R.T. Moore Introduce
For over half a century, R.T. Moore has been an established name in the Central Indiana service industry, initially founded as a dedicated plumbing company right here in Indianapolis. Today, they have grown into a comprehensive mechanical contractor, offering a vast array of services that cover every essential system in your home or commercial building. Based out of the capital city, R.T. Moore is equipped to handle everything from an unexpected late-night plumbing leak to the complex engineering and design of major new construction HVAC systems.
Their history in Indiana gives them a deep understanding of the local community’s needs, offering a dual focus on both residential and commercial clients. This versatility means that whether you are a homeowner facing a broken sump pump or a property manager overseeing an assisted living facility, R.T. Moore is designed to provide professional, engineered solutions. Their commitment to offering 24-hour emergency service underscores their dedication to the Indianapolis area, ensuring that critical plumbing, heating, and cooling issues—which are particularly challenging during Indiana’s extreme seasons—can be addressed immediately, day or night.
While the company clearly strives for excellence, as noted by customers who highlight the outstanding service of technicians like Michael for warranty work and a consistent focus on a 'customer-focused approach' and 'impressive expertise,' the size and scope of their operations mean that documenting all interactions is crucial. As with any large-scale mechanical contractor operating across both service and construction divisions, clients are well-advised to maintain clear communication records to ensure alignment on complex service agreements and payment terms. R.T. Moore accepts credit cards, providing a convenient payment method for unexpected repairs.
R.T. Moore operates from a central location in the heart of the state, allowing them to efficiently serve the vast Central Indiana region. Their primary service operations are based in Indianapolis, making them a key player for both emergency services and major project work throughout the metro area and beyond.
The official address for their Indianapolis presence is:
- 6340 La Pas Trail, Indianapolis, IN 46268, USA
This location provides excellent accessibility to major Indiana highways and urban centers, facilitating prompt dispatch for their fleet of technicians. For residents and businesses in Indianapolis, Carmel, Fishers, Avon, and other surrounding communities, R.T. Moore’s positioning ensures they are a reliable, local option when immediate mechanical attention is required for residential and commercial properties alike.
R.T. Moore is categorized as a Plumber but provides extensive mechanical contractor services that extend well beyond standard pipe repair. Their offerings cover a broad spectrum of residential and commercial needs, from new construction to emergency fixes.
- Plumbing Installation, Repair, and Maintenance:
- 24-hour emergency service for urgent issues.
- Plumbing repair and maintenance for existing systems.
- Installation of plumbing materials and systems for residential new construction projects.
- Sewer and water line installation and repair.
- Water heater installation and repair, including tankless hot water systems.
- Sump pump installation, service, and emergency repair.
- Repair and replacement of fixtures, including tubs, showers, toilets, and drinking fountains.
- Plumbing design services for construction and remodeling.
- Installation and service of water softeners and filtration systems.
- Heating, Ventilation, and Air Conditioning (HVAC):
- Heating and cooling fixes and system maintenance.
- Air conditioning repair and service.
- Heating repair, including gas heating systems and furnace cleaning.
- HVAC installations for commercial and residential properties.
- Duct work inspection and repair.
- Installation and service for humidifiers and air filtration systems, focusing on indoor air quality.
- Specialized Mechanical and Construction Services:
- Commercial and residential service for large-scale projects.
- Engineering and design services for complex mechanical systems.
- New construction projects and rebuilding services.
- Preventative maintenance plans for all plumbing and HVAC systems.
R.T. Moore has built its extensive operation on several distinct features that appeal to a wide range of Indiana customers, from homeowners to large builders.
- 24-Hour Emergency Service: A critical offering for Central Indiana, providing round-the-clock availability for severe plumbing and heating emergencies, ensuring clients are not left stranded during off-hours.
- Broad Mechanical Contractor Scope: Their deep expertise extends far beyond simple plumbing, encompassing full HVAC, engineering, and new construction design, making them a one-stop-shop for complex mechanical needs in commercial properties and large residential developments.
- Focus on Customer Service Excellence: Positive feedback highlights an individual 'customer-focused approach,' with specific technicians recognized for their 'friendly demeanor' and 'impressive expertise,' suggesting a strong commitment to quality service at the technician level, especially regarding warranty repairs.
- Versatile Payment Options: They simplify transactions by accepting credit cards, which is particularly helpful for managing unexpected emergency repair costs.
- Residential New Construction Expertise: R.T. Moore is a significant contractor in the Indiana new home building market, specializing in the design and installation of entire plumbing systems for new residential and multi-family structures, a testament to their technical capabilities.
- Commercial and Assisted Living Facility Experience: The company's work in commercial settings, including specialized facilities like assisted living, demonstrates a high level of compliance and professional project management for institutional clients.
To request services, including their 24-hour emergency support, local Indiana residents and businesses can contact R.T. Moore using the following information:
- Address: 6340 La Pas Trail, Indianapolis, IN 46268, USA
- Phone: (317) 291-1052
- Mobile Phone: +1 317-291-1052
When contacting them for complex issues or service agreements, especially those involving multiple visits or warranty promises, clients are encouraged to utilize their available contact methods to ensure all promises and agreements are documented clearly.
