Roto-Rooter Plumbing & Water Cleanup Introduce
For homeowners and business operators across Southeast Michigan, dealing with plumbing issues can be a major disruption. Whether it is a slow-draining sink, a broken water heater, or the emergency of a burst pipe and subsequent flooding, having a dependable, professional local resource is essential for peace of mind. Roto-Rooter Plumbing & Water Cleanup in Sterling Heights, MI, serves as that reliable local partner, offering a comprehensive suite of services that goes well beyond simple drain clearing.
The Roto-Rooter name has been trusted in the industry since 1935, and the Sterling Heights location continues this tradition by providing both residential and commercial services across the broader metro area. This team understands the unique challenges of maintaining plumbing systems in Michigan homes and businesses, from frozen pipes in the winter to storm sewer issues and the subsequent water damage that can occur. They are far more than just a plumbing contractor; they are a full-service water and drainage solution provider, positioning themselves as an all-in-one resource for routine maintenance, complex repairs, and emergency situations.
Their service offering is vast, encompassing traditional plumbing and drain work, advanced sewer and pipe technology, and professional water damage restoration. They are prepared to handle nearly every type of water and sewer issue you may face. As residents in and around Macomb County, you can count on them for services ranging from a simple toilet repair to major excavation and sewer line work. Furthermore, their expertise extends into highly specialized areas like water jet cutting and thorough water damage restoration services, ensuring a complete recovery from any plumbing disaster. The breadth of their capabilities is designed to ensure that one professional team can address both the cause of a water problem (the plumbing issue) and the resulting damage (the cleanup and restoration).
This commitment to comprehensive care means local customers do not have to juggle multiple contractors. The same certified professionals who fix the broken pipe can also manage the water extraction, drying, and sanitization of the affected areas, streamlining the entire recovery process after a plumbing emergency.
Location and Accessibility
The Roto-Rooter Plumbing & Water Cleanup office is strategically located to serve the Sterling Heights metro area and surrounding communities in Southeast Michigan. The physical address is easy to find, situated at 42301 Mound Rd Ste D, Sterling Heights, MI 48314, USA. This location allows them to efficiently dispatch licensed and insured technicians to service areas that include not only Macomb County but also other nearby counties like Wayne, Genesee, Saint Clair, Lapeer, and Oakland. While the physical office location is important, the true accessibility of Roto-Rooter is defined by their service availability.
Michigan residents know that plumbing disasters do not adhere to a convenient nine-to-five schedule. A flooded basement or a sewer backup can happen in the middle of the night, on a weekend, or even on a holiday. To address this critical need, Roto-Rooter in Sterling Heights is open and available 24 hours a day, 7 days a week, and 365 days a year. Their specialty is emergency services, and they strive to provide prompt response times, helping to mitigate damage quickly when every minute counts. Importantly for budget-conscious homeowners, they typically do not charge extra fees for drain service calls made during nights, weekends, or holidays, making emergency service accessible when you need it most without the fear of a surprise premium charge.
Services Offered
The range of professional services offered by Roto-Rooter Plumbing & Water Cleanup is extensive, covering nearly every aspect of residential and commercial plumbing, drain maintenance, and post-disaster cleanup. These services are delivered by trained professionals who are equipped with state-of-the-art diagnostic and repair equipment.
- Faucet installation and repair
- Toilet installation and repair
- Shower installation and repair
- Water heater installation and repair (including gas, electric, and tankless units)
- Drain cleaning, including snaking and unclogging
- Advanced sewer cleaning, including high-velocity water jet cutting (HydroScrub® Jetting)
- Plumbing leak detection and repair for pipes and fixtures
- Plumbing pipe repair and relining services
- Sewer and drain repair and replacement, including trenchless options
- Sump pump installation and repair
- Garbage disposal installation and repair
- Outdoor plumbing system repair
- Water tank installation and repair
- Commercial plumbing services, including commercial grease trap installation
- 24/7 Emergency Plumber services (including weekend plumber availability)
- Water damage restoration, water extraction, and drying services (IICRC certified)
- Excavating contractor services for underground pipe and sewer repair
Features / Highlights
The Roto-Rooter name is synonymous with dependable service, and the Sterling Heights location emphasizes several key features that enhance the customer experience for Michigan residents.
