HEP is on the way Introduce
For homeowners and residents throughout East Tennessee, finding a trustworthy, professional, and reliable company that can handle a wide range of home maintenance and emergency repair needs is essential. When it comes to the crucial services of a plumber, as well as heating, air conditioning, electrical work, and more, you want a local expert that understands the specific demands of the Tennessee climate and infrastructure. This is where HEP is on the way steps in—a company that has built its reputation on being a comprehensive, one-call solution for virtually everything under your roof.
Since opening its doors in 2002, HEP is on the way has been dedicated to serving the East Tennessee area. What began as a focused service company has grown significantly over the years, evolving into a multifaceted provider that can address an array of residential needs. They are a locally owned and operated business, which means that the customers they serve are also their neighbors. This local connection fosters a commitment to high-quality work, fair value, and professional conduct across all their service areas, ensuring residents feel confident that their home is in capable hands.
While HEP is on the way serves the broader East Tennessee area, including the greater Knoxville region, their operational and service addresses provide key points of contact for local residents. The company maintains locations throughout the area to ensure timely response and service for the community. The provided address for their operation is:
- Address: 910 Clinch Ave, Clinton, TN 37716, USA
This central presence in Clinton, TN, allows them to efficiently dispatch their licensed and skilled technicians to homes throughout Anderson County and surrounding areas. For those in Knoxville and other nearby communities, it’s worth noting that the company’s extensive service area, which has been growing since 2002, is designed to bring expert help right to your doorstep. Their goal is to offer rapid response and reliable service, particularly for critical issues like plumbing emergencies.
One of the most notable features of HEP is on the way is their comprehensive "one-call-does-it-all" approach to home services. While they are a highly proficient plumbing contractor, their expertise extends across multiple trades, offering a level of convenience and integrated service that is highly valued by homeowners. Their core offerings have expanded over the years to truly be a full-service home maintenance and repair company. Specific to their plumbing expertise, and beyond, their services include:
- Plumbing Repair and Replacement Services
- Water Heater Installation (including tanked and tankless models)
- Repair Services (across various trades)
- Drain Cleaning and Septic Services
- Gas Line Fitting and Repair
- Heating and Air Conditioning (HVAC) Services
- Electrical Installation and Repair
- Roofing, Gutter, and Siding Services
- Handyman and Remodeling Services
For customers dealing with a leaky pipe, a new appliance installation, or a complete system overhaul, this wide-ranging service list means less time spent coordinating different contractors and more time enjoying a fully functional, comfortable home.
HEP is on the way distinguishes itself in the highly competitive Tennessee service market by focusing on professional standards, comprehensive solutions, and customer experience. Their commitment is highlighted by several key features:
- Expert, Licensed Technicians: The company stresses that their specialists are highly trained, licensed, and equipped with the knowledge to recommend reliable, long-term solutions for every project, whether it’s a simple repair or a complex installation.
- Full-Service Home Solution: Their expansion into plumbing, electrical, HVAC, and roofing allows them to be a single, convenient point of contact for nearly all home maintenance and repair needs. This is especially beneficial for large, interconnected projects.
- Local Ownership: As a locally owned and operated business since 2002, they emphasize treating customers like neighbors, fostering a strong sense of community commitment and personalized service in the East Tennessee region.
- Commitment to Professionalism: Customer feedback frequently highlights the professional and friendly demeanor of the technicians. For example, customers have noted staff being "very professional and friendly," showing up on time, and completing work "quickly" and efficiently.
- Positive Customer Experiences: Feedback often praises the hard work and dedication of the installation and repair teams. Reviewers have specifically mentioned technicians being "outstanding in the way they handled it," and delivering "top-notch results," demonstrating an effort to exceed expectations.
Connecting with HEP is on the way is straightforward, ensuring that Tennessee residents can quickly get the service they need, whether it is a scheduled appointment or an urgent repair. Their primary contact details are:
- Address: 910 Clinch Ave, Clinton, TN 37716, USA
- Phone: (865) 525-2009
- Mobile Phone: +1 865-525-2009
Having a reliable local phone number on hand is vital for any plumbing issue, where time can be of the essence to prevent water damage. The availability of clear contact channels means help is never far away for those in the service area.
Choosing a service provider like HEP is on the way offers a distinctive advantage to homeowners in East Tennessee: peace of mind derived from a comprehensive approach. For plumbing specifically, you are getting more than just a repairperson; you are getting a contractor with the infrastructure and expertise to handle everything from minor leaks and running toilets to major undertakings like complete water heater installation and gas line work, as highlighted in customer reviews. The reported experiences of prompt arrivals and quick, high-quality work—like the gas line being fitted properly, or drain blockages being cleared in under an hour—speak to their operational efficiency.
The core value proposition is the convenience of a 'one-stop shop.' When your home needs plumbing, HVAC, or electrical work, having one reliable contact prevents the hassle of juggling multiple vendors. For Tennessee residents, this company represents a commitment to local service, professional tradesmanship, and an integrated solution for maintaining the safety, comfort, and efficiency of your home. They aim to deliver a high-value experience where the work is done right the first time, backed by knowledgeable professionals who take pride in serving their community.
HEP is on the way Services
Plumber
- Water heater installation
HEP is on the way Details
Offerings
- Repair services
HEP is on the way Photos



HEP is on the way Location
HEP is on the way Reviews
jobquestionsHVACpricerooftechniciandiagnosedthe helpac unitfiltration
★ 5★ 4★ 3★ 2★ 1Tristen and Nathan did a tremendous job installing our entire HVAC system. They worked hard all day, stayed professional, and delivered top-notch results. Highly recommend these guys for any HVAC needs!
October 08 · Jordan HeadrickJosh and Gary did a great job getting our gas line fitted properly. They were very professional and friendly. Showed up on time and completed the work quickly. Great experience.
August 27 · Tim BradyWe had a great experience with Will from HEP who visited to provide us an estimate on roof repair. He arrived on time. He was very professional and provided good information. I would highly recommend HEP based on our experience with Will
September 15 · Alva McCulleyJosh was excellent on all fronts. He was friendly, extremely knowledgeable, and gave us a great price on our repairs that was tailored to fit our budget. He was fantastic, highly recommend!
July 21 · Logan ThurmanI had an after work hours emergency and gave HEP a call. I felt so bad about calling after hours but Joshua Sims reassured me that it was perfectly okay. He was very professional, courteous and even gave me some helpful information! He managed to save the day for me and I highly recommend him!!!
July 18 · Kamil Kowalczuk
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