Parson Plumbing and Drains Introduce
When a plumbing issue strikes your home in Central Ohio, whether it is a small, nagging leak or a full-blown emergency, you need a local, reliable, and professional team to handle it. For residents in Columbus and the surrounding communities, Parson Plumbing and Drains stands out as a full-service plumbing company committed to an honest, no-pressure approach. Founded by Columbus native Dustin Parson, this business was established on the simple yet powerful idea of being "Just Plumbers"—meaning they focus solely on fixing the problem at hand without high-pressure sales tactics or unnecessary upselling.
The company’s philosophy is deeply rooted in local Ohio values, prioritizing integrity, superb communication, and top-notch workmanship. They understand that a plumbing crisis is stressful enough without the added worry of hidden costs or being pushed into services you don't need. They are known for providing transparent, upfront pricing, ensuring you know what to expect before any work begins, which is a major reason why many Ohio homeowners consider them their go-to plumbing partner. From routine drain cleaning to complex sewer repair and water quality solutions, Parson Plumbing and Drains offers a comprehensive range of residential and commercial services designed to keep your home's essential systems running smoothly.
Parson Plumbing and Drains is strategically located to efficiently serve the Columbus metropolitan area and surrounding regions. Their main base of operations is situated in a convenient location that allows for quick dispatch to many Central Ohio neighborhoods, particularly those within Franklin and Licking Counties.
The physical address for Parson Plumbing and Drains is:
2889 Johnstown Rd Suite C, Columbus, OH 43219, USA
This central location in the Columbus metro area enables them to offer 24-hour, 7-day-a-week emergency plumbing services throughout Central Ohio. Their commitment to rapid response means that in a plumbing pinch, a professional is often less than 30 minutes away from popular suburbs like Gahanna, Blacklick, and Grove City, ensuring urgent matters like burst pipes or severe leaks are addressed as quickly as possible, minimizing potential water damage to your home.
As a comprehensive full-service plumber, drainage specialist, and gasfitter, Parson Plumbing and Drains provides an exhaustive list of services for both residential and commercial clients across Central Ohio. They cover everything from minor repairs to major installations and specialized systems.
Key services provided by Parson Plumbing and Drains include:
- Emergency Plumbing Services: Available 24/7 to handle urgent issues like burst pipes, major leaks, frozen pipes, and sudden loss of hot water.
- Drain Cleaning and Maintenance: Professional drain cleaning, clog or blockage clearing, and specialized services like Sewer Jetting (hydro-jetting) to remove heavy buildup from pipes.
- Sewer and Trenchless Solutions: Expert sewer repair, sewer cleaning, and high-tech diagnostics using Sewer Camera Services to accurately locate and diagnose problems like root intrusion or structural damage in sewer lines.
- Water Heater Services: Installation and repair of both traditional tank water heaters and modern Tankless Water Heaters, ensuring you always have reliable hot water. They also handle Commercial Water Heaters.
- Gas Piping and Testing: Installation of new Gas Lines, repairs for Gas Leaks, and comprehensive Gas Piping & Testing services, including gas line certification inspections for home safety.
- Water Quality Treatment: Installation of whole-house systems for Water Softening & Filtration, including Reverse Osmosis and other whole-house filtration systems to improve water safety and quality, addressing issues like hard water. They also offer water testing services.
- Sump Pump and Drainage Systems: Installation and repair of Sump Pumps, including battery-powered and water-powered Battery Backup Sump Pump systems for flood prevention. This also extends to Outdoor Drainage, French Drains, Channel Drains, and repair of drainage water issues.
- Leak Detection and Repair: Comprehensive services for detecting and repairing all types of Leaks, including A Leaky Faucet, Plumbing Leaks, and emergency leak repairs for small to major pipe bursts.
- Fixture Installation and Repair: Installation and repair of faucets, toilets, showers, shower valves, and garbage disposal units.
- Plumbing for Remodels and New Construction: Complete Plumbing Rough Ins for new construction, basement finishing, or bathroom remodeling projects, ensuring new plumbing is installed correctly and meets code.
