Quality Plumbing & Drain Introduce
When a drain clogs, a water heater fails, or a complex septic system needs attention, homeowners and businesses across Southwest Michigan require a professional they can trust. Quality Plumbing & Drain, based in Battle Creek, MI, aims to be that reliable, full-service expert. They specialize not only in routine plumbing repairs but also in comprehensive drain, sewer, and water quality solutions. For local users in Michigan, this means finding a single contractor capable of handling everything from a leaky faucet to installing a whole-house reverse osmosis system.
Operating with a focus on both residential and commercial clients, Quality Plumbing & Drain’s expertise covers essential home systems. They are recognized as a Plumber, Drainage service, Hot water system supplier, Water purification company, Water softening equipment supplier, and Water treatment supplier. This diverse capability is particularly beneficial in Michigan, where water hardness and the prevalence of septic systems in rural areas demand specialized knowledge beyond basic pipe repair.
Customer experiences with Quality Plumbing & Drain show a company striving to deliver high-quality, professional service. For instance, a technician named Robert Puzin earned praise for his excellent explanation and execution of a first-time bidet toilet installation, showcasing a professional attitude, cleanliness, and willingness to answer all questions respectfully. They offer the convenience of online estimates and on-site services, and as a modern, customer-focused business, they accept credit cards for payment. They also ensure accessibility with wheelchair accessible entrances, parking, restrooms, and seating, and provide gender-neutral restrooms, promoting inclusivity for all Michigan customers.
Location and Accessibility
Quality Plumbing & Drain is situated in a convenient, high-visibility area of Battle Creek, positioning them well to serve the community and surrounding areas. Their physical location and service range make them an accessible resource for many in Southwest Michigan.
- Physical Address: 2450 W Columbia Ave, Battle Creek, MI 49015, USA
- Service Area: They proudly serve a 30-mile radius from their Battle Creek office, covering a large portion of Southwest Michigan for both Residential And Commercial Services.
- Accessibility: The facility features a Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, and Wheelchair accessible seating. They also provide a Gender-neutral restroom for the comfort of all clients visiting the location.
Their position on West Columbia Avenue, a main artery, allows for quick dispatch across Battle Creek and the neighboring counties, which is a key factor when dealing with time-sensitive plumbing issues.
Services Offered
The scope of work handled by Quality Plumbing & Drain is highly specialized in the areas of drainage and water quality, in addition to standard general plumbing. This specialization makes them a great choice for comprehensive property maintenance.
Core services for Michigan homes and businesses include:
- Drain, Sewer, and Septic Expertise:
- Drain Cleaning, including Hydro-Jetting (High Pressure Water Jetting) for stubborn clogs.
- Sewer Cleaning and Sewer Repair, including Video Camera Inspections for accurate diagnosis.
- Septic System services, including Septic Pumping And Maintenance, Septic Tank And Drain Field Installation, and Cleaning Septic System.
- Drainage Service and Drain Field Install/Repair.
- General Plumbing Repairs and Installations:
- Plumbing Leak Detection and Plumbing Pipe Repair.
- Water Heater Installation, Repair Water Heater, Water Heater Flush, and Water Heater Service.
- Fixture work: Faucet installation, Faucet repair, Toilet installation, Toilet repair, Shower installation, and Shower repair.
- Appliance support: Garbage disposal installation and Garbage disposal repair.
- Sump pump installation and Sump pump repair.
- Outdoor plumbing system repair, including Pool plumbing repair.
- Backflow Testing (Testing & Repair).
- Minor Plumbing repairs and Plumbing Repairs Of All Kinds.
- Water Quality and Treatment:
- Water Softener Installation and Water Softener maintenance.
- Water Filtration System Installation, Water Filter Replacement, and Water Filtration Repair.
- Reverse Osmosis System Installation and Whole House Water Filter Installation.
- Water Tank Installation and Water tank repair.
- Remodeling and Inspection:
- Bath Or Kitchen Remodeling, including Kitchen Remodeling, Full Bath, and Home Replumbing.
- General Inspections and Yearly Plumbing Inspection.
Features / Highlights
Quality Plumbing & Drain emphasizes customer-focused services and specialized technical capabilities that distinguish them in the Battle Creek region:
- 24/7 Emergency Support: Their phone lines are kept open 24 hours a day, 7 days a week for Emergency Plumbing Issues, ensuring Battle Creek residents have access to help when it's most critical.
