EDWARDS SEWER & DRAIN

- 5125 20th St, Rockford, IL 61109

When you are dealing with a clogged drain or a sewer line backup, you need a plumbing partner you can trust—and you need them fast. For homeowners and businesses across the greater Rockford, Illinois, area, finding a reliable specialist to handle these frustrating and often messy situations is paramount. EDWARDS SEWER & DRAIN, a trusted, family-owned and operated company, has built a strong reputation over more than 15 years for providing dependable, high-quality drain and sewer cleaning services throughout the region.

Specializing in the prompt and thorough resolution of drain and sewer issues, EDWARDS SEWER & DRAIN is dedicated to keeping your residential and commercial plumbing systems flowing smoothly. From the smallest sink clog to a major sewer line obstruction caused by stubborn tree roots, their experienced technicians are equipped with the latest technology to diagnose the problem quickly and deliver an efficient, lasting solution. They understand that a plumbing emergency doesn't keep a schedule, which is why their commitment to fast response times—often getting to your doorstep within two hours—is a key part of their customer service promise.

This dedicated focus on drain and sewer specialization allows them to offer expert service at what they strive to be affordable prices, often lower than larger competitors. As a local business, they pride themselves on personalized service and striving for 100% customer satisfaction, ensuring a friendly and professional experience from the moment you call until the job is complete. Their proven expertise in dealing with tough clogs and backups makes them a valuable resource for anyone in the Rockford area needing urgent and expert assistance for their vital plumbing infrastructure.

Choosing a local company with a specialized focus is a smart decision for complex drain and sewer issues. The team at EDWARDS SEWER & DRAIN brings not only advanced equipment but also a wealth of local knowledge to every job, which is crucial for tackling the unique plumbing challenges found throughout Northern Illinois properties.

Location and Accessibility

EDWARDS SEWER & DRAIN is conveniently located to serve the Rockford, IL, community and the surrounding areas. Their central location allows them to maintain their promise of a fast response time, particularly critical when dealing with emergency backups.

Their primary service area proudly covers a wide radius, extending approximately 50 miles from their home base in Rockford. This extensive service range ensures that a significant portion of Northern Illinois residents and businesses can rely on their expertise. This wide reach is a major benefit for those outside the immediate city limits who still require specialized, urgent sewer and drain service.

The physical address for EDWARDS SEWER & DRAIN is:

• 5125 20th St, Rockford, IL 61109, USA

The company's commitment to accessibility is further demonstrated by their operational hours. They offer service 24 hours a day, 7 days a week, making them an ideal choice for unexpected, after-hours, and weekend plumbing emergencies throughout the Rockford area and beyond.

Services Offered

EDWARDS SEWER & DRAIN offers a comprehensive suite of services focused primarily on diagnosing, repairing, and cleaning residential and commercial drainage and sewer systems. Their specialized services are designed to address blockages, maintenance, and system failures with efficiency and precision.

Key services provided by EDWARDS SEWER & DRAIN include:

• Drain Cleaning Services: Comprehensive cleaning to unclog any drain in the home or building, including kitchen sinks, bathroom sinks, showers, tubs, toilets, floors, and downspouts.
• Sewer Cleaning: Prompt and thorough removal of sewer line blockages caused by issues like tree roots, hair, grease, or debris.
• Sewer and Drain Unclogging: Specialized expertise in fixing clogged drains and clearing any obstruction to restore proper flow in pipes.
• Video Camera Inspections: Using state-of-the-art video equipment to quickly and accurately find the cause and location of clogs or pipe damage.
• Hydro Jetting Services: Advanced cleaning method using high-power water pressure to thoroughly scour the inside of pipes, removing stubborn buildup and preventing future clogs.
• Septic and Cesspool Services: Residential and commercial services including pump-outs for septic systems and cesspools.
• Cesspool Maintenance: Services like aeration, high-power hydro jetting, and chemical application to restore cesspool drainage.
• New Line Installation: Installing expertly designed and new drain lines or replacing old, corroded, or damaged lines to get rid of problems like root infiltration.
• Excavation Services: Utilizing their own equipment to handle excavation needs related to sanitary system repairs, including new drain and sewer line installations.
• Sump Pump Service: Replacement and repair of sump pumps to prevent basement and property flooding.
• Sanitary System Certifications / Inspections: Thorough inspection of sanitary systems and all components, often required for real estate transactions.
• Maintenance Contracts: Custom service schedules for both residential and commercial clients to ensure ongoing sanitary needs are met.
• Portable Toilet Rentals: Providing portable potties, including modern units complete with sinks and flush systems, for events and commercial use.