- Piping and Repiping: Installation and repair of various pipes, including water lines, sewer lines, and general plumbing pipe repair.
- Septic System Service: Including septic system installation.
- Miscellaneous Services: Water tank installation and repair, Garbage Disposal Installation and Repair, Washer/Dryer Hookup, and diagnosing and fixing foundation issues related to plumbing.
Parson Plumbing and Drains has earned a strong reputation in the Central Ohio community by adhering to core principles that set them apart from larger, sales-driven competitors. Their customer-first approach is consistently highlighted in local feedback.
The key features and highlights that make Parson Plumbing and Drains a preferred choice include:
- "We're Just Plumbers" Philosophy: They are dedicated to being professional plumbers, not salesmen. This means absolutely no commission structures, no high-pressure sales tactics, and no upselling, focusing only on necessary repair services.
- Fair and Transparent Pricing: Customers frequently praise the company for providing fair, honest, and often significantly lower pricing than larger competitors due to having lower overhead. They offer free quotes upfront and excellent communication about potential cost factors.
- 24/7 Emergency Service: They provide round-the-clock emergency plumbing services throughout the Columbus metro area, available on nights, weekends, and holidays for all urgent plumbing and drain issues.
- Experienced, Skilled Technicians: The team, including seasoned professionals like Daren, is described as being experienced, skilled, thoughtful, and prepared, providing first-rate, trustworthy workmanship on every job.
- Full-Service Plumbing and Drainage: The company is a one-stop-shop, specializing not only in internal residential and commercial plumbing but also in specialized drainage and water quality systems.
- Strong Local Roots and Integrity: Founded by a Columbus native, the business operates with a high degree of integrity and focuses on building long-term relationships within the Central Ohio community.
- Accepts Credit Cards: For customer convenience, they accept credit card payments for their services.
For scheduling a routine appointment, requesting a free quote, or calling in an urgent plumbing emergency, Parson Plumbing and Drains can be reached through the following contact details:
Address: 2889 Johnstown Rd Suite C, Columbus, OH 43219, USA
Phone: (614) 805-9466
Choosing the right plumber is critical, and for many in the Ohio region, the decision comes down to trust, competency, and value. Parson Plumbing and Drains consistently delivers on all three. What makes them particularly worth choosing is their unwavering commitment to integrity, a quality that is "extremely rare to find" in the contracting world, according to customer testimonials. Customers, including those who are highly knowledgeable in the construction industry, consistently note that this company, led by founder Dustin Parson, is their "go-to" due to their honest, non-pushy approach.
The team, with technicians like Daren and Michael R., is not only technically superb at complex installations—such as water treatment, softening, and reverse osmosis systems—but they also take the time to explain the work clearly and clean up thoroughly afterward. This combination of skill and respect for the customer's home provides immense peace of mind. The ability to receive superb communication, timely processes, and honest pricing, without the worry of unnecessary costs, makes Parson Plumbing and Drains a highly recommended choice for any plumbing or drainage need in the Columbus area. When you choose them, you are selecting a licensed, bonded, and insured team that is committed to delivering maximum value and quality workmanship every single time.
