Restore Tactics Inc. Introduce
Finding a reliable, professional, and trustworthy contractor for your home's most essential systems can be a challenging task for any California homeowner or business owner. When it comes to the crucial areas of plumbing and disaster recovery, you need a team that offers both technical expertise and a commitment to customer care. This is where a company like Restore Tactics Inc. stands out in the Los Angeles County area, particularly for residents and commercial properties in and around Sylmar, CA. They are not just focused on patching a problem; they aim for a full, lasting resolution, offering a blend of traditional plumbing services and essential property restoration work.
Restore Tactics Inc. has established itself as a versatile service provider that understands the dual nature of property issues in Southern California—often, a plumbing failure quickly becomes a water damage disaster, which then requires specialized restoration. By offering a comprehensive suite of services under one roof, they simplify the process for the customer, eliminating the stress of coordinating multiple contractors during an already stressful time. Their mission extends beyond just repairs; it’s about restoring lives, property, and, crucially, peace of mind for the local community they serve.
Their team is committed to deploying advanced technology and employing highly trained technicians to diagnose problems accurately, from a simple clogged drain to a complex slab leak or main sewer line replacement. The customer experience, as reflected in various testimonials, highlights their courtesy, professionalism, and thoroughness—traits that are highly valued when work involves invasive repairs to your home or business structure. They strive for transparency in pricing and comprehensive communication throughout the service process, ensuring clients in California are kept informed every step of the way. Whether you are dealing with a small plumbing issue or the aftermath of a major home disaster like fire or flood, Restore Tactics Inc. aims to be the single point of contact you need for effective resolution.
A primary area of their specialization is responding to and remediating the aftermath of sudden home disasters. A pipe burst or an overflowing sewer is not just a plumbing emergency; it can lead to severe structural damage and the rapid growth of mold. By having expertise in both the cause (plumbing) and the effect (restoration), Restore Tactics Inc. can provide a seamless recovery process. They handle the immediate emergency, stop the source of the damage, and then proceed with the necessary cleanup, drying, and restoration work, often assisting with the complex and time-consuming process of working with insurance claims. This integrated approach is especially beneficial in a region where emergencies can strike at any time.
Restore Tactics Inc. is conveniently located and operates within the broader Los Angeles County, making them accessible to a large portion of Southern California. The main operational hub for this location is situated to serve the Sylmar community and its surrounding neighborhoods.
The official listed physical location is:
13034 San Fernando Rd, Sylmar, CA 91342, USA
This Sylmar base positions them perfectly to provide timely service across the San Fernando Valley and beyond, including areas like Santa Clarita, Beverly Hills, and West Los Angeles. Given the nature of their work—handling both routine service and 24/7 emergencies—accessibility is paramount. Their commitment to 24/7 availability for emergency plumbing and restoration needs means that California property owners can reach out to them anytime, day or night, to address a crisis immediately. For scheduling non-emergency services or consultations, their location offers a centralized point of operation for their mobile service teams.
Restore Tactics Inc. provides a robust and expansive range of services that cover two major categories: plumbing and disaster restoration. Their goal is to be a full-service solution provider, meaning you rarely have to call a second company.
Their primary service offerings include:
- Plumbing Services: This covers all aspects of residential and commercial plumbing systems, from routine maintenance to major overhauls.
- Water Damage Restoration: Dealing with the consequences of leaks, floods, and burst pipes, including water extraction and structural drying.
- Fire Damage Restoration: Comprehensive cleanup and restoration following fire and smoke damage events.
More detailed services are listed below:
- Plumbing Repair and Installation: Plumbing repair, plumbing installation, pipe repair, repiping & pipe installation (including copper repipes), and fixture repair and installation.
- Drain and Sewer Services: Drain cleaning, hydro jetting services, sewer cleaning, sewer repair, sewer main installs and repairs, sewer video inspection, drain installation, drain repair, and comprehensive drain cleaning for clogs.
- Leak Detection and Repair: Plumbing leak detection, slab leaks, slab leak repairs, and leak detection using advanced technologies like thermo imaging for hot water leaks.
- Water Heater Services: Water heater installation, water heater repair, and water line plumbing, installation, and repair.
- Specialty Plumbing and Water Quality: Backflow & prevention testing, backflow prevention services, main water line repair, outdoor plumbing system repair, sump pump repair, water pressure issue resolution, and water treatment services.
- Emergency and Commercial Services: 24/7 emergency plumbing, emergency repairs, and full-scale commercial plumbing services for commercial property owners.
- Disaster and Property Restoration: Water damage services, fire damage restoration, smoke damage restoration, mold clean up service, mold inspection, sewage clean up, full restoration, waterproofing services, and COVID-19 sanitization.
Choosing a service provider is often about more than just the technical work; it’s about the support structure and commitment they bring to the job. Restore Tactics Inc. emphasizes several key features that set them apart as a reliable option for Southern California residents.