Features / Highlights

Several distinct features and highlights set EDWARDS SEWER & DRAIN apart as a premier choice for drain and sewer services in the Rockford, IL, area:

• Family-Owned and Operated: A commitment to personalized service and customer-first values, which fosters a high degree of trust within the local community.
• Emergency Services: Acknowledging that plumbing disasters can happen anytime, the company is open 24 hours a day, 7 days a week for emergency services.
• Fast Response Times: The company strives for promptness, often arriving at the customer's location within two hours, minimizing damage and downtime.
• High Customer Satisfaction: Their business model is centered on achieving 100% customer satisfaction, a goal supported by their high ratings and positive reviews for politeness, efficiency, and expert knowledge.
• Advanced Diagnostic Tools: Utilization of state-of-the-art video camera inspections to quickly and accurately pinpoint the cause of a clog or break before starting work.
• Wide Range of Payment Options: For customer convenience, they accept both major credit cards and NFC mobile payments for service.
• A+ Rated by the Better Business Bureau (BBB): A clear indicator of their commitment to ethical business practices and excellent customer service.
• Service Guarantee: Some sewer cleaning services have been noted to come with a work guarantee, such as one customer mentioning a one-year guarantee on sewer line routing.
• Residential and Commercial Expertise: They are fully equipped to handle drain and sewer problems for both homeowners and large commercial contracts.

Contact Information

To request service, a free estimate, or for assistance with any drain or sewer issue in the greater Rockford area, you can reach EDWARDS SEWER & DRAIN via the following contact points:

• Address: 5125 20th St, Rockford, IL 61109, USA
• Phone: (877) 893-6251
• Mobile Phone: +1 877-893-6251
• Operating Hours: Open 24 Hours, 7 days a week (for emergencies)
• Service Coverage: Proudly serves a 50-mile radius of Rockford, IL.

What is Worth Choosing

Choosing EDWARDS SEWER & DRAIN means opting for a specialized, experienced, and highly customer-focused partner for all your sanitary system needs. It's an investment in prompt resolution and long-term peace of mind. What truly makes them worth choosing is their singular focus on drain and sewer issues, which translates to a depth of expertise that general plumbing companies may not match in this specific domain. When a serious clog or sewer backup occurs, you don't want a generalist—you want the specialist who lives and breathes drain maintenance and repair.

The numerous positive customer testimonials highlight their dedication to going above and beyond. For instance, customers have praised the team for not just fixing a clog but also taking the extra time to help locate buried infrastructure, demonstrating an outstanding level of politeness and helpfulness. For local landlords and property managers, the company is valued for its quick response and reasonable pricing on rental properties, with one customer noting that the company is "quick to answer and almost always resolve the issue the same day!" This efficiency is priceless when managing tenants and minimizing property damage.

Furthermore, their availability for emergency services, including holidays, with the same fair pricing, is a significant advantage that can prevent a small problem from escalating into a costly disaster. With more than 15 years of experience, a consistently positive reputation in the Rockford community, a high A+ rating from the BBB, and an arsenal of modern equipment, EDWARDS SEWER & DRAIN represents a trusted, reliable, and expert choice for managing both routine and emergency drain and sewer cleaning, repair, and maintenance services.

EDWARDS SEWER & DRAIN

5125 20th St, Rockford, IL 61109, USA