Roto-Rooter Introduce
As a homeowner or business owner in Ohio, especially around Medina, Ashland, Holmes, and Wayne counties, you understand that plumbing issues rarely adhere to a convenient schedule. From the hard water found throughout the region leading to mineral buildup in older pipes to the risk of basement flooding during heavy rain or snowmelt, having a reliable, local plumbing expert is crucial. That’s where Roto-Rooter, a name trusted across America, steps in to provide comprehensive, prompt, and professional plumbing services right here in your community.
Roto-Rooter is more than just a drain cleaning service; it's a full-service plumbing and water cleanup company dedicated to solving both common and complex issues for residential and commercial customers. This local franchise is deeply familiar with the specific challenges of plumbing systems in Northeast Ohio homes, many of which are older and more susceptible to corrosion, tree root infiltration into sewer lines, and low water pressure issues. They offer a comprehensive suite of solutions designed to keep your water flowing cleanly and efficiently.
One of the most persistent issues Ohio residents face is the constant threat of a backed-up sewer line or a flooded basement. Given the older infrastructure in many towns, tree roots often compromise sewer lines, and the heavy storms common to the area can easily overwhelm sump pumps and drainage systems. Roto-Rooter's extensive services directly address these local concerns, from routine drain cleaning to emergency water removal and restoration services available around the clock. Their goal is to offer fast, efficient, and honorable service, ensuring that when an emergency strikes, you have an expert ready to respond immediately.
A recent customer testimonial highlights the quality of their service, with one homeowner noting, “Great work, timely, and considerate. The service managers were polite and very helpful in our situation, meeting us with excellent solutions when we needed them the most. Joe Lynch was our service technician and he did amazing work. He removed an old water heater and sump pump, as well as installing new ones of each, and unclogged one of our drain pipes in under 6.5 hrs. He was very experienced, knowledgeable, helpful, and honest. I would highly recommend. We will be using them as our primary service provider from here-on.” This level of expertise and dedication to finding comprehensive solutions is what sets a premier service provider apart.
Location and Accessibility
The local Roto-Rooter team operates out of Medina, Ohio, establishing a centralized base for quick dispatch across a significant portion of Northeast Ohio. Their service area is extensive, encompassing not just Medina County but also the surrounding areas. Their physical location ensures that technicians are never too far from your home or business, which is a major benefit when dealing with urgent plumbing emergencies. The ability to promptly reach communities within Ashland, Holmes, Medina, and Wayne counties allows them to provide the quick response times necessary for emergency plumbing and drain services.
Services Offered
Roto-Rooter provides a vast array of plumbing and drain services for both residential and commercial clients. Their offerings cover everything from minor repairs to major installations and emergency water damage restoration, ensuring a single point of contact for nearly any water-related issue.
- Drain and Sewer Services: This is the core of their business, including general drain cleaning, sewer cleaning, sewer repair, and advanced diagnostics like camera inspections (video camera inspection) to accurately pinpoint the source of a blockage or damage. They can address any drain problem or drainage issue, including main sewer lines and leach bed cleaning.
- General Plumbing Repair and Installation: Comprehensive services for all fixtures and piping in your home. This includes plumbing pipe repair, plumbing leak detection and repair, shower repair, sink repair, and gas line repair and installation.
- Fixture Services: Installation and repair of essential fixtures such as toilet installation and repair, faucet installation and repair, garbage disposal installation and repair, and plumbing fixture maintenance.
- Water Heater and Water Tank Services: Expert care for your hot water system, offering water heater installation and repair, and water tank installation and repair.
- Sump Pump Services: Critical for many Ohio basements, they provide both sump pump installation and sump pump repair, including addressing issues with a broken sump pump to prevent basement flooding.
- Water Damage Restoration and Cleanup: This is a 24/7 emergency service, which includes basement flood cleanup, emergency flood service, water damage cleanup, mold remediation, water mitigation, and water removal and extraction. They are certified to handle flood damage restoration quickly and professionally.
- Water Quality Services: They address water quality with services like air cleaning, reverse osmosis system installation, and water well services, including wells and well pumps.
- Specialized and Maintenance Services: This includes backflow testing and repair by certified technicians—an essential service for complying with local Ohio water quality regulations, especially for homes with irrigation systems or boiler heat. They also handle site evaluations and address issues related to washing machines and their pipes.
- Septic Services: For properties not on city sewer lines, they offer septic tank maintenance and repairs.
Features / Highlights
Choosing a plumbing partner is an important decision. Roto-Rooter brings several key features to the table that benefit Ohio residents specifically, providing confidence and reliability when you need it most.
- 24/7 Emergency Service: Recognizing that plumbing emergencies don't wait for business hours, Roto-Rooter offers same-day and emergency service 365 days a year, with no hidden or extra charges for drain service on holidays, nights, or weekends. This is particularly valuable for situations like basement flooding or a burst pipe during a cold Ohio winter.
- Certified and Knowledgeable Technicians: Technicians are thoroughly trained and equipped with advanced technology like video camera inspection tools and hydro-jetting equipment, allowing for non-invasive and effective solutions. One customer commented that their technician, Zach, was "super friendly and professional and took the time to answer questions and educate on how to avoid issues in the future."
- Comprehensive Service Offering: They are one of the few providers that expertly handles all three major categories of service: plumbing, drains, and water cleanup. This integrated approach simplifies the process for customers, especially after a major incident like a broken pipe that leads to water damage.
