McDonald Plumbing

- 7791 Eastern Ave SE, Grand Rapids, MI 49508

For over 70 years, a name has stood out in the West Michigan plumbing industry, not just for longevity, but for a consistent, service-driven approach: McDonald Plumbing. Founded in 1955, this Grand Rapids-based company has built a decades-long reputation on being the region’s premier specialist for both complex sewer and water infrastructure projects and the day-to-day residential and commercial plumbing needs that keep Michigan properties running smoothly. In an area known for its unique plumbing challenges—from harsh winters causing frozen pipes to the need for historic infrastructure replacement—McDonald Plumbing offers a rare blend of deep experience and cutting-edge technology.

Their commitment goes far beyond standard business hours. McDonald Plumbing operates a fully staffed service department dedicated to providing 24-hour emergency service, 365 days a year. This dedication is crucial for homeowners and businesses in the Greater Grand Rapids and West Michigan areas who face sudden, severe plumbing emergencies. Whether it’s a late-night kitchen sink clog or a significant water main break, their live operators ensure that expert help is dispatched immediately.

Customers consistently highlight the professionalism and dedication of the crew. One satisfied client remarked on the team’s work ethic, especially during challenging weather: "Excellent crew you have working for you guys. Today was 90 degrees out and they crew showed up and worked hard all day to get the job done by the end of the day. So far everything is hooked up and working great. Thank you for delivering the job well done!" Another customer's experience underscores the company's commitment to customer service, even during after-hours emergencies: "I called McDonald Plumbing and they were able to send someone out within an hour or two... Adam pulled up around 6pm... He was incredibly pleasant... He never once got frustrated or short." These real-world examples attest to the company's core values of reliability, expertise, and customer respect.

The foundation of McDonald Plumbing’s success lies in its focus on being "driven by service." While many contractors focus on new construction, McDonald Plumbing has prioritized the needs of existing homeowners and business owners, ensuring they have the support and technology necessary for long-term plumbing maintenance and crisis management. This specialized focus has made them the go-to experts for intricate sewer and water main issues across the region.

The company’s physical address is: 7791 Eastern Ave SE, Grand Rapids, MI 49508, USA.

From this Grand Rapids hub, McDonald Plumbing extends its coverage to the greater Grand Rapids area and throughout West Michigan, including but not limited to Kent County and Ottawa County. Their 24/7 service structure is designed to provide maximum accessibility, meaning that plumbing solutions are always just a phone call away, whether the service is scheduled or an urgent, after-hours emergency. For major infrastructure work like sewer and water installations and replacements, their established operations allow them to efficiently manage complex projects across the entire service area. They also make the process easy by offering online estimates for initial consultation and accepting credit cards for convenient payment.

Key services provided include:

• 24/7 Emergency Plumbing Services for unexpected and urgent issues, 365 days a year.
• Sewer and Water Repair & Installation, including the replacement of older lines such as Lead Water Service Replacement and Polybutylene (Blue Tube) Water Service Replacement.
• Advanced Sewer and Drain Cleaning using techniques like High-Pressure Water Jetting and cable cleaning machines.
• Trenchless Technology and Drain Lining, offering non-invasive pipe replacement without disturbing driveways, landscaping, or sidewalks.
• Sewer Inspection using Video Sewer Inspection technology for accurate diagnosis of blockages, cracks, and root intrusion.
• Comprehensive Leak Detection and Pipe Locating services for underground or hidden water and drain lines.
• Water Heater Installation & Repair for residential and commercial systems.
• Sump Pump and Backup Pump Systems installation and service, essential for Michigan basements.
• Standard fixture services, including Faucet repair and installation, Toilet repair and installation, Garbage disposal installation and repair, and Shower installation and repair.
• Specialized services like Backflow Preventer Installation & Testing, Frozen Pipe Thawing, Basement Waterproofing Solutions, and Sewage & Grinder Pumps.

• Over 70 Years of Service: Since 1955, they have provided continuous plumbing expertise to the West Michigan area, indicating exceptional stability and knowledge of local infrastructure.
• Sewer and Water Specialists: They are renowned in the area for their expertise in major sewer and water service installation and repair, often using their own specialized equipment.
• Trenchless Technology: The use of trenchless drain lining is a major highlight, allowing for underground pipe replacement with minimal disruption to a customer’s property, which saves significant time and restoration costs.
• 24/7/365 Emergency Service: Their commitment to a fully staffed, round-the-clock emergency department ensures that assistance is available at any time, a critical feature for Michigan weather and sudden problems.
• BBB Accredited: The company is BBB Accredited since 1989, demonstrating a long-standing commitment to ethical business practices and customer trust.
• Customer-Centric Protocol: They employ protective measures like rolling out industrial strength rugs and laying down plywood to protect clients' homes, yards, and carpets, showing deep respect for the customer's property.
• Written Quotes: Customers receive a written quote for the work before any labor begins, promoting transparency and trust in pricing.

Address: 7791 Eastern Ave SE, Grand Rapids, MI 49508, USAPhone: (616) 698-6771

This number connects to a live operator, ensuring that even emergency calls are handled promptly, which is a testament to their "24/7 Commercial & Residential Plumbing Service" promise.

The unique advantage of McDonald Plumbing lies in its dual expertise: handling both the smallest residential repairs and the largest, most complicated sewer and water service replacements. When a major issue occurs, having a contractor that can deploy advanced technology like high-pressure jetting, video inspection, and, crucially, trenchless repair methods, can save thousands in property restoration costs and minimize disruption. The ability to replace a sewer line without tearing up your lawn or driveway is a massive benefit, particularly valued by local property owners. Furthermore, their unwavering commitment to 24/7 emergency response, backed by a history of respectful and pleasant technicians, means that in the stressful event of a plumbing crisis, you are calling a trusted partner who is fully equipped, licensed, and dedicated to solving the problem efficiently and professionally. They are truly the complete plumbing company for West Michigan.

McDonald Plumbing

7791 Eastern Ave SE, Grand Rapids, MI 49508, USA