Parson Plumbing and Drains Exterior
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- Drain cleaning
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak repair
- Pool plumbing repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Sump pump repair
- Water heater repair
- Water tank installation
- Water tank repair
- Install Pipes
- Sump Pump
- French Drains
- Washer/Dryer Hookup
- Tankless water heater installation
- Battery Backup Sump Pump
- Burst Pipe
- Commercial Water Heaters
- Drainage Systems
- Fixture Installation
- Gas Leaks
- Gas Lines
- Gas Piping & Testing
- Hot Water
- Installing A New Water Heater
- Leak Repair
- Plumbing Leaks
- Residential & Commercial
- Reverse Osmosis
- Sewer Camera Services
- Sewer System
- Shower Valves
- Standing Water
- Sump Pump Installation And Repair
- Traditional And Tankless Water Heaters
- Water Damage
- Water Filtration System
- Water Lines
- Water Softening & Filtration
- Whole House Filtration
- A Leaky Faucet
- Channel Drains
- Diagnose And Fix
- Emergency Leak
- Filtration System
- Foundation Issues
- Gas Piping
- Installing A Water Softener
- New Plumbing
- Plumbing & Drains
- Rough Ins
- Underground Drains
- Water Powered Sump Pumps
- Battery Backup
- Drainage Water
- Frozen Or Burst Pipe
- Hard Water
- Installation Fixture Installation
- Outdoor Drainage
- Plumbing And Drains
- Plumbing Rough
- Pump Systems
- Repair A Leaky Faucet
- Traditional & Tankless Water Heaters
Septic System Service
- Septic system installation
Parson Plumbing and Drains Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Parson Plumbing and Drains Photos










Parson Plumbing and Drains Location
Parson Plumbing and Drains
2889 Johnstown Rd Suite C, Columbus, OH 43219, USA
Parson Plumbing and Drains Reviews
jobbasementcallquestionscloggarbage disposalsump pumpkitchen faucethosehot water tank
★ 5★ 4★ 3★ 2★ 1Thank you Dustin and Daren for a job well done.Daren is a seasoned, experienced, skilled, thoughtful, kind, sober, prepared, patient, and outstanding leader of a tradesman.Daren's integrity qualities make him a top-notch professional that you don't mind being in your home.I had a water treatment, softening, and reverse osmosis system installed in my home.Dustin, I admired your dedication to seeing the project through, from start to finish.You handled all situations appropriately, modeling how they should be done by a contractor.Further, we received professionalism by responsiveness, by timely process, by honest pricing, by superb communication, and by much better than expected results.First-rate trustworthy contractors like this are extremely rare to find.
May 22 · S FrazierI am a jobsite superintendent and my wife and I own a commercial building and run a business out of it. I know typical construction workers and we have hired multiple plumbers before we settled on Parsons being our go-to for our business.Easy to talk to and honest. Especially Michael R. He is happy to explain what is going on and cleans up great after himself. But I have had good experiences with all of their guys.Fair pricing, great recommendations, and not pushy on sales like the other guys. Highly recommend.
October 08 · Steve MillerMatt was awesome! Very professional and friendly. He arrived as promised and cleaned up the area very nicely. The walls were freshly painted and were untouched. Thank you so much and I look forward to continuing service with Parsons.
August 20 · MaiAngel LoveParsons plumbing sent Matt to get my kitchen sinks un clogged. he was very courteous, removing his shoes at the front door, then straight to work, taking care of the clog and answering my questions I had about the disposal, etc..Matt was very courteous working the entire time and I would say represented Parsons in a very positive way. I will definitely call Parson‘s again if I need or have plumbing issues.Susan 9/30/25
September 29 · Susan HouseWe discovered a wet spot in the basement, so we called Parson Plumbing. They sent a plumber out to investigate and he discovered our water service line in the front yard was cracked and water was leaking through the foundation and into our basement. The plumber said it was “worst case scenario” and “one of the worst leaks he’s ever seen”.The plumber originally quoted us $6800 to fix it, then later that evening raised it to $10k because it required part of the sidewalk to be re-cemented.I asked them for a day to check with my insurance company to see if they would cover the costs. Once confirmed with Insurance, I reached back out to the plumber to get the job started - he would not return my calls or texts. I then called the Parsons main office, and they said Dustin would be reaching out. Dustin did not return my call for 2 days. Once he finally returned my call, he informed me they would not be taking my job. He referred me to another plumber. This new plumber can’t start the job for another 4 days.From the time Parsons came out to give an estimate to the time Dustin told me they would not take the job - it was about a week. Meanwhile, my basement continued flooding the entire time. Now I have thousands of dollars of basement damage that will also need fixed.In my experience, Parsons has poor communication and no sense of urgency. I would not recommend to anyone.With that said, they did replace our hot water tank this week as well and Mike did a fine job of that. This is the only reason for the 1 star.
October 08 · Greg Bowers
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