Turnbull Plumbing & Heating Introduce
Welcome to your guide on professional plumbing and heating services right here in Oberlin, Ohio. When it comes to maintaining the comfort and functionality of your home or business, having a reliable contractor you can trust is essential. Turnbull Plumbing & Heating, located conveniently in Oberlin, has established itself as a dedicated provider of critical plumbing and heating solutions for residents and commercial clients throughout the area.
Dealing with a plumbing emergency or a heating system malfunction can be stressful, especially during the extreme weather conditions Ohio can experience. This local company focuses on offering timely, efficient, and professional services, aiming to address both common and complex issues with expertise. Their core business is centered on mechanical services, including plumbing and heating contracting, and they have been a recognized presence in the local service industry since being listed in the Blue Book since 2004, suggesting a long-standing commitment to the Northeast Ohio region.
Turnbull Plumbing & Heating is not just about fixing leaks or installing new equipment; they strive to deliver comprehensive services that cover the entire lifespan of your plumbing and heating systems, from initial installation and ongoing maintenance to necessary repairs and overhauls. Their work is a vital part of ensuring that homes and commercial properties in the Oberlin area remain safe, functional, and comfortable year-round. They serve both residential and commercial sectors, demonstrating a versatility in handling various project scales and complexities.
Turnbull Plumbing & Heating is strategically situated to serve the Oberlin community and the broader Lorain County area. For local clients, knowing the company’s physical location offers peace of mind and an understanding of their local roots.
Their official business location is:
46661 US-20, Oberlin, OH 44074, USA
This address places the company along a major route, US-20, which is known locally as a significant artery connecting different parts of the region. This accessibility is crucial for technicians needing to quickly dispatch to service calls, whether they are in the immediate Oberlin vicinity or surrounding towns. The ease of access to major roadways helps ensure a prompt response time, which is particularly important when dealing with heating or plumbing issues that require immediate attention. For customers looking for a local contractor with an established, physical presence right here in Northeast Ohio, Turnbull Plumbing & Heating offers that local accountability.
As a comprehensive plumbing and heating contractor, Turnbull Plumbing & Heating provides a wide array of offerings to keep your home or business systems running smoothly. These services fall under both the maintenance and repair of existing systems, as well as new installation for residential and commercial clients.
Available services generally include:
- Plumbing Repair Services: Addressing all forms of leaks, blockages, and pipe malfunctions.
- Plumbing Installation: Professional setup of new plumbing fixtures, piping, and systems for new construction or remodels.
- Maintenance Services: Routine check-ups to ensure the longevity and efficiency of plumbing and heating equipment.
- Heating Contractors Services: Focusing on the installation, repair, and maintenance of various heating systems to keep Ohio properties warm.
- Facility Sanitary Sewerage Work: Services related to sanitary drains and sewer systems.
- Plumbing Piping and Pumps: Installation and maintenance of plumbing pipes and pump systems, including schedules for plumbing piping and pumps.
- Operation and Maintenance of Plumbing: Covering plumbing piping, pumps, equipment, and fixtures.
- Domestic Water Heater Service: This is a critical offering, as evidenced by a positive customer experience involving a leaking water heater replacement.
- Sump Pump Installation: Work relating to sump pumps or interior foundation drains installation.
- Faucets, Fixtures, and Pipes Repair or Replacement: Routine and non-routine work on various plumbing components.
- Backflow Prevention Testing: They are listed as a qualified backflow tester, which is a key service for ensuring water safety and code compliance.
Choosing a local service provider often comes down to the quality of their work and their approach to customer relations. Turnbull Plumbing & Heating is noted for several key features that may distinguish them for customers in the Oberlin area.
Highlights of choosing this local contractor include:
- Dual Expertise: They function as both a plumbing and heating company, offering a centralized resource for two of your property’s most essential mechanical systems.
- Versatile Client Base: The company serves both residential and commercial clients, indicating a broad range of experience across different types of properties and system demands.
- Commitment to Professionalism: Customer reviews frequently highlight the professionalism, courtesy, and efficiency of the technicians, such as 'Craig' being described as professional, or 'Glenn Turnbull' and his crew being called 'excellent' and 'well skilled'.
- Responsiveness for Critical Issues: They have been praised for their ability to schedule last-minute appointments and their speed in responding to emergency or urgent problems, such as a leaking water heater, demonstrating their commitment to timely service.
- Attention to Detail: In one review, a technician, Glenn Turnbull, was noted for taking the initiative to replace a mineral-clogged faucet cap without being asked, showcasing a proactive and thorough approach to service.
- Honest Assessments: The company has been described as being honest, meaning they tell customers what can and cannot be done.
However, it is worth noting that like any business, customer experiences can vary. One review highlighted a significant concern regarding the office staff's handling of a post-service issue, describing the front desk representative as 'rude' and defensive when a problem arose with an old toilet immediately following a repair. This situation underscores the importance of consistent customer service training, particularly from the first point of contact, and is a point for potential customers to consider when evaluating their overall reputation. Conversely, another review praised the office staff as 'wonderful and friendly and helpful,' demonstrating the variable nature of individual experiences.
For residents and businesses in the Oberlin, Ohio region needing service, repair, or maintenance, you can reach Turnbull Plumbing & Heating using the following information:
Address: 46661 US-20, Oberlin, OH 44074, USA
Phone: (440) 775-0383
When you are faced with a plumbing or heating issue in Ohio, choosing a local, experienced contractor is often the best course of action. Turnbull Plumbing & Heating offers a combination of long-term local presence—having been established in the area since at least 1991—and a comprehensive service menu that covers the most common and complex mechanical needs for properties in Lorain County.
