Mister Rooter Sewer & Drain Introduce
For residents and property owners across Michigan, having a reliable local plumber is an absolute necessity. When a routine plumbing issue arises—like a clogged drain or a persistent leak from a faucet—it can quickly disrupt daily life and lead to more significant problems if not addressed promptly. When searching for professional assistance in the Clinton Township area, one option that may appear is Mister Rooter Sewer & Drain. As a business categorized as a Plumber, they focus on providing key services essential for maintaining a healthy and functional plumbing system.
This overview is designed to give local Michigan users a clearer picture of Mister Rooter Sewer & Drain, detailing their core services, where they are located, and what past customer feedback suggests about their business practices. Navigating the world of home services can be challenging, and having factual, easily accessible information is the first step toward making an informed choice for your home or business. Their primary focus, based on available information, is on critical maintenance and repair tasks that keep water flowing freely where it should.
Mister Rooter Sewer & Drain is a business operating in the Michigan region, specifically categorized as a Plumber. For homeowners in Clinton Township and the surrounding areas, this company offers specialized services centered around the most common and urgent plumbing needs. Their expertise is clearly defined by the types of services they offer, aiming to solve issues related to clogs and leaks, which are frequent pain points for property owners. The company provides essential repair services, suggesting a commitment to fixing existing problems rather than focusing purely on new installations.
It is important for prospective customers to note that their known offerings are highly specialized, focusing specifically on drain cleaning and faucet repair, which suggests these are their core areas of proficiency. When evaluating local service providers, understanding their exact scope of work is crucial to ensure they match your specific needs.
Mister Rooter Sewer & Drain is physically located in Clinton Township, making it a local option for residents of Macomb County and the wider Michigan metropolitan area. Its physical address places it within an accessible regional hub, which is beneficial for scheduling service calls and understanding the company’s local operational range.
The precise location for the business is:
44852 Heydenreich Rd, Clinton Township, MI 48038, USA.
This specific address helps anchor the business within the Clinton Township community, providing a fixed point of reference for their operations. For local customers, knowing the physical location can be a factor in service speed and potential travel charges, depending on where they are situated in relation to this address.
Based on the publicly available information, Mister Rooter Sewer & Drain focuses its efforts on a select yet crucial set of plumbing services. These are fundamental to resolving common household plumbing malfunctions and maintaining system integrity. The confirmed types of services they provide include:
- Drain cleaning (addressing clogs and blockages in plumbing lines).
- Faucet repair (fixing leaks, drips, and other operational issues with household faucets).
- General repair services (indicating a scope that includes fixing existing plumbing faults).
These services cover two of the most frequent reasons people call a plumber: water not draining properly and water leaking where it shouldn't. Drain cleaning is vital for preventing backups, while faucet repair conserves water and prevents structural damage from continuous dripping.
The operational features of any local service company can be just as important as the services they deliver. When considering Mister Rooter Sewer & Drain, several aspects of their customer interaction and service delivery process stand out, according to customer feedback, which potential clients should be aware of:
- Specialization in Key Repairs: The company's focus on drain cleaning and faucet repair suggests a dedicated skill set in these high-demand areas of plumbing.
- Repair-Oriented Business: Their 'About Info' highlights 'Repair services,' indicating their primary function is to restore existing plumbing infrastructure to working order.
- Upfront Service Call Fee: Unlike companies that offer free on-site estimates, customer reports indicate this company charges a fee (ranging from approximately $40 to $60) just for a technician to visit and provide an in-person quote for the job. One customer reported paying $69 for an assessment alone.
- No Over-the-Phone Quoting: According to customer accounts, the company requires an on-site visit and associated fee before providing a cost estimate, even for seemingly straightforward jobs like running a sewer line snake.
- Reported Customer Experience Issues: Past customer reviews include concerns about personnel being "rude, rushed and wrong," and describe "extremely bad attitude" from reception staff, which speaks to potential variability in customer service quality.
