Backup Plumbing Introduce
When a plumbing crisis hits—whether it’s a burst pipe, a failed sump pump during a Kentucky storm, or a child’s toy clogging the drain—homeowners and businesses in the La Grange and Oldham County area need a fast, reliable, and expert response. That's where Backup Plumbing steps in as a highly-recommended local solution. Serving the heart of Kentucky, this professional team is dedicated to providing comprehensive onsite plumbing services, from emergency repairs to major installations and remodels. They understand that a plumbing issue is often more than an inconvenience; it can be a threat to your property and peace of mind.
Backup Plumbing has built a strong reputation across the local Kentucky region for not just offering repair services, but for delivering them with exceptional efficiency and customer service. As evidenced by numerous customer testimonials, the team excels at prompt response, often scheduling same-day service for urgent issues like a sudden hot water heater failure or a critical sump pump replacement. Their commitment extends beyond the technical fix; the staff, including their scheduling and estimation personnel, are consistently praised for being helpful, professional, and patient when walking customers through complex processes and answering detailed questions.
Operating as a full-service plumber, Backup Plumbing handles everything from the simple, yet vital, tasks like retrieving a flushed toothbrush to complex jobs such as sewer line work, new water heater installations, and comprehensive kitchen and bath remodeling plumbing. Their service model is designed for the modern Kentucky resident, offering the convenience of accepting credit cards and NFC mobile payments, ensuring the payment process is as smooth as their repair work. For residents in La Grange, Buckner, Crestwood, Shelbyville, and the surrounding areas, Backup Plumbing offers the expertise and dedication needed to maintain a smoothly operating home or business plumbing system.
Backup Plumbing is conveniently situated in La Grange, placing them at an accessible point to serve customers throughout Oldham County and the surrounding Kentucky regions, including East Louisville, Buckner, Smithfield, Shelbyville, and Crestwood. Their local base allows them to maintain a prompt service schedule, which is critical for urgent repair needs.
The official address for this trusted local plumber is:
2121 Spencer Ct Unit 5, La Grange, KY 40031, USA
This central location in La Grange, KY 40031, enables their technicians to quickly reach various communities, providing timely "Onsite services" to minimize the disruption caused by plumbing failures. For a busy homeowner in Kentucky, knowing that professional help is located nearby and ready to respond is an invaluable benefit. Their commitment to serving the Oldham County area is reflected in their ability to respond promptly to calls, including after-hours requests, ensuring that service is often scheduled for the very next morning, and frequently completed on the same day. This dedication to local accessibility ensures that residents don't have to wait long to resolve pressing plumbing issues.
Backup Plumbing provides a robust array of plumbing solutions designed to cover the full life cycle of a residential or commercial water system, from new installations and remodels to urgent repair services. Their offerings ensure that all aspects of your property's plumbing are expertly managed by skilled professionals.
Their comprehensive range of professional plumbing services includes:
- Plumbing Installs and Repairs: General service for all household fixtures, piping, and components.
- Sewer and Gas Lines: Expert services for the installation, repair, and maintenance of critical sewer and natural gas lines, ensuring safety and compliance.
- Water Heater Installation: Professional installation and replacement of standard tank water heaters.
- Tankless Water Heaters: Specialization in the efficient and space-saving installation of tankless water heating systems.
- Sink and Toilet Repairs: Routine and complex repairs for all types of sinks and toilets, addressing leaks, clogs, and malfunctions.
- Drain Repairs and Clogged Drain Service: Comprehensive services for clearing all types of drain blockages, from simple clogs to complex repairs of drain lines.
- Leak Detection: Utilizing advanced techniques to accurately locate hidden leaks in piping systems, preventing extensive water damage and high utility costs.
- Kitchen and Bath Remodeling: Providing all necessary plumbing installation and rerouting services to support kitchen and bathroom renovation projects.
- Sump Pump Services: Installation, repair, and replacement of sump pumps, a crucial service for preventing basement flooding in Kentucky homes (often discovered and addressed during other service calls, highlighting their comprehensive approach).
The superior service provided by Backup Plumbing is defined by several key operational and customer-focused features that distinguish them within the local Kentucky plumbing market. Their dedication to a seamless and efficient customer experience is frequently noted by their clientele.
Key features and highlights of Backup Plumbing include:
- Emergency and Prompt Response: Demonstrated ability to respond quickly to after-hours calls and schedule same-day service appointments, a critical feature for urgent repairs like water heater or sump pump failures.
- Comprehensive Onsite Services: Providing a wide variety of "Onsite services" that address nearly every component of a home’s plumbing system, often resolving multiple issues in a single visit, such as installing a new water heater and replacing a failed sump pump concurrently.
- High Level of Professionalism and Knowledge: The entire team, from scheduling coordinators (Morgan, Laura, Andrew) to field technicians (Marcus, Clay, Josh), is consistently praised for being knowledgeable, efficient, and professional.
