The Waterworks Plumbing, Drain, Heating & Cooling Introduce
When you face an unexpected plumbing problem, a clogged drain, or a malfunctioning HVAC system, you need a dependable, local expert who understands the unique needs of Ohio homes and businesses. For residents in the Grove City area and throughout Central Ohio, a trusted name stands out: The Waterworks Plumbing, Drain, Heating & Cooling. More than just a plumber, this company is a comprehensive home service provider, combining expertise in plumbing, drainage, heating, and cooling to ensure your home systems run smoothly and efficiently year-round.
With a long-standing history of serving the Central Ohio community since 1986, The Waterworks has built a reputation for reliable, professional, and thorough service. Their team comprises licensed professionals equipped to handle everything from a minor faucet leak to a major sewer repair or a complete furnace installation. They are recognized in the region not only for their technical skill but also for their strong commitment to customer satisfaction, often going the extra mile, including providing transparent, upfront pricing. Whether it’s an urgent weekend repair or scheduled maintenance, The Waterworks is dedicated to delivering peace of mind to homeowners throughout the Buckeye State.
The scope of their work covers critical home infrastructure, making them a one-stop-shop for complex repairs and installations. Customers often praise their fast response times, particularly during emergency situations when a swift solution is essential to prevent significant property damage. This comprehensive approach means Ohio residents don't have to juggle multiple contractors for their essential home needs. They offer solutions for both residential and commercial properties, further solidifying their role as a leading service provider in the area.
Their service area is focused on Central Ohio, making them a true local choice. This deep regional focus allows them to be highly responsive and knowledgeable about local building codes and environmental conditions that affect plumbing and HVAC systems in the state.
The primary base of operations for The Waterworks Plumbing, Drain, Heating & Cooling is strategically located to serve the Grove City and wider Central Ohio metropolitan area. Their address ensures efficient deployment of their large fleet of service vehicles, allowing for rapid response to service calls across their coverage area, from routine appointments to urgent, 24/7 emergencies.
For customers needing to reference the main office or mailing information, the details are as follows. Being situated in Grove City, just southwest of Columbus, makes them easily accessible to a large portion of the Franklin County population and surrounding counties, facilitating fast service for local customers.
The Waterworks provides an exceptionally broad range of services, categorized under Plumber, Air conditioning repair service, Drainage service, Furnace repair service, and HVAC contractor. This extensive list ensures that nearly any home comfort or utility issue can be handled by their expert team.
- Plumbing and Drain Services:
- Plumbing leak detection, repair, and pipe repair.
- Faucet, shower, toilet, water heater, garbage disposal, and sump pump installation and repair.
- Sewer repair, sewer cleaning, drain cleaning, clog clearing, and hydro-jetting.
- Water tank installation and repair.
- Specialized services like backflow prevention, pipeline repair and patching, trench digging, and dealing with sewage backup.
- Video inspections of sewer and drain lines.
- Plumbing renovations and retrofits, including installing new pipelines (under- and above-ground) and renewing old pipelines with trenchless PipeLining processes.
- Heating and Cooling (HVAC) Services:
- Furnace repairs, including emergency fixes.
- New furnace installations.
- Seasonal maintenance, such as Fall Furnace Tuneups.
- Air conditioning repairs, including emergency fixes.
- New air conditioning installations.
- Seasonal maintenance, such as Spring Air Conditioning TuneUps.
- Boiler replacement.
- Major Plumbing & HVAC Repairs.
Their commitment is to being a full-service provider, ensuring that from a dripping faucet to a completely new HVAC system, all needs are addressed under one professional roof.
Choosing the right contractor means looking beyond just the services offered. The Waterworks provides several key features that enhance the overall customer experience and service quality in Central Ohio.
- 24/7 Emergency Service: The company is known for its ability to respond quickly to urgent calls, even on weekends and holidays, offering critical service when a plumbing or HVAC disaster strikes.
- Professional and Transparent Technicians: Customers consistently report receiving a text message with a picture and bio of the technician before they arrive, enhancing security and transparency. Technicians like Bobby and Mike are often praised in reviews for being professional, efficient, and open about the pricing and the work being done.
- Comprehensive Home Care: As a full-service provider of Plumber, Drain, Heating, and Cooling services, they eliminate the need for Ohio homeowners to call separate specialists for interconnected home systems.
- Convenient Payment and Scheduling: They accept modern payment methods, including credit cards and NFC mobile payments, and offer online estimates and appointment scheduling for convenience.
- Commitment to Clarity: They prioritize honesty and transparency, informing customers upfront about costs, including any emergency service fees, ensuring there are no surprises on the final bill.
- Parking Accessibility: Customers visiting the main location can utilize the free parking lot.
These details underscore a focus on both technical excellence and outstanding customer service, a crucial combination for reliable home maintenance in the demanding Ohio climate.
