Mr Water Heater Guy Introduce
When plumbing systems fail in Central Ohio, residents and business owners need a local expert who is knowledgeable, responsive, and equipped to handle a wide range of issues. Mr Water Heater Guy, based in Howard, OH, positions itself as a comprehensive plumbing service with a specialized focus on all matters related to hot water systems. While their name highlights their expertise in water heater installation and repair—a critical service, especially during Ohio's colder months—their service offerings extend deep into general plumbing maintenance and repair services for the entire home or commercial building.
Their goal is to provide reliable, professional home services to the local community, covering everything from simple repairs to the installation of major appliances. A key aspect of their business, as evidenced by positive customer feedback, is their ability to provide "timely service" and "great customer service," with technicians being described as friendly. One customer, highly satisfied with the work done, recommended them not just for water heaters, but for "any plumbing service," suggesting a broader competence beyond their namesake specialization.
However, potential customers should be aware that customer experiences are not uniformly positive, which is important for any local service provider. One review specifically noted significant communication issues, including broken promises regarding arrival times, and a dispute over a charged inspection fee that was initially promised as free. The customer also claimed a failure to return a check as promised after a discussion about the poor service experience. These conflicting accounts—one praising the friendly, timely service and the other detailing multiple instances of miscommunication and dishonesty—underscore the importance of clear, written communication when engaging their services, particularly regarding pricing and scheduling. Local users should ensure all agreed-upon terms, especially those concerning estimates and fees, are documented to prevent misunderstandings.
Ultimately, Mr Water Heater Guy aims to be the go-to resource for maintaining crucial home functions, ensuring that local families and businesses in the Knox County area have access to essential plumbing repairs and installations, especially concerning hot water, which is often an emergency issue.
Location and Accessibility
Mr Water Heater Guy operates out of the community of Howard, Ohio, positioning them perfectly to serve Knox County and surrounding regions, including nearby Mount Vernon and other communities in Central Ohio. Their local base allows for focused, community-oriented service delivery.
The physical address for the business is:
12182 Anchor Dr suite c, Howard, OH 43028, USA
Customers can initiate contact for service appointments, inquiries, and emergency services using their primary phone number:
Phone: (740) 324-9912
Mobile Phone: +1 740-324-9912
Accessibility is noted in the availability of their plumbing technicians for scheduling home services. Given the nature of plumbing and hot water issues, which often constitute an emergency, local presence in the Howard area is a key advantage for customers who require prompt assistance to restore critical home functions.
Services Offered
Mr Water Heater Guy offers a wide array of repair and installation services, covering both specialized hot water systems and general household plumbing. This range of offerings allows them to handle most common residential and light commercial plumbing needs in the Ohio region they serve.
Their comprehensive list of services includes:
- Water Heater Installation: Installing new units, including conventional tank-style heaters and more modern Tankless Heater systems. This is a core competency and a key offering.
- Water Heater Repair: Addressing all types of Water Heater Issues, including repairs to keep existing units functioning and restoring Hot Water supply.
- Water Heater Maintenance: Routine Plumbing Maintenance to prolong the life and efficiency of both new and existing Water Heater Supplies.
- Water Tank Services: Installation and repair of Water Tank Installation and Water Tank Repair for various purposes.
- Drain Cleaning: Clearing clogged or slow-moving drains and conducting general Sewer Cleaning to maintain plumbing health.
- Faucet Services: Faucet Installation and Faucet Repair, covering leaks, drips, and full replacements.
- Toilet Services: Complete Toilet Installation and Toilet Repair, addressing leaks, running toilets, and replacements.
- Shower Services: Expertise in Shower Installation and Shower Repair for bathroom renovations or fixes.
- Garbage Disposal Services: Installation and repair of Garbage Disposal Installation and Garbage Disposal Repair units.
- Leak and Pipe Repair: Essential Plumbing Leak Repair and Plumbing Pipe Repair services to stop water damage and restore system integrity.
- Sump Pump Services: Sump Pump Installation and Sump Pump Repair, vital for protecting basements and foundations in Ohio weather.
- General Plumbing Repairs: Covering all minor and major Plumbing Repairs and Maintenance And Repair Services throughout the property.
- Button Repairs: Likely referring to repairs of push-button systems, such as garbage disposal switches or specialised fixtures.
