The Waterworks Plumbing, Drain, Heating & Cooling

- 130 E Main St Suite B, New Albany, OH 43054

For homeowners and businesses throughout Central Ohio, including the New Albany area, finding a reliable, comprehensive service provider for plumbing, drain, and HVAC issues is essential for maintaining a comfortable and safe environment. The Waterworks Plumbing, Drain, Heating & Cooling has established itself as a leading local expert, offering a full spectrum of residential, commercial, and industrial services. Since 1986, this Central Ohio company has been dedicated to providing “Better care. Better value. Better results,” making them a trusted name when unexpected emergencies strike or for routine maintenance needs. Their commitment to superior customer service and technical expertise ensures that Ohio residents receive fast, efficient, and professional solutions for all their critical home and business systems. Whether it’s a burst pipe in the middle of the night, a furnace failure during a cold snap, or a simple preventative tune-up, The Waterworks is equipped and ready to handle the job with professionalism and care.

The Waterworks’ mission is to be a one-stop-shop for everything related to your plumbing, drain, heating, and cooling systems. Their experienced, licensed, and background-checked professionals utilize state-of-the-art equipment to deliver accurate diagnoses and long-lasting repairs. This comprehensive approach saves customers time and the hassle of coordinating multiple contractors for different needs. The company's reputation in the Greater Columbus area, including New Albany, is built on decades of reliable service, transparent upfront pricing, and a rapid response capability that is crucial for urgent situations. By focusing on a customer-first approach and standing by their work with guarantees, The Waterworks aims to provide complete peace of mind to the communities they serve. They understand that problems with your water or air systems are not just inconveniences—they are emergencies that require immediate, expert attention.

A key differentiator for The Waterworks in the competitive Central Ohio market is their availability. Knowing that plumbing and HVAC crises do not adhere to a 9-to-5 schedule, they offer 24/7 emergency services, ensuring that a professional is available to answer your call and dispatch a technician day or night, weekends, and even holidays. This level of dedication is frequently noted in customer feedback, highlighting their quick response times and the courteous nature of their technicians, who are often praised for explaining issues step-by-step and performing clean, efficient work. This dedication to rapid, reliable service is crucial for protecting your property from the costly damage that can result from unattended leaks, backups, or system failures.

The Waterworks is locally rooted and dedicated to serving its immediate community.

The Waterworks Plumbing, Drain, Heating & Cooling maintains a physical presence to better serve the people of Central Ohio. Their New Albany location is situated at:

130 E Main St Suite B, New Albany, OH 43054, USA

This address helps them efficiently manage their operations and dispatch their fleet of over 80 service vehicles to customers in New Albany and the surrounding Franklin, Delaware, Licking, and other Central Ohio counties. Being local allows for swift response times, a major benefit for anyone facing an unexpected plumbing or HVAC issue. For all service inquiries, the primary contact number for scheduling or emergencies is a local number, ensuring easy and direct communication with their team.

As a full-service provider, The Waterworks offers a vast range of services covering the essential systems of your home or commercial property. The services fall under Plumber, Air Conditioning Contractor, Air Conditioning Repair Service, Furnace Repair Service, and HVAC Contractor categories.

