Benjamin Franklin Plumbing® of Hickory Introduce
For homeowners and businesses across the Hickory, Conover, and greater Catawba County area of North Carolina, finding a reliable plumber—one who respects your time, provides transparent pricing, and offers expert workmanship—is essential. Benjamin Franklin Plumbing® of Hickory has established itself as the region's "Dependaworthy™" service provider, built on the core principle of punctuality and a commitment to customer satisfaction. They are widely known as "The Punctual Plumber," a promise that is backed by a financial guarantee, setting them apart in the local home service industry.
More than just a quick fix, Benjamin Franklin Plumbing provides comprehensive plumbing and contractor services, addressing everything from a simple leaky faucet to complex sewer line repairs and emergency water heater replacements. Their licensed, bonded, and insured technicians, such as the highly-rated Mike England, are equipped with the knowledge and parts needed to resolve the majority of issues in a single visit, saving North Carolina residents time and money. With a focus on upfront, honest pricing and a complete commitment to cleanliness and professionalism, this local team ensures a stress-free experience, even during a plumbing crisis.
Whether you are dealing with a leak causing attic damage or simply need a reliable professional for a new fixture installation, choosing this team means you are opting for a service that guarantees quality and values your schedule above all else. They are your trusted local partner for keeping the "lifeblood of your home"—the plumbing system—flowing smoothly and efficiently.
Benjamin Franklin Plumbing of Hickory is strategically located in Conover, NC, providing an optimal base for serving the entire Hickory metropolitan area and surrounding towns, including Claremont, Newton, and Maiden. This central location ensures their "Punctual Plumbers" can maintain their prompt service guarantee for local residents.
- Address: 3354 16th Ave SE Suite 205B, Conover, NC 28613, USA
The company is focused entirely on providing Onsite services, meaning their technicians come directly to your location. They are also committed to accessibility, offering a facility that includes a Wheelchair accessible restroom and Wheelchair accessible seating, as well as a Gender-neutral restroom for the comfort and convenience of all customers and staff. This attention to detail reflects their overall commitment to professional, considerate service.
As a full-service plumber and contractor, Benjamin Franklin Plumbing provides a vast array of services for both residential and commercial clients. Their expertise covers every part of a home's water and waste system, ensuring they can handle any plumbing issue, big or small.
- Emergency and System Repairs:
- 24/7 Emergency Plumbing Services to address urgent issues like burst pipes, major leaks, and overflowing toilets, without a hidden upcharge for weekends or holidays.
- Plumbing pipe repair, Sewer repair, and professional Water tank repair.
- Specialized Plumbing leak detection and Plumbing leak repair for hidden and complex issues.
- Outdoor plumbing system repair to maintain external systems and prevent water waste.
- Water Heater & Appliance Services:
- Water heater installation and Water heater repair for traditional and tankless systems.
- Water tank installation for new construction or system upgrades.
- Garbage disposal installation and Garbage disposal repair.
- Sump pump installation and Sump pump repair to protect lower levels from flooding.
- Drainage and Fixture Management:
- Expert Drain cleaning to clear tough clogs and prevent backups.
- Comprehensive Faucet installation and Faucet repair for all kitchen and bath fixtures.
- Toilet installation and Toilet repair to resolve common household nuisances.
- Shower installation and Shower repair.
- General Plumbing fixture installation and Repair water fixtures as a licensed Contractor.
- Routine and Preventive Care:
- Consultation and installation for Water Treatment and filtration systems.
- Preventive maintenance and inspections to address potential issues in older North Carolina homes, such as corrosion or low water pressure.
The reputation of Benjamin Franklin Plumbing of Hickory is built on several key features that provide customers with a superior level of trust and confidence.
- The On-Time Guarantee: This is the signature feature that earns them the name "The Punctual Plumber." The promise states: “If There's Any Delay, It's You We Pay™.” Specifically, if they are not on time for a scheduled appointment, they will pay you $5 for every minute they are late, up to $300 (or the cost of the service, whichever is less). This is an unprecedented commitment to respecting your time.
- 24/7 Service Without Overtime Charges: Unlike many local competitors, this company provides 24/7 Emergency Plumbing Services and does not charge extra for services rendered on weekends or holidays, making emergency repairs significantly more affordable for North Carolina families.
- Highly Professional and Knowledgeable Technicians: Plumbers like Mike England are frequently cited in reviews for being exceptionally knowledgable, friendly, and efficient. They are trained not only to fix the problem but to use the moment as a "teaching moment," explaining the work, the pros and cons of methods, and ensuring all information is recorded for future reference.
