Honest Plumbing & Rooter, Inc. Introduce
For residents and commercial property owners across the San Fernando Valley and the greater Los Angeles area, maintaining a functional, reliable plumbing and waste management system is a necessity. Honest Plumbing & Rooter, Inc., an established California corporation that began business operations in July 2007, is a contractor dedicated to addressing this need. Operating out of Sylmar, this business positions itself as a full-service provider, specializing in a vast array of technical plumbing services that go beyond basic repairs.
The company’s service scope, evident in its name, highlights a focus on rooter work—the specialized cleaning and repair of sewer and drain lines—a crucial service in an area with a combination of aging infrastructure and aggressive tree root growth. Furthermore, their extensive list of offerings demonstrates a deep commitment to highly specialized areas, particularly for properties reliant on septic systems, which is a common characteristic in the more rural or foothill regions surrounding Sylmar.
With management involving Benjamin R. Garcia (RMO/CEO/President) and Deana Garcia (Officer), the company is structured to handle everything from routine household maintenance to significant system overhauls and emergency situations. They emphasize being a comprehensive resource for residential and commercial clients requiring repairs, installations, and preventative system maintenance throughout the Los Angeles region.
Honest Plumbing & Rooter, Inc. is centrally located in the San Fernando Valley at 13730 Glenoaks Blvd in Sylmar, California. This strategic location places them in a prime position to rapidly respond to plumbing needs across a broad service area, including Northridge, Granada Hills, and other surrounding communities.
The Sylmar location offers logistical advantages for covering the diverse plumbing environments of Southern California. For instance, Sylmar and the adjacent foothills are known to have a higher concentration of homes with private septic systems, in contrast to the municipal sewer-only systems found in more densely urban parts of the city. A company based here and specializing in septic services is uniquely equipped to serve these local, specialized needs. Their proximity to major transportation corridors further allows for quicker mobilization to address urgent or emergency plumbing situations throughout the greater Los Angeles metropolitan area.
Honest Plumbing & Rooter, Inc. offers an extensive suite of services, categorized into four main functional areas:
- Drain and Sewer Line Specialists: Addressing critical system blockages and failures.
- Drain Cleaning and Repair, including Clogged Drains and Toilets
- Sewer Repair and Sewer Repairs, handling Damaged Sewer Lines and Sewage Backups
- Advanced techniques like Hydro Jetting for stubborn clogs and Tree Root Removal
- Sewer Line Inspection and Location, using Video Camera Inspection and Drain Camera Inspection
- Trenchless Sewer Pipe repair options, offering less invasive solutions
- Septic System Services: Focused on the maintenance and regulatory requirements of non-municipal waste systems, common in the local area.
- Septic Pumping and Septic Tank Service and Repair
- Septic Certification, a requirement often needed for property sales
- Septic Tank Installation, Leech line repair, Leach Lines, and Seepage Pits
- Pipe, Leak, and Water System Repair: Core services for structural plumbing integrity and water appliances.
- Plumbing Leak Detection and Electronic Leak Detection, essential for water conservation and mold prevention
- Plumbing Pipe Repair and Replacement, including for a Burst Pipe
- Repiping services such as Copper Repipe and Galvanized Pipe Replacement
- Water Heater Replacement & Repair, including for conventional and potentially tankless systems
- Gas Lines installation and repair
- Fixtures, Appliance, and General Plumbing: Daily and routine needs for residential and commercial kitchens and bathrooms.
- Toilet Installation and Toilet Repair
- Shower Installation and Shower Repair
- Faucet Installation and Faucets And Fixtures Repair
- Garbage Disposal Installation, Garbage Disposal Repair, and Repair Garbage Disposal
- Outdoor plumbing system repair and general Plumbing Work and House Maintenance
- Commercial Plumbing Services
The company highlights several key features that may distinguish its service model:
- Emergency Services: They offer Emergency Plumbing Services, addressing urgent issues like a Burst Pipe, Clogged Drain, or Sewage Backups to mitigate property damage. The company advertises that Emergency Services are Available.
- Specialized Equipment and Techniques: The use of Hydro Jetting and Video Camera Inspection is advertised, indicating an investment in modern, non-destructive diagnostic and cleaning methods.
- Septic and Mold Expertise: The inclusion of Septic Certification, Septic Pumping, and specialized services like Mold Testing and Mold Remediation suggests a preparedness to handle complex, interrelated property issues that extend beyond standard pipe repair.
- Payment Convenience: The business accepts major Credit cards, providing flexible payment options for services rendered.
- Business Standing: Honest Plumbing & Rooter, Inc. maintains a rating of A+ with the Better Business Bureau (BBB) of Los Angeles & Silicon Valley; however, it is important to note that the company is not currently a BBB Accredited Business.
