Riverside Plumbing Company Introduce
For nearly a century, when residents and property owners in Newton, North Carolina, and the greater Catawba County area have faced a plumbing emergency or planned a major home improvement, they have turned to a name synonymous with reliability: Riverside Plumbing Company. Established in 1935, this local institution has built a reputation not just on technical skill, but on a deep, abiding commitment to honesty, professionalism, and community values that are often hard to find today.
Located conveniently in Newton, Riverside Plumbing Company is a full-service plumber equipped to handle the unique demands of homes both old and new across the North Carolina foothills. From simple leaky faucets to complex sewer and water line repiping that requires specialized equipment, their decades of experience—90 years, in fact—translate directly into peace of mind for local homeowners. They offer a rare blend of traditional craftsmanship and modern efficiency, all guided by the principle that the quality of the people doing the work is often more important than the service itself.
One defining feature that sets Riverside Plumbing Company apart is its commitment to ethical diagnosis. In a world where customers often fear an unnecessary upsell, Owner Terry Brown and his team are known for being conservative with repairs and consistently providing the most cost-effective and conservative solution first. This customer-first philosophy was famously demonstrated when they spent hours troubleshooting a high water bill at a 150+ year old home, only to discover the culprit was minor—a dehumidifier and long showers—and then offered the entire comprehensive diagnostic service free of charge. This is the level of integrity that has allowed them to thrive for nine decades in the competitive North Carolina market.
Whether you need prompt attention for a clogged drain or heavy-duty excavation work for a new main waterline, the professional and courteous team at Riverside Plumbing Company is prepared to deliver a great job at a very reasonable price, ensuring your home's most essential systems remain functional and safe.
Their primary address is:
2715 N Main Ave, Newton, NC 28658, USA
For clients who are out of town or simply prefer a quick and modern transaction, the company facilitates payments using major credit cards and NFC mobile payments, making the entire service process seamless from the initial call to the final payment. The dual phone line access ensures that local users can reach out using either the standard landline or a direct mobile contact for timely scheduling and emergency services.
Their essential service offerings include:
- Sewer and Water Line Repiping: Full-service repair, replacement, and repiping of water and sewer lines, including complex main waterline replacements.
- Excavation and Boring: Specialized services utilizing backhoe equipment for major ground work and bores under driveways, eliminating the need to cut through existing infrastructure.
- Water Heater Services: Complete installation and repair services for both traditional and modern water heating systems, ensuring your home always has reliable hot water.
- Drain and Sewer Cleaning: Professional drain cleaning and sewer repair to address clogs, backups, and routine maintenance needs.
- Fixture Installation and Repair: Comprehensive service for all kitchen and bathroom fixtures, including faucet repair, shower installation and repair, and toilet installation and repair.
- Garbage Disposal Services: Installation and repair of garbage disposal units for seamless kitchen functionality.
- Well Pump Services: Repair and replacement of well pumps, crucial for many homes in the more rural areas of North Carolina.
- Outdoor Plumbing Repair: Troubleshooting and repairing leaks or issues with exterior plumbing and piping systems.
- Home Remodeling Support: Assistance with kitchen and bathroom fixture remodeling, ensuring all new plumbing is installed correctly and to code.
- Ninety Years of Experience: A legacy of expertise since 1935, offering unparalleled knowledge in dealing with the diverse and often complex plumbing systems found in aging and historic North Carolina homes, including 150+ year old properties.
- Exemplary Honesty and Integrity: The team is praised for its refusal to over-sell or perform unnecessary work, instead prioritizing conservative, cost-effective repairs, such as simply tightening a loose nut rather than recommending a complete commode replacement.
- Free Diagnostic Service (In Select Cases): Their commitment to honesty sometimes extends to providing comprehensive troubleshooting and diagnosis at no charge when the problem is found to be minor or user-related, prioritizing the client's relief over the company's profit.
- Reasonable and Competitive Pricing: Customers consistently highlight that the company is "very reasonable on price," ensuring that high-quality, professional plumbing work remains accessible to local residents.
- Comprehensive Heavy-Duty Capabilities: Equipped to handle major, disruptive work like main waterline replacements, sewer line repiping, and backhoe excavation, making them a one-stop-shop for serious infrastructure issues.
- Convenient, Modern Payment Options: Acceptance of all major Credit Cards and NFC Mobile Payments, simplifying the transaction process for a smoother customer experience.
- Professional, Courteous, and Reliable Team: Known for being professional, courteous, and providing a "great job," reinforcing their status as a preferred service provider in the local community.
- Address: 2715 N Main Ave, Newton, NC 28658, USA
- Primary Phone: (828) 514-0782
- Mobile Phone / Direct Line: +1 828-514-0782
Their proximity in Newton ensures that they are ready to respond to the needs of the community throughout Catawba County. For all service inquiries, including requesting a free estimate for a major repair or installation, the team encourages residents to reach out via their dedicated phone lines.
Furthermore, for those undertaking serious renovations or facing catastrophic failures like a burst main line, their ability to perform heavy-duty work, including water and sewer line repiping with specialized tools like a backhoe for minimal disruption, is a vital asset. Choosing Riverside Plumbing Company means selecting a local, deeply experienced partner—one who understands the specific construction of old homes and the infrastructure needs of the Newton area—and guarantees a professional, affordable, and honest solution every single time. Their longevity is their proof, and their integrity is their best feature.
Riverside Plumbing Company Pipe
Plumber
- Drain cleaning
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Repipe water and sewer
Riverside Plumbing Company Details
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
Riverside Plumbing Company Photos










Riverside Plumbing Company Location
Riverside Plumbing Company
2715 N Main Ave, Newton, NC 28658, USA
Riverside Plumbing Company Reviews
pricejobwaterlinefreezingproperty
★ 5★ 4★ 3★ 2★ 1I called and left a message for Riverside plumbing explaining that there was standing water in an area outside of my grandmothers 150+ year old home. They returned my call within two hours and offered to go check it out right away.They did troubleshooting throughout the property and found out the water was coming from a dehumidifier under the house in a very small crawl space only accessible through the cellar. We had feared it was a leak in the main water line especially since the water bills were unusually high. This was a huge relief, but the story doesn’t end there. They continue to check every possible location inside the home that could be leaking and responsible for higher water bills. There was no explanation other than my son and his girlfriend take super long showers. That is still not the end of the story. I live out of town, so I asked how much money I needed to send for the bill. They said there would be no charge whatsoever.!! In this case, the quality of the people was even more important to me than the quality of their service. Thanks again guys!
September 15 · Kim CothranI had the guys from Riverside come out and replace a main waterline at my property. They were very reasonable on price, very professional and did a great job. I absolutely would recommend them.
September 05 · Jesse MasonRiverside Plumbing owner Terry Brown was extremely professional and very knowledgeable. He fixed my plumbing with no problems at all. I loved the service and especially the price, very reasonable. I would and have referred Terry's Riverside plumbing service to anyone. Fantastic service, fantastic price! Very pleased with my experience with this company.
June 08 · Vicki RobertsHad a main water line crack to the house. Came out on a Saturday. Terry quickly repaired the pipe and also fixed a toilet and sink that needed repairs Quoted a good price less than I was expecting Highly recommend using these guys. Went above and beyond. Thanks Terry and Riverside
March 05 · Joseph HeathAfter promises from 5 plumbers to come fix a busted water pipe at my house and none of them showed up. Riverside Plumbing came on time and fixed it. They charged a very reasonable rate and were quick about the job. They use the best materials to do the job as well. Extremly nice people. Highly recommend.
June 29 · Chris Fulbright
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