To inquire about services or to schedule a repair in the Michigan area, prospective customers can use the following contact details for Mister Rooter Sewer & Drain. Potential clients should be prepared for the possibility of a service call fee being required before a quote is provided, based on customer accounts.
Address:44852 Heydenreich Rd, Clinton Township, MI 48038, USA
Phone:(313) 382-0200
Mobile Phone:+1 313-382-0200
Choosing a local plumber in Michigan involves weighing the company's core competencies against its operational practices and customer service record. For individuals facing a blocked drain or a leaky faucet, the specialization offered by Mister Rooter Sewer & Drain in drain cleaning and faucet repair is a key benefit. Their concentrated service offering suggests an efficient and practiced approach to these common problems. Their location in Clinton Township also positions them well to serve the local community effectively.
However, when making a decision, local users should also factor in the company's stated policies and customer experiences. It is important to remember that:
- The company reportedly charges a non-refundable fee for an on-site estimate, which differs from some competitors who may offer this service for free.
- Past customers have reported negative experiences regarding the demeanor of staff and the accuracy of initial diagnoses and resulting quotes, including one instance where a recommended $3,000 solution was contradicted by a second, simpler repair.
- Customers interested in obtaining a quick, over-the-phone quote for a standardized job may not be accommodated and will likely need to pay the service fee for an in-person estimate.
Ultimately, for Michigan residents specifically needing their core services of drain cleaning or faucet repair, Mister Rooter Sewer & Drain is an available local option in Clinton Township. Potential customers are advised to contact the company directly using the provided phone numbers to discuss their specific needs and clarify the current fee structure for estimates before committing to a visit. Making an informed choice, especially one that involves a financial investment for a repair, is the best way to ensure satisfaction with any local home service provider.
Mister Rooter Sewer & Drain Services
Plumber
- Drain cleaning
- Faucet repair
Mister Rooter Sewer & Drain Details
Offerings
- Repair services
Mister Rooter Sewer & Drain Photos
Mister Rooter Sewer & Drain Location
Mister Rooter Sewer & Drain
44852 Heydenreich Rd, Clinton Township, MI 48038, USA
Mister Rooter Sewer & Drain Reviews
snakeprice
★ 5★ 4★ 3★ 2★ 1If I could leave zero stars I would. We recently had a new a/c unit installed and the water condensation coming from the hookup was leaking on our basement floor. Long story short, Mr rooter came out. Rude, rushed and wrong. Paid $69 for him to come look and tell us our output pipe was deleted and not useable, recommended having the a/c drain into a basement floor drain (outside the room it's in) which needed to be dug out and redone. Quoted us $3k and told us to claim it on insurance. We would've ruined our basement floor! Would've had to get concrete floor poured, new tiles, etc which would've been even more money. Second opinion cost $250 to put a plastic cap on the leaking pipe that is not deleted and currently working- as well as snake the drain in the floor. Shame on this company.
July 14 · Angela HermanEveryone else that I called, offered free estimates on site.This company told me, I will have to pay between $40-60 just for them to come out and tell me what it was going to cost in person, because they can't give me a quote over the phone, for just running a 3/4" x 100' power rooter snake through an 80' x 4" sewer line.So I just rented the rooter myself for $60, instead of being ripped off to just get a quote.I have been a Professional Carpenter, Electrician, Roofer, Painter, and Landscaper since June 14, 2000. And I guarantee I would lose at least 50% of my customers if I had as crappy customer service as whoever the reception lady that answered the phone when I contacted this company. She had an extremely bad attitude towards everything I asked about having done, and made me feel like a downright idiot.Anyone that has since asked me for a recommendation for a plumber, I have told them to definitely make sure they avoid calling this company at all costs.Thanks for taking the time to read this message, and I truly hope that you have a wonderful day.Goodbye.
June 16 · Kevin MayScam, came out quoted me $500 for a leaky faucet, all he did was flash he's light at it. 30 secs in and out. Tells me I owe him $50 for travel fees.
July 29 · Abdullah RadwanRIP OFFS! BEWARE!
June 02 · Jaun Martinez
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