1-Tom-Plumber: 24/7 Emergency Plumbing and Drain Services in Milford, Ohio

1-Tom-Plumber Introduce

For residents and businesses across the Ohio region, particularly in the greater Cincinnati area, plumbing and drainage issues don't adhere to a 9-to-5 schedule. When disaster strikes—a basement floods, a pipe bursts, or a drain completely clogs—you need a reliable, professional, and prompt service provider. That’s where **1-Tom-Plumber** steps in. Based in Milford, OH, this company is built around providing comprehensive plumbing and drainage services, with a strong emphasis on emergency response.

The business is primarily categorized as a **Plumber** and **Drainage Service**, a distinction that accurately reflects their core competencies. Their extensive list of services covers virtually every water-related problem a residential or commercial property in Ohio might face, from minor leaks to major underground line replacement. They are positioned as a full-service repair provider, ready to tackle any water supply or waste removal issue.

Positive customer feedback frequently highlights their speed and professionalism. One customer specifically thanked a technician, Manny, for being “Professional through and through,” arriving within two hours for an installation, and being "polite, professional and personable." Another long-term customer noted, “Their technicians truly go above and beyond to diagnose, repair, and communicate. It was the best experience I’ve ever had with a plumbing company.” This points to a generally high standard of service that Ohio users can expect.

It is worth noting that while 1-Tom-Plumber has a strong history of positive interactions, an isolated incident involving a clean-up and communication issue did occur, according to one reviewer. Importantly, the company reached out to the customer and addressed the concern, leading the customer to revise their review to a four-star rating, affirming that the isolated issue was not representative of their overall, typically excellent service record. This responsiveness to customer concerns is itself a highlight, showing a commitment to client satisfaction.

Whether you're dealing with routine maintenance like septic pumping or facing an urgent crisis like a broken water line, 1-Tom-Plumber is structured to be the first call for comprehensive, professional, and prompt service throughout the region.

1-Tom-Plumber is conveniently located in **Milford, Ohio**, making them an accessible service provider for a vast area around Cincinnati and its suburbs. Their base of operations ensures they can quickly dispatch their expert teams to various communities across southwest Ohio.

The specific address is **24 Whitney Dr Suite A, Milford, OH 45150, USA**. Milford is a strategic location in Clermont County, providing excellent access to major regional thoroughfares. This central positioning allows their technicians to efficiently reach customers in different parts of the Ohio service area, whether you are in Anderson Township, Loveland, Mason, or closer to downtown Cincinnati.

For customers utilizing the location directly for coordination or for those with mobility concerns, the facility offers excellent accessibility features. The company provides a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**. This dedication to accessibility ensures that all customers, regardless of physical ability, can easily interact with the business for consultation or payment needs. This focus on making their physical location welcoming is an important detail for local users.

Their operational focus as an onsite service provider, combined with this central and accessible location, ensures that when you need a professional to come to your property, they are well-situated to reduce travel time and respond quickly, particularly crucial during emergency plumbing situations.

The range of services offered by 1-Tom-Plumber is exhaustive, covering all facets of water supply, drainage, and waste management for both **Commercial Or Residential** properties. Their specialization as an emergency plumber means they are equipped for the most challenging and urgent tasks. The comprehensive list includes:

**Emergency Plumbing and Drain Services:** Including response for **Burst Pipe Repair/Replacement**, **Water Line Breaks**, **Overflowing Toilets**, and other urgent situations.
**Drain and Sewer Specialists:** Handling issues like **Clogged Drains**, **Backing Up Pipes**, **Sewer Line Repair/Replacement**, **Hydro-Jetting** for deep cleaning, and using **Power Drain Snakes** and **Drain Auger**.
**Water Heater Services:** Offering full-service expertise in **Water Heater Repair/Replacement** and **Water Heater Installation**.
**Plumbing Fixture Work:** Expert service for **Sinks & Faucets**, **Leaking Faucets And Fixtures**, **Faucet installation**, and **Toilet installation/repair**.
**Underground and Pipe Repair:** Specializing in **Broken Drains**, **Broken Water Line**, **Underground Pipe Repair**, **Trench Digging**, **Corroded Pipes**, and **Old Pipes**.
**Drainage and Pumping:** Essential services such as **Floor Drain Cleaning**, **Sump Pump Repair/Replacement/Installation**, **Grease Trap Pumping**, and full **Septic System Maintenance** and **Septic Pumping**.
**Advanced Diagnostics and Maintenance:** Including **Leak detection and repair**, **Plumbing leak detection**, **Water Filtration** systems, and **Water Softener** installation.
**Commercial Services:** Offering specialized services like **Commercial Drain Repair** and **Commercial Excavation Services**.

