Robert Jones Plumbing

- 6071 OH-128, Cleves, OH 45002

For over three decades, Robert Jones Plumbing has been a cornerstone of reliable and comprehensive plumbing services, deeply rooted in the Cleves, Ohio community and extending its expertise throughout the entire Tri-State area, which includes parts of Ohio, Indiana, and Kentucky. Founded by Robert Jones and later joined by his brother Jim Jones, the company’s history is built on a strong foundation of family values and dedication to quality workmanship. The business has successfully transitioned into a multi-generational operation, with the next generation—Trevor and Nick Jones—now involved, bringing both time-honored techniques and new approaches to the industry.

The company is distinguished not merely by its longevity but by the sheer breadth of its service offerings, catering to both residential and commercial clients across various sectors including healthcare and institutional projects. From the most common household repairs like a leaky faucet or a clogged drain, to complex commercial installations and essential outdoor excavation work, Robert Jones Plumbing positions itself as a full-service provider capable of handling nearly any plumbing challenge. This wide range of capabilities means that whether you are a homeowner in need of a quick repair or a business owner requiring extensive utility line work, this Cleves-based team is equipped to address the issue.

One particular area where Robert Jones Plumbing demonstrates its professional competency is in specialized services requiring advanced certification and equipment. They are licensed Master Plumbers in multiple states and hold specific certifications, such as the Ohio Backflow Test and Repairs certification and Medical Gas certification in Ohio. This level of qualification ensures that they meet rigorous state standards, particularly important for commercial and institutional clients in the Greater Cincinnati area who require highly specialized services. Their commitment to these standards reflects a company that prioritizes safety, compliance, and professional excellence in every job.

While the company boasts a long history and extensive qualifications, it is important for Ohio customers to note the varying public feedback regarding customer service and consistency. Reviews indicate that while the core plumbing work, such as large-scale supply line replacement or specialized leak detection, is often completed efficiently and professionally, there have been documented challenges with communication, timeliness, and the follow-up completion of peripheral work, such as sidewalk repairs after excavation. This suggests that prospective customers should ensure clear, written agreements regarding timelines and project scope, particularly for large jobs that involve external work, to manage expectations effectively. Despite these concerns, the company’s extensive list of services, its licensing in three states, and its decades of operation cement its status as a major and widely utilized plumbing contractor in the Cincinnati Tri-State market.

Location and Accessibility

Robert Jones Plumbing is headquartered in Cleves, Ohio, a strategic location that allows the company to efficiently serve a large geographical area stretching across the Tri-State region. The physical address is readily accessible, located on a main route, which is vital for quick dispatch and onsite services.

The company’s home base is:

6071 OH-128, Cleves, OH 45002, USA

From this central Ohio location, Robert Jones Plumbing services not only the local Cleves and Cincinnati areas but extends its reach to a wide service area that includes Hamilton, Butler, Clermont, and Warren counties in Ohio, as well as areas in Indiana and Kentucky. This extensive coverage is a significant advantage for customers in the Cincinnati Metropolitan Area who require a contractor licensed to work across state lines. Furthermore, the company offers onsite services and is often cited as being available for business 24 hours a day, Monday through Sunday, indicating a readiness to address urgent plumbing issues whenever they arise.

Services Offered

Robert Jones Plumbing provides an exceptionally broad range of services, covering nearly all aspects of residential, commercial, and utility plumbing needs. Their offerings include:

• Residential and Commercial Plumbing: General repairs, maintenance, and installations for all property types.
• Sewer and Drain Expertise: Comprehensive drain cleaning, sewer camera inspections for precise problem location and depth, augering, and main sewer line repairs, including sanitary sewers and laterals.
• Water Heater Services: Installation and repair of both standard tank water heaters and high-efficiency tankless water heaters.
• Sump Pump Systems: Installation of new sump pumps and backup systems to protect against basement flooding.
• Water Quality Solutions: Installation and replacement of water softeners and water tanks to improve home water quality.
• Specialized Testing and Repair: Certified Backflow Testing and Repairs in Ohio to protect potable water supplies from contamination.
• Excavation and Utility Work: Outside work including the installation and repair of Gas Lines, Water Lines, and Storm Sewers—services essential for new construction or property renovation.
• Appliance and Fixture Services: Faucet installation and repair, garbage disposal installation and replacement, and repairs for toilets and water closets.
• Bathroom and Shower Work: Full shower and toilet installation and repair for bathroom renovations or necessary upgrades.
• Plumbing Leak Detection and Repair: Advanced services to quickly locate and fix plumbing leaks, including those behind walls and underground.

Features / Highlights

The key strengths and distinguishing features of Robert Jones Plumbing that make them a prominent player in the Ohio plumbing industry include:

• Tri-State Licensing: Holding Master Plumber licenses in Ohio, Indiana, and Kentucky, enabling them to serve the entire Cincinnati Tri-State region seamlessly.
• Commercial and Institutional Expertise: Possessing Ohio State Boiler Certification and Medical Gas certification, which qualifies them for specialized, high-stakes commercial and healthcare projects.
• Over 30 Years of Experience: A multi-generational family business built on decades of word-of-mouth reputation and deep industry experience since its founding by Robert Jones.
• Comprehensive Service Capability: Offering services from small residential repairs to major outside excavation work, sewer camera diagnostics, and complete utility installation.
• Accessibility: Offering service options that include onsite work and a reported 24-hour availability throughout the week to handle emergency plumbing issues across their wide service area.

Contact Information

Ohio residents and commercial clients can contact Robert Jones Plumbing using the following information:

Business Address: 6071 OH-128, Cleves, OH 45002, USA

Primary Phone: (513) 353-2230

Mobile Phone: +1 513-353-2230

The company also accepts payments via Credit Cards for customer convenience.

What is Worth Choosing

Choosing Robert Jones Plumbing offers Ohio customers access to a highly experienced, multi-licensed plumbing contractor with the technical capacity to handle virtually any plumbing, sewer, or utility challenge, whether for a home or a large commercial facility. Their three-state licensing and specialized certifications are unique features that provide reassurance of professional standards, especially for complex projects like backflow installation, boiler maintenance, or medical gas piping. The company’s long-standing presence in the Cleves and Greater Cincinnati area signifies a deeply established business with a proven track record of solving major and minor plumbing problems.

However, potential clients should approach their service engagement with diligence, acknowledging the company's commitment to core plumbing expertise while being mindful of the reported inconsistencies in customer communication and project follow-through. For complex jobs involving excavation or long timelines, clear, continuous communication and written confirmation of follow-up schedules are essential. By valuing their technical depth and insisting on transparent project management, Ohio customers can successfully leverage Robert Jones Plumbing's decades of experience and broad expertise for their most demanding plumbing and utility needs. The ability to handle both residential repairs and large-scale commercial contracts, combined with decades of local experience, makes them a powerhouse in the Tri-State plumbing sector.

Robert Jones Plumbing

6071 OH-128, Cleves, OH 45002, USA