- Upfront, Straightforward Pricing: Before any work begins, the technician provides a thorough examination and presents the customer with a clear, straightforward price for all options. There are no hidden fees or hourly surprises; the customer approves the price before the repair commences.
- Complete Customer and Property Respect: Technicians arrive uniformed, are drug-tested, and background-checked for customer peace of mind (U•WIN Guarantee). They utilize shoe covers and work mats to protect your home and ensure the workspace is left spotless upon completion.
- Strong Warranties and Guarantees: Beyond punctuality, they offer robust guarantees, including a two-year warranty on parts and labor for general repairs, and a minimum six-year warranty on parts and labor for water heater services, guaranteeing the quality and longevity of their work.
For reliable and guaranteed plumbing service throughout the Hickory and Conover areas, Benjamin Franklin Plumbing is ready to take your call 24 hours a day, 7 days a week.
- Address: 3354 16th Ave SE Suite 205B, Conover, NC 28613, USA
- Primary Phone: (828) 492-2082
- Mobile Phone: +1 828-492-2082
The single most compelling reason for North Carolina residents to choose Benjamin Franklin Plumbing of Hickory is their revolutionary On-Time Guarantee coupled with their commitment to transparent, guaranteed service. In an industry where wait times and unreliable scheduling cause significant stress, the promise of paying the customer $5 for every minute they are late demonstrates an unmatched dedication to punctuality and respecting the customer’s schedule. This commitment is particularly valuable during plumbing emergencies when time is of the essence.
The value proposition is further solidified by the quality of their technicians, like the highly praised Mike England, who provide expert, informative service. Customers repeatedly cite their quick, efficient work, combined with the educational aspect of explaining the plumbing methods and leaving behind detailed work history. For any major home service, having a professional who is not only on time but also highly competent and communicative—and who does not penalize you with extra charges for after-hours emergency service—makes Benjamin Franklin Plumbing the clear and dependable choice for peace of mind in Catawba County.
Benjamin Franklin Plumbing® of Hickory Services
Plumber
- Faucet installation
For professional faucet installation in Hickory, NC, trust Benjamin Franklin Plumbing. We’ll ensure your new faucets are installed seamlessly for optimal performance and style.
- Faucet repair
Benjamin Franklin Plumbing in Hickory, NC, offers fast and effective faucet repair services, fixing leaks and restoring function to keep your plumbing in top shape.
- Plumbing leak detection
Benjamin Franklin Plumbing in Hickory, NC, provides advanced plumbing leak detection to identify and resolve hidden leaks quickly, helping you avoid water damage and costly repairs.
- Plumbing pipe repair
Count on Benjamin Franklin Plumbing in Hickory, NC, for prompt plumbing pipe repair, addressing leaks and damages to protect your home’s water supply and integrity.
- Shower installation
Benjamin Franklin Plumbing offers expert shower installation services in Hickory, NC, delivering quality craftsmanship to enhance your bathroom’s comfort and functionality.
- Toilet installation
Get reliable toilet installation from Benjamin Franklin Plumbing in Hickory, NC. We’ll ensure your new toilet is securely installed for long-lasting convenience and efficiency.
- Toilet repair
Benjamin Franklin Plumbing provides efficient toilet repair services in Hickory, NC, fixing clogs, leaks, and malfunctions to restore your bathroom’s functionality.
- Water heater installation
For dependable water heater installation in Hickory, NC, Benjamin Franklin Plumbing provides skilled services, ensuring you have a consistent supply of hot water.
- Drain cleaning
For thorough drain cleaning in Hickory, NC, trust Benjamin Franklin Plumbing to remove clogs and restore proper drainage for a smooth-running plumbing system.
- Garbage disposal installation
For expert garbage disposal installation in Hickory, NC, Benjamin Franklin Plumbing ensures proper setup for smooth, reliable operation in your kitchen.
- Garbage disposal repair
In Hickory, NC, Benjamin Franklin Plumbing provides quick garbage disposal repair, fixing jams and malfunctions to keep your kitchen running smoothly.
- Outdoor plumbing system repair
Benjamin Franklin Plumbing in Hickory, NC, specializes in outdoor plumbing system repair, tackling leaks, clogs, and damage to keep your exterior plumbing functional.
- Plumbing leak repair
Benjamin Franklin Plumbing offers reliable plumbing leak repair in Hickory, NC, swiftly addressing leaks to prevent water damage and restore your plumbing.
- Sewer repair
For comprehensive sewer repair services in Hickory, NC, rely on Benjamin Franklin Plumbing to resolve blockages, breaks, and other issues affecting your sewer lines.
- Shower repair
Benjamin Franklin Plumbing in Hickory, NC, offers expert shower repair, addressing leaks, low pressure, and other issues to restore your shower’s performance.
