Complete Backflow Services

- 26W307 St Charles Rd unit 2, Carol Stream, IL 60188

As residents and business owners across Illinois know, maintaining a safe and reliable water supply is non-negotiable. This is where the specialized expertise of a dedicated plumbing service becomes vital. Complete Backflow Services, based in Carol Stream, IL, is a locally and family-owned business specializing in the critical field of backflow prevention. They serve the greater Illinois region, ensuring that homes, businesses, and communities comply with state regulations and, most importantly, have access to clean, uncontaminated water.

The core mission of Complete Backflow Services is to protect the public water system from contamination—a process that is often mandated by law in Illinois. Backflow, the undesirable reversal of water flow, can introduce harmful substances like chemicals, fertilizers, and bacteria from non-potable sources (such as irrigation systems, fire suppression systems, or industrial processes) into your drinking water. This company is equipped with the specialized knowledge, licensing, and certification to manage this essential water safety program.

The company prides itself on having experienced and well-trained service technicians who collectively possess over 30 years of experience in the field. This deep expertise allows them to maintain thousands of backflow valves annually, reflecting their significant role in maintaining water safety across the region. Their commitment to customer health is a top priority, making them a trusted partner for both routine maintenance and urgent water safety needs.

Location and Accessibility

Complete Backflow Services is conveniently situated in the DuPage County area, allowing them to effectively serve a broad customer base across Illinois. Their central location in Carol Stream provides easy access to the surrounding suburbs and the wider Northern Illinois region, including major areas like DuPage, Cook, and Kane counties, where backflow prevention compliance is strictly enforced by local water purveyors.

The physical and mailing address for their operations is:26W307 St Charles Rd unit 2, Carol Stream, IL 60188, USA.

The company’s focus on specialized services means their technicians are mobile and equipped to travel to residential, commercial, and even industrial properties throughout their service area, providing on-site expertise right where it’s needed. This accessibility is crucial for clients who have received a backflow notification letter from their local water utility and need prompt, compliant service.

Comprehensive Plumbing and Backflow Services Offered

While the company name highlights their specialty, their service offerings encompass the full spectrum of cross-connection control and other vital plumbing functions. They are a fully licensed plumbing contractor specializing in the installation, maintenance, repair, and testing of backflow prevention devices, including Reduced Pressure Zone (RPZ) valves.

Core services provided by Complete Backflow Services include:

• Backflow Testing and Certification: Annual testing required by water utilities to ensure devices are functioning correctly and providing a safe separation between potable and non-potable water sources. They submit all necessary certification and paperwork to the water department on the customer's behalf.
• Backflow Preventer Installation: Installing new backflow prevention devices (RPZ, double check, etc.) for domestic water lines, irrigation systems, and commercial properties, complying with all state and municipal codes.
• Backflow Device Repair: Expert repair of mechanical backflow devices. Technicians carry common repair parts on their trucks for efficient, same-day service, aiming to return the assembly to original manufacturer specifications.
• Plumbing Leak Detection: Identifying and locating leaks within a plumbing system, a critical service for both water conservation and preventing property damage.
• Plumbing Pipe Repair: Professional repair of various types of plumbing piping to address leaks, bursts, or general wear and tear.
• Water Tank Repair: Services related to the repair and maintenance of water storage or pressure tanks.
• Cross-Connection Control Consulting: Assisting property owners with understanding and meeting the requirements of the Illinois cross-connection control program.
• Maintenance Plans: Offering preventative maintenance plans for backflow devices to ensure continuous proper function and compliance.
• Service for Various Devices and Settings: Testing and servicing backflow devices for a wide range of applications including commercial/lawn and fire systems, residential/lawn and fire systems, swimming pools, hair salons, dentist offices, churches, and medical offices.
• RPZ / Cross-Connection Test Renewal: Managing the renewal process for annual regulatory testing to keep properties compliant.

Key Features and Highlights

Choosing the right provider for water safety and plumbing is an important decision. Complete Backflow Services sets itself apart through its professional focus, customer service, and dedication to compliance.

• Family Owned and Operated: This status often translates to a higher level of personalized customer care and accountability in the services provided throughout Northern Illinois.
• State-Certified Backflow Technicians: Their staff are certified and licensed to perform testing, repair, and installation, ensuring all work meets the rigorous standards set by state and local water authorities.
• Paperwork Management: The company handles the submission of all testing and recertification reports to the local water purveyor or utility district, saving the customer time and ensuring compliance deadlines are met.
• Experience and Volume: The technicians have a combined experience of over three decades and maintain over 5,000 backflow valves annually, underscoring their expertise and reliability in high-volume, critical service.
• After-Hours Testing Available: Offering flexible scheduling options to accommodate the diverse needs of both commercial businesses and residential customers.
• Fully Stocked Service Trucks: Technicians carry necessary backflow repair parts on their trucks, which facilitates quicker repairs and reduces downtime for the customer's water system.
• Customer-Centric Service: As noted in customer feedback, the team, from office staff like Clarissa to field technicians like Dale, is recognized for being "nice, friendly, and very respectful," ensuring a positive service experience.
• Annual Reminder Program: Providing yearly reminders for mandatory backflow testing ensures customers stay current with local water authorities and avoid potential penalties or service interruptions.
• Discounts for Subdivisions: Offering special pricing for entire subdivisions is a cost-effective solution for homeowner associations and residential communities to manage their backflow compliance collectively.

Contact Information

For residents and businesses in Illinois needing professional backflow or specialized plumbing services, the team at Complete Backflow Services is readily available.

Address: 26W307 St Charles Rd unit 2, Carol Stream, IL 60188, USA.

Phone: (815) 827-4300.

Customers can contact them via phone to schedule a test, ask questions about a backflow notification letter, or inquire about installation and repair services. The simple scheduling process is noted as being quick and convenient, reflecting their focus on efficiency and customer peace of mind.

What Is Worth Choosing Complete Backflow Services

For anyone in the Illinois region, choosing Complete Backflow Services is a commitment to expert specialization and trusted local service. Unlike general plumbing companies, Complete Backflow Services dedicates its entire operation to the complexities of cross-connection control, making them authorities in this crucial aspect of public and private water safety. This specialization is paramount because backflow prevention devices are highly technical, mechanical assemblies that require certified, expert handling to ensure they function properly—which, in turn, safeguards your family's or customers' health.

In Illinois, where state law and municipal codes strictly mandate the installation and annual testing of backflow devices for properties with potential cross-connections (like irrigation systems, fire suppression lines, or certain commercial uses), compliance is not optional. A failed test or a faulty device can lead to significant health risks, legal liabilities, and potential fines. Complete Backflow Services eliminates the stress of managing this compliance. They offer a turnkey solution: expert testing, on-truck repairs, and complete handling of all required reports submitted directly to your local water utility.

The company's family-owned structure ensures a professional yet respectful and friendly interaction, as reflected in customer accounts of quick scheduling and courteous technicians. They are not just servicing a device; they are taking top priority in protecting the health of their customers. When you receive that annual backflow notification letter, relying on Complete Backflow Services means choosing decades of combined experience, guaranteed regulatory compliance, and the peace of mind that your drinking water is safe. Whether you are a homeowner with an irrigation system or a business with a complex water setup, their expertise and commitment to service make them a premier choice for backflow and water-related plumbing needs across Northern Illinois.

Complete Backflow Services

26W307 St Charles Rd unit 2, Carol Stream, IL 60188, USA