Strub's Plumbing Services

- 368 Big Cove Rd, Candler, NC 28715

For homeowners, builders, and commercial property managers in the Western North Carolina region, especially around Candler and Asheville, finding a reliable and versatile plumber is a key element of property maintenance and development. Strub's Plumbing Services, a local and fully licensed company, has been serving this community since 2017 with a focus on providing quality plumbing work at affordable, fair prices. They specialize in a wide range of services, from routine residential repairs to complex new construction and remodeling projects for both homes and smaller commercial facilities.

As a small local business, Strub's Plumbing Services, led by Brandon Strub, aims to offer a personalized and detailed experience. Their expertise covers all aspects of modern plumbing systems, with a stated commitment to excellence, integrity, and providing service based on the specific needs and wants of their customers. They highlight their dedication to being "straight shooters" who are reasonable and stand behind their work 100%, offering a one-year warranty on their labor.

However, it is vital for North Carolina users to approach this company with full awareness of its customer service record. While some clients, including a General Contractor, praise the team for being their "go-to plumbers" for everything from repairs to new construction, noting their great quality, affordability, and fantastic communication, other experiences paint a picture of significant issues. Specifically, reports from customers detail major delays, poor scheduling adherence, and, critically, alleged damage caused during service that the company reportedly refused to rectify via insurance without first receiving payment for their work. Given this contrasting feedback, users should prioritize clear, written agreements regarding scheduling, project scope, and liability before commencing work.

Strub's Plumbing Services is locally based, which allows them to efficiently cover the Candler and greater Asheville area. Their physical address is:

368 Big Cove Rd, Candler, NC 28715, USA

As a small business focused on onsite services, they manage their scheduling primarily through direct contact. They operate during standard business hours, Monday through Friday, from 8:00 AM to 5:00 PM, with weekends generally closed. Customers can reach them using the provided phone numbers for scheduling or inquiries.

The company emphasizes friendly service and provides free project estimates, encouraging potential clients to reach out to discuss their plumbing needs. Transparency in their process is aimed at ensuring that customers receive service tailored to their specific requirements, which is an important consideration when engaging a local contractor.

Strub's Plumbing Services offers a comprehensive array of plumbing solutions for both residential and smaller commercial clients across the WNC region. Their core expertise lies in new installations, repairs, and remodels, focusing on high-traffic fixtures and systems. Their services include:

• New Construction Plumbing: Offering full-service plumbing for New Homes, including Residential new construction and remodels, as well as Commercial new construction and remodels for smaller jobs.
• Water Heater Solutions: Installation and Repair of Water Heaters, with specialized service in the installation of Tankless Water Heater systems for improved efficiency.
• Plumbing Diagnostics and Repair: Expertise in Repair Work and Plumbing Repairs, including critical services like Plumbing leak detection and Plumbing pipe repair.
• Fixture Installation and Service: Handling the installation and repair of all common plumbing fixtures, such as Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Shower installation, Shower repair, Toilet installation, and Toilet repair.
• Specialized Residential Fixtures: Installation and service for specific home areas, including Faucets, Sinks, Tub/Shower units, and Utility Sink installations.
• Water Main Work: Service and repair for the Water Main that supplies the property.
• Hot Water System Care: General service and repair for Hot Water systems throughout the property.

Strub's Plumbing Services highlights a range of features intended to assure customers of their quality and reliability, though potential clients are advised to weigh these against the inconsistent public reviews:

• Licensed and Insured Local Business: The company is fully licensed in North Carolina (License Number L.33661) and insured, providing a layer of protection and compliance for all projects.
• One-Year Workmanship Warranty: They provide a standard warranty that guarantees their installation, service, and repair work to be free from defects in workmanship and materials provided by them for one year from the completion date. Note: This warranty specifically excludes materials and fixtures provided by the customer.
• Fair and Affordable Pricing: The company promotes its commitment to providing "quality plumbing services at affordable, fair prices."
• Free Project Estimates: They offer free estimates for projects, allowing customers to understand the potential scope and cost before committing to service.
• Versatility in Project Scope: They are equipped to handle a wide variety of tasks, specializing in everything from simple home repairs to complex plumbing systems required for residential and commercial new construction and remodeling projects.
• Positive General Contractor Endorsement: The company has received strong recommendations from at least one General Contractor, who described them as "A+ folks to work with" and their "go-to plumbers" for reliability and quick issue resolution.
• Accepts Major Credit Cards: For customer convenience, they accept cash, checks, and major credit cards for payment.

To inquire about services, request a free project estimate, or address any plumbing needs in the Candler and Asheville area, users can contact Strub's Plumbing Services directly using the following information:

Address: 368 Big Cove Rd, Candler, NC 28715, USA

Phone: (828) 215-2858

Mobile Phone: +1 828-215-2858

Service Hours: Monday – Friday, 8:00 AM – 5:00 PM

For residents and business owners in North Carolina, choosing Strub's Plumbing Services provides access to a fully licensed and insured local plumber with a broad skill set, particularly in new construction and major remodels. The company's focus on fair pricing, technical proficiency in complex areas like Tankless Water Heater installation, and a written one-year warranty on their labor are all strong points that support a favorable choice for certain projects.

The positive feedback from other contractors and satisfied customers, which praises their quality, affordability, and commitment to standing behind their work, demonstrates a capacity for excellent service. One customer’s experience of a quick, affordable, and professional repair, and another's positive experience with a complex underground sewer line project, highlight the company's ability to successfully execute specialized and detailed work.

However, given the extremely serious customer complaint regarding major property damage, communication failures, extreme scheduling delays over several weeks, and the reported dispute over insurance and payment, prospective clients should exercise increased caution. It is absolutely essential to secure a detailed, written service contract that clearly outlines the project timeline, scheduling expectations, and, most importantly, the agreed-upon handling of potential damages and insurance claims, prior to allowing work to commence. While their technical capability is evident, the reported business practices in some cases warrant careful consideration of the potential risks alongside the promised benefits of their work.

Strub's Plumbing Services

368 Big Cove Rd, Candler, NC 28715, USA