Expert Plumbing Service, Inc. Introduce
For homeowners and businesses throughout New Lenox, Illinois, and the wider Chicago Metropolitan area, finding a reliable, experienced, and professional plumbing service is paramount to maintaining a functional and safe property. Plumbing issues, from a slow leak to a complete sewer backup, can be stressful, costly, and disruptive to daily life. This is where a company like Expert Plumbing Service, Inc. steps in, offering a full spectrum of plumbing solutions backed by decades of experience and a commitment to customer satisfaction. Expert Plumbing Service, Inc. has established itself as a trusted name in the local community, known for diagnosing and resolving even the most challenging plumbing problems.
Operating as a full-service, family-owned and operated company, Expert Plumbing Service, Inc. prides itself on its deep roots and extensive history in the region. They have successfully completed over a hundred thousand plumbing jobs across the Chicago Metropolitan area, including New Lenox, Plainfield, Joliet, and Naperville. This level of experience, spanning over three decades, is a testament to their unwavering dedication to the plumbing trade. When you call on their team, you are not just getting a repair; you are benefiting from unparalleled local expertise and a wealth of practical knowledge that ensures the job is done right the first time.
The core philosophy of the company revolves around delivering superior craftsmanship and excellent customer service. Their approach is customer-centric, focusing on providing not just one solution, but multiple viable options tailored to fit specific plumbing needs and budget concerns. This ensures transparency and allows clients to make informed decisions about the best course of action for their home or business. Their commitment to quality is evident in their use of top-quality parts and materials, with labor and materials guaranteed for peace of mind.
Expert Plumbing Service, Inc. maintains a key presence in the heart of the community, serving New Lenox, IL, and the surrounding regions.
The official business location is:1333 S Schoolhouse Rd Unit 340A, New Lenox, IL 60451, USA
This central location in New Lenox allows the team to be highly responsive and accessible to residential and commercial clients across the Chicago Metropolitan area. Furthermore, the company offers onsite services, meaning their licensed plumbers come directly to your location with fully-stocked service trucks, often enabling them to complete most repairs or installations on the same day as your call. For urgent issues, their 24/7 emergency service ensures that professional help is always available, day or night, to address unexpected plumbing disasters like burst pipes or severe clogs that simply cannot wait. They accept credit cards for convenient and easy payment processing.
Expert Plumbing Service, Inc. is a comprehensive plumbing provider, offering a vast array of services for both residential and commercial clients. Whether it is routine maintenance or a complex installation, their team is equipped to handle the task. Their full range of expertise includes:
- Faucet installation and repair, covering all makes and models.
- Toilet installation and repair, for running or malfunctioning fixtures.
- Water heater installation and repair, including gas, propane, electric, and tankless units.
- Plumbing leak detection and repair, specializing in hard-to-find leaks like slab leaks.
- Repair of broken and frozen waterline, a crucial service during Illinois winters.
- Piping & Repiping services to upgrade outdated or damaged plumbing systems.
- Sewer Line Replacement and comprehensive sewer services, including clearing clogs and pipe repair.
- Sewer Camera and Gas Inspections to accurately diagnose underlying issues.
- Drain cleaning and clearing, from simple clogs to deep line blockages.
- Backflow Testing And Certification to ensure the potable water supply is protected from contamination.
- Gas Plumbing, including installation and repair of gas lines.
- Connections for gas appliances, such as Gas To Barbecue and Gas To Fireplace Connections.
- Installation and repair of sump and ejector pump, along with battery backup systems, essential for flood services and basement protection.
- Commercial Plumbing services, catering to businesses with specialized needs for fixtures like Urinals and Bidets.
- Fixture installation and repair, including showers, kitchen sinks, and more.
- Water Softener Installation and other water quality systems.
- Bathroom And Kitchen Renovations, assisting with remodeling projects that require plumbing system updates.
- Installation and maintenance of Pressure Regulators.
- Maintenance and service for Lines To Septic Tank.
The dedication of Expert Plumbing Service, Inc. to its customers is highlighted by a set of features and commitments that distinguish them in the Illinois plumbing industry. These highlights are a core part of their mission to provide dependable and professional service to every client.
- Family-Owned and Operated: A local company with a strong commitment to the community they serve for over 30 years.
- 24/7 Emergency Service: Expert plumbers are available around the clock, even on weekends and holidays, for immediate plumbing needs.
- Over 100,000 Jobs Handled: A massive volume of successfully completed projects demonstrates their deep expertise and reliability.
- Licensed, Bonded, and Insured: Provides customers with confidence and protection, ensuring professional and compliant work.
- Labor and Materials Guaranteed: They stand behind the quality of their work and the parts they install.
- Fully-Stocked Service Trucks: Plumbers arrive prepared to address most issues on the initial visit, avoiding delays.
- Tailored Options to Fit Your Budget: Customers are presented with multiple solutions to choose the one that best suits their financial needs.
- Onsite Services: All work is performed at the client's location for maximum convenience.
- Discounts available for seniors and veterans: A way to give back to those who have served the community and country.
To request a service, schedule an appointment, or inquire about any plumbing needs, you can contact the professional team at Expert Plumbing Service, Inc. using the following information:
Address: 1333 S Schoolhouse Rd Unit 340A, New Lenox, IL 60451, USA
Phone: (815) 485-3900
Choosing the right plumber is critical, and for residents and commercial property owners in the New Lenox area and across the Chicago Metropolitan region, Expert Plumbing Service, Inc. offers compelling reasons to be your first call. The true value of their service lies not just in the breadth of their offerings but in the quality of the interaction and the final result. As customer Jon's experience with plumber Jon highlights, the team is "very professional, fast and friendly," even when it's the last job of the day. This consistent professionalism, regardless of the time or complexity of the repair, is a hallmark of the company's commitment.
