Mcrae Services

- 6438 Asheville Hwy, Knoxville, TN 37924

For residents and businesses across the greater East Tennessee area, encountering a plumbing issue—whether it's a minor leak or a major septic system failure—requires a prompt, professional, and reliable solution. Plumbing problems rarely happen at a convenient time, which is why having a trusted, local service provider on call is essential. Mcrae Services, operating out of Knoxville, TN, is a locally owned and operated company dedicated to providing comprehensive plumbing and excavation services to the community.

With a focus on both residential, commercial, and rural clients, Mcrae Services distinguishes itself by tackling a wide range of jobs, from simple fixture installations to complex excavation projects required for sewer or septic system work. Their dedication to customer satisfaction is evident in their professionalism, integrity, and commitment to high-quality craftsmanship, aiming to build long-term relationships with every client they serve. As a company that is licensed, bonded, and insured, they offer peace of mind knowing that your project, big or small, is in qualified hands.

The company’s reputation is built on reliability and a rapid response to customer needs, as illustrated by their customer service. For instance, one satisfied customer reported calling at 8:01 AM with no hot water and having a new water heater installed within just three hours. The technician, described as knowledgeable, professional, and friendly, handled the water heater replacement swiftly and even took pictures of other minor plumbing concerns to schedule follow-up appointments. This level of quick, thorough service is a hallmark of the commitment Mcrae Services makes to their neighbors in Tennessee.

Another customer praised their plumber, Richard, who showed remarkable efficiency and knowledge—the result of a reported thirty-year career—when handling the disconnection and reconnection of plumbing during a countertop replacement project. This anecdotal evidence highlights the experienced and capable personnel that make up the Mcrae Services team, ready to handle specialized tasks with expertise and care.

The scope of their work extends far beyond basic interior plumbing, incorporating specialized skills and heavy equipment necessary for major underground infrastructure projects. This comprehensive approach means they can be a single point of contact for a variety of property needs, minimizing the hassle of coordinating multiple contractors. They are positioned to serve the entire greater East Tennessee region, bringing their specialized knowledge and reliable service to a broad local community.

Mcrae Services is strategically located to serve its extensive service area across East Tennessee. Their primary operational address is: 6438 Asheville Hwy, Knoxville, TN 37924. This Knoxville location provides convenient access for dispatching their team and equipment to handle calls throughout the surrounding region.

For Tennessee residents and property owners needing to schedule a service, inquire about an ongoing project, or seek emergency assistance, the company maintains active communication channels. The primary phone number to reach Mcrae Services is (865) 300-5715. They also list a mobile number for direct contact at +1 865-300-5715, emphasizing their availability and commitment to responsive customer service.

Mcrae Services offers a vast array of plumbing and related excavation services, catering to the diverse needs of residential, commercial, and rural properties. Their expertise covers both immediate repairs and large-scale installation projects. The company's services include, but are not limited to, the following:

• Faucets and Fixtures: Installation and repair of various residential and commercial plumbing fixtures, including kitchen and bathroom faucets.
• Toilet Services: Professional installation and repair of toilets.
• Water Heater Services: Complete water heater installation for new units and essential repair services to restore hot water access, as exemplified by their quick response to a customer with no hot water.
• Plumbing Leak Detection: Employing professional techniques to accurately locate and diagnose hidden plumbing leaks.
• Plumbing Pipe Repair: Comprehensive repair and maintenance of plumbing pipes to address bursts, corrosion, or other damages.
• Drain Cleaning: Offering professional services to clear stubborn clogs and ensure plumbing systems stay clear and efficient.
• Septic System Services: Specializing in the service, installation, and repair of septic systems—critical for many rural properties in the region—noting that no job is too big.
• Sewer System Services: Providing top-notch services from installation to repairs for the entire sewer system, covering blockages and full system installations.
• Gas Line Services: Expertise in working on and maintaining gas lines.
• General Plumbing Repair: Handling all types of plumbing repair needs, both large and small.
• Excavation and Bobcat Work: Utilizing Bobcat equipment for various applications, including site preparation, grading, trenching for utilities (like sewer and gas lines), land clearing, demolition, and landscaping applications.

Mcrae Services combines technical expertise with customer-focused policies, making them a standout choice for plumbing and excavation work in East Tennessee. Key features and highlights of their operation include:

• 24/7 Service: The company is committed to offering round-the-clock service, ensuring that they are available to respond to critical plumbing emergencies any time of day or night.
• Full-Service Range: They handle both standard plumbing and major excavation/earthmoving projects (Bobcat work, trenching, etc.), providing a one-stop-shop for complex infrastructure and septic/sewer work.
• Licensed, Bonded, and Insured: They operate with the necessary credentials to legally and safely perform work on residential, commercial, and rural properties across the region, providing financial protection and compliance assurance for their clients.
• Local Ownership and Operation: As a locally owned and operated business, they possess a deep understanding of the local infrastructure, building codes, and community needs in East Tennessee.
• Experienced Technicians: The team includes professionals with decades of experience, such as the thirty-year veteran mentioned in a customer review, ensuring high-level knowledge and efficient service delivery.
• Rapid Emergency Response: They have demonstrated the capability to provide extremely fast service, especially for emergency situations like a malfunctioning water heater, minimizing disruption to the customer’s home life.

To reach Mcrae Services for general inquiries, scheduling, or emergency plumbing needs, please use the following contact details:

Address: 6438 Asheville Hwy, Knoxville, TN 37924

Phone: (865) 300-5715

Mobile Phone: +1 865-300-5715

Choosing a service provider for home or commercial infrastructure needs is a decision that affects the functionality and value of your property. For the residents of Knoxville and the broader East Tennessee area, Mcrae Services presents a compelling case as the preferred plumbing and excavation partner. What makes them particularly worth choosing is the unparalleled breadth of their service combined with a proven record of professional, efficient, and ethical customer interaction.

Unlike many traditional plumbers who might be limited to indoor repairs, Mcrae Services seamlessly integrates essential plumbing work—such as faucet and toilet installation, or water heater repair—with heavy-duty excavation services. This dual capability means they can handle a full spectrum of tasks, from fixing a dripping faucet to installing a brand-new septic system or addressing a major sewer line failure, all under one licensed and insured entity. Their expertise in managing septic systems and performing Bobcat work like trenching and site prep is invaluable for rural and large-property owners in the region.

Furthermore, the availability of 24/7 service is a critical factor for any Tennessee homeowner facing an unexpected emergency. Plumbing disasters do not adhere to business hours, and Mcrae Services’ commitment to being available around the clock provides a necessary safety net. The prompt action and installation of a new hot water heater for a customer in need is a clear demonstration of their dedication to resolving emergencies quickly and effectively.

The quality of their team, highlighted by customer testimonials, assures clients that the work will be performed by skilled, knowledgeable, and professional technicians. When you need dependable service from a company that is rooted in the local community, is fully credentialed, and offers comprehensive solutions, Mcrae Services is a strong local choice. They aim for long-term relationships, prioritizing integrity and high standards in every project to ensure that East Tennessee properties have a strong foundation for excellence in their plumbing and infrastructure.

Mcrae Services

6438 Asheville Hwy, Knoxville, TN 37924, USA