- 24/7/365 Emergency Service: Their team is available around the clock, every day of the year, to handle urgent plumbing and water cleanup needs, which is particularly vital for Michigan's unpredictable weather and the risks of basement flooding and frozen pipes.
- Full-Service Solution: They uniquely offer both plumbing repair to fix the source of the leak or clog and professional, IICRC certified water damage restoration to clean up the aftermath, often under one roof with one point of contact.
- No Extra Charge for Off-Hours: Customers benefit from no hidden or extra charges for drain or plumbing services performed during nights, weekends, or holidays.
- Long-Standing Reputation: As part of a brand trusted and recommended since 1935, they bring decades of experience and industry leadership to every job.
- Payment Flexibility: The business accepts various credit cards, providing convenient payment options for unexpected emergency repairs.
- Commercial Expertise: In addition to residential services, they are fully equipped to handle complex commercial plumbing and drain challenges, including specialized services like grease trap management.
- Commitment to Inclusion: The business is noted as LGBTQ+ friendly, ensuring a welcoming service experience for all members of the local community.
Contact Information
For immediate service, to schedule an appointment, or to inquire about any of their services, you can reach Roto-Rooter Plumbing & Water Cleanup at the following local contacts:
Address: 42301 Mound Rd Ste D, Sterling Heights, MI 48314, USA
Primary Phone: (248) 375-3236
Alternative Phone/Mobile: +1 248-375-3236
What is Worth Choosing
Choosing a professional for plumbing, sewer, and water damage needs is a critical decision for any Michigan property owner. What truly sets Roto-Rooter Plumbing & Water Cleanup apart in the Sterling Heights area is their dual specialization: they are renowned experts in clearing drains and sewers, and they are also certified specialists in comprehensive water damage restoration. This "We Do Both" capability is a significant advantage, especially in water emergencies. When a pipe bursts, or a sewer line backs up, the local team is able to quickly isolate and repair the plumbing failure, then immediately transition to water extraction, drying, and complete property restoration. This seamless process saves valuable time and minimizes the total damage and stress on the customer.
Furthermore, their unwavering commitment to 24/7 emergency service is non-negotiable for anyone in a northern climate where rapid response to a leak or burst pipe can be the difference between a minor repair and catastrophic damage. The policy of no extra charges for emergency weekend or night work on drain services ensures that this essential, time-sensitive service remains accessible without financial penalty. For both residential customers needing a quick drain fix and commercial clients requiring robust maintenance for specialized equipment, Roto-Rooter in Sterling Heights offers reliability that is backed by decades of industry experience. Their commitment to using advanced techniques like HydroScrub Jetting for tough clogs and employing IICRC-trained water cleanup experts confirms that when you choose them, you are opting for highly professional and cutting-edge service.
Roto-Rooter Plumbing & Water Cleanup Bathroom
Plumber
- Faucet installation
Our professional plumbers are always ready to repair faucets or install faucets. We can install a new bathroom sink or kitchen sink too. Roto-Rooter will install faucets to the manufacturer’s specifications and our plumber will ensure it's done properly without leaks that could cause water damage.
- Faucet repair
Roto-Rooter will repair faucets or replace faucets, whichever is most economical. Leaky faucets need to be addressed immediately to conserve water & avoid water damage. From drips to leaks to low water pressure, our professional plumbers can repair faucets or install faucets of all makes & models.
- Plumbing leak detection
Roto-Rooter is the national leader in plumbing leak repair services. If a water leak is discovered, it's critical to get a professional plumber to your home or business to find & repair leaks. Our plumbers can find and repair leaks, repair pipe and inspect for other water leaks within the structure.
