MO-ST Plumbing & Mechanical, LLC

- 608 Depot Ave, Dixon, IL 61021

For property owners and businesses across the Sauk Valley and Northern Illinois region, managing essential building systems like plumbing and HVAC requires a partner with broad expertise. MO-ST Plumbing & Mechanical, LLC, a locally owned and operated business since 2003, is established as a full-service mechanical company that meets these diverse needs. With a strong commitment to the Dixon area and surrounding communities, MO-ST goes beyond simple plumbing fixes to offer integrated solutions for heating, cooling, ventilation, and even commercial refrigeration.

The founders, Jay Morthland and Joe Stithem, bring decades of combined experience in the plumbing industry, which laid the foundation for the company. Recognizing the comprehensive needs of Illinois clients, MO-ST strategically expanded its capabilities in 2017 by adding a dedicated mechanical and sheet metal division. This expansion allows them to tackle complex projects for residential, commercial, and industrial facilities, positioning them as a versatile single-source contractor for multiple critical systems within a property.

Customers consistently praise the company's high quality of work, reporting that the staff they interact with are genuinely polite, professional, and trustworthy, offering confidence in future service needs. They have been noted for promptness and courtesy in several instances, particularly when addressing water main repair and AC issues, and are praised for offering services at what clients describe as a reasonable price. However, like any large and busy service provider, it is essential for customers to be aware of mixed feedback, particularly concerning sewer and drain services where some clients have expressed concerns about the longevity of the repair, customer service responses to repeat issues, and pricing transparency on specific, non-guaranteed services like rooter work. This blend of technical expertise and areas for customer service improvement makes them a formidable but nuanced choice in the local market.

Location and Accessibility

MO-ST Plumbing & Mechanical, LLC operates as a key service provider in the Dixon area, ensuring prompt, courteous, and reliable service to the Sauk Valley and surrounding areas. While the company utilizes commercial building locations in Northern Illinois, the Dixon address serves as a primary point of contact and is important for local visibility.

The main physical address associated with their Dixon presence is:

• 608 Depot Ave, Dixon, IL 61021, USA

The business is dedicated to local accessibility for all community members, a commitment reflected in the physical design of their premises. For the convenience of all visitors, the location offers specific features to ensure ease of access.

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Operating hours for the office staff are typically Monday through Friday, from 8:00 AM to 4:00 PM, making it easy for customers to contact the team during regular business hours for estimates, questions, and scheduling.

Services Offered

As a full-service mechanical contractor, MO-ST Plumbing & Mechanical, LLC offers an extensive range of services covering the primary infrastructure of residential, commercial, and industrial properties. Their expanded capabilities ensure they can address nearly every plumbing, heating, and cooling need with in-house expertise.

The core services provided include:

• Comprehensive Plumbing Work: This covers Residential & Commercial Plumbing needs, including Faucet installation, Plumbing leak detection, and Plumbing pipe repair.
• Sewer and Water Line Management: Specialized services like Sewer Line and Sewer repair, in addition to critical infrastructure work such as Water Main Repair.
• Water Heating: Expert Water heater repair and installation services.
• Heating & Cooling (HVAC): A full range of HVAC services encompassing residential and commercial needs, including AC Repair, Heating & Cooling system installations, and routine HVAC system maintenance.
• Commercial Building Systems: Focusing on Commercial Heating, Air Conditioning & Refrigeration, and Industrial Plumbing & Process Piping.
• Commercial Refrigeration: Offering sales, installation, service, and maintenance for Commercial Refrigeration and industrial refrigeration systems, which is vital for many local businesses.
• Sheet Metal Services: Providing Sheet Metal work, which includes the design, installation, service, and maintenance of ventilation and ductwork systems as part of their comprehensive mechanical division.
• Repair and Maintenance: Dedicated Repair services are a primary offering, ensuring quick and professional fixes for unexpected system breakdowns.

Features / Highlights

MO-ST Plumbing & Mechanical, LLC stands out in the Illinois service industry due to several unique features that benefit its clientele, especially businesses and property owners with complex mechanical needs.