To inquire about services or schedule an appointment, the company can be reached at the following:
Address: 13730 Glenoaks Blvd, Sylmar, CA 91342, USA
Phone: (818) 840-8842
Mobile Phone: +1 818-840-8842
When selecting a plumbing contractor in the competitive Los Angeles market, the sheer depth of services offered by Honest Plumbing & Rooter, Inc. is a notable factor. Their clear specialization in both septic systems and advanced rooter technologies means they may be a good choice for homeowners in the San Fernando Valley foothills or older properties facing complex underground issues like tree root intrusion or leach line failure. The ability to handle related services like Mold Remediation also simplifies the repair process for water damage incidents.
However, potential customers in California should always approach contracting services with prudent due diligence. While the business is a long-standing corporation and carries an A+ rating with the BBB, public customer feedback found across various platforms, including the BBB’s own customer review section, presents a polarized view, with some customers expressing high dissatisfaction regarding responsiveness and pricing practices.
As advised by consumer protection agencies, when considering a local contractor for a major repair or installation, it is crucial to take the following steps to ensure a positive experience:
- Verify Licensing and Bonding: Confirm the company's current California State Contractors License Board (CSLB) standing to ensure they are legally able to perform the work and are properly insured.
- Check Multiple Quotes: Always obtain detailed, itemized quotes from several different licensed companies before agreeing to service, especially for high-cost repairs like sewer line or water heater replacement.
- Consult Diverse Review Sources: Review recent customer feedback from a variety of independent consumer platforms, beyond a single source, to gain a comprehensive picture of current service and communication standards.
For residents in the Sylmar area needing specialized services like septic maintenance or complex rooter and sewer repair, Honest Plumbing & Rooter, Inc.'s technical expertise makes them a provider worth considering, provided that potential clients execute thorough vetting as part of their decision-making process.
Honest Plumbing & Rooter, Inc. Services
Plumber
- Drain cleaning
- Faucet installation
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- A Burst Pipe
- A Clogged Drain
- A Clogged Toilet
- Broken Plumbing
- Commercial Plumbing Services
- Copper Repipe
- Damaged Sewer Lines
- Drain Camera Inspection
- Drain Cleaning And Repair
- Electronic Leak Detection
- Emergency Plumbing Services
- Emergency Services Available
- Faucets And Fixtures Repair
- Galvanized Pipe Replacement
- Gas Lines
- House Maintenance
- Hydro Jetting
- Kitchen And Bathroom Plumbing Services
- Leach Lines
- Leak Fixes And Prevention
- Leaking Pipes
- Leech line repair
- Lines Repair
- Mold Remediation
- Mold Testing
- Pipe Repair / Replacement
- Plumbing Contractors
- Plumbing Work
- Repair Garbage Disposal
- Seepage Pits
- Septic Certification
- Septic Pumping
- Septic Tank Installation
- Sewage Backups
- Sewer Camera Inspection
- Sewer Drain Cleaning
- Sewer Line Inspection
- Sewer Line Location
- Sewer Repairs
- System Maintenance
- Tank Repair
- Toilet Installation
- Toilet Repair
- Tree Root Removal
- Trenchless Sewer Pipe
- Video Camera Inspection
- Water Heater Replacement & Repair
- Water Leak
- Water Pipes
- septic tank service and repair
Honest Plumbing & Rooter, Inc. Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Honest Plumbing & Rooter, Inc. Photos

Honest Plumbing & Rooter, Inc. Location
Honest Plumbing & Rooter, Inc.
13730 Glenoaks Blvd, Sylmar, CA 91342, USA
Honest Plumbing & Rooter, Inc. Reviews
Absolutely the WORST. Will not answer calls or return messages. And if you do by chance get Deana on the phone she can never “talk right now, can you call me back in an hour?” How are you expecting to have a successful business if you can’t ever get anyone on the phone. Pretty sure they screen calls if they think you’re calling about them owing you money or issues on their end. If could give 0 stars i would. THE WORST.
September 13 · David BerryThis company grossly overcharged my 90 year-old grandma for changing out a bathroom faucet. She unfortunately can’t check reviews on the internet and found this place in the yellow pages. After hearing about her experience, looking over the ridiculous receipt, and reading through this business’s reviews (check Yelp for plenty of negative reviews), it seems like my grandma is not the only elderly person who’s been swindled by them. I’d think twice about trusting any of their quotes.
April 01 · Melissa ChaHonest Plumbing is your one call does it all plumbing service. The technician shown up on time an was the most knowledgeable plumber I had the pleasure to meet. Price was fair and there was no pressure sure to upsell on things I don't need. I will definitely use Honest Plumbing for ALL my plumbing needs!
September 02 · Gome HivrIf you are looking for someone to rip you off call this guy. Quick to come over and takes for ever to finish the work. Always making excuses for not doing work on time. And just keeps trying to bill you for unfinished work. Yeah NOT HONEST for sure. Poor workmanship.
March 04 · coca cruz- August 02 · M M
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