Several features and highlights solidify 1-Tom-Plumber’s standing as a premier service provider for Ohio residents and businesses. These points distinguish them in a competitive market:

**24/7 Emergency Availability:** Their identity is tied to being an **Emergency Plumber**, ensuring that help is available around the clock for sudden and severe issues like burst pipes or major flooding, a critical feature for any homeowner.
**Unmatched Service Breadth:** The sheer volume of services listed, covering everything from simple **Faucet repair** to complex **Sewer Line Repair/Replacement** and **Commercial Excavation Services**, means they are a one-stop-shop for almost any water-related issue.
**Proven Customer Service:** Multiple positive reviews attest to technicians who are **polite, professional, and personable**, demonstrating a high level of customer care in addition to technical skill. Their willingness to reach out and resolve issues, as noted in the revised review, underscores a strong commitment to customer satisfaction.
**Accessibility and Convenience:** The physical location features **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, making the business welcoming to all members of the community. Furthermore, they accept **Credit cards** for hassle-free payment.
**Expertise in Maintenance:** Their offerings include preventative services like **Hydro-Jetting**, **Septic System Maintenance**, and **Water Filtration** systems, helping Ohio users maintain the longevity and efficiency of their home's infrastructure.

For Ohio residents in the greater Milford and Cincinnati area, connecting with 1-Tom-Plumber is straightforward. For emergency services or to schedule an appointment for repair or installation, use the contact information provided below. Given the extensive list of services, clearly communicating your needs will ensure the correct technician and equipment are dispatched to your location.

**Address:** 24 Whitney Dr Suite A, Milford, OH 45150, USA

**Phone:** (513) 286-2060

**Mobile Phone:** +1 513-286-2060

Why should 1-Tom-Plumber be the chosen provider for plumbing and drainage issues in the Ohio region? The primary reason is the exceptional combination of **emergency speed** and **service depth**. When an Ohio basement is flooding from a burst pipe, the promise of a technician arriving quickly, as described in their prompt responses, is invaluable.

Beyond the crisis response, the company is worth choosing because of its technical capacity. They don't just fix a pipe; they can diagnose complex **Drain Issue** problems using tools like **Hydro-Jetting** and provide long-term solutions, from replacing a corroded pipe to installing a new **Water Softener** system. This comprehensive approach ensures that the root cause of the plumbing issue is addressed, not just the symptom.

Furthermore, the high praise for their technicians—describing them as professionals who go "above and beyond"—demonstrates that the company values quality workmanship and a respectful customer experience. While isolated issues can occur in any service industry, the company's commitment to correcting any poor experience solidifies their reputation as a client-focused partner. For any Ohio homeowner or business needing reliable, accessible, and comprehensive plumbing and drainage expertise, 1-Tom-Plumber provides the assurance of expert care, day or night.

