Rooter Hero Plumbing & Air of San Gabriel Valley Introduce
Rooter Hero Plumbing & Air of San Gabriel Valley stands as a dedicated provider of essential home and commercial services, specializing in both plumbing and air conditioning/heating solutions. Serving residents and businesses throughout the greater San Gabriel Valley area from their Diamond Bar location, this company is a valuable resource for handling everything from routine maintenance to unexpected emergency repairs. With a business model rooted in prompt service, comprehensive capabilities, and a commitment to customer satisfaction, Rooter Hero aims to be the go-to provider for ensuring that vital home systems—water, drainage, heating, and cooling—are functioning efficiently and reliably across California.
The company is part of a larger organization known as one of the biggest plumbing companies in California, leveraging this scale and experience to deliver high-quality, professional services. Their core philosophy centers on a “Plumbing Hero” concept, where technicians are expected to arrive with a great attitude, treat customers with respect, and complete the job correctly on the initial visit. This focus on professionalism and dependable results helps homeowners and commercial property managers in the San Gabriel Valley and nearby communities like Diamond Bar, to quickly resolve issues and maintain peace of mind.
For residents in the area, a functional plumbing system and comfortable indoor climate are non-negotiable. Whether facing a sudden toilet backup, a malfunctioning water heater, or an air conditioning unit that fails during a heatwave, Rooter Hero is structured to offer immediate assistance. Their commitment to 24/7 availability for emergencies is a major highlight, acknowledging that plumbing and HVAC problems rarely adhere to a convenient nine-to-five schedule.
In addition to emergency response, the company emphasizes long-term system health through preventive maintenance and detailed inspections, helping customers in California save money by avoiding more costly repairs down the line. They bring years of industry heritage and modern techniques, such as hydro jetting for stubborn clogs and trenchless sewer repair for minimal yard disruption, to every job.
Rooter Hero Plumbing & Air of San Gabriel Valley operates from its central location in Diamond Bar, making it a local, accessible service provider for the surrounding cities and neighborhoods. This strategic positioning ensures that their service vehicles, fully stocked with necessary tools and equipment, can respond quickly to calls from across the San Gabriel Valley area.
The local presence reinforces their commitment to the community, offering on-site services for both residential and commercial clients. Having a physical and local hub like the one in Diamond Bar is crucial for maintaining rapid response times, which is particularly important for urgent plumbing or HVAC issues that could lead to property damage or discomfort if left unattended.
The official contact and location details are as follows:
Contact Information:
- Address: 1370 Valley Vista Dr Suite 200A, Diamond Bar, CA 91765, USA
- Phone: (909) 954-0995
- Mobile Phone: +1 909-954-0995
The comprehensive scope of services offered by Rooter Hero Plumbing & Air of San Gabriel Valley addresses virtually any issue an individual might encounter with their plumbing or climate control systems. They employ skilled professionals capable of handling both complex repair and new system installations. The dual specialization in plumbing and HVAC is a significant advantage, providing customers with a single point of contact for multiple essential home systems.
Services Offered:
- Plumbing Services: Drain cleaning services, sewer line inspection and replacement, hydro jetting, leak detection, plumbing pipe repair, broken pipe replacement, slab leak repair services, and commercial plumbing services.
- Fixture Services: Faucet installation and repair, garbage disposal installation and repair, toilet installation and repair, shower installation and repair, sump pump installation and repair, and outdoor plumbing system repair.
- Water Heater Services: Water heater installation, water heater repair, emergency water heater repair, water heater flush, water tank installation and repair, and water line replacement.
- Air Conditioning & HVAC Services: A/C system repair, A/C system maintenance, A/C preventive maintenance, A/C system dismantlement, A/C system vent cleaning, heating system installation and repair, HVAC system repair and maintenance, ductless heating & A/C services, HVAC duct & vent cleaning and installation, thermostat installation and repair, and ventilated ceiling installation and repairs.
