Brummett's Plumbing Introduce
For homeowners and business owners across Muncie and the surrounding East Central Indiana region, finding a reliable contractor who can handle both intricate plumbing issues and large-scale excavation work is essential. Brummett's Plumbing, located right in Muncie, IN, has established itself as a multi-faceted service provider. They combine the expertise of a full-service plumber with the necessary heavy equipment and skills of an excavating contractor. This dual capability allows them to provide comprehensive solutions for problems that involve underground pipes, sewer lines, septic systems, and foundational plumbing.
When a plumbing issue goes deeper than a simple leaky faucet—requiring trenching for a new water line, repair of a buried sewer line, or installation of a new septic system—a single company that can manage all aspects of the job is invaluable. Brummett's Plumbing aims to be that convenient, all-in-one resource, offering specialized services for residential, commercial, and industrial clients throughout their service area. From a quick small repair to extensive new construction plumbing and sewer and drain excavation, they strive to address the diverse needs of the local Indiana community.
It is important to note that when choosing a service provider, potential customers in Indiana should always seek out a company with a proven track record. Brummett's Plumbing has been involved in a wide variety of projects, as reflected in various public reviews and business listings. While some customers have reported positive experiences with quick emergency service and satisfactory repair work, others have expressed concerns regarding project timelines, cleanup, and pricing transparency. As with any significant home service, Indiana residents are encouraged to request a clear, detailed quote for any substantial project before work begins, as Brummett's Plumbing does not offer free project estimates. This due diligence can help ensure a smooth process and align expectations for the scope and cost of the job.
Brummett's Plumbing is categorized as both a Plumber and an Excavating contractor, highlighting their broad capability to handle jobs that span from inside your home's walls to deep underground. Their expertise extends beyond standard drain cleaning and into complex areas like gas line issues, backflow testing, and the maintenance of water and sewer line protection systems. This integrated approach is often a significant benefit for customers facing major underground infrastructure issues.
Their services are particularly geared towards addressing common and major issues unique to Indiana homes and businesses, such as water heater failures, general plumbing emergencies, and the specialized maintenance needed for properties relying on septic systems rather than municipal sewer connections.
Location and Accessibility
Brummett's Plumbing maintains a physical presence in the city of Muncie, Indiana, making them easily accessible for local residents and those in the surrounding communities. This central location in East Central Indiana is key for providing timely service, especially for emergency calls.
The primary office location is:
712 N Eastwood Ave, Muncie, IN 47303, USA
This Muncie address suggests a commitment to serving the Delaware County area and potentially extending their services to nearby regions. The ability to quickly dispatch a team with the necessary plumbing and excavation equipment from a local hub is a crucial factor for minimizing damage during plumbing emergencies. Customers looking to visit or send correspondence can use this address, though it is always best to call ahead to schedule an appointment for service.
Services Offered
Brummett's Plumbing offers a vast array of services under the categories of plumbing and excavating, designed to address nearly any residential, commercial, or industrial plumbing requirement. This comprehensive list of offerings is part of what makes them a full-service option for Indiana property owners.
- Water Heater Services: Water heater installation, repair, and service for hot water heaters.
- Sewer and Drain Services: Sewer and drain cleaning, sewer lines service, sewer and drain excavation, and clearing of sewer main clogs.
- Septic System Services: Complete septic system installation, repair of septic and leach bed systems, and septic pumps service.
- Gas Line Services: Gas line installation, gas line repair, and gas leak detection for a variety of gas line issues.
- General Plumbing Repair: Plumbing leak detection, leak repair, general plumbing repair for small repairs, and services to fix or replace various fixtures and pipes, including faucets and toilets.
- Installation and Remodeling: Toilet installation, residential remodels, new construction plumbing, and water line installation.
- Excavation and Underground Work: Services as an excavating contractor, including backhoe services, trenching service, dump truck services, general excavating, and major grading or resloping work.
- Water Systems: Work on water lines, pumps, and specialized services like backflow testing and installation of water and sewer line protection.
- Heating and Winterization: Boiler installation and repair, heater and boiler installation, pipe thawing, and pipe winterization services to protect systems from Indiana's cold weather.
- Emergency Services: Available 24-hour emergency service to address unexpected issues like water damage, burst pipes, or major clogs.
