Butler's Rooter, LLC Introduce
For homeowners and businesses in the greater Grand Rapids and Kentwood region of West Michigan, a reliable plumbing and septic service is not just a convenience—it's a necessity. When a water line bursts, a drain clogs completely, or a septic system requires urgent attention, you need a local contractor with the expertise and commitment to provide fast, professional service without an outrageous price tag. This is where Butler's Rooter, LLC, steps in as a highly recommended and trusted name.
Led by experienced professionals, the company operates with a clear mission: to deliver excellent workmanship and complete customer satisfaction from start to finish. They have built a strong reputation on honesty, transparent pricing, and a level of personalized service that often gets lost with larger national chains. Customers repeatedly praise the team's efficiency, knowledge, and friendly demeanor, often highlighting their commitment to keeping a clean workspace, such as wearing shoe coverings—a small detail that speaks volumes about their respect for your property.
More than just a standard plumber, Butler's Rooter, LLC is a comprehensive contractor equipped to handle everything from minor faucet repairs to complex sewer line issues and essential septic system services. Their dedication to offering a variety of warranties on their work, often up to 18 months, further solidifies their position as a high-quality, trustworthy choice for the entire West Michigan community. If you are looking for a skilled, fair-priced local expert, you will find a wealth of services and a dedication to quality that makes them a true local favorite.
Butler's Rooter, LLC is strategically situated in Kentwood, placing them perfectly to offer prompt and efficient service throughout the Grand Rapids metropolitan area and surrounding communities. Their location allows for swift dispatch to handle plumbing emergencies and scheduled maintenance across Kent County and beyond.
The company's central base is at:
5238 Burgis Ave SE, Kentwood, MI 49508, USA
This address within the heart of Kentwood's service hub is a key factor in their ability to provide same-day or emergency services when clients are facing critical issues like a broken water valve or a severe clog. Local users appreciate that they are dealing with a company that knows the specific plumbing and infrastructure challenges unique to West Michigan properties, which helps in faster, more accurate diagnosis and repair.
Butler's Rooter, LLC distinguishes itself by offering a broad and in-depth array of services that cover nearly every aspect of residential and light commercial plumbing and drainage. Their expertise spans general repair, new installation, and specialized rooter and septic services, ensuring they can be your sole contact for internal and external plumbing needs.
Their essential service blocks include:
- Drain Cleaning Service & Sewer Cleaning: Utilizing visual inspection and advanced cleaning methods, often providing a one-year warranty on main drain cleanings to guarantee a wall-to-wall clear line.
- Septic System Service: Specialized contractor services for septic system repair, maintenance, and essential services that keep these critical systems functioning safely.
- General Plumbing Repairs: Full-spectrum plumbing repairs, covering everything from simple leaks to major pipe issues.
- Faucet Repairs and Installations: Expert service for all kitchen faucets, bathroom sink faucets, and shower faucets, including quick replacement and repair of non-functioning units.
- Water Heater Service: Repair, maintenance, and installation of water heaters to ensure reliable hot water throughout the year.
- Toilet Repairs and Replacement: Complete service for toilets, including repairs for leaks, clogs, and full unit installations.
- Water Line Management: Installation and repair of water supply lines, water valves, and water line repairs to correct leaks and low-pressure issues.
- Sump and Sewage Pump Services: Installation, repair, and maintenance of essential sump pumps and sewage pumps to protect basements and properties from water damage.
- Appliance Installation: Professional installation of plumbing-dependent appliances such as dishwashers and laundry washing machine hoses.
- Water Softeners: Installation of water softeners to improve overall household water quality.
What truly sets Butler's Rooter, LLC apart in the competitive Michigan plumbing landscape is their dedication to old-fashioned customer service combined with modern technical efficiency. Their commitment to transparency and quality is frequently cited by grateful customers.
Key highlights and customer-praised features include:
- 24/7 Emergency Plumbing Repairs: They are available around the clock to handle plumbing crises, providing same-day, urgent service for things like burst pipes or uncontrollable leaks.
- Upfront, Fair Pricing and Free Estimates: The company provides upfront, honest, and affordable pricing with no hidden charges, ensuring customers know the exact cost before work begins, contrasting sharply with the "bait and switch" tactics of some competitors.
- Use of Advanced Diagnostics: For drain and sewer issues, they often use video inspection (camera locate) to visually show the customer the problem and the completed cleaning, fostering complete trust and understanding.
- Exceptional Professionalism and Cleanliness: Technicians, such as Matt, are consistently reviewed as being "very professional, very kind and friendly," and are noted for respecting the customer's home by wearing shoe coverings and cleaning up all water and debris after the job.
- Quality and Service Warranties: They stand by their work, offering customized warranties that can extend up to 18 months, which is a significant indicator of confidence in their repairs and installations.