Beyond the extensive list of services, Rooter Hero Plumbing & Air of San Gabriel Valley provides several features and highlights that enhance the customer experience and underscore their commitment to quality service. These features are designed to offer convenience, reliability, and transparency to residents and businesses in Diamond Bar and the wider San Gabriel Valley.
Features and Highlights:
- Extensive Industry Experience: The company operates with a claimed 100+ years of plumbing heritage, indicating deep knowledge and proficiency across all types of plumbing issues.
- 24/7/365 Availability: Customers can rely on round-the-clock service for urgent plumbing or air conditioning emergencies, even on nights, weekends, or holidays.
- Immediate Response: A commitment to immediate response helps mitigate potential damage from emergencies like burst pipes and significant leaks.
- Dual Expertise: Their ability to offer both comprehensive plumbing and residential HVAC services makes them a convenient, full-service provider.
- Professionalism and Communication: Technicians are known for their professionalism, courtesy, and dedication to explaining the work clearly to clients, fostering a trustworthy service environment.
- On-site Repair Services: All services are offered on-site, ensuring convenient and efficient resolution of issues at the customer's property.
- Flexible Payment Options: For customer convenience, they accept credit cards, in addition to other common payment methods.
- Guaranteed Workmanship: The company is willing to stand behind its work and offers guarantees on services provided to ensure customer satisfaction.
- Commercial and Residential Focus: They cater to the needs of both homeowners and business owners with specialized residential and commercial plumbing services.
- Promotions and Specials: They often provide special offers, such as a complimentary sewer camera inspection with a standard drain cleaning, helping customers save money while getting a thorough service.
What is Worth Choosing Rooter Hero Plumbing & Air?
Choosing Rooter Hero Plumbing & Air of San Gabriel Valley means opting for a service provider that couples a vast heritage of experience with modern service expectations. The value proposition is clear: fast, reliable, and comprehensive service delivered by professional, well-trained technicians. As a Californian, dealing with plumbing and HVAC issues demands speed, especially given the state's potential for both water-related emergencies and extreme weather events. The firm’s dedication to a 24/7 immediate response is a critical factor for local users who cannot afford to wait when a pipe bursts or the AC breaks down.
Testimonials from customers often highlight the exemplary professionalism and caring demeanor of the service team. For example, a customer noted how a technician named Leonardo was "a true professional, and a caring person," who explained the process clearly and diligently worked until the problem was resolved, even if the final cost was higher than an initial coupon price. This reflects a commitment to transparency—providing a quote after assessing the situation—and persistence in getting the job done right, regardless of the complexity introduced by older infrastructure, such as plumbing from the 1930s. Other customers praised the excellent communication and follow-through by staff like Jeff, Bryan, and Janet from the office, underscoring a cohesive and customer-focused operation.
While the cost of specialized work, particularly in emergency situations or for complex repairs like sewer line work, is occasionally noted as higher than expected by some customers, the perceived quality of workmanship, the efficiency, and the professional conduct of the staff are frequently cited reasons for satisfaction. The value is found in the peace of mind that comes with dependable, guaranteed, and prompt service from a large company with substantial resources and a focus on long-term solutions, such as offering complimentary camera inspections to properly diagnose drain and sewer issues. For residents in the San Gabriel Valley, Rooter Hero offers a reliable, all-in-one solution for maintaining the functionality and comfort of their properties.
