Drain Master

- 6761 Cloister Ct, Toledo, OH 43617

For homeowners and businesses across the Toledo, Ohio area and surrounding communities, finding a reliable, professional, and trustworthy plumbing service is a top priority when an unexpected issue arises. From a slowly draining sink to a full-blown basement backup, plumbing emergencies require fast, knowledgeable attention. Drain Master, proudly serving the Northwest Ohio region, is a locally owned and family-operated company that has built a strong reputation for offering comprehensive plumbing and specialized drain cleaning services. Known for their rapid response times and commitment to fair, honest pricing, Drain Master is dedicated to resolving complex plumbing problems efficiently and affordably. They aim to be the go-to resource for local residents who value integrity and expertise in their service providers.

Drain Master is a State Licensed, State Certified, Bonded, and Fully Insured company in the State of Ohio, which provides customers with the necessary peace of mind that they are dealing with qualified and responsible professionals. They market themselves as the "KING OF DRAIN CLEANING," indicating a high level of specialization in one of the most common and disruptive plumbing issues homeowners face. The company's commitment goes beyond simply fixing a problem; it includes providing thorough explanations to clients and maintaining a high standard of professional conduct from the moment a service call is received. This customer-centric approach is often highlighted in the experiences shared by the local community.

The services offered by a specialized company like Drain Master cover a wide spectrum of residential and commercial plumbing needs. While they have a strong focus on clearing clogs and maintaining drains, their capabilities extend to key system installations and general plumbing repairs. Their expertise is rooted in tackling the underlying causes of drainage and sewer issues, not just the visible symptoms. This is crucial for long-term solutions, particularly in older Ohio homes where invasive tree roots or years of buildup can compromise sewer lines. By offering advanced diagnostic tools and proven repair techniques, they ensure that the entire plumbing system is restored to proper function.

Customer feedback consistently praises the technical knowledge and the high level of customer service provided by the Drain Master team, including owner Mr. William (Billy) Moores and Ms. Sonia Moores, the Office Manager. Users often mention that the technicians are professional, courteous, and willing to explain the problem and the proposed solution clearly. This transparent communication is a hallmark of their operation and helps to build trust with local clients who may be facing stressful and urgent plumbing situations. When you have water backing up in your home, you need prompt action and a clear plan, both of which Drain Master is repeatedly noted for delivering.

Drain Master is situated in the Toledo, Ohio area, providing easy access to serve the city and the wider surrounding communities, including those in Southeast Michigan. The company operates from a central location to efficiently dispatch technicians to service calls across their coverage area.

Their listed address is 6761 Cloister Ct, Toledo, OH 43617, USA. Additionally, the company is associated with a mailing address at PO Box 5882, Toledo, OH 43613-0882. This local presence underscores their commitment to the community they serve. Crucially for urgent situations, Drain Master is noted for its exceptional accessibility, offering service every day of the week, twenty-four hours a day. This 24/7 availability for plumbing and sewer cleaning is essential for residents who need immediate assistance outside of normal business hours, ensuring that major water and sewer issues do not cause prolonged damage to their properties.

Drain Master provides a comprehensive suite of plumbing, drain, and sewer services to address virtually any issue a homeowner or commercial property owner may encounter. Their service offerings are diverse, focusing on both preventative maintenance and urgent repairs.

• Plumbing Services: General repair, troubleshooting, and maintenance for all residential and commercial plumbing systems.
• Drain Cleaning: Specialized service to clear clogs from main sewer lines, kitchen sinks, bathroom drains (showers, tubs, toilets), and other problematic lines.
• Sewer Cleaning: In-depth cleaning and maintenance of main sewer lines to prevent backups and ensure proper flow.
• Water Heater Services: Installation, repair, and maintenance for various water heating systems.
• Sump Pump Installation: Expert installation of sump pumps and basins, including cutting through existing concrete floors as necessary to protect basements from flooding.
• Septic System Service: Maintenance and service for septic systems.
• Camera Plumbing Inspections: Utilizing advanced camera technology to inspect the interior of pipes, accurately diagnose the location and nature of blockages or damage (e.g., tree roots or pipe breaks), eliminating guesswork.
• Hydro Jetting: High-pressure water cleaning for thoroughly scouring pipe walls and removing heavy buildup like grease, sludge, and scale.
• Repair Services: Comprehensive repair solutions for broken pipes, leaks, and other system malfunctions.
• Handyman Services: General repair services beyond typical plumbing needs are also noted, offering customers a broader range of assistance.
• Emergency Plumbing Services: Available around the clock to address urgent plumbing and sewer backups quickly and reliably.

