DCP Direct Connection Plumbing Inc

- 20777 Joey Ct, Perris, CA 92570

For California residents in the Inland Empire, securing a reliable, full-service plumbing expert is essential for maintaining a safe and functional home. Direct Connection Plumbing Inc. (DCP) is a plumbing company based in Perris, CA, dedicated to serving the diverse needs of both residential and commercial clients across a wide geographical area. They strive to be a comprehensive partner for all phases of plumbing work, from routine maintenance to handling unexpected, large-scale repairs.

DCP Direct Connection Plumbing Inc. positions itself as a committed provider specializing in a variety of residential services. The company emphasizes core values of integrity and quality work, aiming to build lasting, long-term relationships with their customers. Their specialization covers fundamental plumbing systems, ensuring the necessary attention to detail is applied to critical infrastructure like water heaters, sewer mains, and pipe systems.

Like many service-based businesses, customer experiences with DCP can vary. On one hand, the firm has received high praise, particularly when dealing with complex and urgent issues. For example, one satisfied customer, referred through a home warranty company (First American home warranty), highlighted their rapid response, professionalism, and depth of knowledge in successfully repairing a difficult slab leak. This client was "very pleased with their work," noting that the team was fast, professional, and avoided creating unnecessary damage, such as putting "100 holes all over the place to find the problem." The rapid repair—completed within an hour of the technician’s arrival—was a clear demonstration of efficient, expert service, leading to a strong recommendation for future projects.

However, other experiences suggest challenges exist, particularly when services are tied to third-party home warranty claims. One critical review pointed out significant frustration with staff being "totally unprofessional" and an alleged reluctance to perform comprehensive diagnostics, such as using a camera for a persistent toilet clogging issue, due to cost concerns potentially related to the home warranty approval process. This conflict in service approach underscores the necessity for clear communication between the contractor, the client, and any home warranty provider to ensure the appropriate level of diagnostic work is approved and completed to resolve the issue fully.

Despite these differing viewpoints, DCP continues to operate with a focus on providing foundational and advanced plumbing solutions. They have demonstrated the capacity to handle high-stakes and complex residential failures—such as slab leaks and sewer main issues—which are critical services for property owners in the region. Their commitment, at its best, is to deliver the highest level of service, installation, and repair, ensuring client satisfaction remains a priority.

Direct Connection Plumbing Inc. is strategically headquartered in Perris, California, positioning them well to serve the growing communities of the Inland Empire and surrounding areas. This central location facilitates efficient dispatch and timely response times for service calls across their primary service zones. The company is structured to bring prompt, reliable, and high-quality plumbing services directly to residential and commercial properties.

Their main office is located at:

20777 Joey Ct, Perris, CA 92570, USA

The company focuses its efforts on California communities, particularly within the Inland Empire and specific zip code areas near their Perris and a secondary Riverside location (19069 Van Buren Blvd Ste 114, Riverside, CA 92508). This targeted service area allows their skilled team to maintain familiarity with the regional infrastructure and common local plumbing challenges. Areas of focus for their services include:

• Perris, CA (including zip codes 92570, 92571, 92572, 92599)
• Riverside, CA
• General Inland Empire area

While their current operational hours are listed as Monday through Friday from 8:00 AM to 5:00 PM, their stated commitment to being a reliable partner often includes addressing the seriousness of unexpected emergencies. Though definitive public data on a 24/7 emergency hotline for this specific California branch is not universally confirmed across all snippets, the nature of their work with slab leaks and sewer main repairs implies a capability to handle urgent, time-sensitive issues that cannot wait until the next business day.