- Commercial and Industrial: Plumbing services tailored for commercial and industrial facilities.
Features / Highlights
The firm's key operational and service features highlight their positioning as a multifaceted contractor in the Muncie, IN area. These features are often what Indiana residents look for when choosing a contractor to handle complex jobs.
- Dual Expertise: Operates as both a full-service Plumber and an Excavating Contractor, offering seamless service for underground plumbing and sewer projects.
- Comprehensive Service Range: Provides a wide variety of services spanning basic fixture repair to complex septic system and new construction work.
- Emergency Availability: Offers 24-hour emergency plumbing service, a critical feature for issues like gas leaks or burst water lines that require immediate attention.
- Accepts Credit Card Payments: Accepted Payment Methods include Credit Cards, providing flexibility for customers.
- Underground Infrastructure Focus: Specializes in major external plumbing components, including backhoe work, septic and leach bed systems, sewer lines, and drain lines.
- BBB Accreditation: While specific service details may vary by review, the business is listed with the Better Business Bureau, which indicates an attempt to meet certain standards for business practices.
- Residential, Commercial, and Industrial Scope: Equipped to handle jobs for homeowners, businesses, and industrial facilities in the Muncie area.
Contact Information
To connect with Brummett's Plumbing for scheduling a service or for emergency assistance in Muncie, Indiana, you may use the following contact details:
Address: 712 N Eastwood Ave, Muncie, IN 47303, USA
Phone: (765) 286-5423
For urgent needs, it is advisable to use the provided phone number to speak directly with a representative about their 24-hour emergency service availability.
What is worth choosing
Choosing the right plumbing and excavating company in Indiana means looking for a balance of comprehensive service, emergency responsiveness, and professional capacity. Brummett's Plumbing is a notable choice in the Muncie area due to its ability to manage projects that involve both skilled plumbing and necessary excavation. This combination is especially beneficial for large-scale repairs or installations of sewer mains, septic fields, and underground utility lines. Dealing with one contractor for a job that requires digging saves customers the hassle and coordination difficulties of hiring separate plumbers and excavators. The provision of 24-hour emergency service is another compelling reason for local residents to consider them, as major plumbing failures rarely happen during convenient business hours.
For residents facing a critical situation such as a water heater replacement, the firm has demonstrated the ability to respond quickly, as highlighted in some customer reviews. One customer noted that they were "quick to help me replace my water heater and install my water lines" after a previous plumber had canceled, indicating a potential for rapid scheduling and task completion. This quick turnaround on essential services can be a life-saver for Indiana homeowners, especially during the cold winter months when a functional water heater is paramount.
However, potential clients should approach this decision with a balanced view. The public record contains diverse feedback, from satisfactory results on specific repairs to complaints concerning communication, site cleanup, and cost relative to other local bids. A clear takeaway for any Indiana customer is the importance of direct and thorough communication. Requesting a detailed, itemized quote upfront is highly recommended for any extensive work, since the company does not offer free initial project estimates and some clients have noted post-service disagreements about pricing. By clarifying all aspects of the job—from the expected timeline and scope of excavation to the final price—before work begins, customers can better ensure a satisfactory outcome with a local contractor equipped to handle virtually any plumbing and excavating challenge. Their extensive list of services, covering everything from backflow testing and pipe winterization to major excavation, undeniably positions Brummett's Plumbing as a comprehensive resource for plumbing and underground utility needs in the Muncie, Indiana area.
Brummett's Plumbing Services
Plumber
- Plumbing leak detection
- Plumbing pipe repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Backhoe Services
- Boiler Installation And Repair
- Commercial, And Industrial Plumbing
- Drain Lines
- Emergency Plumbing Service
- Equipment Repair
- Fix Or Replace
- Gas Leak Detection
- Gas Line Installation
- Gas Line Issues
- Gas Line Repair
- General Plumbing Repair
- Heater & Boiler Installation
- Home Plumbing
- Hour Emergency Service
- Jetting Service
- Leak Repair
- New Construction Plumbing
- Pipe Thawing
- Pipe Winterization
- Repair And Replace
- Residential Remodels
- Septic Pumps
- Septic System Installation
- Sewer And Drain Cleaning
- Sewer And Drain Excavation
- Sewer Lines
- Small Repairs
- Sump Pumps
- Water Damage
- Water Heater Installation And Repair
- Water Heaters & Boilers
- Water Line
Brummett's Plumbing Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Brummett's Plumbing Photos
Brummett's Plumbing Location
Brummett's Plumbing
712 N Eastwood Ave, Muncie, IN 47303, USA
Brummett's Plumbing Reviews
job
★ 5★ 4★ 3★ 2★ 1After my last plumber canceled on me Brummett’s was quick to help me replace my water heater and install my water lines to my refrigerator and dishwasher! They were so easy to work with and very nice! Will definitely call them next time I need help.