- Advanced Drain Clearing: Offering Hydro-Jetting (High Pressure Water Jetting) and Video Camera Inspections, which are essential for effectively managing persistent or serious drain and sewer line problems.
- Specialization in Water Treatment: Expertise in water quality, including Water Softener, Reverse Osmosis, and Whole House Water Filter Installation, a significant concern for many Michigan homeowners.
- Septic System Specialists: A dedicated provider for septic system pumping, maintenance, and Drain Field Installation, addressing a complex need for properties not connected to municipal sewer lines.
- Residential and Commercial Capacity: Fully equipped to handle Plumbing Services For Homes And Businesses, including large-scale Commercial Plumbing Service and Property Management support.
- Convenient Service Options: Offering Online estimates and accepting Credit cards for straightforward transactions.
Contact Information
Michigan residents needing comprehensive plumbing, drain, or water treatment services in the Battle Creek area can contact Quality Plumbing & Drain using the details below:
- Address: 2450 W Columbia Ave, Battle Creek, MI 49015, USA
- Phone: (269) 660-0840
- Mobile Phone: +1 269-660-0840
What is Worth Choosing Quality Plumbing & Drain?
For residents and commercial property owners in Southwest Michigan, Quality Plumbing & Drain offers significant value through their specialized services and customer-first approach. What makes them a compelling choice is their dual mastery over drain/sewer systems and water quality issues. In a state where water hardness is common and where many homes rely on septic systems, having a contractor that is an expert in Water Softener Installation, Reverse Osmosis System Installation, and Septic Pumping And Maintenance is incredibly practical and convenient.
Furthermore, for urgent issues, their advertised 24/7 Emergency Plumbing availability provides a critical safety net. Whether you have a burst pipe on a Saturday night or a major sewer backup, knowing you can call for immediate assistance is priceless. While some isolated negative feedback exists regarding execution and customer service on certain complex, non-standard projects (such as a water softener install by a less experienced technician), the company's high overall rating and consistent positive reviews for general plumbing work, leak detection, and appliance installation confirm their reliability and commitment to customer satisfaction when performed by their expert plumbers. Choosing Quality Plumbing & Drain means opting for a company that can manage your entire plumbing infrastructure, from the quality of the water flowing in to the proper drainage of your wastewater, all with the convenience of modern, accessible service options.
Quality Plumbing & Drain Pipe
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Pool plumbing repair
- Sewer cleaning
- Sewer repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Backflow Testing
- Bath Or Kitchen Remodeling
- Bathroom & Kitchen Plumbing
- Cleaning Septic System
- Commercial Plumbing
- Commercial Plumbing Service
- Commercial Plumbing Solutions
- Drain Cleaning
- Drain Field Installation
- Faucets, Sinks, Toilets
- Free Estimate
- Full Bath
- Garbage Disposal Repair
- General Inspections
- High Pressure Water Jetting
- Home Replumbing
- Hydro-Jetting
- Installation And Repairs
- Installation Home
- Kitchen And Bath
- Kitchen Remodeling
- Kitchen Sink
- Leaky Faucets
- Minor Plumbing
- New Water Heater
- Other Plumbing Service
- Plumbing & Drain
- Plumbing And Drain Cleaning
- Plumbing Issue
- Plumbing Issues
- Plumbing Job
- Plumbing Lines
- Plumbing Needs
- Plumbing Problems
- Plumbing Repairs
- Plumbing Repairs Of All Kinds
- Plumbing Services For Homes And Businesses
- Plumbing System
- Plumbing Work
- Property Management
- Repair Water Heater
- Residential And Commercial Plumbing Services
- Residential And Commercial Services
- Residential Plumbing Repairs
- Septic Pumping
- Septic Pumping And Maintenance
- Septic System
- Septic Tank
- Septic Tank And Drain
- Septic Tank And Drain Field Installation
- Sewer Line Repair
- Testing & Repair
- Toilet Repair
- Video Camera Inspections
- Wastewater System
- Water Heater Installation
- Water Heater Installed
- Water Softener
- Yearly Plumbing Inspection
- Your Plumbing
Drainage Service
- Drain Field
- Drain Field Install
- Septic Services
Water Softening Equipment Supplier
- Reverse Osmosis System Installation
- Water Filter Replacement
- Water Filtration Repair
- Water Filtration System Installation
- Water Softener Installation
- Whole House Water Filter Installation
Hot Water System Supplier
- Water Heater Flush
- Water Heater Install
- Water Heater Repair
- Water Heater Service
Quality Plumbing & Drain Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Repair services
Amenities
- Gender-neutral restroom
Payments
- Credit cards
- Credit cards
Quality Plumbing & Drain Photos










Quality Plumbing & Drain Location
Quality Plumbing & Drain