1-Tom-Plumber Inside

Plumber
Backing Up Pipes
If your pipes are backing up, 1-Tom-Plumber of Cincinnati offers expert pipe repair and cleaning to clear blockages and restore proper flow. We’ll quickly identify and fix the issue to prevent further damage. Call now for fast, reliable service!
Basement Bathroom
If you're adding or upgrading a basement bathroom, 1-Tom-Plumber of Cincinnati specializes in plumbing services—from installing new faucets, toilets, and shower heads to fixing any plumbing issues. We ensure everything is set up for smooth, efficie
Broken Drains
If you have broken drains, 1-Tom-Plumber of Cincinnati provides expert repair services to fix damaged or cracked pipes. Our team will quickly restore proper drainage to prevent leaks and water damage. Call today for reliable, professional drain repai
Broken Water Line
A broken water line can cause major damage and water waste. 1-Tom-Plumber of Cincinnati provides fast, reliable water line repair to restore proper flow and prevent further issues. Call now for expert plumbing repair!
Burst Pipe Repair/Replacement
A burst pipe is a common plumbing emergency. It can lead to significant water damage in a short amount of time. The longer the leak is allowed to occur, the more you will face in repair costs.
Clearing Your Drains
Slow or clogged drains? 1-Tom-Plumber of Cincinnati offers professional drain clearing to remove blockages and restore proper flow. Our experts use safe, effective methods to keep your plumbing running smoothly. Call now for fast, reliable service!
Clogged Drains
Dealing with clogged drains? 1-Tom-Plumber of Cincinnati provides fast, effective drain cleaning to remove blockages and restore proper flow. Whether it's a sink, tub, or main line, our experts have you covered. Call now for reliable drain service!
Commercial Drain Repair
Clogged or damaged drains disrupting your business? 1-Tom-Plumber of Cincinnati offers expert commercial drain repair to quickly restore proper drainage and prevent costly downtime. We handle leaks, blockages, and broken pipes. Call now for fast, rel
Commercial Excavation Services
1-Tom-Plumber of Cincinnati provides professional commercial excavation services for plumbing repairs and installations. Whether you need water line access, pipe replacement, or trenching, our team ensures precise and efficient work. Call today for e
Commercial Or Residential
1-Tom-Plumber of Cincinnati provides expert plumbing services for both commercial and residential properties. Whether you need repairs, installations, or maintenance, our team is ready to handle any job, big or small. Call today for reliable plumbing
Complete Repairs
1-Tom-Plumber of Cincinnati offers complete plumbing repairs, from fixing leaks and broken pipes to installing new faucets, toilets, and shower heads. Our expert team ensures reliable, long-lasting solutions. Call now for professional plumbing repair
Corroded Pipes
Corroded pipes can lead to leaks, low water pressure, and costly damage. 1-Tom-Plumber of Cincinnati provides expert pipe repair and replacement to restore your plumbing system. Don’t wait for a bigger problem—call today for professional service!
Damaged Water Pipes
Damaged water pipes can cause leaks, water loss, and costly damage. 1-Tom-Plumber of Cincinnati provides expert water pipe repair to quickly restore your plumbing system. Don’t let a small issue turn into a big problem—call now for fast, reliable
Drain Auger
Need to clear a tough clog? 1-Tom-Plumber of Cincinnati uses professional drain augers to remove blockages and restore proper drainage. Whether it’s a sink, tub, or main line, we’ll get your pipes flowing again. Call now for expert drain cleaning
Drain Issue
Dealing with drain issues? 1-Tom-Plumber of Cincinnati offers expert solutions for slow, clogged, or backed-up drains. Our team uses advanced tools like augers and hydro-jetting to clear blockages and restore proper flow. Call today for fast, reliabl
Drain Problem
Got a drain problem? 1-Tom-Plumber of Cincinnati specializes in diagnosing and fixing all types of drain issues, from clogs to slow drains. Our experts use advanced techniques to clear blockages and restore proper flow. Call now for quick, profession
Drain Repair & Replacement
If you’re facing a damaged or clogged drain, 1-Tom-Plumber of Cincinnati offers expert drain repair and replacement. Our team quickly identifies the issue and provides long-lasting solutions, whether it’s a simple fix or a full replacement. Call
drain repair and replacement
Emergency Plumber
Need an emergency plumber? 1-Tom-Plumber of Cincinnati is available 24/7 for urgent plumbing issues, from burst pipes to severe leaks. Our experts respond quickly to prevent damage and get your plumbing back in shape. Call now for immediate, reliable
Emergency Plumbing Services
Floor Drain Cleaning
Clogged floor drain? 1-Tom-Plumber of Cincinnati provides expert floor drain cleaning to remove blockages and prevent flooding. Our team uses advanced tools to restore proper drainage and protect your home or business. Call today for fast, profession
Floor draining
Our plumbers are incredibly knowledgeable and will work quickly to have your drain flowing in no time.
Grease Trap Pumping
1-Tom-Plumber of Cincinnati provides expert grease trap pumping to keep your commercial plumbing running smoothly. Regular pumping prevents clogs, backups, and foul odors, ensuring your system operates efficiently. Call today for reliable grease trap
Hydro-Jetting
Hydro-jetting is effective because it streams high-pressure water, helping to clear debris and leaving the lines clear. Hydro-jetting has been proven to be one of the most effective techniques. Hydro-jetting may be appropriate in the following circum
Kitchen And Bath Fixtures
1-Tom-Plumber Cincinnati specializes in installing and repairing kitchen and bath fixtures, including faucets, sinks, and shower heads. Whether you're upgrading or need a quick fix, our experts ensure everything functions properly. Call today for pro
Leak detection and repair
