Benjamin Franklin Plumbing & Drains - Medina & Greater Cleveland

- 865 W Liberty St #210, Medina, OH 44256

When plumbing issues strike, Ohio homeowners and business owners need a service that is both reliable and fast. Benjamin Franklin Plumbing & Drains, proudly serving Medina and the Greater Cleveland area, has established a reputation for professionalism, efficiency, and—most importantly—punctuality. As part of a nationally recognized brand known as “The Punctual Plumber,” the local Medina office delivers comprehensive plumbing solutions while adhering to a strict code of ethics and an industry-leading commitment to timeliness.

This company goes beyond simple repairs, positioning itself as a full-service provider for virtually any water or pipe-related problem in both residential and commercial settings. Whether it’s a sudden basement drain backup on a weekend, a necessary Water Heater Replacement, or a complex Repiping project, their team of experienced technicians is equipped to handle the job. The local team in Medina is known for their friendly demeanor and dedication to resolving issues quickly, often in a single visit, ensuring the flow of daily life in Ohio is restored with minimal tension and disruption.

As a local plumbing fixture backed by the resources and standards of a trusted national service, Benjamin Franklin Plumbing & Drains offers the best of both worlds: community-focused service with professional guarantees. They are the go-to experts for proactive maintenance, immediate emergency response, and all forms of plumbing installation and repair.

Benjamin Franklin Plumbing & Drains is centrally situated in Medina, Ohio, which allows the team to efficiently serve homeowners and businesses across Medina and the surrounding Greater Cleveland region. This strategic location facilitates their ability to uphold their famous punctuality promise across a wide local service map. They understand that when a plumbing emergency hits, every minute counts, making their local presence a significant advantage for Ohio users.

The business operates with exceptional availability to meet the urgent needs of the community, offering comprehensive Emergency Plumbing Services. Customers can easily arrange for service and be assured of professional service delivery directly to their property.

For service requests, contact details are:

• Physical Address: 865 W Liberty St #210, Medina, OH 44256, USA
• Primary Contact Phone: (330) 331-9040
• Mobile Contact Phone: +1 330-331-9040

To streamline the payment process, the company accepts major Credit Cards, providing flexibility and convenience for immediate service needs.

The scope of services provided by Benjamin Franklin Plumbing & Drains is comprehensive, covering every aspect of a property’s plumbing and drainage system. Their team is equipped for both minor maintenance and major overhauls, utilizing modern technology and industry best practices. They are expert providers of both general Plumbing Installation And Repair and specialized services, including those for hot water systems and water pumps.

A full range of solutions available to Northeast Ohio residents includes:

• Drainage and Sewer Services: Complete care from routine Drain Clearing and Snaking to addressing Clogged Drains, Root Growth issues, and severe Sewer Blockages. They use advanced Camera Inspections for accurate diagnostics.
• Water Heater Expertise: Specialized in all aspects of heating water, including Water Heater Replacement And Installation, as well as essential Water Heater Maintenance. They are also certified Hot Water System Suppliers.
• Pipe and Line Work: Handling everything from new Drain Installation and Water Lines to complete Piping & Repiping of old or damaged systems, including addressing annoying Knocking Sounds in pipes.
• Fixture Installation and Repair: Servicing and installing all home fixtures, such as Faucets, Toilets (including Elongated Bowls), Bathtubs, Showers, Kitchen & Bathroom Sinks, and Garbage Disposals.
• Leak and Preventative Services: Employing precise Leak Detection technology to find hidden problems and offering Preventative Maintenance plans to keep systems running smoothly.
• Specialty Systems: Working with Boilers, Gas Lines, Pumps (including Water Pump Supplier services), Gravity Feed systems, and providing comprehensive Water Treatment solutions.
• Residential and Commercial Care: Offering a complete line of Residential And Commercial plumbing services, ensuring local businesses are just as well-serviced as homes.
• Outdoor Plumbing: Expertise extending to Outdoor Plumbing Services to manage exterior spigots and lines.

Benjamin Franklin Plumbing & Drains sets itself apart from the competition through its powerful guarantees and commitment to a superior customer experience. Their business model is entirely focused on customer satisfaction and respect for the client’s time and property.

Key features and service guarantees include:

• “The Punctual Plumber” Guarantee: If the plumber is late to a scheduled appointment, the company PAYS YOU $5.00 for every minute they are delayed, up to a specified maximum. This is an unprecedented commitment to respecting the customer's time.
• 24/7 Emergency Availability: Ready to assist with plumbing disasters at any hour, on any day. Critically, unlike many competitors, they generally do not charge extra fees for weekend or holiday service calls, making them a top choice for emergencies on a tight budget.
• StraightForward Pricing®: Customers receive a detailed, upfront price for the entire job before any work begins. This eliminates the uncertainty of hourly billing and ensures there are “no surprises” in the final cost.
• Fully Stocked Trucks: Technicians arrive in vehicles equipped with thousands of parts and materials, allowing them to complete up to 90% of all plumbing Repair Services in a single visit, saving the customer time and hassle.
• Strong Guarantees and Warranties: The company offers a 100% Satisfaction Guarantee, standing behind the quality of their work. They also provide industry-leading warranties, including a minimum of 6-year warranties on parts and labor for new Water Heaters, and a full 2-year warranty on general repairs.
• Highly Vetted and Trained Technicians: All plumbers, such as the praised Mike P., are subjected to drug testing and background checks, and they participate in continuous training to maintain the highest level of expertise.
• Exceptional Cleanliness: A unique guarantee promises that plumbers will clean up after themselves and wear shoe covers in the home, or the customer does not have to pay for the service—a testament to their respect for the home.

For any homeowner in Medina or Greater Cleveland, choosing a plumber is about more than just fixing a leak; it's about finding a reliable, trustworthy partner for the long-term health of their home's most essential systems. Benjamin Franklin Plumbing & Drains delivers on this with a value proposition that is hard to beat: expert, all-encompassing service paired with unmatched customer guarantees.

The reviews speak for themselves, describing technicians like Jeff and Mike P. as "super friendly," "extremely experienced," and bringing "family vibes" into the home. These customer experiences highlight that the company’s core values—punctuality, fair pricing, and professionalism—are consistently delivered. The technicians not only perform the work quickly and efficiently, whether it’s installing a new hot water tank or clearing a basement drain, but they also take the time to clean up and ease any customer anxiety, offering a comprehensive and stress-free service experience.

The financial peace of mind offered by the On-Time Guarantee and the StraightForward Pricing® removes common frustrations associated with home service contractors. For a plumber that promises to be on time, guarantees their work, and treats your home with respect, Benjamin Franklin Plumbing & Drains is a top-tier choice for all residential and commercial plumbing needs across Northeast Ohio.

Benjamin Franklin Plumbing & Drains - Medina & Greater Cleveland

865 W Liberty St #210, Medina, OH 44256, USA