- Customer-Focused Transparency: Technicians like Josh are noted for being "very efficient and transparent with everything," ensuring customers understand the process and costs involved.
- Convenient Payment Options: Offering modern payment flexibility by accepting major "Credit cards" and "NFC mobile payments," simplifying the transaction process for homeowners.
- Full-Service Offerings: Their capabilities extend beyond simple repairs to include installations and major projects like "Water Heater Installation" and "Kitchen and Bath Remodeling."
- Patience and Communication: Customers appreciate the patience of the staff in answering questions and walking them through complex repair or installation processes, ensuring full customer satisfaction.
For residents and commercial clients in La Grange, Oldham County, and surrounding areas of Kentucky, reaching Backup Plumbing for professional service is straightforward. Whether you require emergency assistance or want to schedule a remodeling consultation, use the contact details provided below.
Address: 2121 Spencer Ct Unit 5, La Grange, KY 40031, USA
Phone: (502) 399-4159
Mobile Phone: +1 502-399-4159
Choosing Backup Plumbing is a decision to invest in reliability, speed, and genuine customer care—qualities that are highly valued by Kentucky residents. For local users, the paramount consideration in a plumbing emergency is the provider’s ability to deliver a quick resolution, and Backup Plumbing consistently meets this expectation with their impressive record of prompt and same-day services. The fact that their team was able to rapidly install a new hot water heater and, in the same visit, identify and replace a failed sump pump, as highlighted by a satisfied customer, speaks volumes about their efficiency and comprehensive approach. They do not just fix the initial problem; they ensure the entire system is sound.
Furthermore, the level of communication and transparency—from the initial scheduling to the final repair—fosters a high degree of trust. Customers appreciate the knowledgeable staff who take the time to answer questions patiently, making an often-stressful experience manageable. When your plumbing issue can't wait, their commitment to fast, on-site, and full-service repair makes them the go-to local expert in La Grange. The convenience of accepting modern payment methods like credit cards and NFC mobile payments is simply the final touch on an already streamlined and customer-friendly service model. For any plumbing need in Oldham County, from the unexpected to the planned renovation, Backup Plumbing offers a professional, timely, and trusted solution.
Backup Plumbing Bathroom
Plumber
- Plumbing Installs and Repairs
- Sewer and Gas Lines
- Water Heater Installation
- Sink and Toilet Repairs
- Drain Repairs
- Clogged Drain Service
- Tankless Water Heaters
- Leak Detection
- Kitchen and Bath Remodeling
Backup Plumbing Details
Service options
- Onsite services
- Online estimates
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
- Credit cards
Backup Plumbing Photos










Backup Plumbing Location
Backup Plumbing
2121 Spencer Ct Unit 5, La Grange, KY 40031, USA
Backup Plumbing Reviews
jobcallquestionsthe futuretechnicianwarrantyclayworksump pumpwater softener
★ 5★ 4★ 3★ 2★ 1We had a fantastic experience with Backup Plumbing! They responded promptly to our after-hours call, and we received a call first thing the next morning to get us scheduled for same-day service. We were blown away by how quickly they got us a new hot water heater installed that same day. While replacing the water heater, Marcus and Clay discovered our sump pump had failed and they were able to replace that too, all in one visit.Everyone we interacted with was helpful and professional. Morgan, Laura, and Andrew were great with scheduling, estimates, and walking us through the process. Clay and Marcus were phenomenal; knowledgeable, efficient, and patient with all our questions. We truly cannot say enough good things about this team. Highly recommend!
May 28 · Jennifer JacobsOur son decided to flush his toothbrush down the drain. Josh was able to get it taken care of quickly and they were very efficient and transparent with everything! Would highly recommend them for any of your plumbing needs!
October 06 · Kari WebberWorking with Clay S. was an excellent experience from start to finish. He was professional, responsive, and kept us informed every step of the way. You could tell he really knew his stuff and genuinely cared about making sure everything went smoothly.Andrew, the owner, is equally impressive. He clearly leads by example—he’s hands-on, attentive, and committed to delivering high-quality service. It’s rare to find a company where both the team and leadership are so aligned in their values and customer care.Highly recommend working with them. You’ll be in good hands.
June 17 · Trevor BunkerFirst time using Backup Plumbing and was very impressed. Communication was very good from the initial appointment made to the time of arrival. Clay evaluated my needs and explain what could be done. He obtain pricing for the project before he began working on it. Definitely NO pressure selling. Pricing ended up being very reasonable. I will definitely use them again in the future!
October 08 · Don BrownBackup Plumbing recently installed a new water heater. Andrew and team did another great job. They showed up on time, did a professional install and cleaned up after themselves. I've used Backup for renovations and other plumbing jobs and I'm always happy with their work. I highly recommend them for any plumbing job.
August 28 · Mark Dresselhaus
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