Rooter Hero Plumbing & Air of San Gabriel Valley Services
Air Conditioning Repair Service
- A/C preventive maintenance
- A/C system dismantlement
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Portable A/C services
- Repair HVAC
- Thermostat installation
- Thermostat repair
- Ventilated ceiling installation
- Ventilated ceiling repairs
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Pool plumbing repair
- Sewer cleaning
- Sewer repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Broken Pipe Replacement
- Commercial Plumbing Services
- Complimentary Camera Inspection
- Drain & Sewer
- Drain Cleaning Services
- Emergency Water Heater Repair
- Hvac Services
- Hydro Jetting
- Installation & Replacement Services
- Leak Test
- Lifetime Drain Treatments With Liquid Hero
- Multiple Site Coverage
- Pipe Repair
- Plumbing Problems
- Plumbing Repairs
- Preventive Maintenance
- Repair & Maintenance
- Residential Services
- Sewer Line Inspection & Replacement
- Sewer Repair
- Slab Leak Repair Services
- Toilet Replacement
- Water Heater Flush
- Water Heater Installation
- Water Leak Detection
- Water Line Replacement
Rooter Hero Plumbing & Air of San Gabriel Valley Details
Service options
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Rooter Hero Plumbing & Air of San Gabriel Valley Photos










Rooter Hero Plumbing & Air of San Gabriel Valley Location
Rooter Hero Plumbing & Air of San Gabriel Valley
1370 Valley Vista Dr Suite 200A, Diamond Bar, CA 91765, USA
Rooter Hero Plumbing & Air of San Gabriel Valley Reviews
draintechnicianthe futureclogkitchen sinkdiagnoseassetjobpolitebacked up
★ 5★ 4★ 3★ 2★ 1I was extremely pleased with the service I received today from Leonardo! The moment he stepped out of his van, he walked up to me and introduced himself. His smile was genuine and his energy was upbeat. I knew immediately that I had the right person for the job. I felt both comfortable and fortunate that your company sent me both a true professional, and a caring person.He explained the process clearly to me and proceeded to do the work. It took awhile to clear the stoppage in my toilet. He had to use several pieces of equipment to finally get that wonderful flushing sound, but I was so grateful that he was able to complete the job today. You know how sometimes these jobs tend to push into longer projects, especially where old plumbing is concerned!I must say the reason that I chose you was because, when I looked online, there was a coupon for $59 to clear a basic stoppage. And I really thought that's what the total bill would be. Gotta say, I was a little bummed at having to pay $500+ to clear a toilet stoppage. That's definitely more than I wanted to pay and probably would not have contacted you, had I thought I would be paying that much. However, I was given the quote ahead of time, once Leonardo assessed the situation. So the final bill did not come as a surprise. Rather more of a disappointment. But having been in a similar field for many years myself, I'm aware that many jobs require more time and cost, once you get into them... ESPECIALLY when dealing with old (1930's) plumbing!Overall, I was very pleased with.both Leonardo's professionalism, as well as the manner in which he related to me. I appreciate that he kept me informed eery step along the way. I would not hesitate to recommend him to anyone with plumbing needs! I don't know if you can request particular employees, but if you can, I'd certainly suggest you ask for Leonardo. As Monk used to say, "You'll thank me later!"
April 02 · Charlie RomanelloBoth Jeff and Bryan were professionals and explained work to be done. Bryan communicated with me throughout the process. Work was completed within the time frame stated. Janet at the Pomona office was also helpful. I had a very positive experience and would call them again if I needed any further plumbing work done. They were polite, friendly and willing to go the extra mile. I had quick responses via texts or call backs. All around, I was pleased with my experience.
April 19 · Rosa GuerraHad an issue with a backed up toilet. Rooter Hero responded quickly and Miguel was out to my residence in under two hours (ahead of projected service window). Miguel was friendly, professional and very clear on his explanation of the problem and how he was going to address it. So thankful for their quick service & Miguel’s thoroughness with addressing my concerns.
April 22 · Alyssa ValladoDiego did an outstanding job with our plumbing issue. He was professional, punctual, and clearly knowledgeable. He quickly diagnosed the problem, explained everything in detail. Diego delivered above and beyond. I’ll definitely be calling him again for any future plumbing needs. Thanks, Diego!
April 30 · San JasoBryan from Rooter Hero was my ‘hero’ when I had a plumbing issue. I called and he was dispatched within the hour. I appreciate the professionalism and respect from the time I called Rooter Hero to the time that Bryan arrived and completed the job. I hope I don’t have any plumbing issues again, but if I do, I would definitely use Rooter Hero again. Thank you!
April 29 · Vivian
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