3rd Rock Plumbing, LLC

- 1003 19th St SW, Hickory, NC 28602

Choosing a plumber you can trust is a crucial decision for any North Carolina homeowner or business owner. Plumbing issues, whether a minor leaky faucet or a major sewer line break, can quickly disrupt your life and lead to significant property damage if not addressed promptly and professionally. When residents and businesses in Hickory and the wider western North Carolina region need dependable plumbing expertise, they frequently turn to the experienced team at 3rd Rock Plumbing, LLC.

Since 2009, 3rd Rock Plumbing has established itself as a leading provider of comprehensive plumbing services, specializing in affordable, high-quality solutions for residential, commercial, and industrial clients. The company prides itself on a foundation of reliability, honest service, and a commitment to completing every job with precision. Their extensive experience spans from simple maintenance and repairs to complex new installations and complete home remodels, making them a versatile and trusted partner for nearly any plumbing need you may encounter in the Tar Heel State. With a focus on customer satisfaction and competitive pricing, they aim to be your permanent 'go-to' plumbing service.

The firm's long-standing success is rooted in its dedication to professionalism and clear communication. Customers consistently praise the team for showing up on time, assessing problems thoroughly, explaining the required work, and delivering fair pricing—often coming in substantially lower than quotes from other companies. This consistent dedication to the customer experience, backed by labor warranties on most services, is what sets them apart in the competitive North Carolina plumbing landscape.

Location and Accessibility

3rd Rock Plumbing, LLC is centrally located to efficiently serve a large portion of Western North Carolina. Their main operating base is situated in the city of Hickory, providing excellent accessibility across multiple counties.

Address: 1003 19th St SW, Hickory, NC 28602, USA

While the office is located in Hickory, their professional service area is extensive, reaching local communities across several regional counties, including Catawba, Alexander, Burke, and Caldwell Counties, among others. Specific service locations often include:

• Hickory, Conover, Newton, Maiden, Claremont, and Mountain View
• Lenoir and Hudson
• Morganton and Valdese
• Taylorsville and the Wilkes area
• Denver and Lincolnton
• Surrounding communities like Bethlehem, Cherryville, Granite Falls, Hildebran, and Vale

This broad service footprint ensures that whether you're dealing with a residential drain clog in Statesville or a commercial water heater issue in Lenoir, a licensed and experienced 3rd Rock Plumbing professional is ready to respond, typically during their regular business hours from Monday through Friday.

Services Offered

As a full-service plumbing contractor, 3rd Rock Plumbing, LLC offers an extensive suite of services for residential, commercial, and industrial properties. Their comprehensive capabilities cover all phases of plumbing—from immediate repairs to extensive system installations. Key services include:

• Drain and Sewer Solutions: Sewer cleaning, drain cleaning, Hydro Jetting, A Clogged Drain clearing, Sewer Camera inspections, Camera locator services, Sewer Scoping, and Septic Line services.
• Water Heater Expertise: Water heater installation, Water heater repair, Tankless Water Heater services (including being Rinnai certified professionals), and commercial water heater work.
• Pipe and Leak Management: Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, repair and installation of pipes, whole or partial repipes, Line Installations, Leaky Pipe fixes, and addressing Frozen Pipes.
• Fixture and Appliance Installation/Repair: Faucet installation, Faucet repair, Leaky Faucets services, Toilet installation, Toilet repair, Shower installation, Shower repair, Garbage disposal installation, Garbage disposal repair, Gerber Toilets, and Mop Sinks installation.
• Gas, Water, and Treatment Systems: Water line repair, Main Water services, Water Meters, Water Supply, Fuel gas installation, Fuel gas repairs, Gas installation, Water tank installation, Water tank repair, Water filtration systems, Water Filtrations Systems, Water Treatment Systems, and Water Conditioner installation.
• Specialized & Remodel Work: Residential Plumbing, Commercial Plumbing, Industrial Plumbing, Kitchen remodel, Bathroom remodel, Laundry remodel, Master Bath Renovation, Plumbing Inspections, Need Plumbing Service, Plumbing Fixtures, Other Plumbing Job, and Residential And Commercial Plumbing.
• Exterior and Utility Services: Outdoor plumbing system repair, Pool plumbing repair, Sump pump installation, Sump pump repair, Outside Spigots, and Septic Line maintenance.

Features / Highlights

The commitment of 3rd Rock Plumbing to quality and customer service is evident in several key features and highlights that enhance their value proposition for North Carolina clients:

• Veteran Experience: Established in 2009 by owner Jim Barbano, the company brings over 16 years of experience, ensuring seasoned expertise on every project.
• Rinnai Certified Professionals: They are certified to install and service high-efficiency Rinnai tankless water heaters, a popular choice for energy-conscious NC residents.
• Comprehensive Scope: Services cover the full spectrum of plumbing needs for residential, commercial, and industrial sectors—they inspect all plumbing.
• Commitment to Consistency: The company attempts to send the same technician for repeat services, fostering a positive business relationship and deep familiarity with a client's property.
• Customer-First Approach: Testimonials highlight that the staff is knowledgeable, professional, and provides great communication, ensuring customers understand the solution. For instance, one customer noted the team going "above and beyond expectations" with pricing and service.
• Fair and Transparent Pricing: They offer competitive pricing and have a strong reputation for not overselling services, providing honest assessments and estimates.
• Payments Accepted: For customer convenience, credit cards are accepted for payment.
• Service Options: They provide on-site repair services.
• Labor Warranties: Most services come with a labor warranty, providing peace of mind regarding the quality of the work performed.
• Discounts: They offer a 10% discount for Senior Citizens and Military Veterans on repairs.

Contact Information

For residents and businesses in North Carolina's Catawba Valley and surrounding regions seeking licensed plumbing professionals, you can reach 3rd Rock Plumbing, LLC using the following details:

Address: 1003 19th St SW, Hickory, NC 28602, USA

Phone: (828) 324-0500

Mobile Phone: +1 828-324-0500

While the company handles a wide array of plumbing emergencies during their regular business hours (Monday-Friday, 8:00 AM - 4:00 PM), it is noted they may not offer 24/7 emergency service, so it is best to call promptly during these times for urgent needs.

What is Worth Choosing 3rd Rock Plumbing?

For anyone in the North Carolina service area, choosing 3rd Rock Plumbing, LLC is a decision for quality, professionalism, and reliability. Their deep experience since 2009, coupled with a commitment to competitive pricing and transparent service, makes them a standout choice. Customers consistently report that the team is prompt, courteous, and efficient, successfully handling everything from complex main water line breaks to basic fixture installations. The practice of using sewer camera and locator technology for inspections, offering Hydro Jetting for challenging clogs, and holding certifications like Rinnai ACE Pro, demonstrates an investment in advanced plumbing techniques. Furthermore, their specialization in all major remodels—kitchen, bathroom, and laundry—means they can be the single, trusted provider for a resident’s entire project. When you need a professional, licensed plumber who will treat your property with respect and provide a lasting solution, 3rd Rock Plumbing, LLC offers the solid foundation of service you are looking for.

Don’t let plumbing issues lead to expensive complications. For professional plumbing help you can rely on in Hickory and the surrounding North Carolina areas, consider giving 3rd Rock Plumbing a call.

3rd Rock Plumbing, LLC

1003 19th St SW, Hickory, NC 28602, USA