- Sump pump installation
Benjamin Franklin Plumbing offers professional sump pump installation in Hickory, NC, providing effective water management to protect your basement from flooding.
- Sump pump repair
In Hickory, NC, Benjamin Franklin Plumbing provides sump pump repair services, ensuring your system is functioning correctly to prevent water damage.
- Water heater repair
If your water heater is acting up, Benjamin Franklin Plumbing in Hickory, NC, provides reliable repair services to restore hot water flow and efficiency.
- Water tank installation
For professional water tank installation in Hickory, NC, count on Benjamin Franklin Plumbing. We’ll set up your new tank with precision, providing dependable water storage for your home.
- Water tank repair
Benjamin Franklin Plumbing in Hickory, NC, offers expert water tank repair services, addressing leaks and performance issues to ensure reliable water storage and flow.
Contractor
- Plumbing fixture installation
Benjamin Franklin Plumbing in Hickory, NC, specializes in expert plumbing fixture installation, ensuring your sinks, faucets, and other fixtures are installed with precision for long-lasting performance.
- Plumbing services
Benjamin Franklin Plumbing in Hickory, NC, offers comprehensive plumbing services, from maintenance to complex repairs, to keep your home’s plumbing running smoothly.
- Repair water fixtures
For reliable water fixture repairs, trust Benjamin Franklin Plumbing in Hickory, NC, to restore your faucets, showers, and more to proper working condition quickly and efficiently.
Benjamin Franklin Plumbing® of Hickory Details
Service options
- Onsite services
- Online estimates
- Language assistance
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Assistive hearing loop
Offerings
- Repair services
Amenities
- Gender-neutral restroom
Payments
- Credit cards
- Credit cards
Benjamin Franklin Plumbing® of Hickory Photos









Benjamin Franklin Plumbing® of Hickory Location
Benjamin Franklin Plumbing® of Hickory
3354 16th Ave SE Suite 205B, Conover, NC 28613, USA
Benjamin Franklin Plumbing® of Hickory Reviews
the futurewater heaterfinancingtechniciansprojectquestionsbudgetjobshowerhome
★ 5★ 4★ 3★ 2★ 1Michael England from Benjamin Frankly provided me with excellent service. Plus when ever I had a question he would use it as teaching moment to explain the pros and cons of different plumbing methods. Michael also placed all needed information onto the work he completed, if I ever find the need to call on a plumber again. The next plumber will know the history of the work that has been done. Michael also worked with my schedule and so I did not have to work my schedule around his.
October 12 · Kevin HefnerHad a leak from my hot water heater line located in the attic that caused significant damage on the second level and main level. Benjamin Franklin sent out Mike England to repair my plumbing. He is very knowledgable, friendly, and can answer any questions you have. Hes quick and efficient. Gets the job done and explains step by step what he did before leaving. I've used this company 3 times now and each time, Mike England has came out to service my property. I highly reccomend Benjamin Franklin. Pricing is reasonable compared to other surrounding competitors. They call 30 minutes prior to visit and they're always on time as scheduled.
October 15 · MikeI recently had the pleasure of working with Travis, and I couldn’t be more satisfied with the service provided. From the moment he arrived, he was professional, courteous, and clearly very knowledgeable. He took the time to explain the issue and walked me through the repair process step by step.What really stood out was how friendly and respectful he was throughout the visit. It’s not always easy to find someone who combines technical expertise with great customer service, but Travis did exactly that. Everything was completed efficiently, and the workspace was left spotless.Highly recommend Benjamin Franklin repair-services!
September 07 · Susan NelsonWe had Will Elliot come out to fix our shower situation. Long story short there was confusion on the initial install and we were unsatisfied with the result of the first technician’s work. Within a day Mike England, who gave us our original estimate, had called and explained that he was having Will come out to straighten out the bathroom so that it fell in line with the original quote. Both Mike and Will are extremely professional technicians who care about making sure the customer is treated well and is satisfied by the work. Mike especially has gone above and beyond to ensure that our project was remedied and that everything is as intended.I can only honestly give a 4-star review due to the issues that came up with the initial install but as for Mike England and Will Elliot they both get 5-stars as technicians. Will did an awesome job and I’m quite happy with his work, and as I said Mike has been extremely professional in trying to remedy any problems that came up.
October 15 · Blake PoindexterCody was a consummate professional.Very personable, very helpful.He did great workHe cleaned up everything as if he was never there.Even though it was very expensive, his workmanship was top notch.I will call on him when I need a plumber in the future.
August 02 · Greg Elander
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