Metro Plumbing, Heating & Air Introduce
Introduction / Overview
For over three decades, homeowners and businesses across the Greater Chattanooga region have relied on Metro Plumbing, Heating & Air as their dependable, one-stop solution for essential home comfort and safety systems. As a truly local, family-owned and operated company, Metro has built a legacy on integrity, professional expertise, and a deep commitment to the Tennessee community. They specialize in three critical areas: comprehensive plumbing services, year-round heating and air conditioning (HVAC) expertise, and vital septic system maintenance. This multi-trade approach means that whether you are dealing with a burst pipe in the middle of the night, an AC unit struggling with the summer heat, or a malfunctioning furnace in the chilly winter, one call to Metro is all it takes to dispatch a highly-trained, licensed professional.
Operating with a clear mission to provide high-quality, honest service, the company ensures that every technician, from Sebastian to Izaac and others frequently mentioned in customer praise, treats clients with the utmost politeness and professionalism. This focus on the customer experience is what truly sets Metro apart, ensuring that complex repairs and routine maintenance feel less like a stressful ordeal and more like a helpful visit from a knowledgeable family member, as one satisfied customer noted. Metro is committed to resolving issues promptly and effectively, delivering both peace of mind and lasting solutions for the unique infrastructure challenges of East Tennessee homes.
Location and Accessibility
Metro Plumbing, Heating & Air is conveniently headquartered in a prime location that allows for quick and efficient dispatch across its wide service area, which extends throughout the Greater Chattanooga metropolitan area and into surrounding counties in Tennessee and Georgia. Their strategic presence ensures that emergency response times are fast, a necessity when dealing with urgent plumbing or HVAC failures.
The operational hub for the Greater Chattanooga region is:
4180 S Creek Rd, Chattanooga, TN 37406, USA
From this location, the team services not only the city of Chattanooga but also key local areas like Hixson, East Brainerd, Collegedale, Harrison, and Signal Mountain in Tennessee. They also extend their professional services to parts of North Georgia, including Catoosa, Dade, Walker, and Whitfield Counties. This broad service coverage, combined with their 24/7 operating hours for urgent needs, establishes Metro as a highly accessible and reliable partner for thousands of residents. They emphasize on-site services, meaning their full suite of tools, expertise, and repair capabilities is brought directly to your home, minimizing disruption and ensuring most issues are resolved in a single visit.
Services Offered
Metro Plumbing, Heating & Air is distinguished by its comprehensive offering across essential home systems, providing expertise that covers three key areas of residential and commercial maintenance:
- Expert Plumbing and Drainage Services: Covers everything from minor fixture repairs to major system overhauls. This includes same-day service for emergency plumbing situations, comprehensive drain cleaning and clearing, video camera pipe inspections, repiping services, leak detection, water heater (tank and tankless) repair, maintenance, and installation, and fixing common issues like clogged drains and faulty toilets.
- Full-Service Heating and Air Conditioning (HVAC): Ensuring optimal indoor comfort regardless of the season. Services encompass AC unit repair, maintenance, and replacement, furnace and heat pump repair, heating system installation, routine maintenance checks to prevent breakdowns, and full HVAC system installation for both residential and commercial properties.
- Essential Septic System Services: Addressing the often complex needs of non-municipal waste systems. Metro is licensed and equipped to handle septic system service, repair, and installation, which is a crucial capability for many homes outside the immediate city center.
Features / Highlights
With decades of experience serving the Greater Chattanooga area, Metro has integrated several key operational features that ensure a superior customer experience, making them a leading choice for local home services:
- 30+ Years of Local Experience: Having served the Tennessee and North Georgia region for over three decades, they possess deep, specific knowledge of local home systems, codes, and typical regional issues, such as those common in older houses.
- 24/7 Emergency and Same-Day Service: Plumbing and HVAC emergencies don't wait for business hours. Metro offers 24-hour service and strives for same-day plumbing repairs, providing prompt relief when you need it most.
- Professional and Educational Technicians: Technicians like Sebastian and Izaac are consistently highlighted for their professionalism, clear communication, and willingness to educate homeowners. They explain every 'move,' provide options, and even spend time teaching customers about their systems (e.g., air filter maintenance).
- Comprehensive System Tune-Ups: They offer value-added services like the "whole house plumbing system tune-up," which can proactively identify costly, hidden issues, such as aging water heaters or subtle toilet leaks, saving homeowners money in the long run.
