Drain Aid Plumbing Introduce
When you live in the beautiful, unique environment of the Crestline and San Bernardino Mountain communities, you know that your home's infrastructure requires specialized care. The colder climate, older homes, and complex mountain terrain mean that routine maintenance and emergency repairs demand a plumber with local expertise. Drain Aid Plumbing, based right here in Crestline, CA, is a business focused on providing essential plumbing services to residents facing the particular challenges of mountain living. Dealing with everything from frozen pipes and persistent clogs to critical water heater issues, a dependable local plumber is a vital resource for maintaining your peace of mind and protecting your home investment.
The reality of plumbing in mountain areas often involves issues beyond the typical clogs seen in flatter, warmer regions of California. Residents frequently encounter burst pipes caused by freezing temperatures, an issue that requires immediate, expert attention. Furthermore, tree root intrusion into sewer lines is a common problem due to the surrounding forestation, leading to severe drain backups that necessitate professional rooting and cleaning services. Having a local plumber who understands these regional challenges, and is equipped to handle them with speed and precision, is invaluable. Drain Aid Plumbing positions itself as that community-focused provider, ready to tackle the specific needs of Crestline homeowners.
A well-maintained plumbing system is essential, especially given the fluctuating weather and the potential for water damage in mountain homes. Services such as timely leak detection, thorough drain cleaning, and competent repair of essential appliances like water heaters are not just conveniences—they are necessities. Drain Aid Plumbing aims to offer a comprehensive range of services, focusing on the core issues that impact your daily life in this area.
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Location and Accessibility
Drain Aid Plumbing is officially located within the heart of the San Bernardino Mountain area, ensuring a focus on the unique service needs of this region. The company's mailing address is a Post Office Box in the community, reflecting its deep local connection and service reach throughout Crestline and the surrounding communities.
Physical Address for correspondence: PO Box 1880, Crestline, CA 92325, USA
For mountain residents, accessibility often means reliability, especially during adverse weather conditions. Choosing a plumber with an established local presence like Drain Aid Plumbing suggests a commitment to serving neighbors promptly, understanding the geographical difficulties of the area, and being prepared to navigate local roads for service calls. This local familiarity is crucial when emergencies strike, such as a major leak or total drain blockage.
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Services Offered
Based on the general scope of a full-service plumbing company and the specific needs of Crestline residents, Drain Aid Plumbing is equipped to address a variety of residential and commercial plumbing concerns. While the specific, all-inclusive list of services is not fully detailed, the company's core focus and the feedback provided indicate proficiency in critical areas. Plumbers in this region typically handle and market a range of essential services, which likely include the following:
- Emergency Leak Detection and Repair: This includes fixing persistent drips from faucets, addressing running toilets, and locating and repairing concealed leaks in pipes that could cause significant water damage and high utility bills.
- Comprehensive Drain Cleaning: Utilizing professional tools, such as rooting equipment, to clear out severe clogs in sinks, toilets, showers, and main sewer lines, a common necessity due to hair, soap scum, grease, and potential tree root intrusion.
- Water Heater Services: Including the diagnosis, repair, and replacement of traditional tank water heaters, which are essential for comfortable living in the mountain climate, especially when units exceed their typical lifespan of 8-12 years.
- General Plumbing Repairs: Addressing all basic residential needs, such as repairing or replacing faulty fixtures like toilets, faucets, and garbage disposals.
- Pipe Repair and Replacement: Handling damaged or aged piping, particularly critical in older mountain homes, to prevent bursts and restore water flow and pressure.
These services cover the most frequently occurring plumbing issues reported across California and are particularly relevant to the Crestline area, where freezing weather can cause pipe damage and older infrastructure is common.
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Features / Highlights
A local business is often defined by its dedication to the community and the personal touch it offers. For Drain Aid Plumbing, several features stand out in the available information, defining the experience they offer to customers in the Crestline region.
- Local Mountain Community Focus: By operating directly out of Crestline, the company demonstrates a specialized understanding of the unique plumbing systems and challenges inherent to the mountain climate and architecture, such as pipe insulation needs and freezing prevention.
- Commitment to Professionalism and Compassion: One testimonial specifically highlights the "compassionate, punctual and professional" nature of the service, suggesting a commitment to treating customers with empathy, especially during stressful plumbing "ordeals."