What truly sets Drain Master apart in the competitive Toledo market are the operational features and quality standards that enhance the customer experience. These highlights reflect a business model built on promptness, affordability, and quality workmanship.

• 24/7 Availability: Drain Master is open 24 hours a day, 7 days a week, making them an excellent choice for any after-hours or weekend plumbing emergency.
• Prompt Response Times: Customers consistently report that Drain Master arrives quickly to address urgent issues, often within hours of the initial call.
• Fair and Affordable Pricing: The company has a strong reputation for offering honest quotes and fair pricing, with customers noting that unnecessary upselling is avoided.
• State Licensed and Certified: The business is fully licensed, certified, bonded, and insured in the State of Ohio, providing a high degree of assurance regarding their professionalism and liability.
• Locally Owned and Family Operated: As a local, family business, they are invested in the community and offer personalized service.
• Accepts Credit Cards: For convenience, the company accepts credit card payments.
• High Customer Service Rating: Numerous reviews commend the friendly, courteous, and knowledgeable staff for explaining issues thoroughly.
• Military Discounts: The company proudly supports military personnel and their families by offering military discounts.
• Experienced and Professional Staff: Technicians are praised for their professionalism, expertise, and attention to detail, as noted by customers receiving quality, thorough work on installations and repairs, including excellent cleanup.
• Owner-Involved Management: Principal contact Mr. William (Billy) Moores, the Owner, is directly involved in operations, fostering accountability and quality control.

For residents in the Toledo area needing urgent or scheduled plumbing and drain cleaning services, reaching Drain Master is straightforward.

The primary contact information is as follows:

• Main Phone Number: (419) 708-5639
• Mobile Phone Number: +1 419-708-5639
• Main Address: 6761 Cloister Ct, Toledo, OH 43617, USA
• Mailing Address: PO Box 5882, Toledo, OH 43613-0882

When facing a plumbing disaster or even just a slow drain, choosing the right local professional can make a significant difference in both the outcome of the repair and your overall experience. Drain Master offers several compelling reasons for homeowners and businesses in Northwest Ohio to choose them as their preferred plumber. The company excels in providing a combination of technical specialization and superior customer care that is hard to match.

The "KING OF DRAIN CLEANING" title is backed by specialized equipment like hydro jetting and camera inspections, ensuring that the root cause of blockages, whether from household grease or invasive tree roots, is correctly identified and completely eliminated. This focused expertise in drain and sewer issues is critical since these problems often represent the most serious threats to property. Furthermore, the ability to handle larger projects like custom sump pump pit installations demonstrates a comprehensive skill set beyond simple snaking.

Beyond the technical aspects, the company’s dedication to transparency and customer education stands out. One satisfied customer noted, "Bill came out faster than anyone else.. informed me of everything and explained it well.. got the whole job done the next day at a very affordable price way lower then the rest." This testimony perfectly encapsulates the company's value proposition: speed, clear communication, and cost-effectiveness. Another reviewer praised the quality of an installation, noting that the technician "explained clearly what they were doing as the job progressed and offered helpful suggestions," emphasizing the attention to detail, including the final cleanup.

In short, Drain Master provides reliability through its 24/7 service, trustworthiness through its state licensing and family ownership, and value through its competitive, transparent pricing and high-quality, professional workmanship. For any plumbing or drain issue in the greater Toledo area, choosing Drain Master means opting for a proven local expert committed to restoring normalcy to your home or business with speed and integrity.

Drain Master

6761 Cloister Ct, Toledo, OH 43617, USA