- 24/7 Emergency Service: Recognizing that plumbing and restoration issues don't adhere to business hours, they offer round-the-clock availability to address urgent and critical emergencies immediately.
- Dual Expertise in Plumbing and Restoration: By being experts in both the cause (plumbing) and the resulting damage (water/fire restoration and mold), they provide a seamless, start-to-finish solution.
- Experienced Team and Leadership: The company is backed by a team of experienced professionals, with customer reviews often praising the courteous, professional, and efficient nature of their crew members.
- Insurance Claims Assistance: They offer valuable support in navigating the often-complex insurance claims process for restoration work, helping to ease the administrative burden on property owners.
- Free Estimates: They provide free quotes for services, ensuring transparency and clarity on pricing before any major work begins.
- Advanced Technology Use: The team utilizes modern methods, such as hydro jetting for drains, camera inspection for sewer lines, and trenchless technology for sewer replacements.
- Residential and Commercial Focus: Services are tailored to meet the unique needs of both residential homeowners and commercial property owners throughout the service area.
- Commitment to Customer Care: The company, including its owner, James Duran, and key personnel like Robert, Eric, and Oscar, is noted for its kindness, consideration, and dedication to solving stressful situations for the community.
If you are a California resident in need of immediate emergency assistance or wish to schedule a service consultation, you can reach Restore Tactics Inc. using the following details.
Address: 13034 San Fernando Rd, Sylmar, CA 91342, USA
Phone: (855) 818-2500
For homeowners and commercial clients across Los Angeles County, the choice of a plumbing and restoration company should come down to comprehensive capability, immediate availability, and proven customer service. Restore Tactics Inc. provides a compelling option because it masters the full cycle of property crisis management.
The integrated nature of their services is a significant advantage. A pipe burst or sewer backup is not a single problem but two—a plumbing issue and a water damage issue. Hiring separate companies for each stage can lead to miscommunication, delays, and extended disruption. Restore Tactics Inc. simplifies this by assigning a coordinated team that addresses the clogged drains or broken lines and simultaneously starts the critical restoration process of drying and cleanup, which is essential to prevent secondary damage like mold growth. Their hands-on approach is reflected in real-world situations, such as the customer review detailing the main sewer line repair. The team, including James, Robert, Eric, Raymond, Agustin, and Oscar, demonstrated not only technical expertise in diagnosing and fixing a severe root infiltration but also an impressive commitment to restoring the property, including replacing the concrete and reseeding the grass—a truly full-service approach.
Furthermore, the company's commitment to 24/7 availability ensures that when a crisis hits, you are not waiting until morning for help. This emergency response capability, combined with their willingness to work with insurance claims, alleviates two of the biggest stressors associated with property damage. They offer peace of mind by acting as a single, knowledgeable partner throughout the entire, often-turbulent, process of property repair and recovery. Whether it’s hydro-jetting a stubborn drain, installing a new water line, or fully remediating mold and fire damage, their broad skillset and local focus on the Sylmar area make them a practical and reliable choice for maintaining the health and safety of your California property.
Restore Tactics Inc. Services
Plumber
- Plumbing leak detection
- Water heater installation
- Plumbing pipe repair
- Plumbing leak repair
- Outdoor plumbing system repair
- Sewer repair
- Water heater repair
- Sewer cleaning
- Sump pump repair
- Drain cleaning
- Backflow & Prevention Testing
- Commercial Plumbing Services
- Drain Installation
- Drain Repair
- Drain Services
- Emergency Plumbing
- Hydro Jetting
- Leak Detection
- Leak Repair
- Mold Clean Up Service
- Mold Inspection
- Plumbing Maintenance
- Plumbing Repair
- Plumbing Services
- Repiping & Pipe Installation
- Sewer Services
- Slab Leaks
- Smoke Damage Restoration
- Water Damage Services
- Water Line Installation
- Water Line Plumbing
- Water Line Repair
- Water Pressure Issues
- Waterproofing Services
- Fire Damage Restoration
- Covid 19 Sanitization
- Disaster Response
- 24/7 Availability
- Any Drain Cleaning
- Backflow Prevention
- Clogged Drains And Sewers
- Commercial Drain Services
- Commercial Property
- Comprehensive Drain Cleaning
- Drain Cleaners
- Drain Cleaning & Repair Leak
- Drain Problem
- Drain Solutions
- Drain System
- Emergency Repairs
- Fixture Repair And Installation
- Floor Drains
- Free Estimate
- Full Restoration
- Hydrojetting Services
- Insurance Claims
- Kitchen Sink
- Main Water Line Repair
- Pressure Problems
- Repipe My Home
- Residential And Commercial Plumbingservices
- Slab Leak Repairs
- Underground Pipes
- Washing Machine
- Water Line Repair And Replacement
- Water Pressure
Restore Tactics Inc. Details
Service options
- Onsite services
Offerings
- Repair services
Restore Tactics Inc. Photos






Restore Tactics Inc. Location
Restore Tactics Inc.
