Anderson Plumbing Heating

- 621 1st Ave, Rochelle, IL 61068

For residents and businesses in Rochelle, Illinois, and the greater surrounding area, maintaining a comfortable home or commercial property requires reliable, year-round service for both plumbing and climate control. Anderson Plumbing Heating, a long-standing local institution, has been the trusted resource for these essential needs for over four decades, establishing itself as a staple in the Rochelle community.

Established in the late 1960s and proudly owned by the Capes family since 1976, Anderson Plumbing Heating operates with a genuine "family business feel." This deep-rooted presence means they possess an intimate knowledge of local infrastructure, common maintenance issues specific to Illinois weather, and a commitment to neighborly service. They are a licensed and insured professional contractor, offering a cohesive, one-stop solution for crucial home systems.

Their expertise extends across all facets of mechanical services, effectively tackling everything from a clogged kitchen drain and a sudden water heater failure to major heating and cooling system installations. The company is committed to honesty, ensuring their service technicians do not work on commission, a policy designed to put customer needs and transparent advice ahead of sales pressure.

While the company is highly regarded for its professionalism and quality workmanship, as evidenced by positive feedback about swift water heater installations, it is important for customers to note the importance of clear communication regarding labor charges and scheduling. Direct communication with the management, like Lonnie Capes, is a key point highlighted by customers to ensure timely service response and clarity on billing, especially concerning time spent and the number of technicians dispatched.

Ultimately, Anderson Plumbing Heating provides a valuable, experienced service. They stand ready to address the complexities of both plumbing and HVAC systems, delivering a comprehensive repair and maintenance service that Illinois property owners depend on for daily comfort and safety.

Anderson Plumbing Heating is centrally located in Rochelle, IL, allowing them to dispatch their team efficiently for rapid service throughout the community and surrounding areas of Illinois. Their established base ensures that, even during emergency situations, help is within a short distance.

The main office and service hub are located at:

621 1st Ave, Rochelle, IL 61068, USA

This location is the center of their operations, from where they proudly serve Rochelle and neighboring areas, including Lindenwood and Creston, and perform specialized services like duct cleaning in places like Steward. The company emphasizes its commitment to local service, understanding that quick travel times are crucial when a plumbing or HVAC system breaks down. Their dedication to being a "Rochelle staple" means they prioritize accessibility and reliable response for local residents who have trusted them for decades.

Anderson Plumbing Heating offers a very comprehensive range of services that spans both plumbing and climate control, positioning them as a full-service mechanical contractor. Their core offerings include both residential and light commercial work:

• Plumbing Fixture Services: Repair, replacement, and installation of all major fixtures, including kitchen and bathroom sinks, faucets, tubs, showers, and toilets (installation and repair).
• Water Heater Services: Complete installation and repair services for water heaters, ensuring reliable hot water for homes and businesses.
• Drain and Sewer Management: Professional drain cleaning, sewer repair, and drain & sewer rodding. They also offer camera inspection services for accurate problem diagnosis.
• Water Treatment: Installation and service of water softeners, iron filters, and advanced water filtration systems, including Reverse Osmosis, to improve water quality.
• HVAC (Heating, Ventilation, and Air Conditioning): Comprehensive services for heating and cooling systems, including furnaces, air conditioners, heat pumps, boilers, and air filtration units.
• Air Quality Control: Services focused on improving indoor air quality, including the installation of air filtration units and humidifiers, as well as dryer vent cleaning.
• Emergency Pumps: Installation and repair of essential systems like sump pumps and sewage ejector pumps.
• Pipe and Gas Line Services: Repair and replacement of plumbing pipes, as well as gas line repair and replacement, all handled by licensed professionals.
• Backflow Testing: Providing RPZ (Reduced Pressure Zone) testing to ensure the safety of the public water supply from contaminants.

Anderson Plumbing Heating's status as a trusted provider in the Illinois area is built on several significant features and professional highlights:

• Over 40 Years of Local Service: Established in the late 1960s, the company has an extensive history of providing service to the Rochelle community, fostering deep local expertise.
• Integrated Mechanical Services: They are a true one-stop shop, offering expert solutions for plumbing, heating, and air conditioning, which simplifies maintenance and repairs for property owners.
• 24-Hour Emergency Service: Essential 24-Hour Emergency Service is available for critical plumbing and HVAC failures, providing peace of mind during unexpected breakdowns outside of regular office hours.
• Commission-Free Technicians: Service technicians are not paid on commission, aligning their advice with the best long-term interest of the customer rather than immediate sales goals.
• Long-Tenured, Knowledgeable Staff: The company is proud to employ several long-term employees, with many having over 10 to 15 years of experience, ensuring a highly skilled and trustworthy workforce.
• Accepts Credit Cards: For convenience during unexpected repair costs, the company accepts credit cards for payment.
• Focus on Water Quality: They offer specialized products and services like water softeners, iron filters, and Reverse Osmosis systems, which are key for addressing specific water quality challenges common in Illinois.

For immediate service, scheduling a maintenance visit, or general inquiries about your plumbing, heating, or air conditioning systems in Rochelle, IL, and the surrounding areas, please use the following contact details. They are available to assist during regular business hours and also offer emergency support.

Contact Information:

Address: 621 1st Ave, Rochelle, IL 61068, USA

Office Phone: (815) 562-8784

Mobile Phone/Emergency Contact: +1 815-562-8784

Office Hours: Monday - Friday 8:00 am - 5:00 pm

24-Hour Emergency Service is available outside of office hours. After-hours plumbing can be reached at (815) 762-3172 and heating/air at (815) 761-8784.

When local residents in Illinois search for a service contractor, choosing Anderson Plumbing Heating is an investment in stability and extensive experience. For over four decades, the company has been a cornerstone in the Rochelle community, providing an unmatched depth of local knowledge that is particularly beneficial when dealing with older homes or complex, older heating systems typical of the region.

The primary benefit of choosing Anderson is the convenience and expertise of a single contractor capable of handling both the plumbing and the HVAC system. During cold Illinois winters, this dual expertise is vital. A technician arriving to fix a boiler leak or a furnace issue has the training to address both the heating element and the associated water piping, leading to more efficient, holistic repairs.

Furthermore, the commitment to not paying technicians on commission removes a potential conflict of interest, ensuring that the diagnosis and recommended solutions are focused purely on the repair needed. This principle supports the family-run ethos of treating customers fairly and honestly, which has sustained the business for decades.

While the business has faced scrutiny regarding detailed billing practices, the management’s prompt response to customer issues—such as Lonnie Capes getting a team out within minutes after a customer complaint—demonstrates a commitment to rectifying service issues and valuing client relationships. For Illinois homeowners seeking a reliable, deeply experienced, and comprehensive plumbing and HVAC provider, Anderson Plumbing Heating offers a strong value proposition, particularly for those who value long-standing community ties and a wide range of services.

Anderson Plumbing Heating

621 1st Ave, Rochelle, IL 61068, USA