Butler's Rooter, LLC

- 5238 Burgis Ave SE, Kentwood, MI 49508

For homeowners and businesses in the greater Grand Rapids and Kentwood region of West Michigan, a reliable plumbing and septic service is not just a convenience—it's a necessity. When a water line bursts, a drain clogs completely, or a septic system requires urgent attention, you need a local contractor with the expertise and commitment to provide fast, professional service without an outrageous price tag. This is where Butler's Rooter, LLC, steps in as a highly recommended and trusted name.

Led by experienced professionals, the company operates with a clear mission: to deliver excellent workmanship and complete customer satisfaction from start to finish. They have built a strong reputation on honesty, transparent pricing, and a level of personalized service that often gets lost with larger national chains. Customers repeatedly praise the team's efficiency, knowledge, and friendly demeanor, often highlighting their commitment to keeping a clean workspace, such as wearing shoe coverings—a small detail that speaks volumes about their respect for your property.

More than just a standard plumber, Butler's Rooter, LLC is a comprehensive contractor equipped to handle everything from minor faucet repairs to complex sewer line issues and essential septic system services. Their dedication to offering a variety of warranties on their work, often up to 18 months, further solidifies their position as a high-quality, trustworthy choice for the entire West Michigan community. If you are looking for a skilled, fair-priced local expert, you will find a wealth of services and a dedication to quality that makes them a true local favorite.

Butler's Rooter, LLC is strategically situated in Kentwood, placing them perfectly to offer prompt and efficient service throughout the Grand Rapids metropolitan area and surrounding communities. Their location allows for swift dispatch to handle plumbing emergencies and scheduled maintenance across Kent County and beyond.

The company's central base is at:

5238 Burgis Ave SE, Kentwood, MI 49508, USA

This address within the heart of Kentwood's service hub is a key factor in their ability to provide same-day or emergency services when clients are facing critical issues like a broken water valve or a severe clog. Local users appreciate that they are dealing with a company that knows the specific plumbing and infrastructure challenges unique to West Michigan properties, which helps in faster, more accurate diagnosis and repair.

Butler's Rooter, LLC distinguishes itself by offering a broad and in-depth array of services that cover nearly every aspect of residential and light commercial plumbing and drainage. Their expertise spans general repair, new installation, and specialized rooter and septic services, ensuring they can be your sole contact for internal and external plumbing needs.

Their essential service blocks include:

• Drain Cleaning Service & Sewer Cleaning: Utilizing visual inspection and advanced cleaning methods, often providing a one-year warranty on main drain cleanings to guarantee a wall-to-wall clear line.
• Septic System Service: Specialized contractor services for septic system repair, maintenance, and essential services that keep these critical systems functioning safely.
• General Plumbing Repairs: Full-spectrum plumbing repairs, covering everything from simple leaks to major pipe issues.
• Faucet Repairs and Installations: Expert service for all kitchen faucets, bathroom sink faucets, and shower faucets, including quick replacement and repair of non-functioning units.
• Water Heater Service: Repair, maintenance, and installation of water heaters to ensure reliable hot water throughout the year.
• Toilet Repairs and Replacement: Complete service for toilets, including repairs for leaks, clogs, and full unit installations.
• Water Line Management: Installation and repair of water supply lines, water valves, and water line repairs to correct leaks and low-pressure issues.
• Sump and Sewage Pump Services: Installation, repair, and maintenance of essential sump pumps and sewage pumps to protect basements and properties from water damage.
• Appliance Installation: Professional installation of plumbing-dependent appliances such as dishwashers and laundry washing machine hoses.
• Water Softeners: Installation of water softeners to improve overall household water quality.

What truly sets Butler's Rooter, LLC apart in the competitive Michigan plumbing landscape is their dedication to old-fashioned customer service combined with modern technical efficiency. Their commitment to transparency and quality is frequently cited by grateful customers.

Key highlights and customer-praised features include:

• 24/7 Emergency Plumbing Repairs: They are available around the clock to handle plumbing crises, providing same-day, urgent service for things like burst pipes or uncontrollable leaks.
• Upfront, Fair Pricing and Free Estimates: The company provides upfront, honest, and affordable pricing with no hidden charges, ensuring customers know the exact cost before work begins, contrasting sharply with the "bait and switch" tactics of some competitors.
• Use of Advanced Diagnostics: For drain and sewer issues, they often use video inspection (camera locate) to visually show the customer the problem and the completed cleaning, fostering complete trust and understanding.
• Exceptional Professionalism and Cleanliness: Technicians, such as Matt, are consistently reviewed as being "very professional, very kind and friendly," and are noted for respecting the customer's home by wearing shoe coverings and cleaning up all water and debris after the job.
• Quality and Service Warranties: They stand by their work, offering customized warranties that can extend up to 18 months, which is a significant indicator of confidence in their repairs and installations.
• Credit Card Payment Accessibility: For convenience, particularly during an emergency, the company accepts credit cards, making the payment process smooth and accessible for all customers.

Connecting with the professional team at Butler's Rooter, LLC is easy, whether you have a planned installation or a plumbing disaster that requires immediate help. They strive to keep appointment times and communicate effectively with customers throughout the service process.

Primary Phone: (616) 828-1708

Mobile Phone: +1 616-828-1708

Address: 5238 Burgis Ave SE, Kentwood, MI 49508, USA

The business typically operates for non-emergency scheduling during extended hours, and, crucially, offers 24/7 emergency service for those unpredictable, time-sensitive plumbing and drain issues that require immediate attention. When calling, customers can expect to speak with a responsive team dedicated to finding a quick resolution.

For any resident or property owner in the Kentwood or Grand Rapids, MI area, Butler's Rooter, LLC represents a gold standard for reliable, honest contracting. What makes them so highly recommended and "worth choosing" is the rare combination of specialization and integrity. Their deep focus on drain cleaning and septic systems, backed by over 20 years of experience, means they are masters of rooter and sewage issues—the types of problems that can quickly become the most costly and stressful.

Choosing Butler's means selecting a company that values honesty over upselling, providing upfront, affordable quotes that customers frequently confirm are "very fair." The personal touches, like the knowledge and professionalism of their technicians, their willingness to show you the problem via a camera, and their careful respect for your home environment, turn a stressful plumbing emergency into a positive customer experience. In a market often saturated with options, Butler's Rooter, LLC has earned the trust of the community by consistently providing high-quality, fully warranted work with a commitment to customer service that is truly second to none. They are the local experts you want on your side when your plumbing system demands immediate, expert attention.

Butler's Rooter, LLC

5238 Burgis Ave SE, Kentwood, MI 49508, USA