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Whitney Services ico

Whitney Services
- 8980 N Rodgers Ct SE, Caledonia, MI 49316

Plumber, Air conditioning repair service ★4.0

8980 N Rodgers Ct SE, Caledonia, MI 49316, USA

4.0
This is the worse HVAC company. They try to shift blame. The HVAC tech came out on July 9th to install e new furnace and air conditioning unit. The 2 techs Tim and Andre were at my house for 14.5 hours. Tim wired something wrong, which blew the blower motor and the circuit board. The next day Ty who no longer works at Whitney and Andre returned. They had to replace 3 major components of the unit. Blower, circuit board and another part. We never tested the heat so we don't know if it worked or not. They were able to get the air to work. So fast forward I turned my heat on 2 weeks ago and it doesn't blow out warm air. Just Cold air. They claim my house isn't grounded and wired correctly. Everything else in my house works. A brand new furnace and no darn heat. DTE cane out and said the circuit board was bad. Whitney services is a terrible company. They are trying to say it's a faughty circuit board and trying to get the company who sells the unit to walk their technician through how to get it working. When it Tim their technician who blew 3 major components. This company is the worse. Do Not do business with them. You'll be sorry - Joyce Motley
Whitney Services Overview Intro Services Detail Photos Location Reviews

Whitney Services Introduce

For Michigan homeowners and businesses, maintaining the three core systems of a property—plumbing, HVAC (heating, ventilation, and air conditioning), and electrical—is paramount to comfort, safety, and operational efficiency. In the greater West Michigan area, and specifically around Caledonia, finding a contractor who excels in all three critical trades can be a significant advantage. Whitney Services is recognized as a full-service provider, positioning itself as the 'one-call' company for comprehensive home care, offering licensed, professional, and rapid-response solutions across these essential categories.

The company’s broad scope of work means that whether you are facing a burst pipe emergency in the middle of a West Michigan winter, a sudden air conditioner failure during a summer heatwave, or need a complex electrical panel upgrade, one professional team can handle the job. This integrated approach saves Michigan residents the time and hassle of coordinating multiple contractors for interconnected issues, such as a basement remodel that requires plumbing, electrical, and heating adjustments. Having a team that can handle residential and commercial projects, from the smallest repair to new construction installations, is invaluable to the local community.

In the highly competitive Michigan home services market, Whitney Services emphasizes a customer-first approach, prioritizing fast turnaround times, transparent pricing, and professional conduct. Their commitment to being fully licensed and insured across multiple trades provides crucial peace of mind to property owners. Furthermore, operating as a 24/7 emergency service ensures that urgent, unexpected problems—which often strike outside of standard business hours—are addressed swiftly, helping to mitigate damage and restore functionality as quickly as possible. This dedication to round-the-clock availability is a significant benefit for anyone in the region.

While the business generally receives praise for its professionalism, speed, and quality of work—with many customers expressing delight that a difficult problem was finally solved—it is important for users to note the company's commitment to resolving service issues promptly. Publicly available reports, including those referencing BBB complaints, show that while miscommunications can occasionally happen regarding service call fees, the company has demonstrated a willingness to resolve these concerns, sometimes issuing refunds to ensure customer satisfaction. This focus on resolution underscores their desire to maintain a positive standing within the community they serve.

***

Location and Accessibility

Whitney Services is strategically based in Caledonia, Michigan, placing them in a key location to serve the greater Grand Rapids metropolitan area and the surrounding West Michigan region. The primary address for their operations is 8980 N Rodgers Ct SE, Caledonia, MI 49316, USA. This central positioning allows their fleet of licensed technicians to rapidly deploy to residences and commercial properties across various communities, including Grand Rapids, Lansing, and Kalamazoo, as the company operates from multiple locations within Michigan to ensure wide coverage and fast response times.

The business is engineered for accessibility, with a specific focus on accommodating the busy schedules of Michigan clients. By providing onsite services and online estimates, they streamline the initial contact and scheduling process. Their commitment to offering 24/7 emergency services for all three main trades—plumbing, heating, and electrical—is the ultimate demonstration of accessibility, ensuring that Michigan customers are never left stranded by a system failure, regardless of the time of day, night, or holiday.

The centralized base in Caledonia, combined with a robust operational structure, allows Whitney Services to confidently promise fast turnaround times, a feature highly valued by anyone in need of urgent home or business repairs in West Michigan.

***

Services Offered

Whitney Services is distinguished in the Michigan market by its extensive, multidisciplinary service offering, effectively functioning as a single resource for nearly all residential and commercial mechanical needs. Their professional team includes licensed plumbers, certified electricians, and experienced HVAC contractors, ensuring expertise across the board. The comprehensive list of available services includes:

  • Residential and Commercial Plumbing:
    • Emergency Plumbing Services (24/7 availability).
    • Water Heater Installation, Repair, and Maintenance.
    • Faucet, Shower, and Toilet Repair and Installation.
    • Plumbing Pipe Repair and Replacement (including Lead Pipe Replacement).
    • Plumbing Leak Detection.
    • Drain Cleaning Services, Sewer Repair & Installation.
    • Sump Pump and Grinder Pump Installation.
    • Water & Drain Piping and Gas Hookup Installation.
    • Appliance Installation (Dishwasher, Garbage Disposal).
  • Heating, Ventilation, and Air Conditioning (HVAC):
    • Heating and Cooling System Repair and Maintenance.
    • Furnace Repair, Maintenance, and New Installation.
    • AC Repair, Maintenance, and New Installation.
    • Ductless AC Installation and Service.
    • Boiler Installation and Service (Heating).
    • Humidifier Installation and Service.
    • General HVAC Service for Home Remodels and Equipment Installation.
  • Residential and Commercial Electrical:
    • Emergency Electrical Services (24/7 availability).
    • New Electrical Panel Installation and Service Upgrades.
    • Wiring, Rewiring, and Trouble Shooting.
    • Generator Installation (Whole-Home and Standby).
    • Light and Fan Installation.
    • Fixture Replacement and General Electrical Repair.

