DHK Plumbing & Piping Introduce
For California residents in the Inland Empire, Orange County, and Los Angeles County, finding a reliable, professional, and experienced plumbing service is essential for maintaining the integrity and comfort of your home or commercial property. Plumbing issues, whether a sudden pipe burst or the complex planning of a home renovation, require expert attention. DHK Plumbing & Piping, Inc., with an establishment dating back to 1994, has positioned itself as a comprehensive service provider, tackling both critical emergency repairs and extensive construction and remodeling projects for clients across Southern California.
The company's mission is centered on delivering quality service, courtesy, professionalism, and efficiency, all with the goal of achieving 100% customer satisfaction. Operating out of West Covina, DHK Plumbing & Piping has grown significantly, becoming one of the larger plumbing and piping service providers in its expansive service area. Their expertise extends beyond simple fixture repairs to include complex infrastructure and new construction for both residential homes and commercial buildings, including restaurants and public works. This wide range of capabilities means they are equipped to handle projects from minor service calls to large-scale, million-dollar contracts.
The core of their business is plumbing contracting, but their stated services and general types of work indicate a specialization that encompasses more than just maintenance. By offering services classified under Plumber, Bathroom remodeler, Heating contractor, and Kitchen remodeler, DHK Plumbing & Piping suggests they are prepared to be a key partner in major home improvement and system upgrades, which is a significant advantage for homeowners looking for a single contractor to handle the critical piping elements of a remodel.
The company acknowledges the need for immediate assistance when disaster strikes, providing 24-hour emergency service. This commitment is particularly valuable in a region where unexpected plumbing failures, such as a burst drain pipe under a house, demand a quick and professional response. One customer noted this reliable dispatch, stating, "We couldn't wait, called DHK at around 6PM and they had a plumber dispatched to make the repairs at 8AM the next day. Very professional, fixed the issue for a very reasonable price. Very satisfied customer." This highlights their capacity to quickly mobilize for urgent issues, offering a swift solution when other companies might delay. However, it is worth noting that while some customers praise the initial response, others have shared experiences that reflect challenges in follow-up and final problem resolution. One customer noted that while they were "very pleased with the timeliness of the service and the friendliness of the technician," the underlying issue was "not resolved," and the owner was unwilling to "refund us or send a technician out again to reevaluate." This underscores the importance of clear communication and expectation setting for complex diagnostic and repair work.
DHK Plumbing & Piping, Inc. is conveniently located in the heart of Southern California, making it a local presence for a large portion of the region's population. Their main office, which acts as the hub for their extensive operations, is situated in West Covina, California.
The physical location details are:
2105 W San Bernardino Rd, West Covina, CA 91790, USA
Their service reach is vast, covering the Inland Empire, Orange County, and Los Angeles County. This broad coverage area ensures that both residential and commercial clients across these major California regions have access to their full range of services. For those outside the immediate West Covina area, the company’s extensive service territory is a significant benefit. The accessibility of a contractor who can serve such a large, densely populated section of Southern California is a critical factor for managing multiple properties or needing reliable service across different locations.
DHK Plumbing & Piping, Inc. offers an array of specialized plumbing and piping services for both residential and commercial clients in California, from routine service to major system installation and remodeling support. Their offerings extend across several specialized categories, ensuring they can be a single source for various property needs.
Comprehensive Plumbing Contracting: As their core service, they manage all aspects of plumbing systems for new construction, commercial buildings, and public works projects. This includes the planning, installation, operation, and maintenance of plumbing piping and pumps.
24 Hour Emergency Service: Availability around the clock to address critical, time-sensitive plumbing failures such as burst pipes and severe leaks, minimizing damage to property.
Sewer Lines: Complete services for sewer lines, including both installation for new projects and complex repair work.
Hydro-Jetter Services: High-pressure water jetting for effective drain and sewer cleaning, designed to remove stubborn clogs, debris, and root intrusions. This is a crucial service for preventative maintenance and addressing severe blockages.
Slab Leak Repairs: Specialized diagnosis and repair for leaks that occur within the concrete foundation (slab) of a building, a difficult and often destructive repair task that requires experienced professionals.
Gas Lines: Installation and repair of gas lines, which is a service requiring specific expertise and adherence to strict safety codes.
Water Heaters: Installation, service, and repair for various water heating systems, including modern Tankless Water Heaters.
Camera Services: Utilization of advanced camera technology for internal pipe inspections, enabling accurate diagnosis of issues like cracks, blockages, or root intrusion without invasive excavation.
Remodeling Support: As a designated Kitchen Remodeler and Bathroom Remodeler, they handle all necessary plumbing and piping modifications required for full-scale renovation projects in these critical areas of the home.
Heating Contractor Services: Offering expertise in certain heating systems, aligning with their role in managing piping and mechanical systems within a property.
General Repair Services: Offering general repair services to address all types of plumbing malfunctions within a home or commercial property.
The company’s long history and commitment to a wide service area are significant highlights for California customers seeking an established provider. Key features that differentiate DHK Plumbing & Piping, Inc. include:
Extensive Experience: Founded in 1994, DHK Plumbing & Piping has over 30 years of experience in the plumbing and piping industry, providing a deep bench of knowledge for handling diverse and complex projects.
Broad Service Region: The company serves the Inland Empire, Orange County, and Los Angeles County, making their comprehensive services accessible to a massive client base across Southern California.
24-Hour Emergency Response: The provision of 24-hour emergency service is a vital feature for customers facing unexpected and damaging plumbing crises.
Residential and Commercial Capabilities: With experience in everything from residential service and repair to new construction for public works and commercial buildings, they are fully equipped for projects of any size and complexity.
