Benjamin Franklin Plumbing® of Hickory

- 3354 16th Ave SE Suite 205B, Conover, NC 28613

For homeowners and businesses across the Hickory, Conover, and greater Catawba County area of North Carolina, finding a reliable plumber—one who respects your time, provides transparent pricing, and offers expert workmanship—is essential. Benjamin Franklin Plumbing® of Hickory has established itself as the region's "Dependaworthy™" service provider, built on the core principle of punctuality and a commitment to customer satisfaction. They are widely known as "The Punctual Plumber," a promise that is backed by a financial guarantee, setting them apart in the local home service industry.

More than just a quick fix, Benjamin Franklin Plumbing provides comprehensive plumbing and contractor services, addressing everything from a simple leaky faucet to complex sewer line repairs and emergency water heater replacements. Their licensed, bonded, and insured technicians, such as the highly-rated Mike England, are equipped with the knowledge and parts needed to resolve the majority of issues in a single visit, saving North Carolina residents time and money. With a focus on upfront, honest pricing and a complete commitment to cleanliness and professionalism, this local team ensures a stress-free experience, even during a plumbing crisis.

Whether you are dealing with a leak causing attic damage or simply need a reliable professional for a new fixture installation, choosing this team means you are opting for a service that guarantees quality and values your schedule above all else. They are your trusted local partner for keeping the "lifeblood of your home"—the plumbing system—flowing smoothly and efficiently.

Benjamin Franklin Plumbing of Hickory is strategically located in Conover, NC, providing an optimal base for serving the entire Hickory metropolitan area and surrounding towns, including Claremont, Newton, and Maiden. This central location ensures their "Punctual Plumbers" can maintain their prompt service guarantee for local residents.

• Address: 3354 16th Ave SE Suite 205B, Conover, NC 28613, USA

The company is focused entirely on providing Onsite services, meaning their technicians come directly to your location. They are also committed to accessibility, offering a facility that includes a Wheelchair accessible restroom and Wheelchair accessible seating, as well as a Gender-neutral restroom for the comfort and convenience of all customers and staff. This attention to detail reflects their overall commitment to professional, considerate service.

As a full-service plumber and contractor, Benjamin Franklin Plumbing provides a vast array of services for both residential and commercial clients. Their expertise covers every part of a home's water and waste system, ensuring they can handle any plumbing issue, big or small.

• Emergency and System Repairs:
  • 24/7 Emergency Plumbing Services to address urgent issues like burst pipes, major leaks, and overflowing toilets, without a hidden upcharge for weekends or holidays.
  • Plumbing pipe repair, Sewer repair, and professional Water tank repair.
  • Specialized Plumbing leak detection and Plumbing leak repair for hidden and complex issues.
  • Outdoor plumbing system repair to maintain external systems and prevent water waste.
• Water Heater & Appliance Services:
  • Water heater installation and Water heater repair for traditional and tankless systems.
  • Water tank installation for new construction or system upgrades.
  • Garbage disposal installation and Garbage disposal repair.
  • Sump pump installation and Sump pump repair to protect lower levels from flooding.
• Drainage and Fixture Management:
  • Expert Drain cleaning to clear tough clogs and prevent backups.
  • Comprehensive Faucet installation and Faucet repair for all kitchen and bath fixtures.
  • Toilet installation and Toilet repair to resolve common household nuisances.
  • Shower installation and Shower repair.
  • General Plumbing fixture installation and Repair water fixtures as a licensed Contractor.
• Routine and Preventive Care:
  • Consultation and installation for Water Treatment and filtration systems.
  • Preventive maintenance and inspections to address potential issues in older North Carolina homes, such as corrosion or low water pressure.

The reputation of Benjamin Franklin Plumbing of Hickory is built on several key features that provide customers with a superior level of trust and confidence.

• The On-Time Guarantee: This is the signature feature that earns them the name "The Punctual Plumber." The promise states: “If There's Any Delay, It's You We Pay™.” Specifically, if they are not on time for a scheduled appointment, they will pay you $5 for every minute they are late, up to $300 (or the cost of the service, whichever is less). This is an unprecedented commitment to respecting your time.
• 24/7 Service Without Overtime Charges: Unlike many local competitors, this company provides 24/7 Emergency Plumbing Services and does not charge extra for services rendered on weekends or holidays, making emergency repairs significantly more affordable for North Carolina families.
• Highly Professional and Knowledgeable Technicians: Plumbers like Mike England are frequently cited in reviews for being exceptionally knowledgable, friendly, and efficient. They are trained not only to fix the problem but to use the moment as a "teaching moment," explaining the work, the pros and cons of methods, and ensuring all information is recorded for future reference.
• Upfront, Straightforward Pricing: Before any work begins, the technician provides a thorough examination and presents the customer with a clear, straightforward price for all options. There are no hidden fees or hourly surprises; the customer approves the price before the repair commences.
• Complete Customer and Property Respect: Technicians arrive uniformed, are drug-tested, and background-checked for customer peace of mind (U•WIN Guarantee). They utilize shoe covers and work mats to protect your home and ensure the workspace is left spotless upon completion.
• Strong Warranties and Guarantees: Beyond punctuality, they offer robust guarantees, including a two-year warranty on parts and labor for general repairs, and a minimum six-year warranty on parts and labor for water heater services, guaranteeing the quality and longevity of their work.

For reliable and guaranteed plumbing service throughout the Hickory and Conover areas, Benjamin Franklin Plumbing is ready to take your call 24 hours a day, 7 days a week.

• Address: 3354 16th Ave SE Suite 205B, Conover, NC 28613, USA
• Primary Phone: (828) 492-2082
• Mobile Phone: +1 828-492-2082

The single most compelling reason for North Carolina residents to choose Benjamin Franklin Plumbing of Hickory is their revolutionary On-Time Guarantee coupled with their commitment to transparent, guaranteed service. In an industry where wait times and unreliable scheduling cause significant stress, the promise of paying the customer $5 for every minute they are late demonstrates an unmatched dedication to punctuality and respecting the customer’s schedule. This commitment is particularly valuable during plumbing emergencies when time is of the essence.

The value proposition is further solidified by the quality of their technicians, like the highly praised Mike England, who provide expert, informative service. Customers repeatedly cite their quick, efficient work, combined with the educational aspect of explaining the plumbing methods and leaving behind detailed work history. For any major home service, having a professional who is not only on time but also highly competent and communicative—and who does not penalize you with extra charges for after-hours emergency service—makes Benjamin Franklin Plumbing the clear and dependable choice for peace of mind in Catawba County.

Benjamin Franklin Plumbing® of Hickory

3354 16th Ave SE Suite 205B, Conover, NC 28613, USA