13034 San Fernando Rd, Sylmar, CA 91342, USA
Restore Tactics Inc. Reviews
pricehomeinsurancevalvepropertytechniciancarpetceilinginspectionreviews
★ 5★ 4★ 3★ 2★ 1I don’t usually write reviews, but the Restore Tactics team, owned by James Duran, truly went above and beyond to solve a stressful and serious issue with our main sewer line. It started with the sounds of gurgling toilets and led to a nightmarish discovery of a severe root infiltration from our front yard tree. After another plumbing company initially started the job, my friend recommended James and his crew. From the beginning, the customer service was outstanding. James dropped by to investigate the problem and assured us they could fix it for a price within our already stretched budget.The Restore Tactics team showed up on Saturday, the next day. James, Robert, Eric, Raymond, Agustin, and Oscar were courteous, arrived on time, were well-equipped, and ready to work. They carefully inspected the line using a camera, gently and slowly cut through the tree root obstructions, removed a part of the sidewalk, repaired and replaced the damaged pipes, and explained everything thoroughly and clearly. The repair was an enormous undertaking, but they worked efficiently, respectfully, and with evident expertise.I appreciated their commitment to solving the problem and alleviating the stressful situation; they always cleaned the area thoroughly when they were done for the day. After digging and repairing the immense issue, they restored the yard by refilling the holes, reseeding the grass, and replacing the concrete slab in the sidewalk. They also provided a separate cleanout for easy access from the front yard. The pricing was more than reasonable and transparent; they never pressured us. But what was most impressive was their kindness and consideration for the community; James and his team wanted to help us.I’m beyond grateful for Restore Tactics and will call them again if I have any plumbing issues.As a parent, I was also amazed by how James took the time to bring his young son for a few visits and explained how they would solve the situation.
May 09 · JodiWe are so happy we found Restore Tactics because they have taken care of multiple issues in our home. We have been having some plumbing issues with toilets backing up. And we needed re-grouting in our bathrooms & kitchen. We had a great experience working with Robert to get this done. They sent over Eric & Luis to do Hydro-jetting & they were great!! We then had Oscar do the grout work. It came out beautiful!! The price was very reasonable compared to other estimates we got. Thank you guys very much!!
April 16 · Chiqa NiqaI had a water leak in my ceiling and needed assistance immediately. My insurance, American Home Shield arranged for a plumbing Company that I will not name come to my residence. I waited 5 days and on the day of my appointment they canceled within the last hour of my timeframe. Nonetheless, Restore tactics took the job. Service technician, Erick Monroy came the same day and stopped the leak. He informed of in detail of what needs to be done and what he will perform. Erick answered all my questions, he was patient, and understood all my concerns. I was highly impressed with his professionalism. I will reach out to Restore Tactics for future plumbing needs.
April 10 · Earl BrooksFirst and foremost the entire team are GREAT COMMUNICATORS!!! I am unfortunately one of the thousands of residents that have been affected by these devastating Jan 2025 LA winds and wildfires. Everyone at Restore Tactics - from Roberta, to Freddy, to Robert, to Francisco, to Johnny, to Oscar and my sincere apologies to anyone's names I have forgotten 🙏🏽... They are all so very kind and Roberta and Robert answers texts and calls in amazing time frames!! They are prompt with in-person appointments and call-back phone calls. Robert and his crew are very attentive to details and have great communication when describing in simple terms of the steps and what type of job needs to be done. The crew members did an amazing, excellent job!! Despite some delays beyond their control due to this massive affected scope, they gave 100% in their quality of work and then some. I personally feel construction, restoration and cleaning services are like dentists, ophthalmologists and hair stylists--- when they are very communicative, attentive to details, do amazing jobs AND without breaking your wallet and accounts, STICK WITH THEM TIL THE END!!!... My partner on the other hand disagrees with that notion, but guess what... Forget you forgot you this is not about you!! Anyway, thx again so very much to the Restore Tactics team, there's more positive adjectives and adverbs that I could write, but I'm pressed for time at the moment. But yep yep I will be calling RT for most of my future projects!!! ☺️☺️Description of Work: I'm sure there were more technical work terms done that I cannot recall the terms at this time, but the legist of it was smoke restoration, scrubbing and wiping down my personal property, the attic, the entire house, power washing the exterior of the house, bringing unwanted or unsalvageable items to the outside curb for pickup, setting up containment area for new insulation, carpet cleaning, painting, fogging, disinfecting deep cleaning... Thank you, thank you👍🏽🙏🏽😎.. God Bless 😇🙏🏽😎
April 21 · DanetLove these guys. Been using them since ‘06 when they were Duran Bros Plumbing. Over the years they have repiped my whole property and fixed multiple types of damage. Reliable with reasonable rates. Good people, highly recommend.
March 03 · Daniel O'Keefe
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