1-Tom-Plumber of Cincinnati quickly finds and repairs leaks using high-tech tools like thermal imaging and video inspection. From slab leaks to hidden pipe issues, we offer fast, non-invasive, 24/7 service to protect your home or business.
Leaking Faucets And Fixtures
Dripping faucets or leaking fixtures? 1-Tom-Plumber of Cincinnati provides expert leak repairs to stop wasted water and prevent further damage. Whether it’s a minor drip or a major leak, we’ll fix it fast. Call now for professional plumbing servi
Main Line Repair And Replacement
1-Tom-Plumber of Cincinnati offers expert main line repair and replacement to fix damaged or blocked pipes that affect your entire plumbing system. Whether it’s a crack, leak, or major obstruction, our team provides reliable solutions to restore yo
Old Pipes
Dealing with old pipes? 1-Tom-Plumber of Cincinnati offers expert solutions for replacing or repairing outdated, corroded, or damaged pipes. Upgrading to modern pipes ensures better water flow and prevents leaks. Call today for reliable plumbing serv
Overflowing Toilets
If your toilet is overflowing, 1-Tom-Plumber of Cincinnati provides fast, reliable toilet overflow repair. Our experts quickly diagnose the issue, clear blockages, and restore your toilet to full function. Call now to prevent water damage and get you
Pipes Cleaned
Need your pipes cleaned? 1-Tom-Plumber of Cincinnati provides professional pipe cleaning to remove build-up, blockages, and debris. Our team uses advanced tools to restore proper flow and prevent future issues. Call now for fast, reliable pipe cleani
Plumbing Services
Power Drain Snakes
1-Tom-Plumber of Cincinnati uses powerful drain snakes to tackle tough clogs and clear blockages in your plumbing system. Our team employs this high-efficiency tool to quickly restore proper flow and prevent backups. Call now for fast, reliable drain
Septic Pumping
1-Tom-Plumber of Cincinnati offers professional septic tank pumping to keep your system functioning properly. Regular pumping helps prevent backups, odors, and costly repairs. Our team ensures your septic system is well-maintained and efficient. Call
Septic System Maintenance
1-Tom-Plumber of Cincinnati offers expert septic system maintenance to ensure your system operates efficiently. Our services include regular inspections, cleaning, and pumping to prevent backups and costly repairs. Call today to schedule your septic
Septic Tank
If you’re experiencing issues with your septic tank, 1-Tom-Plumber of Cincinnati provides expert repair and maintenance services. From inspections to clearing blockages, we ensure your system runs smoothly. Call today for fast, professional septic
sewer drain cleaning
Sewer Line Repair/Replacement
There are numerous signs and indications that your sewer line is in trouble. If this happens, the sewer line could potentially disconnect and require emergency sewer line repair.
Sinks & Faucets
1-Tom-Plumber of Cincinnati specializes in sink and faucet installation and repair. Whether you need a new faucet, a sink replacement, or a quick fix for leaks and drips, our team provides efficient, professional service. Call today for expert sink a
Spot Repairs
1-Tom-Plumber of Cincinnati specializes in spot repairs for plumbing issues like leaks, pipe damage, and fixture problems. We quickly identify and fix specific areas to minimize disruption and prevent further damage. Call now for reliable, profession
Sump Pump Repair/Replacement
A sump pump can be your home’s first line of defense when it comes to basement flooding and water damage. Sump pumps remove water from your home’s basement after rain or leak, minimizing damage and potentially expensive repairs.
Toilet Backing Up
If your toilet is backing up, 1-Tom-Plumber of Cincinnati provides fast, reliable toilet backup repair. Our team will quickly diagnose the issue and clear blockages to restore proper function. Call now for expert plumbing service and avoid further da
Trench Digging
1-Tom-Plumber of Cincinnati offers professional trench digging for plumbing installations, repairs, and excavations. Our team ensures safe, efficient digging to access pipes and lines without causing unnecessary damage to your property. Call now for
Tub Drain Repair
1-Tom-Plumber of Cincinnati offers expert tub drain repair to fix clogs, leaks, and slow drainage. Our team uses advanced tools to clear blockages and restore proper flow, ensuring your tub works like new. Call today for fast, reliable tub drain serv
Underground Pipe Repair
1-Tom-Plumber of Cincinnati provides expert underground pipe repair for issues like leaks, breaks, and blockages. Our team uses advanced equipment to efficiently locate and fix problems without unnecessary digging. Call today for reliable underground
Underground Water Line Repair
1-Tom-Plumber of Cincinnati specializes in underground water line repairs, fixing leaks, breaks, and damage with minimal disruption to your property. Our experts quickly locate and repair issues to restore your water supply. Call today for profession
Utility Sink Repair
1-Tom-Plumber of Cincinnati provides expert utility sink repair for leaks, clogs, and damaged fixtures. Whether it's a blocked drain or a worn-out faucet, our team will quickly restore your utility sink’s functionality. Call today for fast, reliabl
Water Filtration
1-Tom-Plumber of Cincinnati offers expert water filtration installation and repair to ensure clean, safe water for your home or business. We install high-quality filtration systems to remove contaminants and improve water taste and quality. Call toda
Water Heater Repair/Replacement
When the water heater unit in your home stops working properly, it can instantly become overwhelming and stressful. We understand when you no longer have hot water, it means you cannot take care of your daily activities. That is why 1-Tom-Plumber is
Water Line Breaks
A water line break can cause serious damage and water loss. 1-Tom-Plumber of Cincinnati provides fast, reliable water line repair to quickly restore your plumbing system and prevent further issues. Call now for emergency service!
