Pearson Plumbing, Cooling and Pest Control Introduce
For residents across Northern Illinois, maintaining a safe, comfortable, and functional home requires more than just one specialty contractor. The unique demands of the Illinois climate, from harsh winters to humid summers, mean reliable plumbing, heating, and cooling are non-negotiable. Pearson Plumbing, Cooling and Pest Control, a long-standing, family-operated business in Rockford, IL, has been the trusted answer to these challenges for over 60 years. Serving as a comprehensive, all-in-one home service provider, Pearson eliminates the hassle of coordinating multiple contractors for essential repairs and maintenance.
Founded on the principle of providing quality service at competitive prices, Pearson has evolved into one of the region's leading contractors in plumbing, HVAC, and pest control. Their mission revolves around keeping customers' homes safe and comfortable year-round. This broad expertise means that whether your basement is flooding, your furnace has failed in a deep freeze, or you’re battling an infestation, you have a single, reliable point of contact. Their extensive history, with the business starting locally in 1964, speaks to a deep understanding of the infrastructure and service needs of the Rockford area and surrounding Illinois communities.
The challenge for many homeowners is finding an experienced company that can respond quickly, particularly during emergency situations. Pearson addresses this by offering 24/7 emergency support, ensuring that critical problems, such as a major plumbing leak or a heating failure, are addressed without delay. This dedication to prompt and comprehensive service has made them a reputable and often essential resource for maintaining home integrity and peace of mind across the region.
Location and Accessibility
Pearson Plumbing, Cooling and Pest Control maintains a central operating base in Rockford, ensuring wide accessibility to homeowners and businesses throughout Northern Illinois. This strategic location allows them to service a significant area, typically extending within a 30-mile radius of Rockford, covering key areas such as Belvidere, Freeport, Roscoe, and Byron.
Their primary location is:
- 2415 20th St, Rockford, IL 61104, USA
A critical feature of their facility and service commitment is accessibility for all community members. The location offers a wheelchair-accessible entrance, demonstrating a commitment to serving all clients equally. Operating within the 61104 area code allows for efficient deployment of their skilled technicians to address local emergencies and scheduled maintenance calls rapidly. Their focus on this specific Northern Illinois region means they are experts in local building codes and common regional home service issues.
Services Offered
Pearson Plumbing, Cooling and Pest Control is distinguished by its comprehensive array of home services, consolidating several vital specialties under one roof. This "all-in-one" model is a significant convenience for local Illinois property owners. Their services span a wide variety of essential repairs, installations, and maintenance programs across four main divisions: Plumbing, HVAC, Heating, and Pest Control.
The extensive list of services includes:
- Plumbing Services: Drain cleaning, sewer repair and cleaning, plumbing leak detection and repair, faucet and toilet installation/repair, garbage disposal services, sump pump installation and repair, and outdoor plumbing system repair. This also includes specialized services like home plumbing inspections, water conditioning systems, and full bathroom remodeling.
- Water Services: Water heater installation and repair (including storage tanks), water tank repair, installation of water conditioners and water softening systems, and water treatment systems.
- Air Conditioning (A/C Contractor) Services: Full A/C system maintenance and repair, central air conditioning system services, A/C filter replacement, ductless heating & A/C services, thermostat installation and repair, and duct & vent installation and repair.
- Heating Services (Heating/HVAC Contractor): Heating system installation, maintenance, and repair, furnace tuned-up services, addressing common furnace issues, central heating, baseboard heating, and air handler/air scrubber services.
- Pest Control Services: Comprehensive extermination for a wide variety of pests, including ants, spiders, termites, bed bugs, bees, cockroaches, hornets, wasps, and rodents. They offer general pest inspection and termite inspection services.
- Remodeling: Complete kitchen and bath remodeling services, including bathroom design and fixture installation, helping homeowners achieve modern, functional spaces.
This broad capability allows them to handle projects from minor repairs to major installations across both residential and commercial properties, covering the full spectrum of home service needs for the Rockford community.
Features / Highlights
Pearson Plumbing, Cooling and Pest Control possesses several key highlights that resonate with local users seeking a reliable and established service provider in Illinois. These features are central to their brand identity and business longevity.
Key Features and Highlights include:
- Decades of Local Experience: Established locally in 1964, the business boasts over 60 years of continuous service in Northern Illinois, showcasing unparalleled regional expertise and stability.
- 24/7 Emergency Service: A commitment to customer safety and comfort, offering round-the-clock emergency support for plumbing, heating, and cooling issues, which is critical during extreme Illinois weather. One satisfied customer noted they were "the only company that answered the phone and came to help" during a weekend emergency.