2450 W Columbia Ave, Battle Creek, MI 49015, USA
Quality Plumbing & Drain Reviews
jobwater heatertechnicianquestionsshowerthe futurebasementphonecloghome warranty
★ 5★ 4★ 3★ 2★ 1STAY AWAY FROM THIS COMPANY!! The plumber ASSISTANT they sent was incompetent. As soon as he arrived he needed to "go get more supplies that he forgot"....Even though he came out to my house the day before to see what materials would be needed to install the water softer, so this made no sense. An hour later, he showed back up and finally started to work. An hour later he tells me he has to leave again because he forgot to pick up another part. This time he was well into the install so something told me to check on my basement. I walked down to water all over my floor. I found the source of the leak and quickly placed the leaky line into my 5 gallon bucket and cleaned up all the water. At this point, I am very frustrated because if I didn’t check my basement it would have taken on a LOT of water. The plumber assistant returned thirty minutes later. He then apologized for the water mishap and started back to work. A few minutes later, he informs me he is done and that everything is working property. Shortly after he departs I start to notice the amateur install that was done. Random twist ties (yes like what holds the bread bag together) were used to hold the drain line in place. The drain line itself had all sorts of kinks in it and could not drain properly because it was so twisted. I decided to run the water softer through a cycle to make sure everything was working properly. Minutes later I heard water splashing so I check on the softer. The drain line was loose and was spraying water all over my basement walls and floor. Water subsequently sprayed all over the internal components of the water softer. The screen started to flash with an error code and then the screen went blank. I shut the machine off and quickly called Quality Plumbing and Drain to let them know the issue. The person on the phone was extremely rude but said they would be sending the same guy back out to fix the issue. When he arrived and before assessing the issue, he told me he already knew what the problem was! He said he used the wrong type of drain line and it was not suitable for draining a water softer….. He installed the correct drain line but could not get the water softer to properly drain or remove the error code from the display. He told me to call him Monday. No follow up, no plan in place to help me with my now broken machine. Just told me to call him if it doesn’t work on Monday. When I called Quality Pluming to let them know the issue and to get a refund. They were very dismissive and told me to call the manufacturer. No apologies, no refund, and no empathy for leaving me in this situation. I adjusted my work schedule to be here all day for them to do a horrible job, break my machine and leave water all over my basement for ME to clean up. Now I am out my $800+ install and left with a broken water softer. This is highway robbery. Be careful when using this company. Pictures are attached below!
August 25 · George WrightOur Plumbing technician Robert Puzin was very good at explaining what needed to be done prior to putting in our new bidet toilet. Even though it was his first one ever to install, he did an amazing job, it works perfectly, he cleaned up after the install and he respectfully answered any other questions we had asked him. We will be asking for him when it comes time to install a first time new dishwasher unit. Keep this young man on your payroll, please!
August 13 · Dana HutchinsonVery happy with the fast service I received today from Quality Plumbing & Drain! I called multiple places in hopes to get someone to come to my house today & quality plumbing was the only one who answered the call! Simeon came out same day to fix the clog I had in my kitchen sick. Jarred was very nice, helpful, and educational. Thank you again!
September 28 · Dezarie Arnold1.Excellent Service2. Same Day Sevice3. Knowledgeable of service4. Timely manner5. Prompt service6. He informed me of every step, I was not in the 7. 7. dark about the work to that was being done8. The service man was polite and courteous, friendly respectful9.The service man deserves a raise, bonus for a phenomenal job that he performed at my home10 . I am very well pleased and happy of an amazing outcome .’
September 12 · Evangelist Hattie Vira HallThis guy passed us on the expressway in Tekonsha going about 100mph cut us off on a mergeing lane and we still ended up getting to battle creek at the same time he was riding so close to the back of other cars and signaling for them to move out of his way, then did the same thing to us while passing he's on his phone idk whats his problem or the emergency but putting others at risk for your convenience very professional in a work vehicle at that great job dude way to represent the business.
September 02 · Zach Garza
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