Key highlights of choosing this mechanical contractor include:

• Comprehensive Mechanical Expertise: The integration of Plumbing, HVAC, and Sheet Metal divisions creates a true full-service company capable of handling all major mechanical systems in Residential, Commercial Building, and Industrial facilities.
• Local Ownership and Experience: Formed in 2003, the company is locally owned and operated by two seasoned professionals, Jay Morthland and Joe Stithem, who bring over 40 years of combined experience to the industry.
• Expansion of Capabilities: The addition of a mechanical/sheet metal division in 2017 allowed the company to significantly broaden its scope to include the design, installation, and maintenance of heating, cooling, and ventilation systems, as well as Commercial Refrigeration.
• Commitment to Quality Workmanship: Customers frequently praise the "quality of work" provided by the company's technicians, indicating reliable and effective long-term solutions for various repairs, including AC and water main work.
• Professional and Courteous Staff: The personnel are consistently described as polite, genuine, and professional, enhancing the customer experience during scheduling and service calls.
• Physical Accessibility: The Dixon office location is designed with accessibility in mind, featuring a Wheelchair accessible entrance and parking lot, demonstrating consideration for all members of the community.
• Payment Flexibility: They accept major Credit cards, offering a convenient and modern payment solution for unexpected repair services.
• Reputation for Reasonable Pricing: Customers have noted that the company offers a fair service value, with past AC repair and water main repair services being provided at a "reasonable price."

Contact Information

If you are in the Illinois region, particularly the Sauk Valley, and are seeking professional service for your Plumbing, Heating & Cooling, or Commercial Refrigeration needs, you can contact MO-ST Plumbing & Mechanical, LLC using the following details:

• Address: 608 Depot Ave, Dixon, IL 61021, USA (Note: Business operations also stem from their Rock Falls location at 900 E 11th Street, Rock Falls, IL 61071.)
• Primary Phone: (815) 285-3333
• Mobile Phone: +1 815-285-3333
• Office Hours for Scheduling: Monday - Friday, 8:00 AM - 4:00 PM

For specific inquiries, you can reach out to the division heads, with Joe Stithem and Jay Morthland handling the Plumbing Division, and Todd Penticoff leading the HVAC & Sheet Metal Division. Using the general phone number during office hours is the most direct way to discuss your project and obtain an estimate.

What is Worth Choosing

MO-ST Plumbing & Mechanical, LLC is a premier choice for Illinois residents and commercial operators who require a contractor capable of managing their entire building's mechanical network. What makes them particularly worth choosing is the synergy created by their three integrated divisions: Plumbing, HVAC, and Sheet Metal. For many local businesses and large properties, the ability to rely on a single, experienced provider for everything from a ruptured water main to a failing Commercial Refrigeration unit—all backed by in-house Sheet Metal fabrication for custom ventilation—is a profound operational advantage. This level of comprehensive service eliminates the complexity of coordinating multiple contractors for interconnected systems, such as a furnace (HVAC) relying on gas piping (Plumbing) and ductwork (Sheet Metal).

The company's commitment to quality is consistently highlighted in positive customer feedback, which points to professional and courteous service, fair pricing, and reliable long-term solutions for issues like AC and Water Main Repair. Established since 2003, their over two decades of dedicated service to the Sauk Valley area demonstrate stability and deep community roots. Furthermore, their modern approach to accessibility, including wheelchair-accessible facilities and the convenience of accepting credit card payments, ensures a user-friendly experience for all clients.

While the company is robust and highly skilled, it is important for customers engaging them for specialized services like Sewer Line cleaning to clearly discuss the scope of work and available inspection options, such as camera views, to align expectations. Despite some noted concerns regarding pricing on repeat drain services, the consensus remains that for core infrastructure work, large installations, and any project that touches both plumbing and HVAC—like a new water heater or a commercial boiler installation—MO-ST Plumbing & Mechanical, LLC offers a comprehensive, high-quality, and dependable solution that makes them one of the most valuable mechanical service providers in the Northern Illinois region.

MO-ST Plumbing & Mechanical, LLC

608 Depot Ave, Dixon, IL 61021, USA