Pipeworks Introduce
For homeowners and businesses throughout Lancaster, Fairfield County, and the wider Ohio region, having a reliable, professional, and local plumbing and contracting service is absolutely essential. Whether you’re dealing with a sudden emergency, planning a major remodel, or simply need routine maintenance, the team you call must be trustworthy, experienced, and committed to honest service. In the heart of Ohio, Pipeworks stands as a proven, family-owned and operated company established in 2006, dedicated to providing complete, high-quality plumbing, heating, and septic system services for both residential and commercial clients.
Pipeworks is more than just a plumber; they are a full-service contractor holding a Plumbing Contractor license (#45157) and Backflow Certification (#6472), ensuring all work meets the highest standards of safety and local code compliance. With over 15 years of experience serving the community, they are a staple business in the area, committed to honesty, integrity, and deep job knowledge. They view every customer not just as a client, but as a neighbor, bringing a personalized and professional approach to every job they undertake, from a minor toilet repair to extensive excavation work.
Pipeworks operates out of Lancaster, Ohio, making them a true local choice for residents across Fairfield County and the surrounding areas, including Baltimore, Bexley, Circleville, Columbus, Grove City, Pickerington, and Zanesville. Their central location allows their team to be quickly dispatched across the service area. While the official office location is easily accessible for administrative and scheduling purposes, their core business revolves around mobile, fully stocked service trucks, allowing their skilled technicians—like lead personnel Eric and Doug mentioned in customer testimonials—to arrive on-site prepared to address a wide range of plumbing and contracting issues efficiently.
This dedicated local presence means that when you call Pipeworks, you are connecting with a team that understands the specific plumbing needs and infrastructure challenges unique to Ohio homes and businesses. Their commitment to the community is further demonstrated by their involvement as sponsors of local organizations, such as the Lancaster Girls Softball League, and their membership in the Fairfield County Chamber of Commerce.
Pipeworks provides a comprehensive list of residential and commercial services, covering everything from routine maintenance and minor repairs to complex installations and specialized contracting work.
- Plumbing Services: Comprehensive installation, repair, and maintenance for all home and commercial plumbing systems, including the replacement of older pipes and fixtures.
- Water Heaters: Installation, replacement, and repair of traditional water heaters and tankless water heating systems, including authorized Rinnai tankless units.
- Kitchen & Bathroom Plumbing: Services for all fixtures, including sinks, faucets, garbage disposals, showers, bathtubs, and general fixture replacement and repair.
- Toilet Repair: Expertise in fixing leaks, clogs, running toilets, and complete toilet installation and replacement.
- Drains Services: Professional drain cleaning, clearing stubborn clogs, and ensuring proper flow through all household and commercial drains.
- Sump Pump: Installation, maintenance, and repair of sump pumps to protect basements and foundations from water damage.
- Sewer Line Repair & Trenchless Line Repair: Advanced diagnostics and repair for sewer lines, including non-invasive trenchless methods to minimize yard disruption.
- Sewer Video Inspection: Utilizing camera technology to accurately inspect and diagnose problems within plumbing and sewer lines, avoiding unnecessary excavation.
- Gas Leak Detection and Repair: Specialized services to safely locate and repair gas leaks in lines connected to home appliances.
- Excavation Services: Capability to perform necessary excavation for underground water, sewer, or storm line installation and extensive repairs.
- Backflow Testing and Certification: Essential services to prevent water contamination, ensuring compliance with local water quality regulations.
- Septic System Service: Offering service and maintenance for septic system needs, rounding out their full-service offerings.
- Heating Contractor: Installation and repair of oil and gas boiler systems.
Pipeworks distinguishes itself in the highly competitive Ohio contracting market through a number of key features that consistently earn them positive feedback from local customers.
- Licensed, Bonded & Insured: Provides peace of mind knowing the work is performed by qualified professionals who carry the necessary licenses, including the critical Plumbing Contractor license (#45157).