• Plumbing Services: Comprehensive general plumbing repair, installation, and maintenance, including fixing leaks, addressing running toilets, and repairing or replacing fixtures like faucets. They handle all sizes of jobs, from minor fixes to major installations.
• Drain and Sewer Services: Specializing in drain cleaning and clearing, sewer repair, main sewer line services, and hydro-jetting to tackle the toughest clogs. They also offer pipe patching, downspout cleaning and repairs, and commercial services like grease traps and FOG (Fats, Oils, and Greases) services.
• Water Heater Services: Expert installation, maintenance, and fast repair for both traditional tank water heaters and modern, energy-efficient tankless water heaters. They ensure you have reliable hot water when you need it.
• Heating Services: Full-service heating system installation, maintenance, and timely repair for furnaces, boilers, and heat pumps to keep your home warm and comfortable during Ohio's cold seasons. This includes annual tune-ups to ensure peak efficiency.
• Cooling Services (Air Conditioning): Installation, A/C system maintenance, and prompt A/C system repair to keep your home cool throughout the summer months. Regular maintenance, also known as HVAC system maintenance, is offered to maximize system longevity and efficiency.
• Water Quality Services: Installation and maintenance of water filtration systems and water treatment options to improve the quality of drinking water, and backflow testing and certification to ensure water safety.
• Specialty Plumbing & Mechanical: Services also extend to sump pump repair or replacement, gas line installation and repair, appliance installation, and even services for major electric appliances and remodeling projects, such as kitchen and bathroom plumbing.
• Commercial and Municipal Services: In addition to residential work, they provide specialized services for businesses, including hydro vac, hydro-jetting, and excavation, serving restaurants, hospitals, retailers, and other large facilities.
• Emergency Services: 24/7 immediate response for urgent plumbing and HVAC issues that cannot wait, such as burst pipes, furnace breakdowns, or severe sewer backups.

The features and operational highlights of The Waterworks reflect their dedication to customer satisfaction and professional excellence across Central Ohio.

• 24/7 Emergency Response: The company is available around the clock, every day of the year, to handle urgent plumbing and HVAC emergencies, demonstrating a commitment to rapid response times when you need it most.
• Locally Owned and Operated: With roots in Central Ohio since 1986, they are committed to the local community, ensuring personalized service from people who understand the specific needs of Ohio homes and businesses.
• Comprehensive One-Stop Solution: Offering plumbing, drain, heating, and cooling services all under one roof simplifies the maintenance and repair process for customers, eliminating the need for multiple contractors.
• Expert and Licensed Technicians: All technicians are highly trained, certified, and licensed professionals who have undergone background checks, guaranteeing high-quality workmanship and safe, reliable service.
• Transparent Pricing: Customers can expect clear, upfront pricing with no hidden fees, allowing for informed decisions before any work begins.
• High Customer Satisfaction: The company consistently receives positive reviews for its professional, courteous, and informative technicians, as well as for quickly resolving issues, often on the same day as the request.
• Accepts Credit Cards: For convenience, various payment options, including credit cards, are accepted for services rendered.
• Focus on Cleanliness: Technicians are noted for their commitment to leaving no mess behind and using protective shoe covers to keep customers' homes clean during service visits.

To schedule a service appointment, inquire about a preventative maintenance contract, or request an emergency repair, you can contact The Waterworks Plumbing, Drain, Heating & Cooling at their New Albany location:

Address: 130 E Main St Suite B, New Albany, OH 43054, USA

Phone: (614) 540-3385

Mobile Phone: +1 614-540-3385

Choosing The Waterworks means selecting a company that prioritizes quality, speed, and customer experience. Their long history of serving Central Ohio since 1986, coupled with a robust 24/7 emergency service offering, makes them an incredibly valuable resource for any home or business owner in the New Albany region. The positive testimonials from local customers consistently praise the professional demeanor and skill of their team. For example, a customer noted the "wonderful" and "sweet" customer service, with a plumber, Garrett, who was "outstanding" and "explained my issues step by step." Another review highlighted the quick and efficient installation of a new water heater by Gary, who "did a great job and answered all my questions." These personal accounts demonstrate that the company not only fixes the problem but also provides an educational and positive service experience.

The dedication to being a "one-stop shop" for all plumbing, drain, heating, and cooling needs is a massive benefit for busy Ohio residents. Instead of calling multiple specialists, you have a single, reliable team for everything from A/C repair and furnace maintenance to fixing a sump pump or clearing a main sewer line. This integrated approach, combined with transparent pricing and the assurance of working with licensed and certified technicians, offers superior value. The Waterworks is more than just a repair service; they are a trusted partner committed to the long-term comfort and safety of your property. For reliable service backed by decades of local experience and numerous five-star reviews, The Waterworks remains a top choice for your essential system needs in New Albany and across Central Ohio.

The Waterworks Plumbing, Drain, Heating & Cooling

130 E Main St Suite B, New Albany, OH 43054, USA