April 06 · Zayne HunterPurchased a home in Muncie that they had done previous work on a few years prior.. I called to get any information on the work/parts they had used as there is now an issue with an outdoor faucett AND I was planning on a bathroom remodel. The girl who answered wouldn't even take my name or the address of the house. She literally said she didn't have time , and they don't keep records like that anyway. Very very very rude. Taking bids for my new bathroom currently.
May 27 · Debra HaisleyCalled on a Monday morning to ask for an estimate on some residential plumbing tasks at my home. The call was taken by a lady whose patience was at a stress point. She got into an argument with me regarding the replacement of hose bibs. She was not interested in listening...only talking over me telling me why they could not do any type of work like that. I then apologized to this person for bothering them with possible work and promised I would not bother them again. I highly suggest you do the same.
March 29 · Jim DewarWe needed someone in a pinch to get our well treated and a riser pipe installed to be able to sell our house. We called Brummets and he sent guys out there to try and locate the well which they finally did after 3 weeks of digging 5+ holes in our yard and destroying it. Also our realtor had to threaten them twice just to get them to come back and get the job done. The riser pipe wasn't even installed straight because they (eyeballed it). When all was said and done, even with a $2,500 "discount" he still charged us $1,800 OVER any other any other reputable local plumber's HIGHEST quote. Our fault I guess for not getting a quote to begin with from a family friend. When all was said and done he was demanding payment 2 days after the job was finished.
March 25 · Adrissa PayzantI've never written a bad review before. I usually give folks the benefit of the doubt. But I reckon that everyone has a limit -I called Brummett's on the 10th , at around 3:00 PM for what I thought was a pretty routine plumbing issue, not an emergency. The lady on the other end of the line let me know that they didn't have anything until Monday, the 14th. They should be there between 11 and 1. OK . Good.Totally good with that.The 14th comes and the plumber calls me at 10:24 to tell me that he is on his way. I call him back at 10:31 and tell him that I will be there at 11:30 . He says "perfect. See you there.". 11:30 comes and goes. I call at 11:51 to ask him to park in the road and not my driveway, it'll be easier that way. "OK, he tells me. I should be wrapping up soon with this other job and headed your way. "Still nothing at 1:21, so I call again and ask where he is . He says he is on another job, one that he went to instead of me, and that he has no idea when he will be done. I ask if there is another plumber that works for them. He says they are all busy.So I call the office . I was never angry. I was never rude. I work with enterprise sized business all day, so I know the struggle of customer service.The lady answers the phone and I say "Yes ma'am. I had an appointment today and.." . The lady cuts me off and immediately launches into a tirade about how they NEVER do appointments and how they couldn't POSSIBLY do business that way, ad that I CLEARLY don't understand how their business works. She then asked me my name and I told her. She says that the guys are out on a different job, and that they MIGHT be able to get to me between 2-4. I told her that her plumber told me that he would meet me at my house at 11:30 , after talking to me, and she said that they WOULD NEVER make that promise. I assured her he did. She said "that doesn't sound right to me" and told me that they would be out as soon as they could.I hung up the phone, called their corporate competition, they told me that they would be out in 15 minutes, they were here in 10 after sending me a text with the tech's name and picture on it, and quoted me in seconds.I immediately called Brummett's back and politely asked to have my appointment cancelled, and the lady cheerfully accepted my cancellation.OK, so you don't do appointments? I heard that part wrong MAYBE? But you did give me a time frame AND your guy told me he was on his way AND THEN NEVER SHOWED? Unprofessional at best.
October 14 · Anthony Miller
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