Their history suggests a depth of experience in handling the infrastructure of older and newer homes and commercial buildings in the region. Testimonials often focus on the quality of their technical staff, highlighting technicians who are professional, communicate effectively, and are committed to solving the problem efficiently. The ability to quickly dispatch a professional for issues like a leaking water heater, as described by one grateful customer, is a major benefit that can mitigate property damage and restore comfort quickly. Furthermore, the practice of providing clear and honest assessments, as mentioned in customer feedback, helps build trust with clients who value transparency in service.
While the isolated report of a negative customer service experience with office staff should encourage the company to review its internal communications, the overwhelmingly positive feedback regarding the technical expertise and professionalism of the field technicians, such as Glenn and Craig, speaks to the company's core strength in service delivery. For any Ohio homeowner or business owner seeking reliable, comprehensive plumbing and heating services from a contractor with deep local roots and a history of quality technical work, Turnbull Plumbing & Heating remains a solid option to consider for your next installation, maintenance, or emergency repair project.
Turnbull Plumbing & Heating Details
Offerings
- Repair services
Turnbull Plumbing & Heating Photos
Turnbull Plumbing & Heating Location
Turnbull Plumbing & Heating Reviews
We called this company to replace the seal under the toilet. The visit started out fine. Rick the plumber seemed to do a good job. Our toilet was made in 1963 and has been meticulously cared for and in pristine condition. The plumber said our toilet was old and should be replaced. Within hrs of him leaving the toilet would no longer flush, the water was within an inch of overflowing. I called the lady at the front desk and boy was she rude!!! I told her that since the plumber left our toilet hasn't been right. She said well your toilet is old. And that Rick is experienced. I said that may be but we still have a problem that wasn't there before his job and the toilet is crooked hitting the wall. She didn't try to help, only defense tones instead of trying to I'm sorry you're not happy. Customer service should be about trying to make new customers want to come back. We will never say a good word about this company. We just wanted our most prized, pristine toilet restored to the way it was before he replaced the seal. Highly disappointed with the lady who answerers the phone. #lostcustomers
June 14 · Kristin SpearsI had a leaking water heater. They were able to make a last minute appointment for the following morning. Craig was so professional and took the time to explain what he needed to do to get everything replaced and fixed. Everyone I spoke with was very courteous and genuinely wanting to help. As a single woman, I am always concerned that people will try to take advantage. At no point did I feel this way. They were true to the quote I was initially given. I totally will recommend them to friends and family.
August 14 · Catherine CortinaI was in a tough spot but Mr. Turnbull saved the day (the year actually) and did an amazing job winterizing my home!! Highly recommend - extremely professional and outstanding service- thank you!!
February 01 · Bas S-6 below in Oberlin & guess what, NO WATER in the house. Checked the cellar & plenty warm down there so what's the problem?? Called Geisel & explained the problem & he said he's have someone get back to me...never happened! Called Turnbull & talked to Robyn & she said Glen would be out in an hour or so & then there he was, right on time. He checked out the basement & decided it was something outside. Remember -6f. I thought it might be that the main might not be buried deep enough & froze but Glen went out to check things out & found that the cap on the street shut off was missing & that he couldn't get the shut off tool down the access, so he called the city water dept. & they came out but couldn't do anything either. I suggested pouring a cup of gasoline down the hole & lighting it but that didn't go over very well w the crew??? I then remembered that when I worked, filming in foundries, that they had these long blow torches that might do the job but where to find a foundry?? I then remembered that most cities used torches like that to melt tar on the streets so I suggested that they contact the street dept & see if they could get one, to hopefully melt the ice 5' under ground??So they drove off & I thought that I was left to deal with no water for 4 days until it warmed. Being sick of no water, I started calling Asphalt places to see if I could get a torch, no luck as they were all in Florida for the Winter! After a few hours I called the water dept. to see what was going on & talked to Dennis & he told me that Glen said he was out looking for something to put down the access to melt the ice. We got to chatting & I mentioned the Blow Torch thing & he said that the water dept. had them at one time, to melt frozen fire hydrants but he hadn't seen any in 10 years! {Climate Change} So I hung up with him & then called the Fire Dept. thinking that they must have them but no luck. {don't ever have a house fire in sub zero weather around here] Anyway I found them at Harbor Freight for like $19.99 so I called the water dept. back to let them know, so, I maybe could get my water back, if that was really the problem?? Anyway he said that they had just found one & were on there way to give it a try. As I was hanging up, I saw Glen & the Water Dept. truck pull up. Well they got out the torch, [a real beater that looked like it hadn't been used in 20 years] & fired it up & put it down the hole. Twenty mins. later, the water started to flow like it never did before, so I went outside & screamed at Glen & John who were keeping warm in the truck that it was a job well done, Super COLD but that it was working!! BRAVO!!!So if your looking for a guy that doesn't give up, even when it's minus 25f windchill, Glen Turnbull is your man!!! Thanks Glen!!!
January 30 · Frans SGlen and his son came to my 90 year old mother's house within 20 minutes after her call. He fixed the issue shortly after arriving. Roto Rooter had been there the day before for 5 hours and couldn't fix it. Next time call Turnbull first time.
January 10 · Steve Drummond
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