- Family-Owned and Operated: Their status as a local, family business translates into a customer-first approach, prioritizing community relationships over transient business practices, contributing to their high number of positive reviews.
- Convenient Payment Options: For ease of transaction, especially following emergency repairs, they accept both traditional credit cards and modern NFC mobile payments.
Contact Information
Homeowners in the Chattanooga area needing reliable plumbing, HVAC, or septic system service can easily connect with the Metro team:
Address: 4180 S Creek Rd, Chattanooga, TN 37406, USA
Phone: (423) 855-0967
Mobile Phone: +1 423-855-0967
What is Worth Choosing
Choosing Metro Plumbing, Heating & Air is a decision to prioritize comprehensive home maintenance and a genuinely professional service experience. In Tennessee, where seasonal changes heavily stress both HVAC and plumbing infrastructure, relying on separate companies for these vital services can lead to scheduling conflicts and accountability gaps. Metro solves this by taking full ownership of your home's most essential systems.
The value offered goes beyond mere repairs; it extends to preventative and educational service. The rave review regarding the full house plumbing tune-up exemplifies their proactive approach. Finding a 19-year-old water heater and subtle toilet leaks is not just a service—it’s an investment in preventing catastrophic failure and reducing utility bills, especially for those living in older homes. The fact that the crew is consistently described as "super friendly and professional," making customers feel "comfortable" and respected, proves their commitment to service excellence. For a trusted, experienced, and genuinely caring partner to handle your plumbing, heating, air, and septic needs in the Greater Chattanooga area, Metro Plumbing, Heating & Air is the highly recommended local expert.
Metro Plumbing, Heating & Air Details
Service options
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
Metro Plumbing, Heating & Air Photos









Metro Plumbing, Heating & Air Location
Metro Plumbing, Heating & Air
4180 S Creek Rd, Chattanooga, TN 37406, USA
Metro Plumbing, Heating & Air Reviews
jobquestionsHVACtechnicianinspectionhomediagnoseddrainsepticinformation
★ 5★ 4★ 3★ 2★ 1Sebastian did excellent job :very professional, attentive to details, polite and courteous.Explained every “move”, gave me an options and explanations. I felt very comfortable with him. I felt that he is a family Member came to fix my problem. Spend the time to educating me On the air filter . Thank you very muchGreat job!!! Yelena
October 18 · gennady fridmanIzaac was super friendly and professional and thorough when doing the whole house plumbing system tune-up. This is a great service that Metro offers and I would highly recommend having the service done - especially if you are in an older house, like mine. I learned that one of my water heaters was 19 years old and two of my toilets had leaks. Overall great experience!
October 13 · Kristiana MalloRoman was very professional as well as kind and patient. He had a way of making a person feel very comfortable. It was the same feeling you get with an old trusted friend. I liked him a lot and appreciated the time he took to explain things so that I could understand. He was awesome.
October 14 · Andrea BostickI reached out to Metro on Monday morning regarding my upstairs AC unit, which had stopped functioning at some point on Sunday. While they were not able to schedule me for same day service (as their ads depict), they did visit my home first thing in the morning on Tuesday.Sebastian and his coworker arrived and were both courteous and knowledgeable. He quickly diagnosed the issue and recommended a few varying courses of action/price points. Ultimately, he replaced the motor in my upstairs unit as well as the capacitor outside which had not yet broken down but was on the verge. He was able to source the part nearby and went to pick it up quickly. Upon return, they replaced the broken motor & swapped out the capacitor as well as performing regular maintenance and cleaning on both AC units while he was here.I opted to sign up for the 2x annually member services as the cost to do so was covered in the price reduction (10%) on the services I needed, so it just made sense. While Metro may not be the cheapest service in town (franchises never are), the team was prompt, professional, and fixed the issue that I was having. Sebastian, in particular, was fantastic and I will definitely be requesting him by name the next time I need to reach out (hopefully, that's no time soon though) for issues/service.I am very pleased with the timeliness, the end results, and the team at Metro Chattanooga.
September 18 · Justin HawkinsVery content with Metro overall and their assessment of the HVAC job we had. Corey and Marshall were very personal, inquisitive about all the wants and needs we had for our job and prompt to get help out. John and Nathan did a great job with installation and answering all our questions. I highly recommend Metro for all your plumbing, drainage and HVAC needs!
October 07 · Gary Daubert
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