- Comprehensive Service Offering: The ability to manage plumbing, heating, cooling, and pest control under one contract simplifies home maintenance for property owners.
- Transparent Pricing: The company explicitly commits to "Transparent Pricing," aiming to provide clear, upfront costs with no hidden fees, though customers are always advised to review quotes thoroughly. They also offer free estimates and warranties on services.
- BBB Accredited: The business is a BBB Accredited Business with an A+ rating, reflecting a commitment to ethical business practices and customer service standards.
- Payment Convenience: Accepts major credit cards for service payments, offering financial flexibility to customers.
- Customer Membership Program: The "No Problem Club" membership is available, offering benefits like annual inspections, priority scheduling, and discounts on service calls.
These attributes solidify Pearson's position as a robust and multi-faceted home services leader in the Rockford area.
Contact Information
Residents in and around Rockford, Illinois, can easily contact Pearson Plumbing, Cooling and Pest Control for all their home service needs, including scheduling routine maintenance or requesting emergency assistance.
- Address: 2415 20th St, Rockford, IL 61104, USA
- Primary Phone: (815) 398-8312
- Mobile Phone: +1 815-398-8312
For urgent matters, the primary phone line is the recommended contact method, as they operate 24/7 for emergencies. Clients are encouraged to check their website or contact them directly to confirm specific service hours for non-emergency scheduling, though their online presence suggests broad availability.
What is Worth Choosing
Choosing Pearson Plumbing, Cooling and Pest Control is a decision to invest in comprehensive, long-term home security and comfort, backed by over six decades of operational experience in Northern Illinois. For local users, the primary value proposition lies in the sheer scope and reliability of their service model. The convenience of a single contractor capable of handling everything from a leaky faucet and a broken furnace to an ant infestation is unparalleled, saving homeowners time, stress, and potential scheduling conflicts. This integration of Plumbing, HVAC, and Pest Control services is a major differentiating factor that makes them a top contender for household maintenance.
The firm's commitment to 24/7 emergency service is a lifeline during extreme weather or sudden, catastrophic home failures, as highlighted by a customer who was immensely thankful that Pearson "answered the phone and came to help" during a stressful Saturday emergency when other companies failed to respond. This reliability in critical moments is perhaps the most compelling reason to choose a local veteran like Pearson. Furthermore, the company's promise of "Transparent Pricing," coupled with their A+ BBB rating, indicates an adherence to ethical business standards, which is a major trust factor for Illinois consumers, even as individuals must always exercise due diligence when accepting quotes.
The long-standing foundation of the business, which dates back to 1964, demonstrates not only resilience but also an deep-seated expertise in the specific needs of Northern Illinois homes. When you choose Pearson, you are choosing a company that has seen and solved virtually every regional home service problem imaginable. While one customer review details an unfortunate experience regarding an upsell attempt, the overall positive sentiment and longevity of the business, coupled with the benefit of having a one-stop-shop for complex home systems, strongly position Pearson Plumbing, Cooling and Pest Control as a leading and highly practical choice for comprehensive home maintenance in the Rockford area. They represent a blend of historical expertise, modern convenience, and all-weather dependability that is highly valued by local residents.