- Over 15 Years of Experience: A solid, established business operating in the Ohio area since 2006, bringing a depth of local knowledge to every job.
- Residential and Commercial Plumbing: Equipped to handle the diverse needs of both homeowners and commercial enterprises, from small office maintenance to new construction plumbing.
- Focus on Emergency Service: While operating primarily during regular business hours (Mon-Fri 7:30 am - 4:00 pm), they strive to assist with most plumbing emergencies and offer a 24/7 phone line for urgent matters.
- High Customer Satisfaction: Reviews highlight prompt response times, professional staff (like Jessica in the office and technicians Erik and Doug), informative service, and high-quality workmanship completed in record time.
- Convenient Payment Options: Accepts major Credit Cards for easy and hassle-free payment.
To inquire about services, request a quote, or schedule an appointment, local Ohio customers can reach Pipeworks using the following information:
Address: 3029 Wallace Ct, Lancaster, OH 43130, USA
Phone: (740) 652-3762
Mobile Phone: +1 740-652-3762
Choosing the right contractor for your plumbing, heating, or septic needs is a critical decision for protecting your greatest investment—your home or business. For Ohio residents, Pipeworks is clearly a top-tier choice because they combine professional licensing and extensive experience with a genuine, neighborly approach to customer service. Their team is renowned for being respectful, informative, and able to tackle issues quickly, as demonstrated by the positive feedback from clients who praise the rapid and efficient replacement of their water heaters and general repair services.
The family-owned nature of Pipeworks, led by owners Ian and Kim Chilcote, reinforces a commitment to strong Christian values and community involvement, ensuring that they prioritize an honest and ethical relationship with every customer. They strive to provide long-term, high-quality solutions, not just quick fixes, from advanced sewer video inspection and trenchless line repair to the installation of high-efficiency Rinnai water heaters. If you are looking for a full-service, reliable, and highly-rated local contractor in the Lancaster, OH area who stands behind their work and treats you with respect, Pipeworks is demonstrably the company to call. Their ability to handle diverse issues, from commercial plumbing to residential drain services, all under one licensed roof, makes them the comprehensive solution for all your essential property needs.
Pipeworks Services
Plumber
- Water Heaters
- Kitchen & Bathroom Plumbing
- Sump Pump
- Commercial Plumbing
- Excavation Services
- Sewer Video Inspection
- Gas Leak Detection
- Trenchless Line Repair
- Drains Services
- Sewer Line Repair
- Toilet Repair
Pipeworks Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Pipeworks Photos










Pipeworks Location
Pipeworks Reviews
pricecallhot waterjobthe futurehomegasdraintechnicianspast
★ 5★ 4★ 3★ 2★ 1It was a pleasure doing business with Pipeworks. Jessica responded to my call right away and my new water heater was installed the same day. Erik and Doug were great. Nice, professional and helpful.
October 04 · Robbie SextonVery impressed with the service I received! Two gentlemen showed up and got straight to work. Explained what was needed, and got to it. Replaced my hot water heater, upgraded my hookups, and completed the job in record time.Very respectful and informative.Won't use anyone else!Thank you!!!
October 04 · Suzanne MillerThey were fast and fair with pricing able to work with me on what I needed to have done. An issue arose shortly after with something out of their hands but when I called I was met with a quick response not only on the phone but as well as on in person to make sure that the issue was resolved. I couldn’t be happier with the work and the quality that was put in place.
September 12 · Brian DisbennetThey showed up earlier than our appointment, which was wonderful. Cleaned up everything you couldn’t tell they had been here. When I called to get a quote they offered to come the same day. Definitely would recommend and will use in the future. Thank you
August 18 · Kim RobbinsPipeworks is a wonderfully professional company that provides excellent service and timely response to all plumbing needs. They have provided quality work multiple times over in various plumbing areas of our home. I know that I can count on them to get the job done efficiently and correctly every time and I am always met with great customer service and friendly professional plumbing technicians who come out to service our home.
June 03 · Mikayla Julien
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