Benjamin Franklin Plumbing of Columbus

- 1784 Killdeer Dr #1A, Grove City, OH 43123

When a plumbing crisis strikes in an Ohio home, whether it’s a burst pipe in the dead of winter or a mysterious leak damaging drywall, quick, professional, and reliable help is non-negotiable. **Benjamin Franklin Plumbing of Columbus**, proudly serving the Central Ohio region from their base in Grove City, positions itself as "The Punctual Plumber" and a comprehensive solution for a wide array of residential plumbing and drainage needs. They are more than just a repair service; they function as a full-service plumber, a trusted "Hot water system supplier," and a reliable "Water pump supplier."

Their brand is built on a foundational promise of respect for the customer's time, offering a guarantee that if there's any delay, they'll pay—a distinctive feature that resonates strongly with busy Ohio homeowners. This commitment to timeliness, coupled with their expertise across major plumbing systems—including "Boilers," "Gas Lines," and full "Piping & Repiping" projects—makes them a key resource in the local home service sector. They understand that most plumbing issues cannot wait, which is why their technicians are trained and equipped to handle the majority of "Repair services" in a single visit, saving residents the inconvenience of multiple appointments. While the experience can sometimes be uneven—with some customers praising their long-term service and quality work while others raise concerns about initial diagnosis and pricing—their extensive offerings and time-sensitive approach appeal to those needing a broad range of services handled efficiently.

Benjamin Franklin Plumbing of Columbus is conveniently located to efficiently serve the large population centers and residential communities that make up Central Ohio. Their physical office is situated just outside the capital, allowing for rapid dispatch to both the city and the surrounding suburbs.

Their main operations address is:

• 1784 Killdeer Dr #1A, Grove City, OH 43123, USA

This location in Grove City, within the Columbus metropolitan area, allows them to extend their service reach across Franklin County and other neighboring areas, including Fairfield, Licking, and Pickaway Counties. The strategic placement ensures that whether a customer needs a routine water heater installation or urgent "Emergency Plumbing Services," a skilled technician can be on site quickly, which is critical for minimizing water damage and system downtime.

As a full-service residential plumber, Benjamin Franklin Plumbing of Columbus handles virtually every component of a home’s water, gas, and waste systems. Their expertise extends beyond simple clog removal to cover major system installations and crucial safety repairs:

• Emergency and Leak Services: Offering 24/7 "Emergency Plumbing Services" and specializing in precise "Leak Detection" to find and fix hidden water leaks quickly.
• Water Heater Systems: As a leading "Hot water system supplier," they provide full services for electric, gas, tank, and tankless water heaters, including installation, repair, and maintenance.
• System Installation and Overhaul: Performing full-scale "Piping & Repiping" of homes, as well as installing and repairing "Boilers" and various types of "Pumps," including sump pumps.
• Drainage and Water Flow: Providing essential "Drainage service," including drain cleaning, sewer line repair and replacement, and addressing clogs in "Showers" and "Toilets."
• Gas Line Work: Handling vital and safety-critical "Gas Lines" installation and repair, ensuring appliances like gas furnaces and water tanks are running safely.
• Appliance and Fixture Repair: Comprehensive repair and installation for bathroom and kitchen fixtures, including "Toilets," "Showers," sinks, tubs, and disposals.
• Water Quality: Offering water treatment services, including water softener installation, repair, and maintenance, ensuring Central Ohio homes have clean, safe water.

Benjamin Franklin Plumbing has built its reputation on specific operational and customer service highlights that set them apart in the Ohio market:

• The Punctuality Promise: Their signature feature, known as "The Punctual Plumber®," guarantees that if the technician is late for the scheduled appointment, they will pay the customer $5 for every minute of the delay, up to a maximum of $300.
• 24/7 Emergency Availability: They offer round-the-clock "Emergency Plumbing Services" with fully stocked trucks, aiming to complete up to 90% of repairs in a single visit, regardless of the time or day, without after-hours fees.
• Highly Trained Professionals: Technicians undergo continuous training, stringent background checks, and drug testing to ensure the highest standards of safety, courtesy, and skill are maintained on every job.
• StraightForward Pricing®: They utilize a pricing guide to ensure customers know the exact cost of their plumbing service before any work begins, eliminating hidden fees and surprises.
• Broad System Expertise: Unlike companies that only focus on drains, Benjamin Franklin Plumbing provides integrated solutions, acting as a "Water pump supplier," "Hot water system supplier," and a full-service "Plumber," covering gas, boiler, and water treatment systems.
• Customer Satisfaction Guarantee: The company backs its work with a written 100% customer satisfaction guarantee, demonstrating a commitment to stand behind their repairs and installations.
• Accepts Credit Cards: Accepting "Credit cards" for payment offers convenient options for homeowners, especially for unexpected or large-scale repairs.

For reliable and punctual plumbing service across Columbus and Central Ohio, residential customers can contact Benjamin Franklin Plumbing directly:

• Address: 1784 Killdeer Dr #1A, Grove City, OH 43123, USA
• Phone: (614) 392-8795
• Mobile Phone: +1 614-392-8795

For Ohio homeowners, choosing Benjamin Franklin Plumbing of Columbus is a decision based on efficiency, system breadth, and accountability. Their commitment to being "The Punctual Plumber®" addresses one of the most common frustrations in home services—wasted time waiting for a contractor. This policy alone provides a powerful incentive for those with busy schedules. More importantly, the company's full-spectrum service capability means they are a single-call solution for nearly all residential plumbing issues. Whether an Ohio family needs a new electric hot water tank installed, a complex "Gas Lines" repair, a complete "Repiping" job, or a specialist for "Leak Detection," their highly trained team is equipped to handle it.

The long-term loyalty of customers, such as one family who has used their services for "over 20 years" for a variety of issues from "Kitchen plumbing" to "natural gas issues," speaks volumes about their consistency and ability to deliver on complex projects. While all service businesses will have occasional diagnostic mishaps, as suggested by a different review, the company's clear pricing model and strong guarantee policies provide a layer of consumer protection that many local providers do not offer. For homeowners in Central Ohio seeking prompt, guaranteed service from a provider who can tackle everything from a simple clog to a new boiler installation, Benjamin Franklin Plumbing represents a highly structured and dependable option.

Benjamin Franklin Plumbing of Columbus

1784 Killdeer Dr #1A, Grove City, OH 43123, USA