Accepts Credit Cards: Offering the convenience of credit card payments helps streamline the transaction process for customers, particularly during unexpected and costly emergency repairs.
Specialized Services: They offer advanced diagnostic and repair services such as Hydro-Jetting and Camera Services, which are essential for accurately resolving persistent drain and sewer issues. Their expertise also includes highly specialized work like Slab Leak Repairs.
Customers located in California's service area who require plumbing, piping, remodeling, or emergency services can contact DHK Plumbing & Piping, Inc. at the following details:
Primary Phone: (626) 574-5665
Mobile Phone: +1 626-574-5665
Physical Address: 2105 W San Bernardino Rd, West Covina, CA 91790, USA
Choosing a plumbing contractor is a critical decision, especially in a region like Southern California where complex subterranean and structural issues are common. DHK Plumbing & Piping is a versatile choice for homeowners and commercial managers who need more than just a quick fix.
For one, the company’s dual focus on comprehensive plumbing and remodeling is a key advantage. If you are planning a kitchen or bathroom remodel in Los Angeles or Orange County, having a dedicated plumbing and piping contractor who is also an experienced remodeler means the most crucial, foundational aspect of your renovation—the plumbing infrastructure—is handled by specialists who understand the entire building process. This integration can lead to smoother project timelines and fewer coordination headaches between trades.
Furthermore, the ability to respond to emergencies is non-negotiable in plumbing. The positive account of a next-day response for a major drain pipe bust under a house demonstrates a capacity for timely intervention that can save property owners thousands in water damage and secondary repairs. This proactive, professional response is a hallmark of a reliable service provider. The company's long-standing operation since 1994 also speaks to a foundational stability and deep-rooted presence within the Southern California construction and service community.
However, prospective customers should also consider the full range of customer feedback. The company has demonstrated prompt and friendly service upon initial dispatch, which is a great starting point for any emergency. Yet, reports regarding difficulties in post-service follow-up and diagnostics not being fully conclusive suggest that customers should ensure a complete and thorough diagnosis is performed for complex issues like sewer line problems. One customer’s unfortunate experience of a holiday weekend emergency stemming from an initially misdiagnosed major root intrusion, which was then compounded by a refusal of a refund or re-evaluation, is a cautionary note. This highlights that while they excel in initial timely response, securing a mutual agreement on complex diagnosis and follow-up service is important to ensure total satisfaction. Ultimately, DHK Plumbing & Piping, Inc. offers a wide spectrum of essential services, backed by decades of experience, making them a significant option for commercial and residential clients throughout their large California service territory, particularly for those needing extensive piping work or emergency assistance.
DHK Plumbing & Piping Details
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DHK Plumbing & Piping Location
DHK Plumbing & Piping
2105 W San Bernardino Rd, West Covina, CA 91790, USA
DHK Plumbing & Piping Reviews
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★ 5★ 4★ 3★ 2★ 1We had a drain pipe bust under the house. Called a different plumbing company which came out the next day to see what was happening. After they came out we were told they couldn't repair it and they will send us an estimate on time and price for the repairs. We couldn't wait, called DHK at around 6PM and they had a plumber dispatched to make the repairs at 8AM the next day. Very professional, fixed the issue for a very reasonable price. Very satisfied customer.
July 13 · Martin SiwyOverall, our experience with this company was satisfactory. I was very pleased with the timeliness of the service and the friendliness of the technician. However, our issue was not resolved and the owner was unwilling to refund us or send a technician out again to reevaluate.Our service was done on a Friday. We left for the weekend and came back on a Monday to plumbing issues that were way worse than they were on Friday. We tried calling DHK plumbing in an emergency as there was water coming up from the ground of the toilet. No answer (it was a holiday weekend so I understand that). Instead we called another company who came out that evening and told us we had a major root intrusion. Something DHK didn't tell us because the problem wasn't diagnosed properly. I asked for a refund or for them to come and resolve the issue, something we would be willing to pay extra for granted wanting our original payment to go towards the cost. Instead, the owner just argued back and forth with me via text all evening.I understand that problems cannot always be diagnosed properly. I just wish the company was more willing to help fix the problem we had paid to have fixed.
January 14 · alyssa petteyFantastic customer service! We called on a Friday afternoon and they were able to send someone same day. Anthony was very nice and professional. He even taught me how to fix the connections to our reverse osmosis. Highly recommend DHK Plumbing.
December 13 · Jessica TI DO NOT recommend DHK. They are scammers. When I called Joe, who is the contact at their listed business number, I explained the issue with my bathtub and he insisted on sending out a plumber. When the plumber came I had the same conversation I’d already had with Joe so he ended up packing his stuff up after 15-20 minutes and left. Two weeks later I receive this bill in the mail. Unbelievable. $110 and the plumber did NOTHING. Now I understand why Joe insisted a plumber come see the problem. Joe never mentioned there would be a fee for a house call. I was deceived and then threatened to be sent to collections when I asked if there was anyway to get the charge removed since I was never forewarned about the fee. This bill does not even seem legitimate. There is a warning about a late penalty but there is not even a due date on the bill. It also states there was an “original contract amount” though no contract was made or discussed. When I mentioned this to Joe he said it’s a “verbal contract” but again NO fees were discussed when he made the appointment to send someone to my home. I recently purchased a fixer investment home and have had multiple contractors, plumbers, electricians, etc. working on the home and have never been charged anything without prior knowledge. Be very wary of this company if you intend on using them even after reading this and discuss all fees upfront. I would recommend getting things in writing as they are not to be trusted. Lesson learned.
August 02 · ashley ortizVery happy. We found a pipe burst on Saturday morning. DHK fixed it within three hours for a reasonable price and excellent service.
January 14 · Joseph S
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