Direct Connection Plumbing Inc. offers a wide array of plumbing services focused on the residential sector, but also equipped to handle commercial needs. Their expertise spans installation, repair, and replacement for the core components of any property’s plumbing system. Based on available public data and their specialization, key services include:

• General Plumbing Repair: Addressing everyday issues with faucets, fixtures, and pipes, including troubleshooting and fixing leaks, drips, and clogs.
• Water Heater Installation and Repair: Expertise in installing, repairing, and replacing both standard tank-style water heaters and high-efficiency tankless water heaters.
• Sewer and Drain Services: Installing, replacing, and repairing main sewer lines, providing sewer cleaning, and performing advanced diagnostics such as drain line breakage camera locates.
• Slab Leak Detection and Repair: Specializing in the highly technical process of detecting and repairing slab leaks with precision, minimizing damage to the home's structure and property.
• Home Remodel and Addition Plumbing: Providing comprehensive plumbing installations necessary for home additions or remodel projects.
• Gas Piping: Installation and repair of gas lines, which is crucial for water heaters, furnaces, and other gas-powered appliances.
• Whole Home Water Filtration: Offering installation and support for advanced water filtration and softening systems, essential for water quality in many California regions.
• Plumbing Renovation: Providing necessary services to update and modernize outdated plumbing systems.
• Appliance Installation (Specialized): Offering white-glove installation for high-end appliances that require specialized plumbing and electrical licensing.

The defining characteristics of DCP Direct Connection Plumbing Inc. that appeal to local California homeowners are rooted in their specific capabilities and business philosophy:

• Slab Leak Expertise: Highly capable in addressing the critical and often destructive issue of slab leaks, demonstrated by a customer report of a quick, precise repair that minimized property damage.
• Residential and Commercial Focus: Equipped to be a full-service partner for a broad range of residential plumbing needs, with the capacity to extend services to commercial properties as well.
• Home Warranty Partnership: Frequently works with home warranty companies, such as First American Home Warranty, providing a convenient option for customers utilizing these programs for covered repairs.
• Integrity and Quality: Committed to building strong customer relationships by operating with honesty, integrity, and prioritizing the quality of their workmanship above all else.
• Comprehensive Solutions: Beyond basic repairs, they offer complex services like sewer main work, gas piping, and advanced water heater installations, making them a one-stop resource.
• Locally Based in Inland Empire: Being based in Perris and serving the surrounding Riverside County and Inland Empire area ensures local familiarity with common regional plumbing and structural issues.
• Focus on Professionalism: Customers have noted that when the team is fully engaged and focused on the solution, the technicians are fast, knowledgeable, and very professional, leading to extremely satisfactory outcomes.

For California residents seeking service, whether for general plumbing maintenance, a major repair, or to coordinate a home warranty claim, Direct Connection Plumbing Inc. can be reached via the following contact channels:

Primary Office Address:

20777 Joey Ct, Perris, CA 92570, USA

Toll-Free Phone Number (Primary Contact):

(800) 960-5885

Alternative Mobile Contact:

+1 800-960-5885

Additional Contact Information:

A secondary location is also listed in Riverside, CA, at 19069 Van Buren Blvd Ste 114, which may serve as an additional hub for dispatching technicians across the Inland Empire.

Choosing DCP Direct Connection Plumbing Inc. is about selecting a company with demonstrated capability in handling challenging and critical plumbing problems common in California homes. The high points of their service, particularly the efficient, knowledgeable, and professional resolution of complex issues like slab leaks, are a significant reason to consider them. For a customer facing a plumbing emergency, the ability to mobilize a team that can diagnose and repair a difficult problem quickly—sometimes within an hour—is an enormous advantage that speaks to their technical expertise.

Furthermore, their experience and partnership with major home warranty companies make them a familiar and accessible option for policyholders seeking covered repairs, which simplifies the process for many homeowners. They offer a strong technical foundation, covering everything from simple fixture repair to complex sewer infrastructure work and modern appliance installations, including water quality systems.

Prospective customers should, however, be aware of the varied feedback and establish clear expectations, especially when working through a home warranty provider, to ensure the full scope of necessary diagnostic work, such as camera inspections for persistent clogs, is approved and performed. When their team is given the green light to provide full, unrestricted service, the outcome is often an exceptional level of customer satisfaction, with clients recommending them highly for being fast, knowledgeable, and reliable. Ultimately, Direct Connection Plumbing Inc. remains a key local resource in the Inland Empire for those seeking expert intervention for the most difficult plumbing challenges in their property.

DCP Direct Connection Plumbing Inc

20777 Joey Ct, Perris, CA 92570, USA