- Plumbing pipe repair
Roto-Rooter provides pipe repair & pipe replacement services for water supply pipes and drainpipes. We are experienced at repairing all pipe problems including damaged pipes, drainpipe blockage, pipe corrosion, clogged pipes, and more. Roto-Rooter can find & repair leaks and repair pipe problems.
- Shower installation
Roto-Rooter can install a shower head or install shower plumbing, including water supply and drain systems associated with a shower install. Our plumbing experts can install any shower head, regardless of model. Roto-Rooter can repair showers and perform shower plumbing installation and maintenance.
- Toilet installation
Roto-Rooter plumbers can install toilets and repair toilets of all makes and models. Whether you're remodeling or just updating old fixtures, replacing a toilet can be a big job if you've never done it before. A licensed, experienced Roto-Rooter plumber can quickly repair toilets or install toilets.
- Toilet repair
Our plumbing professionals are trained and equipped to repair toilets of all kinds. Our toilet services include unclogging toilets, repair toilets, and fixing running toilets. Roto-Rooter’s experienced plumbers can repair toilets in residential homes and repair toilets in commercial facilities too.
- Water heater installation
Roto-Rooter will install water heaters (new) or repair water heaters (old). We can repair water heaters powered by gas and repair water heaters powered by electricity. You can always depend on Roto-Rooter to install or repair water heaters properly & according to all local and state plumbing codes.
- Drain cleaning
Nobody unclogs drains more effectively than Roto-Rooter. Our proprietary equipment includes a drain cleaning machine and drain snake. Our drain snake features a strong flexible cables and sharp blades to cut through even the toughest blockages to unclog drains and restore proper drainage flow.
- Garbage disposal installation
If you need to repair a garbage disposal or install garbage disposal, a Roto-Rooter plumbing professional can recommend an efficient garbage disposal model to meet your needs and budget. Roto-Rooter plumbers install garbage disposals daily and are experts you can count on to repair garbage disposal.
- Garbage disposal repair
Clogged garbage disposals can become a huge plumbing problem. Items like grease can damage or jam garbage disposals. Roto-Rooter will repair garbage disposals and replace garbage disposals when repairs are not possible. We can also repair garbage disposals for commercial kitchens and restaurants.
- Outdoor plumbing system repair
Roto-Rooter can repair outdoor systems of any kind, and we repair faucets, hose bibs, and spigots. Freezing temperatures can cause damage to outdoor faucets or cause leaks. Roto-Rooter can also repair sewers with traditional excavation services and Zero Dig pipe replacement & restoration services.
- Plumbing leak repair
Our Roto-Rooter plumbers are experts if you need to find & repair leaks. Water leaks can cause damage if you don’t find & repair leaks quickly. Roto-Rooter is available to help with your toughest plumbing jobs 24/7. From basement leaks to dripping faucets, we can repair pipe and find & repair leaks.
- Sewer cleaning
Roto-Rooter plumbers are sewer line experts. We provide sewer cleaning and unclog drains, and we manufacture a proprietary drain snake to get the job done right. Our staff is trained to repair sewers, and we also provide complete sewer line replacement services and can clean and unclog sewer lines.
- Sewer repair
Our professional plumbers are sewer line experts trained to repair sewer lines or provide complete sewer line replacement services. Roto-Rooter cleans and unclogs backed up sewer pipes with our proprietary machine and drain snake. We can repair sewer lines with conventional excavation or zero dig.
- Shower repair
Whether your shower is dripping, has drainage problems or just needs an update, Roto-Rooter can repair shower plumbing or replace it when necessary. Our plumbers can also install showers, install faucets, and unclog drains. Count on Roto-Rooter to repair shower plumbing quickly and effectively.
- Sump pump installation
We repair sump pumps and replace them. Roto-Rooter repairs and replaces more sump pumps than any other plumbing company in North America. We are ready 24/7 to provide sump pump installation, replacement, battery backup sump pumps, water-powered backup sump pumps, and emergency repair services.