Another satisfied client, who received water heater maintenance from Keith W., praised the plumber for being "very professional and friendly," taking the time to explain "each step as he was going along." This educational approach empowers customers and builds trust, reinforcing the company's reputation for being "The Plumbers Your Friends Recommend." Their plumbers receive continuing education to ensure they are equipped with the most advanced techniques and technology in the plumbing trade, meaning you benefit from cutting-edge service. The combination of experience, a wide range of available services from simple fixture repairs to complex sewer replacements, and a genuine focus on customer care makes Expert Plumbing Service, Inc. an excellent choice for any plumbing need. They offer peace of mind, knowing that your home or business plumbing system is in expert, reliable, and trustworthy hands.
Their commitment to diagnostics, their ability to determine the cause of even the "most perplexing plumbing issues," and their practice of providing a range of options for every budget ensures that you get a solution that is both effective and affordable. For any plumbing issue, big or small, simple or emergency, Expert Plumbing Service, Inc. in New Lenox, IL is a reputable, local company dedicated to getting your life back to normal quickly and efficiently.
Expert Plumbing Service, Inc. Pipe
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- Backflow Testing And Certification
- Bathroom And Kitchen Renovations
- Broken And Frozen Waterline Repairs
- Commercial Plumbing, Urinals, Bidets
- Floor And Area Drains
- Gas Leaks, Slab Leaks And Re Routes
- Gas Plumbing
- Gas To Barbecue And Gas To Fireplace Connections
- Lines To Septic Tank Maintenance
- Piping & Repiping
- Pressure Regulators
- Sewer Camera And Gas Inspections
- Sewer Line Replacement
- Swamp Cooler Supply Lines
- Toilet, Faucet Installation And Repair
- Water And Sewer Pump Replacement
- Water Heater Installation And Repair
- Water Softener Installation
Expert Plumbing Service, Inc. Details
Service options
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
Expert Plumbing Service, Inc. Photos










Expert Plumbing Service, Inc. Location
Expert Plumbing Service, Inc.
1333 S Schoolhouse Rd Unit 340A, New Lenox, IL 60451, USA
Expert Plumbing Service, Inc. Reviews
pricewater heaterwork doneprojectefficienttechnicianthe futureleavestoilet repairreplace a toilet
★ 5★ 4★ 3★ 2★ 1Jon was the plumber assigned to me and my home 7/1/2025 for toilet repairs and value replacements. All I can say is he was very professional, fast and friendly; we were the last job on his docket for the day, but he performed as if it was the first. Job was done well and finished faster than I expected (
July 03 · David JonesI was very satisfied with the service provided by Keith W. of ExpertPlumbing. He was very professional and friendly. He provided maintenance on the water heater, explaining each step as he was going along. He was quick, efficient, and very knowledgeable about the process. I would not hesitate to use ExpertPlumbing for any plumbing need and would highly recommend them and Keith W.
April 08 · Craig BKeith was very knowledgeable, professional and thorough. We were very pleased with the work he did for us. He went the extra mile to make sure that the project was complete and was successful. I would not hesitate to call on him if I needed any additional assistance in the future.
March 29 · Patrick WalshThey had my review removed, so I’ve set an alarm to ensure it goes back up at least once a week for years to come. Better off leaving it vs. a perpetual task:BUYERS BEWARE…. $820 to replace toilet tank components and remove buildup on faucet cap.This company will not provide itemized receipts or breakout costs by service/product. EXPENSIVE, predatory level expensive.That price above was to replace a toilet tank reservoir component (guts) and take of a bathroom faucet cap/remove buildup on nozzle/put cap back on. The tech was at our house for 60-75 minutes tops (including diagnostic time). They did not give a quote over phone beyond a $95-135 service fee to just come out. My wife thought the service was fixing the whole tank for that price. Truth is, you can have an entire toilet removed and new one paid&installed for $760.It’s reasonable to state the charges here were predatory and incredibly overcharged. As a business professional, I understand companies have expenses and up charges. That everyone has to get paid from the service tech to the business owners and the admin staff. That also includes overhead costs of their operation… but in what world do you not explain your pricing with transparency??? This company “doesn’t itemize or break out service fees.” is what was told to my wife, then to myself via the phone. But I can…-tank components: $30 (round it to $100 for up charge and margin)-service appointment/diagnostics fee: $95That leaves $565 in there bill… FOR 70-90minutes of service???? They didn’t replace anything on the sink, and only the tank components (guts). Then threw the old ones in our trash can next to the toilet. So they can’t claim “waste removal.”I could understand $200 (or $100 a hour x 2). This isn’t a union plumber, but even a union plumber would have been $150 a hour. That’s still about half the gap missing here. WE WILL NEVER USE THIS COMPANY AGAIN.When I followed up on why it was so expensive and I thought they over billed my wife, I was told “we reviewed everything and are all set on our side, billed 5% off for ‘a senior discount you shouldn’t have gotten.’ but we are good. If you still are not happy, I’ll throw in a service guarantee and wave $150.” I’d be good too if I just profited $300-400 extra then what my competitors are charging. Being informed that service should have been between $350-500 tops. ****CONSUMER BEWARE!!!!*****
May 20 · joseph kroehlerLukasz was professional and efficient and clearly explained the work required to complete our toilet repair. I had contacted a few different companies about the repair before scheduling with Expert. You set yourself apart with excellent customer service on the phone (thanks, Christine!). When I called your office, I was able to get through right away. Christine was very efficient and friendly in understanding the issue and getting the appointment set up. The work was completed the next day. I had an excellent experience from start to finish - thank you (keep doing what you are doing)!
February 11 · Gail Ryan
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