Proline Plumbing Introduce
Introduction / Overview
In the Appalachian region of East Tennessee, having a functional plumbing system is crucial, and local residents often rely on service providers based directly within their community. Proline Plumbing, located in Erwin, TN, is a business that identifies itself as a local plumber focusing on essential repair services for the community. The company's basic designation indicates they are equipped to handle common residential and commercial plumbing issues, from basic fixture repairs to more complicated system failures.
However, when evaluating any local plumbing company, the experiences of past customers provide the most critical insight. The provided direct customer feedback for this specific Proline Plumbing location raises significant caution flags. Unlike many local businesses that build a positive reputation, this specific entity has generated highly negative reviews. These comments speak to severe dissatisfaction, including allegations of poor workmanship ("work done right"), refusal to honor a guarantee or correct mistakes ("return your calls to fix there mistakes"), and accusations of being "ripped off."
For potential customers in the Tennessee area, this feedback suggests a significant potential risk regarding reliability and service quality. While the company's core offering is essential repair, the reported failure to execute work correctly and address subsequent issues is a primary concern that should factor heavily into a user's decision-making process.
Location and Accessibility
Proline Plumbing is located within Unicoi County, serving the local population directly from its base in Erwin, TN. This geographic positioning is intended to provide accessible and timely service to residents across the county and potentially the wider 423 area code region of Northeast Tennessee.
The established service location is:
Erwin, TN 37650, USA
Being based in Erwin means the company should have intimate familiarity with the local municipal codes, water systems, and common plumbing challenges of East Tennessee homes, which often include issues related to older infrastructure or mountain properties. Their local phone number, beginning with the 423 area code, further confirms their focus on the East Tennessee customer base, offering a direct line for residents seeking service.
Services Offered
Proline Plumbing operates under the general designation of a "Plumber" and specifically highlights "Repair services" in its offerings. This typically means the company's expertise is centered on correcting existing faults and maintaining the functionality of current plumbing systems rather than large-scale new installations.
Based on this classification, the expected range of services includes, but is not limited to:
- General troubleshooting and repair of all common plumbing leaks (faucets, pipes, toilets).
- Unclogging and maintenance of drainage and sewer lines.
- Repair or replacement of faulty plumbing fixtures and fittings.
- Service and maintenance of residential water heating units.
- Addressing issues related to low water pressure or faulty system components.
It must be emphasized that while these are the offered services, the customer reviews suggest major issues with the execution and follow-through of these tasks, particularly regarding the quality of the repair work and the willingness to address mistakes.
Features / Highlights
When analyzing the value proposition of Proline Plumbing, it is necessary to present the factual data alongside the severe customer experiences provided, as these form the true "features" a prospective client will encounter.
Factual Highlights (Based on Classification):
- Local Erwin Presence: Operates directly out of Erwin, TN (37650), offering a local option for Unicoi County residents.
- Repair Focus: Classified specifically as a provider of essential "Repair services," focusing on fixing existing system failures.
- Accessible Contact: Provides both a landline and mobile number with a local 423 area code for Tennessee customers.
Critical Customer Highlights (Based on Provided Reviews):
- Reported Poor Workmanship: Multiple customers allege that work was "not done right" and that mistakes were made.
- Reported Lack of Guarantee/Follow-up: The company allegedly does "not guarantee" work and fails to "return calls to fix there mistakes."
- Accusations of Dishonesty: Direct customer feedback includes strong terms like "Ripped Me off bad" and threats to have the business "shut down."
For any user in Tennessee, the reported negative highlights concerning professionalism and accountability are paramount to consider.
Contact Information
For Tennessee residents needing to contact Proline Plumbing for service in the Erwin area, the provided information is as follows:
- Address: Erwin, TN 37650, USA
- Phone: (423) 743-8938
- Mobile Phone: +1 423-743-8938
The local 423 contact number is specific to the Northeast Tennessee region, including Unicoi County, facilitating local communication.
What is worth choosing
In the case of Proline Plumbing in Erwin, TN, a choice to engage their services must be made with full awareness of the highly critical customer feedback. While the benefit of choosing a local, Erwin-based plumber often includes intimate knowledge of the area and potentially fast service, this benefit is severely overshadowed by the reported failures in core service delivery and customer accountability.
What is typically "worth choosing" in a local plumber—namely quality workmanship, fair pricing, and a guarantee of service—appears to be fundamentally compromised based on the provided customer testimony. Customers should be wary of any service provider who reportedly does not stand behind their work or fails to correct costly errors, as this can lead to significant expense and stress. The allegations of being "ripped off" and the described "terrible" experience suggest a high risk of dissatisfaction.
Therefore, for Tennessee users in the Erwin area, the decision to hire Proline Plumbing should be weighed cautiously against the strong and severe warnings from other local customers who reported a lack of professionalism, non-existent guarantees, and failure to complete work correctly. Users are strongly encouraged to seek and verify alternative, positively reviewed, and licensed plumbing professionals in Unicoi County to protect their property and investment.
Proline Plumbing Details
Offerings
- Repair services
Proline Plumbing Photos
Proline Plumbing Location
Proline Plumbing Reviews
Do not use this place if you want the work done right. They do not guarantee it or return you calls to fix there mistakes.
March 10 · Peter GlasserA real piece of work this Guy is terrible terrible !!!!!!!!Ripped Me off bad Gonna to try to have him shut down
May 26 · Rodney Watts
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