You can reach The Waterworks Plumbing, Drain, Heating & Cooling at the following contact points:
- Address: 1999 Longwood Ave, Grove City, OH 43123, USA
- Phone: (614) 300-6225
- Mobile Phone: +1 614-300-6225
Their contact lines are often supported by representatives ready to take calls, even outside of regular business hours, facilitating their 24/7 emergency response promise to the Grove City and Central Ohio communities.
For residents across Ohio, choosing The Waterworks Plumbing, Drain, Heating & Cooling means selecting a partner dedicated to the long-term health and comfort of your home. They stand out in the competitive Central Ohio market for several compelling reasons. The ability to handle complex and interrelated systems—plumbing, drains, heating, and cooling—all within one highly professional organization is a massive advantage. This not only simplifies maintenance but often leads to faster, more effective diagnoses and repairs when multiple systems are involved, such as drainage issues that might be affecting a basement HVAC unit.
The company's investment in transparency is another key differentiator. Knowing the price upfront and receiving a photo and background of the technician arriving at your door are small details that build enormous trust, especially when dealing with the stress of an unexpected home emergency. Past customer experiences highlight not only the technical expertise—from getting "all the roots out" during a sewer cleaning and showing the camera view, to quickly troubleshooting a broken AC on a Sunday—but also the willingness of technicians to work diligently and courteously. Their long history of serving Central Ohio since 1986 confirms their stability and deep understanding of local needs, making them a reliable and high-quality choice for all major home system services.
The Waterworks Plumbing, Drain, Heating & Cooling Services
Plumber
- Plumbing leak detection
- Faucet installation
- Shower installation
- Toilet installation
- Water heater installation
- Faucet repair
- Plumbing pipe repair
- Toilet repair
- Garbage disposal installation
- Plumbing leak repair
It’s important to fix leaks as soon as they are found. The simple faucet drip can waste gallons of water a day. Hidden leaks behind walls, above ceilings, below floors and underground may stay unnoticed right up until you spot water damage. Look for the signs.
- Garbage disposal repair
- Outdoor plumbing system repair
- Sewer repair
The Waterworks is central Ohio’s trusted provider of underground pipeline repairs. With 100+ highly-skilled technicians, and a wealth of specialized digging, pipe-cleaning, and pipe renewal technologies, we resolve problems quickly, efficiently and with a minimum of mess.
- Shower repair
- Water heater repair
- Sewer cleaning
- Sump pump installation
The heavy clay content in Ohio’s soil can lead to slow foundation drainage, standing water, and wet or flooding basements. The Waterworks has been providing expert sump pump installations since 1986.
- Sump pump repair
The heavy clay content in Ohio’s soil can lead to slow foundation drainage, standing water, and wet or flooding basements. The Waterworks has been providing expert sump pump repairs since 1986.
- Drain cleaning
Professional drain cleaning services to remove blockages and restore proper flow, preventing future plumbing issues.
- Water tank installation
- Water tank repair
- Drain repair and maintenance
Whether you live in the suburbs, the downtown or out in the country, The Waterworks is always there for central Ohioans. We even offer emergency plumbing services 24/7 to handle those unexpected clogs and back-ups.
- Backflow prevention
The State of Ohio not only requires the use of backflow prevention assembly devices, they mandate that only certified, licensed contractors — like The Waterworks — install, maintain, service and test them.
- Clogs and Slow Drains
Although a clogged drain may start as a nuisance, it can turn into a big problem if it isn’t addressed. Our professional drain team can clear even the toughest clogged sinks, bathtubs, showers, toilets and basement floor drains. Before they turn into a bigger problem.
- Clog Clearing
Efficient clearing of stubborn clogs in drains and pipes to ensure smooth water flow and prevent backups.
- Hydro-Jetting
Powerful hydro-jetting technology for thorough cleaning of sewer lines, removing debris and buildup effectively.
- Fix Leaks & Drips
Expert repair services to fix leaks and drips promptly, preventing water wastage and potential property damage.
- Toilets, Faucets, Sinks & Tubs
Comprehensive repair and installation services for toilets, faucets, sinks, and tubs, ensuring functionality and efficiency.
- Garbage Disposals
Installation and repair of garbage disposals, enhancing kitchen convenience while ensuring proper functionality.
- Hot Water Heaters
Installation, maintenance, and repair services for hot water heaters to ensure reliable hot water supply.
- Sump Pumps
Installation and servicing of sump pumps to prevent basement flooding and safeguard your home from water damage.
- Pipeline repair and patching
Skilled repair and patching of damaged pipelines to restore function and prevent leaks.
- Sewer, Water & Gas Lines
Expertise in repair and replacement of sewer, water, and gas lines, ensuring safety and efficiency.
