Carter's Plumbing, Heating & Cooling of Waterford

- 5140 Cass Elizabeth Rd, Waterford Township, MI 48327

Introduction / Overview

For homeowners and businesses across Southeast Michigan, keeping your plumbing, heating, and cooling systems in peak condition is essential for comfort and safety. Carter's Plumbing, Heating & Cooling of Waterford provides a comprehensive range of residential and commercial services, positioned as a full-service solution for maintenance, repairs, and installations. Operating from their base in Waterford Township, MI, they aim to be the go-to provider for everything from a simple clogged drain to a complex HVAC system replacement. Their service model focuses on being a one-stop-shop, covering multiple essential home service needs under a single banner, including plumbing, drain cleaning, heating, and air conditioning.

Originally established in 2013, the company has grown its presence in the Michigan market. It is important for local users to know that Carter's Plumbing was acquired by Sila Services in May 2024. Sila Services is a larger national home services platform that operates numerous brands across the Midwest and other regions. This affiliation suggests that the local team now benefits from larger resources and technology while maintaining their local service delivery. However, some customer feedback indicates that this larger structure might contribute to a focus on sales tactics over simple repair solutions, which is something a potential customer should consider when booking a service call. The company is known for offering emergency service seven days a week to address urgent issues promptly.

Location and Accessibility

Carter's Plumbing, Heating & Cooling of Waterford is physically located at 5140 Cass Elizabeth Rd, Waterford Township, MI 48327, USA. This central location in Oakland County allows them to efficiently dispatch technicians to service a wide area. Their advertised service area covers much of Southeast Michigan, including major counties such as Oakland, Macomb, Wayne, and Livingston.

The address is situated within Waterford Township, making it highly accessible for residents in the immediate area and surrounding communities like White Lake, Pontiac, Clarkston, and Commerce Township. While their primary office location is in Waterford, customers should note that the company also dispatches from a corporate office in White Lake, MI, and operates branches in other nearby areas like Bloomfield Hills. This extensive reach ensures that homeowners across a broad section of Southeast Michigan, including towns like Canton, Brighton, Fenton, Oxford, Plymouth, and Romeo, can access their full range of services. Standard hours of operation are generally 7:30 AM to 8:00 PM on weekdays, and 8:00 AM to 5:00 PM on weekends, with emergency services offered outside of these times, subject to applicable fees.

Services Offered

As a multi-faceted contractor, Carter's Plumbing offers a vast array of services, spanning plumbing, HVAC, and specialized drain work. This holistic approach ensures homeowners typically only need to call one company for most major home mechanical systems.

• Plumbing & Repair Services: General plumbing, plumbing leak repair, emergency plumbing repair, gas line repairs and installation, gas leaks, pipe repair, and plumbing replacement.
• Drain & Sewer Services: Clogged drain repair, drain cleaning services (traditional and hydro jetting), drain snaking, sewer cleaning, sewer line installation, broken sewer line repair, sewer repair and replacement, video camera inspection/sewer camera inspection, and rooter service for tree root infiltration.
• Water Heater Services: Water heater repair, water heater replacement, water heater installation, and comprehensive services for tankless water heaters, including installation, repair, and replacement.
• Sump Pump & Water Treatment: Sump pump installation, sump pump repair, sump pump replacement, water filtration system installation, and water softener installation.
• Heating, Ventilation, & Cooling (HVAC): Air conditioning repair service, air conditioning contractor services, heating contractor services, furnace repair service, and general HVAC system work.
• Remodeling: Assistance with bathroom remodeling and bathroom renovations, ensuring all plumbing aspects of the project are handled professionally.

Features / Highlights

The company promotes several key features intended to deliver convenience and reliability to Michigan homeowners.

• Broad Service Portfolio: They are a full-service provider, integrating plumbing, drain, heating, and cooling services, reducing the need to coordinate multiple contractors for different systems.
• 7 Days A Week Emergency Service: They offer emergency plumbing services every day of the week to address critical issues like burst pipes or major leaks that require immediate attention.
• Convenient Payment Options: Customers can use credit cards for service payments, offering flexibility when unexpected repairs are needed.
• Focus on Drain Specialization: Services include advanced techniques like hydro jetting and sewer camera inspection, providing thorough solutions for blockages beyond simple clogs.
• Extensive Service Area: Their reach across Oakland, Macomb, Wayne, and Livingston Counties makes them available to a significant portion of the Southeast Michigan population.

Contact Information

Michigan residents seeking service can reach Carter's Plumbing, Heating & Cooling of Waterford using the following contact details:

Address: 5140 Cass Elizabeth Rd, Waterford Township, MI 48327, USA

Phone: (248) 617-1903 (Also noted as +1 248-617-1903)

What is Worth Choosing

Choosing a home service contractor, particularly for vital systems like plumbing and HVAC, often comes down to a balance of availability, service range, and reliability. Carter's Plumbing, Heating & Cooling of Waterford is worth considering for Michigan homeowners due to their comprehensive service list and crucial emergency availability. For a homeowner dealing with multiple issues—say, a water heater failure and a furnace problem—having a single company capable of handling both is a significant time and stress saver. Their commitment to offering 7-day emergency response is a critical factor, especially during Michigan's harsh winters, where a plumbing leak or heating failure can cause significant damage. Furthermore, their specialization in drain and sewer services, including modern techniques like hydro jetting, means they are equipped for tough, deep-seated clogs that standard methods might not resolve. However, potential customers are advised to seek a thorough cost assessment upfront and, based on some public feedback, ensure that the proposed solution is a necessary repair rather than a high-cost replacement, as experiences regarding sales pressure have been reported. For homeowners who value a single point of contact for nearly all of their plumbing, heating, and cooling needs, Carter's Plumbing presents a highly accessible and broadly capable option within the Southeast Michigan region.

Carter's Plumbing, Heating & Cooling of Waterford

5140 Cass Elizabeth Rd, Waterford Township, MI 48327, USA