This wide array of offerings means Michigan residents only need one trusted number for complex repairs or complete system installations, from the water flowing into the kitchen to the air circulating through the furnace and the power lighting the home.

***

Features / Highlights

Whitney Services has cultivated a strong local reputation by incorporating features that directly address the pain points of Michigan property owners seeking home services:

  • The One-Call Contractor: A primary highlight is the company’s ability to service plumbing, HVAC, and electrical systems. This "one-call solution" is highly valued for new construction, home remodels, and for simplifying maintenance across a property's critical systems.
  • 24/7 Emergency Availability: The team is available around the clock, 365 days a year, for emergency plumbing, heating, and electrical issues, providing immediate relief and damage control in urgent situations.
  • Best Price Guarantee: The company explicitly offers a Best Price Guarantee, committing to beat any competitor's price. This competitive feature helps ensure affordability for Michigan clients.
  • Professional, Licensed, and Insured Staff: All technicians—plumbers, electricians, and HVAC contractors—are fully licensed, bonded, and insured, ensuring all work is compliant with local Michigan building codes and providing peace of mind to customers.
  • Flexible Financing and Membership Perks: They offer various financing options, including aggressive zero-interest and no-payment plans for larger projects, along with a 'Whitney Worry Free Club' maintenance plan that provides discounts, no call-out fees, and annual inspections.
  • High Customer Satisfaction Metrics: Many testimonials praise the technicians for being professional, friendly, knowledgeable, and respectful of property. Customers frequently note the technicians’ ability to quickly diagnose and solve problems that other companies could not fix.
  • Transparent Pricing Commitment: While some historical complaints regarding initial service fees have been noted, the company's stated goal and response to issues indicate a commitment to providing transparent pricing and often offers online estimates.
  • Proven Experience: Founded by the Whitney family, the company has operated for four generations, giving them a depth of experience in handling the unique infrastructure challenges of Michigan homes and businesses.

***

Contact Information

Michigan residents requiring comprehensive plumbing, HVAC, or electrical services can easily connect with Whitney Services using the following contact details:

Primary Office Address:

8980 N Rodgers Ct SE

Caledonia, MI 49316

USA

Primary Phone Number (Toll-Free):

(833) 477-6080

The company also offers online estimates and is set up to communicate with customers via text and phone, supporting their commitment to efficient and professional service communication.

***

What is Worth Choosing

Whitney Services presents a compelling value proposition for Michigan property owners, especially those who value convenience and comprehensive coverage. What makes them worth choosing is their unique status as a true one-stop shop for plumbing, heating, cooling, and electrical needs, eliminating the logistical nightmare of managing multiple contractors for a single large project or dealing with a system failure that spans multiple trades.

The strongest reasons to select Whitney Services are their proactive features designed for the Michigan consumer. The 24/7 emergency service is a lifesaver in extreme weather, and their Best Price Guarantee provides a much-needed layer of financial assurance. Testimonials consistently highlight the professionalism and proficiency of the technicians, who are not only skilled but also courteous and respectful of the homeowner's property. This commitment to a positive customer experience, combined with financing options for major system replacements, makes essential home maintenance and upgrades accessible and manageable.

While all businesses experience service challenges, Whitney Services’ track record of acknowledging and resolving customer issues demonstrates accountability, a trait highly valued in local Michigan commerce. For those in Caledonia, Grand Rapids, and beyond, who need a reliable, experienced, and multi-talented contractor to ensure their home or business is safe, efficient, and comfortable year-round, Whitney Services’ breadth of expertise and dedication to customer support makes them a highly recommended choice.

Whitney Services Services

  • Plumber

  • Faucet installation
  • Faucet repair
  • Plumbing leak detection
  • Plumbing pipe repair
  • Shower installation
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Ac Maintenance
  • Ac Repair
  • Air Conditioning
  • Appliance Installation
  • Commercial Electrical
  • Commercial Plumbing
  • Dishwasher Installation
  • Drain Cleaning Services
  • Ductless Ac Installation
  • Electrical Panel Installation
  • Emergency Electrical Services
  • Emergency Plumbing Services
  • Equipment Installation
  • Fan Installation
  • Fixture Replacement
  • Furnace Maintenance
  • Furnaces
  • Garbage Disposal Installation
  • Gas Hookup Installation
  • Generator Installation
  • Grinder Pump Installation
  • Heating And Cooling
  • Heating Heating
  • Home Remodel
  • Humidifiers
  • Lead Pipe Replacement
  • New Panel Installation
  • Repair Furnaces
  • Repair Heating
  • Residential Electrical
  • Residential Plumbing
  • Service Upgrades
  • Sewer Repair & Installation
  • Water & Drain Piping
  • Water Heater Repair & Installation

Whitney Services Details

  • Service options

  • Online estimates
  • Onsite services
  • Language assistance
  • Offerings

  • Repair services
  • Payments

  • Credit cards
  • Credit cards

Whitney Services Photos

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Whitney Services Location

Whitney Services

8980 N Rodgers Ct SE, Caledonia, MI 49316, USA

Whitney Services Reviews

An average rating of ★4.9 from 356 user reviews.

furnaceelectriciandiagnosisquestionsinformativethe futureair conditioningwarrantyceiling fansnumber

★ 5★ 4★ 3★ 2★ 1

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