- Video Inspections
Advanced video inspection technology for accurate assessment of plumbing issues.
- Drain-cabling (snakes)
Use of drain-cabling equipment to clear tough blockages and maintain smooth drainage.
- Plumbing Renovations & Retrofits
Tailored plumbing renovations and retrofits to modernize your plumbing system, enhancing efficiency and functionality.
- Add new backflow prevention devices
Installation of state-of-the-art backflow prevention devices to protect your water supply from contamination risks.
- Install new pipelines (under- and above-ground)
Expert installation of new pipelines, both underground and above-ground, using durable materials to ensure longevity and performance.
- Renew old pipelines (with trenchless PipeLining process)
Trenchless PipeLining process to renew aging pipelines, minimizing disruption and preserving existing landscape.
- Full Onsite Inspections
With homeowners and property managers joining us, we walk through your property to look at toilets, faucets, showerheads, shut-off valves, garbage disposals, sump pumps, drains and visible pipes. You’ll get proactive recommendations for trouble spots before they become big costly problems.
- Plumbing Issues
- Boiler Replacement
- Trench Digging
- Sewage Backup
- Major Plumbing & HVAC Repairs
HVAC Contractor
- Furnace Repairs
Our factory-trained and NATE-certified technicians will expertly diagnose, repair and service your furnace to restore maximum efficiency and comfort.
- Fall Furnace Tuneups
Annual furnace checkups empower you to help fix issues before they become big costly problems. The TuneUp process includes inspecting, cleaning, testing, and repairing or replacing components.
- New Furnace Installations
The process of choosing a new furnace for your home can be overwhelming and confusing. The Waterworks will make it easier by helping you select the right heating system for your comfort, efficiency and budget.
- Air Conditioning Repairs
Our factory-trained and NATE-certified technicians will expertly diagnose, repair and service your AC system to restore maximum efficiency and comfort.
- Air Conditioning TuneUps (Spring)
Annual AC checkups empower you to help fix issues before they become big costly problems. The TuneUp process includes inspecting, cleaning, testing, and repairing or replacing components.
- New Air Conditioning Installations
The process of choosing a new furnace for your home can be overwhelming and confusing. The Waterworks will make it easier by helping you select the right heating system for your comfort, efficiency and budget.
The Waterworks Plumbing, Drain, Heating & Cooling Details
Service options
- Online estimates
- Language assistance
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
The Waterworks Plumbing, Drain, Heating & Cooling Photos










The Waterworks Plumbing, Drain, Heating & Cooling Location
The Waterworks Plumbing, Drain, Heating & Cooling
1999 Longwood Ave, Grove City, OH 43123, USA
The Waterworks Plumbing, Drain, Heating & Cooling Reviews
technicianfurnaceHVACdiagnosisbasementmaintenancetanklessinspectionsump pumpfee
★ 5★ 4★ 3★ 2★ 1Water was not draining quickly enough and started coming up into the basement. I was referred to Waterworks by a local plumber. I was able to make an appointment online and had a tech on site within an hour.I received a text with a picture and bio of my tech just before he arrived.Mike was open about the price and did a great job of explaining what he was doing. He got all the roots out and showed me the camera view. Now I know that my sanitary line is clean and in good shape.I was very happy.
October 09 · fred welchI had a great experience with The Waterworks and Hetter Heating and Cooling. My AC went out late Friday and I called two other companies, but neither ever returned my call. When I called here on Sunday morning, they responded right away and had Bobby out the same day. I was informed upfront about the emergency service fee, which I understood, and I really appreciated their honesty and transparency. Bobby was professional, efficient, and had my AC running again quickly. I’m very grateful he was willing to come out on a Sunday when others wouldn’t even call me back. Highly recommend both the company and Bobby.
September 14 · B S.Our experience with Waterworks was very positive. Aaron was our service technician and he was honest and efficient. We had several issues for him to address and he took time to effectively assess each situation and then explain what he proposed to do correct and about how much the work would cost. The end cost ended up being nearly exactly what he predicted. He also corrected all of our issues in less than 2 hours as well as thoroughly cleaned up the spaces he was working in. He was courteous, respectful and did a great job. We happily recommend Aaron and/or Waterworks to anyone with drain or other plumbing issues.
June 10 · Jason BrowningDid work at my parents house. The work that was done was done correctly. That's the good. The bad is the prices are extremely high. Was going to have them install a new garbage disposal but that job was quoted at over $800. Got other estimates from other companies that were $500 or less for the same job. Bottom line -- decent company, seems to do good work, but prices are exorbitantly high. I'd recommend shopping around first.
September 25 · Mike SBrandon did an incredible job! He is a great asset to the company. He researched my issues well and really looked into all of the details. I highly recommend him!
October 10 · Roberta
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