- Local Regulatory Compliance: They offer essential services like certified backflow testing and repair, which is often a required annual inspection for irrigation and boiler systems in municipalities like the City of Medina, ensuring your home or business remains compliant with water safety standards.
- Strong Customer Satisfaction: Their focus on honesty, knowledge, and efficiency is reflected in positive customer feedback. Customers frequently recommend the service, noting that the price for the work performed, even during emergency hours, was considered fair and reasonable.
Contact Information
For scheduling service, discussing a repair, or seeking immediate assistance for an emergency, you can contact the Medina-based Roto-Rooter team directly.
Address: 505 N Broadway St, Medina, OH 44256, USA
Primary Phone: (330) 551-3777
Mobile Phone: +1 330-551-3777
What is Worth Choosing
For residents and businesses across Medina, Ashland, Holmes, and Wayne counties, Roto-Rooter represents a high-value choice in plumbing and drain service. The combination of comprehensive service, 24/7 availability, and local market expertise makes them a premier solution for both routine maintenance and urgent disasters. The specific challenges of plumbing in the Ohio climate—such as hard water, older homes, and the risk of severe weather damage—require a provider that understands the nuances of the local area.
Their ability to manage an entire process—from diagnosing a clogged drain using a video camera inspection, to repairing a main sewer line, and then completing a full basement flood cleanup and mold remediation—is a major advantage. This saves you the headache of coordinating multiple contractors. Moreover, their certified status for specialized services like backflow prevention ensures that critical water quality and safety requirements are handled by fully qualified professionals. The overall experience, marked by the professionalism and knowledge of their technicians, provides peace of mind that the job will be done right, quickly, and honestly. When your Ohio home faces a plumbing crisis, you need a partner you can trust, and Roto-Rooter delivers that trusted expertise.
Roto-Rooter Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Air Cleaning
- Backflow testing & repair (certified)
- Basement Flood Cleanup
- Basement Flooding Clean Up
- Broken Pipes
- Broken Sump Pump
- Camera inspections
- Dishwasher Installation
- Drain Backups
- Drain Cleaning
- Drain Problem
- Drainage Issue
- Emergency Flood Service
- Emergency Flood Services
- Emergency Plumber
- Flood Damage Restoration
- Garbage Disposals
- Gas Line repair & installation
- Home Water
- Leach Bed Cleaning
- Location Change
- Maintenance Or Replacement
- Mold Remediation
- Plumbing & Drains
- Plumbing Fixture
- Plumbing Problem
- Reverse Osmosis
- Septic Tanks
- Sink Repair
- Site Evaluation
- Sump Pump
- Video Camera Inspection
- Washing Machine
- Washing Machines
- Washing Machines Pipes
- Water Clean Up
- Water Damage Cleanup
- Water Damage Restoration
- Water Heater Repair & Replacement
- Water Mitigation
- Water Removal And Extraction
- Water Restoration Cleanup
- Wells & Well pumps
Roto-Rooter Details
Service options
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
Roto-Rooter Photos










Roto-Rooter Location
Roto-Rooter Reviews
technicianpricedrainjobsewerquestionshot waterbasementkitchen sinkthe future
★ 5★ 4★ 3★ 2★ 1Great work, timely, and considerate. The service managers were polite and very helpful in our situation, meeting us with excellent solutions when we needed them the most. Joe Lynch was our service technician and he did amazing work. He removed an old water heater and sump pump, as well as installing new ones of each, and unclogged one of our drain pipes in under 6.5 hrs. He was very experienced, knowledgeable, helpful, and honest. I would highly recommend. We will be using them as our primary service provider from here-on.
August 05 · Chris KairosOur first experience with Roto Rooter went perfectly; we had new toilets and shower heads installed. Our second experience Zach came out and fixed our clogged kitchen sink drain. He was super friendly and professional and took the time to answer questions and educate on how to avoid issues in the future. We thought the price was fair and reasonable, considering how quickly they came out (a day and a half after the call) and how much time was spent. Will definitely use them in the future & recommend to friends.
August 08 · sarah HettesheimerRoto Rooter is a great company which wants to help you with the issue you are having. We had an issue with the outside drains, and when the service technician, Joe Lynch arrived, he was awesome and so great at what he did. Joe was very informative by telling me what he would do and how it would help the drainage issue. He was so kind, awesome, and respectful. This company and technician know how to help you out so well. I thank you all for all you do and for caring about your customers issues and helping them to get it resolved!We had supervisor Corey come out to explain more of what is going on with our drains in our concrete area in front of the garage doors, and he was so helpful and informative, and advised that when we have our concrete redone, to let them know so they can also assist with the drainage portion. Thank you all for being so informative and helpful. We'll be calling you again for help with our driveway and drains because you are so helpful and awesome!
May 22 · Ann BJoe Lynch was my tech and was very helpful. He broke down the pros and cons to the options and didn't pressure me to make any choices. With his work the back up and clog caused by roots was removed. Corey the field supervisor came out and ran the camera and showed me the entire pipe and broke down any and all options without being pushy or judge mental and they both gave a straight forward no nonsense answer.
September 08 · Mark WittJohn was very professional and helpful. He provided all the necessary information to make an informed decision to fix the problem. He was able to resolve our issue without significant difficulty. We would call him again without hesitation.
September 02 · Michael Golz
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