For residents and commercial entities across Central Indiana, choosing R.T. Moore is choosing a contractor with a substantial history and massive operational capacity. Their most significant advantage is their sheer scope of service: they are not just plumbers, but a comprehensive mechanical contractor that can handle the full lifecycle of your property’s plumbing, heating, and cooling systems. This makes them an invaluable partner for large-scale projects, property management, and new home construction where design, installation, and long-term service are required under one roof. The availability of 24-hour emergency service is a non-negotiable feature for dealing with Indiana’s volatile weather, providing immediate peace of mind when a pipe bursts or the furnace fails.
However, due to their large and multi-faceted operation, the most crucial reason to choose R.T. Moore is for their guaranteed technical expertise, particularly in specialized areas like tankless hot water systems, advanced HVAC installations, and the complex needs of assisted living facilities. For all clients, whether seeking emergency repair or preventative maintenance, the best advice is to embrace a thorough, professional documentation approach. Keeping records of phone calls, email chains, and service agreements ensures that the high level of technical competency observed in their installation and warranty work translates into a consistently smooth and positive customer service experience. R.T. Moore provides the scale and depth of mechanical service that few other companies in Indianapolis can match, making them a strong, technically proficient choice for essential home and commercial systems.
R.T. Moore Services
Plumber
- 24 hour emergency service
- Air Conditioning Repair
- Air Filtration
- Assisted Living Facilities
- Commercial And Residential
- Drinking Fountains
- Duct Work
- Emergency Repair
- Engineering And Design
- Filtration Systems
- Furnace Cleaning
- Gas Heating Systems
- Heating And Cooling Fixes
- Heating And Cooling Systems
- Heating Repair
- House Services
- Humidifier Installation And Service
- Hvac Installations
- New Construction Projects
- Plumbing Design
- Plumbing Heating
- Plumbing Installation
- Plumbing Materials
- Plumbing Repair And Maintenance
- Plumbing Systems
- Preventative Maintenance
- Re Building
- Residential New Construction Plumbing
- Sewer And Water
- Sump Pumps
- System Maintenance
- Tankless Hot Water Systems
- Tubs And Showers
- Water Heaters
- Water Softeners
- Your Home’s Plumbing
R.T. Moore Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
R.T. Moore Photos










R.T. Moore Location
R.T. Moore
6340 La Pas Trail, Indianapolis, IN 46268, USA
R.T. Moore Reviews
technicianwater heaterjobhomebasementcostwarrantywater softenercallneeds
★ 5★ 4★ 3★ 2★ 1I wanted to take a moment to express my sincere gratitude and appreciation for Michael from RT Moore. His customer-focused approach, friendly demeanor, and impressive expertise in his field have made a significant impact every time I've needed a warranty repair. His dedication to going above and beyond does not go unnoticed. Thank you, Michael, for consistently delivering outstanding service and for your unwavering commitment to excellence.Lot 18 Customer at Easton Avon
October 03 · Diane LingemanStay Away!If you must engage with this company, record every phone call and document every interaction—they will deny what they previously said without hesitation.See what their service manager, Jacob, officially responded me through Email when I confronted him with his untrustworthy."I am the Service Manager. I am not going to give you my boss’s contact information.""I am more than willing to explain to the BBB what happened as well."They arrived and performed a visual inspection that lasted less than 20 minutes for a bathroom leak, then immediately handed me a $278 bill. I disputed the charge and what they concluded, and the service manager, Jacob, stated they would return for a second visit free of charge, with the understanding that if nothing was found again, I would then pay the $278 on site—which I did.Later, my builder agreed to cover the first bill, and I would pay the second, based on Jacob's promise that the second visit would be free. That’s when the situation became a nightmare.Jacob denied ever saying I was responsible for the second bill and instead claimed I was paying the first. When I reminded him of his original statement—“first bill is $278, second bill is $189” I paid $278, not $189—he changed his story again, insisting now that the second bill was also $278.When I asked for Jacob's supervisor’s contact information, his written response was:"I am not going to give you my boss’s contact information.""I am more than willing to explain to the BBB what happened as well."What kind of service manager responds to a customer like this?Summary: Avoid this company. If you must work with them, record and document everything. Their lack of accountability and shifting stories are unacceptable and unprofessional.
June 04 · Brody DuPurchased a new construction home through pulte. RT moor had the plumbing contract and did a terrible job. Zero craftsman ship! their solution to out of level and crooked pipes is a roll of duck tape. These are not skilled tradesman and don’t even know how to use a level tape or square. Be aware of this before allowing them to touch anything on your home. If they can’t execute the basics it’s a scary and expensive thought to what other short cuts this company takes.
August 25 · Patrick WeaverStay away from this company. I moved into a new build they handled and there has been numerous issues. Wrong color pex, sharkbite fittings, missing plates on hose bibs, etc. Upon bringing up these issues during the building process I was given all the excuses in the world as to why they had to use sharkbites. For anyone not aware any real plumbing company would NEVER use a sharkbite fitting. They cause tons of damage, and are generally only used by handymen or plumbers looking to save a buck. I have a 1 year warranty through RT Moore, but I’d rather pay a company to come fix it then ever have them in my home again.
September 05 · tfresh2000They installed our water heater and it never worked right. Several R.T. Moore technicians have looked at it and it still doesn't work. We had a different company look at it and they pointed out how things we're installed backwards. Do not use them unless you are very comfortable with professional incompetence.
April 09 · Mark
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