Topnotch Sewer & Drain

- PO Box 120641, New Brighton, MN 55112

For homeowners and businesses across New Brighton, MN, and the greater Twin Cities metropolitan area, dealing with a sewer or drain issue is rarely a pleasant experience. It often involves unexpected clogs, slow drainage, or, in the worst-case scenario, a messy backup. That is why having a reliable, professional, and prompt service company on speed dial is essential. This is where Topnotch Sewer & Drain Cleaning, Inc. steps in, offering specialized expertise and a commitment to customer satisfaction that has defined their operations for over two decades.

Topnotch Sewer & Drain, a family-owned and operated company, has been a pillar of the local service community since it first started business in August 2002. While many general plumbing companies offer drain cleaning as one of many services, Topnotch focuses its expertise specifically on sewer and drain issues. This specialization allows them to possess the right tools, knowledge, and dedication to effectively tackle even the most challenging blockages, root intrusions, and line problems that are common in Minnesota properties.

The company prides itself on finding the source of a drain, sewer, or plumbing problem and fixing it quickly and correctly. Their mission centers on building long-term relationships with customers through dedicated service, high-quality work, and industry knowledge. This dedication is reflected in the numerous positive customer testimonials highlighting the professionalism, efficiency, and honesty of their technicians.

One customer, who experienced a massive pipe jam and drain backup on a Saturday, praised a technician named Steve, stating they were "very forthcoming right out of the gate with what it was gonna cost there was no bait and switch. Highly recommended! Especially Steve!!" This commitment to transparent, upfront pricing, even during an emergency, provides immense peace of mind to Minnesotans facing stressful plumbing failures.

Another satisfied client, who hired the company for a clogged kitchen sink and main line clean out, noted, "They provided excellent service for a great price. Call was returned promptly, service guy was out quickly and my drains cleaned efficiently. Service guy was knowledgeable and they did a great job leaving the place tidy. Will definitely use them again." This feedback underscores their dedication to promptness, efficiency, and respecting the customer's property by ensuring a tidy worksite.

Although Topnotch Sewer & Drain maintains an operational presence that serves the entire Twin Cities and surrounding suburbs, their official mailing address and one of their listed locations are rooted firmly in the northern metro area of Minnesota. This strategic positioning allows them to dispatch technicians efficiently to customers across a wide region.

The primary mailing address is located in the friendly community of New Brighton, Minnesota. Their service reach extends well beyond New Brighton, however. The company specifically lists different regional phone numbers for the East Metro, West Metro, North Metro, and South Metro, indicating a comprehensive service area that covers the entire major metropolitan region and its surrounding communities. This wide reach ensures that whether you are experiencing a slow drain in Minneapolis, a sewer backup in St. Paul, or a frozen pipe in a northern suburb, Topnotch Sewer & Drain is prepared to respond.

Their operational service hours are Monday through Friday, 8:00 AM to 5:00 PM for standard services. Crucially, recognizing that drain and sewer emergencies do not adhere to a convenient schedule, the company offers 24/7 emergency services. This commitment to around-the-clock availability is a critical feature, particularly during Minnesota's harsh winters when frozen lines and unexpected backups are more common and require immediate, after-hours attention.

Topnotch Sewer & Drain is highly specialized, concentrating on the core services necessary to maintain, clean, and repair residential and commercial sewer and drainage systems. They possess the proper equipment and expertise to handle both simple residential clogs and complex commercial sewer issues. Their comprehensive offerings include:

• Drain Cleaning: This covers the removal of clogs and blockages in various types of drains, from sinks and toilets to main sewer lines.
• Sewer Cleaning Services: Targeting deeper, more extensive problems, often involving main sewer lines. They handle issues like root intrusion, ensuring a completely clean line.
• Frozen Line Thawing: A vital service in the cold Minnesota climate, addressing frozen drain and sewer lines to restore flow. They are equipped to handle these emergency situations.
• Pumping Services: This general category suggests assistance with moving or removing liquids from various parts of the system.
• Septic Service: Specialized service for properties utilizing septic systems, including maintenance and repair.
• Pipe Repair: Addressing damage, cracks, or breaks in sewer and drain piping.
• Sewer Line Camera Video Inspection: Using specialized cameras to thoroughly inspect sewer lines, allowing technicians to diagnose the exact problem (like roots or a broken pipe) and confirm the line is clear after service is completed, as noted in customer reviews.
• Residential Services: Catering to the specific drain and sewer needs of homeowners.
• Commercial Services: Handling the often larger and more complex drainage systems required by businesses.

Choosing a sewer and drain company involves more than just looking at a list of services; it’s about the quality of the company’s operation and their professionalism. Topnotch Sewer & Drain distinguishes itself with several notable features that appeal directly to Minnesota customers:

• Family-Owned and Operated: Being a local, family business for over 23 years, they offer a personal touch and strong community commitment often missed with larger national franchises.
• 24/7 Emergency Service: Recognizing that urgent drain and sewer problems can happen at any time, they provide emergency service to address critical, after-hours issues.
• Serving the Entire Twin Cities Metro Area: With dedicated phone lines for the East, West, North, and South Metro, they have the infrastructure to provide broad coverage across the region.
• Transparent and Upfront Pricing: Customers report being given clear cost estimates before work begins, eliminating the anxiety of hidden fees or 'bait and switch' tactics.
• Commitment to Cleanliness and Professionalism: Technicians are consistently described in reviews as wearing shoe covers, cleaning up the work area afterwards, and being respectful of the customer's property.
• Expert, Knowledgeable Technicians: Reviewers often praise the technicians, such as 'Steve,' 'Andy,' and 'Joe,' for their skill, ability to solve complex clogs, and willingness to explain the process and preventative measures to the customer.
• Specialization in Drain and Sewer: Their focus solely on drain and sewer cleaning, thawing, and repair translates to deep expertise in resolving these specific, often stubborn issues.

For those in the New Brighton area and the wider Twin Cities looking to schedule routine maintenance, receive a free phone estimate, or address an urgent drain or sewer issue, you can reach Topnotch Sewer & Drain using the following information:

Phone Number (North Metro): (763) 427-2599

Additional Contact Number: (612) 827-4148

Mailing Address: PO Box 120641, New Brighton, MN 55112, USA

The company also lists other contact numbers for specific metro areas: East Metro (651-699-3013), West Metro (612-827-4148), and South Metro (952-829-0654), ensuring you can connect with the right team member depending on your location within the Twin Cities.

In a region like Minnesota, where seasonal changes can wreak havoc on underground pipes—from tree root intrusion in the summer to frozen lines in the winter—having a specialized, reliable drain and sewer service is indispensable. Topnotch Sewer & Drain offers a compelling choice for local users. Their long history of over 23 years in the Twin Cities area demonstrates stability and deep experience with the specific plumbing challenges faced by Minnesota homes and businesses.

What truly sets them apart is the combination of specialized services—drain cleaning, septic service, pipe repair, and especially frozen line thawing—with a customer-first approach. Their dedication to transparency in pricing and exceptional professionalism from their crew members, as frequently attested by local customers, transforms a typically unpleasant service call into a positive experience. When you choose Topnotch Sewer & Drain, you are choosing a local business committed to not just clearing your lines, but ensuring a reliable, long-lasting solution with honesty and integrity.

Topnotch Sewer & Drain

PO Box 120641, New Brighton, MN 55112, USA