Firefly Plumbing and Heating, Inc

- 800 Rock Rdg Tr, Milltown, WI 54858

For residents and property owners throughout Polk County and the Western Wisconsin region, finding a reliable, knowledgeable contractor for essential home systems like plumbing and heating is paramount to comfort and safety, especially during the challenging winter months. Firefly Plumbing and Heating, Inc. stands out as a locally based, dedicated service provider that offers comprehensive solutions for both critical areas of home maintenance.

Operating out of Milltown, WI, Firefly Plumbing and Heating, Inc. provides a wide array of repair and installation services, ranging from quick fixes like a leaky faucet to major projects such as water heater replacement and complex sewer line repair. In a climate where a functioning heating system is non-negotiable, the team is well-versed in essential heating services, including boiler maintenance, ensuring homes stay warm and operational. They are prepared to offer both onsite service and convenient online estimates, making it easier for busy Wisconsin residents to begin addressing their plumbing and heating concerns.

The company’s approach is centered on clear communication and technical proficiency. As a dual-specialty contractor, they eliminate the need for separate calls to a plumber and a heating technician, streamlining service for homeowners. The positive customer feedback often highlights the individual technicians, specifically noting their efficiency, expertise, and willingness to fully explain repair options and associated costs. However, potential clients should also be aware of varied customer experiences, as one reviewer noted concerns regarding communication and the professional interaction dynamic. This suggests that while technical skill is strong, clarity in customer service interactions is a priority they should aim to maintain consistently across all clients.

Location and Accessibility

Firefly Plumbing and Heating, Inc. is strategically located to serve the needs of Western Wisconsin, placing a strong emphasis on the local communities in and around Polk County.

• Primary Address: The business is situated at 800 Rock Rdg Tr, Milltown, WI 54858, USA. This central positioning within the county allows for effective and prompt dispatch of personnel.
• Core Service Area: Public records, such as those from the Better Business Bureau, confirm that a significant portion of their business is focused on serving Polk County, WI. Their local knowledge is beneficial in dealing with regional infrastructure issues, such from dealing with well systems to navigating local codes for installations.
• Onsite Services: The company primarily provides Onsite Services, meaning their skilled technicians travel directly to the customer’s home or business to diagnose and perform necessary repairs or installations.
• Modern Accessibility: To initiate service, customers can take advantage of modern options, including requesting Online Estimates, adding a layer of convenience and transparency to the initial consultation phase.

This local focus ensures that residents in Milltown, Luck, and the surrounding areas have a nearby expert capable of quick response times for both scheduled work and unexpected emergency repairs.

Services Offered

Firefly Plumbing and Heating, Inc. offers a comprehensive list of repair and installation services, covering nearly every aspect of a property’s water, waste, and essential heating systems. Their service portfolio includes:

• Water Heater Management: Expertise in both the installation and repair of Water Heater Installation and Water Heater Repair, as well as Water Tank Installation and Water Tank Repair.
• Drainage and Waste Systems: Critical maintenance services such as Drain Cleaning and Sewer Repair.
• Fixture Installation & Repair: Handling common household fixtures, including Faucet Installation, Faucet Repair, Toilet Installation, Toilet Repair, Shower Installation, and Shower Repair.
• Leak Detection and Remediation: Specialized services like Plumbing Leak Detection, Plumbing Leak Repair, and general Plumbing Pipe Repair.
• Water Management Systems: Installation and upkeep of essential protective systems like Sump Pump Installation and Sump Pump Repair.
• Kitchen Appliance Plumbing: Installation and repair of Garbage Disposal Installation and Garbage Disposal Repair.
• Exterior Plumbing: Addressing property-line and outdoor issues with Outdoor Plumbing System Repair.
• Boiler and Heating Support: While the primary focus is plumbing, their inclusion of "Heating" in the business name and customer reviews confirms active involvement in the repair and running of heating systems, such as getting a boiler running smoothly again, a crucial service for Wisconsin homes.

This extensive range of repair services ensures that most residential plumbing and urgent heating needs can be addressed by a single, qualified contractor.

Features and Highlights

The key features of Firefly Plumbing and Heating, Inc. focus on their technical proficiency, dedication to service efficiency, and commitment to offering practical solutions to their customers:

• Dual Plumbing and Heating Expertise: Offering a combined skillset in both plumbing and critical home heating systems allows for a more integrated and comprehensive approach to home maintenance, especially valuable in the state's cold climate.
• Transparent and Multiple Options: Technicians, such as Shawn, are noted for being "completely straight about the cost" and providing "multiple options" on how to fix an issue, allowing the customer to make an informed decision based on budget and urgency.
• Efficiency and Thoroughness: The team is praised for working "very efficiently" and ensuring the "job was done correctly before leaving," demonstrating a commitment to quality workmanship that is completed in a timely manner.
• Availability of Online Estimates: The offering of Online Estimates is a modern, customer-friendly feature that allows homeowners to start the process of assessing cost and scope of work from the convenience of their home before an onsite visit.
• Strong Word-of-Mouth Reputation: The business is noted for having come "highly recommended by word of mouth and reviews posted," suggesting a long-standing history of good technical service within the tight-knit local community.
• Broad Repair Focus: Their comprehensive service list is heavily concentrated on repair and maintenance services, indicating a strong focus on keeping existing home systems functioning optimally, which is often more cost-effective for homeowners than immediate replacement.
• Positive BBB Service Area Recognition: Public records confirm their dedication to the local area, specifically listing service to Polk County, WI.

These highlights suggest a company built on a foundation of solid technical skill and honest communication, though potential customers should be mindful of the importance of maintaining clear, respectful dialogue with all service personnel.

Contact Information

To request an Online Estimate, schedule a repair service, or for any general inquiries, interested individuals in the Milltown area and surrounding Polk County communities can reach out using the following contact details:

• Address: 800 Rock Rdg Tr, Milltown, WI 54858, USA
• Primary Phone: (715) 554-1207
• Mobile Phone: +1 715-554-1207

What is Worth Choosing: Technical Skill and Cost Transparency

Choosing a plumbing and heating contractor in rural Wisconsin requires a blend of trust, technical confidence, and value. Firefly Plumbing and Heating, Inc. is worth choosing primarily for their demonstrated expertise in critical repair services—everything from a malfunctioning boiler in the cold to serious water leaks—and their commitment to cost transparency.

The positive customer experiences highlight a business model where the technician takes the time to explain the problem, outline multiple repair options, and be "completely straight about the cost." This level of honest, upfront communication is an incredibly valuable feature for any Wisconsin resident who wants to avoid unexpected service charges or unnecessary repairs. Furthermore, the combined plumbing and heating expertise means homeowners can rely on one local business to manage two of their most critical home systems, simplifying maintenance and emergency response. The focus on efficiency and ensuring the job is done correctly before leaving also ensures a long-lasting, quality result.

While the isolated concern regarding communication with a female customer is a factor for awareness, the overall public data emphasizes the company's strong technical reputation and commitment to the local Polk County service area. For a homeowner prioritizing an efficient, skilled technician who is transparent about pricing and proficient in both plumbing and heating repair, Firefly Plumbing and Heating, Inc. presents a compelling local choice.

Firefly Plumbing and Heating, Inc

800 Rock Rdg Tr, Milltown, WI 54858, USA