Water Line Repair/Replacement
We can help you if your water line has become: • Blocked, • Corroded, • Broken. We understand that plumbing problems, such as a leaking water line, can happen any time. We are available for all of your plumbing emergencies any time, day or nigh
Water Softener
1-Tom-Plumber of Cincinnati offers expert water softener installation and repair to improve water quality by reducing hardness and mineral buildup. Enjoy cleaner, better-tasting water and protect your plumbing system. Call today for professional wate
Water Supply
1-Tom-Plumber of Cincinnati ensures a reliable water supply with expert plumbing services, including repairs, pipe replacements, and new installations. Whether for homes or businesses, we keep your water flowing efficiently. Call today for profession
Plumbing leak detection
Our expert plumbers use advanced equipment to quickly and accurately locate hidden plumbing leaks in walls, floors, or underground. We help prevent water damage, reduce repair costs, and restore your peace of mind with fast, reliable leak detection services.
Faucet installation
1-Tom-Plumber of Cincinnati offers professional faucet installation for kitchens, bathrooms, and outdoor spaces. Our expert plumbers ensure a quick, leak-free setup for new or replacement faucets. We provide 24/7 service and upfront pricing. Call now for reliable faucet installation!
Garbage disposal installation
Upgrade your kitchen with professional garbage disposal installation from 1-Tom-Plumber of Cincinnati. Our experts ensure a quick, efficient setup for a smooth, hassle-free experience. Enjoy the convenience of a new disposal system—call today for expert installation!
Toilet installation
Need a new toilet installed? 1-Tom-Plumber of Cincinnati provides fast, professional toilet installation for homes and businesses. Whether it’s a replacement or a brand-new install, we ensure a secure, leak-free fit. Let our experts handle it—call today for service!
Water heater installation
Ensure reliable hot water with professional water heater installation from 1-Tom-Plumber of Cincinnati. We install and replace tank and tankless systems efficiently and safely. Get expert service, upfront pricing, and 24/7 availability. Call now to schedule your installation!
Plumbing leak repair
Got a plumbing leak? 1-Tom-Plumber of Cincinnati specializes in fast and reliable plumbing leak repairs. Our expert team uses advanced tools to locate and fix leaks quickly, preventing water damage and costly repairs. Call now for efficient, professional service!
Faucet repair
A dripping or leaking faucet wastes water and increases your bill. 1-Tom-Plumber of Cincinnati provides fast, reliable faucet repair for kitchens, bathrooms, and outdoor fixtures. We fix leaks, drips, and broken parts to restore proper function. Call now for expert service!
Garbage disposal repair
If your garbage disposal isn’t working properly, 1-Tom-Plumber of Cincinnati offers quick and reliable garbage disposal repair. Whether it’s jammed, leaking, or not turning on, our experts will restore it to full working order. Call today for fast, professional service!
Outdoor plumbing system repair
1-Tom-Plumber of Cincinnati provides expert outdoor plumbing system repairs, including sprinkler systems, outdoor faucets, and drain lines. Our team quickly resolves issues to keep your yard and landscape running smoothly. Call today for reliable outdoor plumbing repairs!
Plumbing pipe repair
Leaking, cracked, or burst pipes? 1-Tom-Plumber of Cincinnati offers fast and reliable plumbing pipe repairs to prevent water damage and restore your system. Our experts handle everything from minor leaks to major pipe replacements. Call now for immediate service!
Sewer repair
1-Tom-Plumber of Cincinnati offers expert sewer repair to fix blockages, leaks, or damaged pipes. Our team uses advanced tools for fast, efficient service to restore your sewer system. Prevent backups and damage—call now for professional sewer repairs!
Shower repair
Is your shower not working properly? 1-Tom-Plumber of Cincinnati provides fast, reliable shower repair for leaks, pressure issues, and broken fixtures. Our experts will get your shower back in perfect condition. Call now for prompt, professional service!
Toilet repair
A running, leaking, or clogged toilet can waste water and cause damage. 1-Tom-Plumber of Cincinnati provides fast, professional toilet repair to fix any issue, big or small. Don’t let a faulty toilet disrupt your day—call now for expert service!
Water heater repair
Having issues with your water heater? 1-Tom-Plumber of Cincinnati offers fast and reliable water heater repair for all models, including tank and tankless systems. Whether it’s no hot water or temperature fluctuations, we’ll get it fixed quickly. Call now for expert service!
Sewer cleaning
1-Tom-Plumber of Cincinnati provides expert sewer cleaning to clear blockages and prevent backups. Our team uses advanced tools to ensure your sewer lines are flowing smoothly. Avoid costly damage and unpleasant odors—call today for professional sewer cleaning!
Sump pump installation
Protect your home from flooding with sump pump installation by 1-Tom-Plumber of Cincinnati. We install reliable sump pumps to keep your basement dry during heavy rains. Our expert team ensures proper setup and long-lasting performance. Call now for efficient, professional service!
Sump pump repair
If your sump pump isn’t working properly, 1-Tom-Plumber of Cincinnati offers quick and reliable sump pump repair. Whether it’s not turning on, running continuously, or clogged, we’ll get it fixed to protect your basement from water damage. Call today for expert service!
Drain cleaning
Clogged drains? 1-Tom-Plumber of Cincinnati provides professional drain cleaning to clear blockages and restore flow in your sinks, showers, and tubs. Using advanced tools, we ensure your drains are working smoothly. Call now for fast and reliable drain cleaning!
Water tank installation
Water tank repair