- Credit Card Payment Accessibility: For convenience, particularly during an emergency, the company accepts credit cards, making the payment process smooth and accessible for all customers.
Connecting with the professional team at Butler's Rooter, LLC is easy, whether you have a planned installation or a plumbing disaster that requires immediate help. They strive to keep appointment times and communicate effectively with customers throughout the service process.
Primary Phone: (616) 828-1708
Mobile Phone: +1 616-828-1708
Address: 5238 Burgis Ave SE, Kentwood, MI 49508, USA
The business typically operates for non-emergency scheduling during extended hours, and, crucially, offers 24/7 emergency service for those unpredictable, time-sensitive plumbing and drain issues that require immediate attention. When calling, customers can expect to speak with a responsive team dedicated to finding a quick resolution.
For any resident or property owner in the Kentwood or Grand Rapids, MI area, Butler's Rooter, LLC represents a gold standard for reliable, honest contracting. What makes them so highly recommended and "worth choosing" is the rare combination of specialization and integrity. Their deep focus on drain cleaning and septic systems, backed by over 20 years of experience, means they are masters of rooter and sewage issues—the types of problems that can quickly become the most costly and stressful.
Choosing Butler's means selecting a company that values honesty over upselling, providing upfront, affordable quotes that customers frequently confirm are "very fair." The personal touches, like the knowledge and professionalism of their technicians, their willingness to show you the problem via a camera, and their careful respect for your home environment, turn a stressful plumbing emergency into a positive customer experience. In a market often saturated with options, Butler's Rooter, LLC has earned the trust of the community by consistently providing high-quality, fully warranted work with a commitment to customer service that is truly second to none. They are the local experts you want on your side when your plumbing system demands immediate, expert attention.
Butler's Rooter, LLC Pipe
Plumber
- Kitchen Faucets
- Bathrooms Sink Faucets
- Shower Faucets
- Toilets
- Water Valves
- Water Supply Line
- Laundry Washing Machine Hoses
- Sump Pumps
- Sewage Pumps
- Water Softeners
- Water Leak Repairs
- Water Line Repairs
- Drain Cleaning Service
- Water Heaters
- Install Water Lines
- Install Dishwashers
- Plumbing Repairs
- Faucet Repairs
- Drain Line Repair
- Sewer Cleaning
Butler's Rooter, LLC Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Butler's Rooter, LLC Photos










Butler's Rooter, LLC Location
Butler's Rooter, LLC
5238 Burgis Ave SE, Kentwood, MI 49508, USA
Butler's Rooter, LLC Reviews
jobdraincallsewerworkbasementcameraclogrootsbackup
★ 5★ 4★ 3★ 2★ 1We needed what amounted to emergency service to stop a shower faucet handle that wouldn't turn off. Provided same day service. Very knowledgeable and professional. Fixed the problem very quickly and for a very reasonable price. Would absolutely work with them again.
October 04 · Doug DunningMy service worker was Matt. He came in and he made sure he had shoe coverings on. He was very professional, very kind and friendly. He explained everything that we needed to get it fixed. Showed me options online. Ran up to the store, got the equipment we needed and within 3 hours replaced everything I needed! Very fair price. Cleaned up all the water afterwards and was very knowledgeable about what he was doing. I would recommend Matt as 12 out of 10. Great guy. Thank you so much! Okay, now what?
September 05 · Sharon GamacheI've used them twice. Once to move the main line in our house coming out of the meter so it was out of the way and to install two new valves on the meter. Most recently to replace our water heater and new intake valve. Both times they did a good job. I liked their website to schedule. Les and Zach did good work and seemed like honest men. Very willing to talk to me and answer my questions. I like working with smaller companies when possible because I don't want to give giant corporations any more power than they already think they have. Also Butlers prices were very fair. America needs more companies like this not less.
July 12 · D RThere is something that is just so satisfying about a company that is professional, competent and fair. I called Butler at 8 am for a broken toilet shut-off valve and they had a plumber to my house by 10:30. He gave me an estimate on that valve as well as looked at some other valves throughout the house to assess their condition. He determined that the other valves were still good and did not need replacing, fixed the broken valve and even removed the old toilet for free!It was $184. A company that had to cancel was going to do it for $100 (plus more money for other work). A different company I'd had do another toilet valve did it for $270 (plus a hefty $200 for toilet removal, which Butler did for free). Their price was right in the middle of those two extremes. Paired with great service, I'll happily take it. I'm a Butler man now!
July 25 · Dan KButler’s Rooter was fantastic. Les was very professional and helpful. He gave us an estimate and redid our laundry room water hookups in a single day so we could be ready for new appliances. He also took the time to educate us on other plumbing related parts of our house that we did not know about, which was very much appreciated. We definitely plan to go back to Butler’s for any future plumbing needs and will be recommending them to our friends and neighbors.
July 23 · Tyradyne
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