- Sump pump repair
Roto-Rooter plumbers are sump pump experts. We repair and replace more sump pumps than any other plumbing company in North America. Roto-Rooter repairs sump pumps of all kinds. We also provide sump pump installation, sump pump replacement, battery backup sump pumps, and emergency repair services.
- Water heater repair
Roto-Rooter’s licensed and experienced plumbers can repair water heater problems or install water heaters when necessary. Our plumbing professionals are trained to repair water heater problems, maintain water heaters, or replace water heaters. We repair water heaters, both conventional and tankless.
- Water tank installation
- Water tank repair
- Unclog Drain
- Drain Snake
- Pipe Relining
- Emergency Plumber
- Weekend plumber
- Commercial grease trap installation
- Commercial plumbing
- Commercial plumber
Roto-Rooter Plumbing & Water Cleanup Details
Service options
- Onsite services
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
Roto-Rooter Plumbing & Water Cleanup Photos










Roto-Rooter Plumbing & Water Cleanup Location
Roto-Rooter Plumbing & Water Cleanup
42301 Mound Rd Ste D, Sterling Heights, MI 48314, USA
Roto-Rooter Plumbing & Water Cleanup Reviews
drainjobtechnicianbasementcallhomesnakethe futuresewername
★ 5★ 4★ 3★ 2★ 1Very disappointed with this company, they came highly recommended but we have not had a good experience sadly. My husband had them out in May for a basement drain that was back flowing. They snaked it 3 times which didn’t solve the issue. Then they used the water jet which cost us over 1000 dollars. It worked and we were pleased. Well less than 2 months later it started back flowing again. We set up an appt with them to see if there was anything they could do. Our apt was for yesterday 3-7pm. They never showed up or called. My husband left work early which was super frustrating. So we tried to set up another apt for tonight. If they don’t show or call today we will never use this company again. I hate leaving bad reviews but I can’t believe such a well respected company would just leave people hanging like that after we paid so much money we didn’t have.Edit: we did not receive any of the calls or text messages yesterday sadly. He did receive a text today however so hopefully our apt goes through today. I appreciate the response from the business and am cautiously hopeful we will receive good service.
August 07 · Janice MayoExceptional service, highly satisfied. Roger is by far the greatest plumber I ever had the pleasure of meeting. Trustworthy, hardworking, dependable, honest and professional. Highly recommend roto-rooter plumbing and Roger the expert technician.
April 15 · Ashley CrozierI called after business hours for an emergency appointment. Gave the representative all my information, and then one of the technicians calls me back. His professional advice was to wait until morning to avoid the $99 emergency visit fee, among other things. He said that I would be contacted in the morning to let me know what time someone would come out to my home. In the morning, I never received a call so I call back to find out what time someone would be at my home. The call representative gave me a time slot of 8 AM to 12 PM. It is currently 1142am and I haven't received any call or update in regard to when someone would be able to come out. I am disappointed in the lack of service.
August 30 · Word WriterWe had an excellent experience with Chris from Roto-Rooter. He was prompt, professional, and clearly knowledgeable in diagnosing and resolving our plumbing issue. Chris took the time to explain what was going on and what needed to be done, which we really appreciated. His work was efficient and thorough, and he left the area clean and in great shape. It’s not always easy to find reliable service, but Chris delivered top-notch customer care from start to finish. Highly recommend!
April 12 · Tara WillmanIf I could give more than five stars, I would! Jordan is hands-down the best plumber I’ve ever worked with. He’s incredibly knowledgeable, professional, and honest qualities that are hard to find all in one person these days. He diagnosed and fixed a tricky plumbing issue at my house that others had misdiagnosed, and he did it quickly and efficiently. Not only does he do outstanding work, but he’s also respectful of your home and cleans up everything before he leaves. You can tell he truly cares about his customers and takes pride in his craft. I recommend Jordan to everyone I know he’s the real deal!
April 22 · Kyle King
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