1-Tom-Plumber Details

Service options
Onsite services
Online estimates

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Repair services

Payments
Credit cards
Credit cards

1-Tom-Plumber Photos

1-Tom-Plumber Location

1-Tom-Plumber

Ohio Clermont County Milford Whitney Drive

24 Whitney Dr Suite A, Milford, OH 45150, USA

1-Tom-Plumber Reviews

An average rating of ★5 from 5537 user reviews.

jobbasementclogapartmentsump pumpbackuprootsplungersdownspouturinal

★ 5★ 4★ 3★ 2★ 1

Can’t thank these guys, and specifically Manny, enough. Professional through and through. Manny got here within 2 hours of the call, and was in and out in an hour! The install looks amazing! He was polite, professional and personable. Thanks so much, Manny!
September 24 · Bryan Edwards
We have used Tom Plumber several times in the past and have been very pleased. Their technicians truly go above and beyond to diagnose, repair, and communicate. It was the best experience Ive ever had with a plumbing company.However, we did have an incident with a technician that came out last week for an emergency clogged drain that flooded our basement. After working on our drain in the basement, he came to our front door and told us what he thought the issue was and wished us a good night. I went down to the basement 2 hours later to find our basement door to the outside completely open!!! (He had been going in and out of that door to do his maintenance). Not only that, but he didn't put either drain cover back on leaving a very dangerous situation for our small child.There was mud all over the wall and splatted all over our guest bed from when he was drilling. If he had communicated to us before drilling we could have easily moved the guest bed out of the room our covered it with a tarp. I understand that maybe he didn't realize it was going to cause a mess, but he should have given us a heads up once it did. He left the mud splatter from the drilling all over the wall, instead of wiping it off. The mud on the floor in the photos is from the original flood, not from his drilling, so I was fine with cleaning that up.Tom Plumber did reach out to me after leaving my original 2 star review. I've changed it to 4 stars because this has been our only bad experience with them.
September 18 · Danielle Wanies
Was on time. Gives a call ahead to let you know how long it'll be till he's there. Talked it all the way through thorough inspection. A definite 100% total satisfied . Esteban was great. A 5 out of 5
September 26 · Linda Schwettman
Austin and Max did a phenomenal job diagnosing a major leak in our yard. They were professional and kind, took the time to explain where the leak was and what steps will need to be taken next. Anytime we have any plumbing needs, we call them first as they always do great work. Oh…and the pink plunger is cute too!
September 26 · Jennifer Norsworthy
Connor was immensely helpful. Called him to fix drain issue in dishwasher and was able to solve the problem through the garbage disposal which sounds a lot better now too! Very respectful and professional, strongly recommend Connor and everyone I’ve dealt with at 1-Tom Plumber!
September 30 · Alex Zavakos