- Owner-Involved Service: The involvement of 'Rick, the owner' suggests a business model where the leadership is directly engaged in fieldwork and customer interactions, potentially offering higher accountability, though as with any direct owner involvement, customer experiences can vary widely, as shown in the mixed reviews.
- Experienced Crew and Equipment: The mention of 'his son & crew' in a positive review indicates a team approach, implying the resources and manpower to manage various job sizes, from a small repair to a larger, more involved plumbing issue.
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Contact Information
To connect with Drain Aid Plumbing for service in the Crestline, CA area, you can use the following information:
Mailing Address: PO Box 1880, Crestline, CA 92325, USA
Phone: (909) 804-8517
Mobile Phone: +1 909-804-8517
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What is Worth Choosing
Choosing a local plumber like Drain Aid Plumbing for your Crestline home is often rooted in the desire for a fast, tailored response from someone who understands mountain infrastructure. A business that serves a small, tightly-knit community like Crestline must rely on a solid reputation for its success.
What makes them a potential choice is the highly personal and community-embedded nature of their business. The positive review mentions a plumber who was "compassionate, punctual and professional" throughout an "ordeal," highlighting the importance of customer care during a stressful home repair. This is the ideal standard of service, where a local plumber doesn't just fix a pipe but also provides reassurance and clear communication.
However, potential customers must also weigh this against the less favorable feedback, which details a significant problem with communication, accountability, and the effectiveness of a repair, specifically mentioning a financial dispute and a failure to fully resolve a core issue. This mixed public record means that any homeowner should conduct their due diligence. It is always wise to get a written estimate detailing the scope of work and guaranteed outcome before proceeding with any extensive repair, particularly concerning complex issues like hidden leaks.
Ultimately, the value of Drain Aid Plumbing lies in its status as a local option for the mountain community. For residents facing common regional issues such as major clogs requiring rooting or emergency pipe repairs in cold weather, a local team is essential for a fast response. When considering Drain Aid Plumbing, customers should seek clarity on pricing, request a detailed description of the proposed solution, and rely on the strong, positive local connections the owner, Rick, and his team have built with their satisfied long-term customers. Their focus on the specialized needs of the Crestline area makes them a relevant service provider in the local trade ecosystem.
Drain Aid Plumbing Photos




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Drain Aid Plumbing Reviews
Rick has been wonderful.He (his son & crew) have been compassionate, punctual and professional throughout our whole ordeal.I would highly recommend Drain Aid Plumbing for any of your plumbing needs!!
May 17 · Kim LovettI HAVE PROOF. LOOK AT MY PICTURES! Rick the owner is a SCAMER! PLEASE do not go to this company. He is all talk! He SCAM my mother on fixing a leak in the pipe and Guarantee a 100% this is the problem. My mother Ask for a Receipt and told her to wait until the insurance Demolition the floor. Once the floor was done. I ask can you come back because it's still a leak. He said he don't know what's the problem but he fix one part of the problem. Smh I told him no we paid you to fix the problem not half. Once I called him out he hung up in my face and never came back. He charged my mother $500 to cut a pipe that wasn't connected to anything and said this was the problem! Smh people PLEASE DO EVER MESS WITH COMPANY. RICK IS A SCAMER!
February 24 · Christopher BarfieldI live in an older home and I've had to use a plumber on more than one occasion. Everytime I've specifically dealt with Drain Aid, I've not been disappointed. Drain Aid responds immediately. Rick is incredible at what he does. He's fixed our issues within minutes. They are fair, honest, experienced and professional. I highly recommend Drain Aid for their resources, knowledge, and efficiency. This is truly a high quality company.
September 02 · L MGet quotes in writing. Quoted $500 for a job. Mentioned it won't be higher no matter what. I had to work the day of the appointment. Charged my mother almost 50% more. $730 total for 30 minutes of work. Tells me I got overcharged by another plumbing company, then goes and does the same thing. Last time I'll be calling them.
January 09 · shane hazelwoodO'Brien’s Drain Aid Plumbing are the absolute best plumbing company! I got a quote to snake a line and video the pipe (work demanded by LACSD) and Drain Aid stuck with their quoted price even though the lateral line ended up being 180 feet and they needed commercial equipment rather than residential, which they initially brought. It ended up being a much bigger job than anticipated and yet they stuck to the best price I could find on the mountain! I had called several local plumbers before scheduling O’Bien’s Drain Aid and their quoted price was the best, and then they went above and beyond! Amazing company! Very honest!Competent, hard workers, and great people!
August 18 · jennifer barber
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