Pearson Plumbing, Cooling and Pest Control Services
Air Conditioning Contractor
- A/C filter replacement
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Repair HVAC
- Thermostat installation
- Thermostat repair
- Air Filter
- Annual Maintenance
- Central Air Conditioning System
- Commercial Buildings
- Common Air Conditioner Issues
- Evaporator Coils
- Free Consultation
- Freon Refills
- Home Repair
- Line Replacement
- Maintenance Calls
- Maintenance Programs
- Maintenance Scheduling
- Major Repairs
- Mini Split Air Conditioners
- Minor Repairs
- Regular Maintenance
- Residential And Commercial
- Yearly Maintenance
- Zoning Systems
HVAC Contractor
- Air Handler
- Air Scrubber
Heating Contractor
- Baseboard Heating
- Central Heating
- Common Furnace Issues
- Furnace Tuned Up
- Gas Furnaces
- New Heater
Pest Control Service
- Ant extermination
- Bed bug extermination
- Bee extermination
- Bug & insect extermination
- Cockroach extermination
- Flea & mite extermination
- General pest inspection
- Home inspection
- Hornet & wasp extermination
- Mosquito extermination
- Rodent extermination
- Spider extermination
- Termite extermination
- Termite inspection
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Ac Filters
- Bathroom Design
- Bathroom Fixtures
- Bathroom Remodeling
- Commercial Drains
- Commercial Plumbing Services
- Drainage Pipes
- Floor Drains
- Heating And Cooling Systems
- Home Plumbing Inspection
- Plumbing Issues
- Pm Service
- Public Health
- Repair Or Replace
- Showers Bathtubs
- Storage Tank
- Systems Flush
- Water Conditioners
- Water Conditioning Systems
- Water Damage
- Water Softening Systems
- Water Treatment Systems
Pearson Plumbing, Cooling and Pest Control Details
Accessibility
- Wheelchair accessible entrance
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Pearson Plumbing, Cooling and Pest Control Photos










Pearson Plumbing, Cooling and Pest Control Location
Pearson Plumbing, Cooling and Pest Control
2415 20th St, Rockford, IL 61104, USA
Pearson Plumbing, Cooling and Pest Control Reviews
jobcallfurnaceACtechbasementsystemwater softenerinformativeestimate
★ 5★ 4★ 3★ 2★ 1Lead tech needs a promotion to Lead Salesman. I called Pearson because my water heater was leaking FROM THE PRESSURE RELIEF VALVE, upon arrival the "Lead" Technician takes about 10 seconds to reach his hand into the inspection port and says "oh yeah this insulation is all soaking wet, your tank is cracked." Completely ignoring the dripping water from the pressure relief valve/pipe and also me telling him that it has shut off 3+ times with a Valve Fault code. Technician ignores my statements and goes into a speel about how my water heater was installed in 2017 and only had 6 year warranty and that it's basically at its "fail point" anyways and should just be replaced. Proceeded to quote me approx $2100, and $2300 for 40 and 50gal replacement respectively. I took the time to price out replacement units which were approx. $650-$850 depending on brands/size/warranty etc. According to a licensed plumber and some Internet sleuthing, I found the Average replacement time for a tanked water heater is approx 3hrs. Maybe I'm crazy, but $400/hr seems a bit exorbitant. This is besides the point because after simply removing the Pressure relief Valve myself, I found the valve fairly corroded and therefore not sealing properly and was causing the drip out of my water heater into the pressure relief pipe and down onto my floor. Upon further inspection, the tank was actually still completely FULL, proving there was in fact, NO CRACK in my water heater. Honestly, a very very shady tactic, very dishonest, and just flat out lied. There was NO water inside the inspection port, there was no water on the bottom inside of the tank, again proving there was no internal crack or leak of any sort.. rather just the leaky valve. Granted I saved myself over $2000 because the part to FIX THE PROBLEM was $22.... I am honestly peeved that this "Technician" was only looking to pad his own pockets by pushing me to replace an entire unit that only needed a $20 part. He could have charged me $200 and made SOME money and helped out someone, instead he chose to LIE and and attempt to manipulate for greed. If you guys need some honest technicians (you don't because you love them unnecessary sales) you can give me a call, I'm not a plumber but I absolutely guarantee I can do a better job than this supposed Lead "Technician". Calibration technicians have to do a bit more troubleshooting in our jobs to find problems because we don't have PRODUCTS to upsell our customers. DO BETTER PEARSON, DO BETTER!
June 15 · Adrian PersoonGreat experience!!! We had a plumbing emergency on a Saturday and they were the only company that answered the phone and came to help. Left messages for other emergency plumbing services and never heard back. They actually answered the call. Their service was wonderful and prices were fair for the situation! So thankful as they helped us during what was a stressful situation and put us at ease. They will be the first and only company we call for plumbing services moving forward!
August 24 · Jennifer JonesI left a one-star review a while back due to 2 scheduling errors on their part. However, I heard great things about the work they did, so I gave them a second chance. I'm glad I did. They were prompt, professional, courteous, and knowledgeable. I'm happy with the quality of work. Thank you, Pearson Plumbing.
July 09 · Mark AndresI am so glad that i contacted Pearson Plumbing, we had an issue with our water softener system that was causing a constant trickle into the drain. We had called several other companies in the past and none of them fixed the problem. Pearson came out, and within the first three minutes, they told me what the problem was and that it could be corrected in about 15 minutes. 10 minutes later, he was done and the trickling stopped. Fast, efficient, knowledgeable..... what more can you ask for. These are the guys that you want to call.
August 06 · Robert FuscoPearson is a great company with great customer service! Matt came to my home to service a plumbing leak in my bathroom. He was very professional and got the job done right! He also provided tips to help maintain. Pricing is affordable and I highly recommend this company 👌🏾
May 16 · fatalstarr5
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