This extensive list confirms that while the name highlights one area of focus, the company operates as a full-service plumber.
Features / Highlights
The key features of Mr Water Heater Guy are primarily centered around their core expertise and customer interaction, though as noted, consistency in service delivery has been a point of variance in customer feedback.
- Specialization in Hot Water Systems: Their primary focus on water heaters (installation, repair, and maintenance of New Water Heater, Tankless Heater, and traditional systems) provides a high level of specialized knowledge for what is often a household emergency.
- Broad Plumbing Competency: Despite the name, they offer a very wide array of general Home Services, including drain, pipe, faucet, toilet, and sump pump work, making them a single point of contact for numerous household plumbing needs.
- Positive Customer Service Feedback: At times, they deliver an excellent customer experience, noted for "great customer service" and having a "friendly" technician.
- Focus on Repair Services: The core of their offering is repair work, ensuring they are prepared to troubleshoot and fix existing problems rather than immediately recommending costly replacements for all issues.
- Service Versatility: The ability to handle both installation (e.g., Water Heater Installation, Faucet Installation) and repairs (e.g., Plumbing Leak Repair, Sump Pump Repair) allows them to service a property through its entire plumbing lifecycle.
Contact Information
To arrange service, request a plumbing repair, or inquire about water heater installation in the Howard, OH area, you can use the following details:
Address: 12182 Anchor Dr suite c, Howard, OH 43028, USA
Primary Phone: (740) 324-9912
Secondary Phone: +1 740-324-9912
What is Worth Choosing Mr Water Heater Guy
For residents in Knox County and the surrounding communities, choosing Mr Water Heater Guy is most compelling when facing critical hot water issues. Their specialized name is backed by a broad range of related Water Heater Installation and repair services, which provides confidence when dealing with one of the most important, and often problematic, appliances in an Ohio home. Furthermore, the extensive list of general plumbing services—including drain cleaning, toilet repair, and sump pump work—makes them a convenient, full-service local plumber capable of handling nearly any residential or commercial repair.
However, potential customers must exercise caution and diligence due to inconsistent customer experiences. While some clients receive timely, friendly, and excellent service, the recorded instance of multiple scheduling issues and alleged misrepresentation regarding fees and refunds is a serious consideration. What is worth choosing, in this case, is their comprehensive technical skill and local availability, provided the customer prioritizes clear and detailed documentation of all promises regarding arrival times, costs, and free inspections. By confirming the scope of work and payment terms in writing before service begins, local Ohio users can maximize the chance of receiving the positive, professional service experience that the company is capable of delivering, leveraging their deep expertise, especially in hot water systems, for a fully functional home.
Mr Water Heater Guy Pipe
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Button Repairs
- Home Services
- Hot Water
- Maintenance And Repair Services
- New Water Heater
- Plumbing Maintenance
- Plumbing Repairs
- Tankless Heater
- Water Heater Installation
- Water Heater Issues
- Water Heater Maintenance
- Water Heater Repair
- Water Heater Supplies
Mr Water Heater Guy Details
Offerings
- Repair services
Mr Water Heater Guy Photos










Mr Water Heater Guy Location
Mr Water Heater Guy Reviews
prices
★ 5★ 4★ 3★ 2★ 1They did an excellent job in our home! They provided timely service, great customer service and the technician was so friendly! I would recommend them for water heaters or any plumbing service!
March 13 · Rebecca HaycookThe guy lied multiple times, he promised arrival times throughout the day and did not show up, promised a free inspection and then charged me $50 for doing nothing. When we called him the next day about making it right, he lied again and said he would return the check. The next thing I noticed on my bank portal was a cashed check and no return. I would pass on contacting this guy unless you want to waste your time and money.
December 28 · Denise NeffHe was fantastic. I called in the morning with a leaky faucet I was told previously would need far more work to replace, but he came out and had it fixed the same day, not a problem since. I will definitely call again when another issue arises.
March 19 · Barbara CollinsCalled yesterday about a tankless water heater that wasn’t working and they came today. Fixed the problem in about 10 minutes. The owner Rocky was great to work with!
November 20 · Jeff GreenRocky and his team came out today and installed a natural gas heater in our basement and they were great to work with and did a fantastic job. We plan to use them again.
October 23 · Scott Gordon
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