Lorentz Plumbing

- 2406 Willard Ave, Madison, WI 53704

For Madison and Dane County residents seeking dependable and honest plumbing services, the name associated with quality work is evolving. Lorentz Plumbing, a long-standing fixture in the community, has transitioned its service accounts to Chris Otis Plumbing, led by Master Plumber Chris Otis. This transition marks a continuation of trusted, local expertise under a new name, ensuring that homeowners can still rely on the same high standards of workmanship for all their residential plumbing needs. The current operation, run by Chris Otis and his team, specializes in comprehensive on-site repair and installation, moving beyond simple fixes to tackle everything from the smallest faucet leak to major kitchen and bathroom renovations.

The cornerstone of this service is its strong focus on traditional, full-service plumbing repair. In a city like Madison, where homes often feature varying plumbing complexities—from historic water pipes to modern, high-efficiency water heaters—having an experienced master plumber is invaluable. Chris Otis Plumbing is dedicated to addressing all common household plumbing issues, including toilet and faucet installation and repair, garbage disposal service, and crucial water heater work. Testimonials consistently highlight the professionalism, politeness, and high efficiency of the crew, cementing their reputation as a reliable and customer-focused local business.

A notable feature of this Madison-based plumber is the commitment to creating a welcoming and safe environment for all local residents. The business explicitly embraces values of inclusivity, proudly operating as an LGBTQ+ friendly and Transgender safespace, and even providing a gender-neutral restroom at its location. For many in the Wisconsin community, finding a service provider that is not only skilled but also aligns with these social values is a significant factor in their decision-making process. This dedication to community comfort and safety, combined with the technical expertise of a master plumber, makes Chris Otis Plumbing a unique and highly recommended service provider in the area.

It is important for potential clients to note that, as a streamlined local operation, the business currently operates on a cash-only payment basis for its onsite services. While this may differ from larger, more corporate entities, it is often a hallmark of dedicated, owner-operated businesses and should be factored into any service arrangement. The strong word-of-mouth recommendations, excellent communication, and reasonable pricing, as praised in customer reviews, suggest that the quality of work provides exceptional value for the Madison community.

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Chris Otis Plumbing, maintaining the service tradition of Lorentz Plumbing, is rooted firmly in the Madison, Wisconsin area, allowing for efficient on-site service delivery throughout Dane County and its surrounding communities.

• Operational Base: The business is associated with the former location of Lorentz Plumbing at 2406 Willard Ave, Madison, WI 53704, USA.

• Local Focus: The primary service focus is on the Madison and Dane County regions of Wisconsin, ensuring quick response times and specialized knowledge of local plumbing codes and common issues specific to the area.

• Service Model: The company provides on-site services, meaning their skilled team, led by Master Plumber Chris Otis, travels to the customer's location to perform necessary repairs, installations, and maintenance.

• Communication Channels: Customers can contact the service using the primary phone number (608) 577-9448 for scheduling, questions, and discussing plumbing advice.

The continuation of a familiar local contact point simplifies the process for repeat and new customers in the Madison area.

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Under the leadership of Master Plumber Chris Otis, the services provided are comprehensive, covering a wide array of repair, maintenance, installation, and minor remodeling work for residential properties. The expertise encompasses both foundational plumbing infrastructure and visible fixtures.

• Fixture Installation and Repair:

  • Faucet installation and Faucet repair for Kitchen Faucet, Bathroom, and Laundry Sinks (including addressing issues with Laundry Room Sink setups).

  • Toilet installation and Toilet repair.

  • Shower installation and repair of Plumbing Fixtures.

  • Garbage Disposal installation and Garbage Disposal repair.

• Core Plumbing System Repairs:

  • Plumbing leak repair and general Fix Leaks.

  • Plumbing pipe repair for Water Pipes.

  • Inspecting and servicing main Water Shut Off valves.

• Water Heating and Treatment:

  • Water heater installation and Water heater repair for all residential Water Heaters.

  • Installation and service of Water Softeners.

• Remodeling and Upgrades:

  • Plumbing setup for Kitchen & Bath remodels.

  • Installation of Basement Bathroom plumbing.

  • Advice on Plumbing Advice and fixture selection for projects.

This extensive list ensures that whether a customer needs a quick fix or is planning a major home improvement, the team can provide a full plumbing solution.

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The service offered by Chris Otis Plumbing in Madison stands out for its unique combination of technical skill and committed customer service:

• Master Plumber Expertise: The operation is helmed by Chris Otis, a certified Master Plumber who inherited the work from the retiring Carl Lorentz, ensuring continuity of high-level skill and experience.

• Highly Praised Workmanship: Customer reviews repeatedly emphasize "excellent work," being "professional, polite, and responsive," and the "immaculate work" performed, indicating a strong commitment to quality and cleanliness on the job site.

• Inclusivity and Safety: The business actively promotes itself as an LGBTQ+ friendly and Transgender safespace, fostering a welcoming environment for all Madison and Dane County residents. They also provide a gender-neutral restroom at their location.

• Honesty and Transparent Pricing: Customers commend the plumber for being "honest with their suggestions" and providing "very reasonable pricing," which builds trust and encourages repeat business within the community.

• Focus on Communication: The reviews highlight "excellent communication throughout" the service process, ensuring clients are kept informed about their plumbing issues and the proposed solutions.

• Full-Service Repair and Installation: They offer comprehensive repair services for virtually all internal residential plumbing components, from fixture repair to water heater installation and major pipe fixes.

These features position the service as a premier choice for customers who value technical skill and social responsibility equally.

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To schedule an on-site plumbing service or to request advice, Madison-area customers can use the following contact details, associated with the current Master Plumber, Chris Otis:

• Address: 2406 Willard Ave, Madison, WI 53704, USA

• Primary Phone: (608) 577-9448

• Mobile Phone: +1 608-577-9448

• Former Office Phone (Referral Line): Chris Otis also maintains the former office number of Lorentz Plumbing, (608) 244-2552, as a contact point.

• Email for Chris Otis Plumbing: otisplumbing2019@gmail.com (as per public information).

Customers are advised to use the mobile number for the most direct contact with the Master Plumber.

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For residents across Madison and Dane County, Chris Otis Plumbing—the successor to Lorentz Plumbing—represents a highly desirable combination of expert, certified skill and deeply personal customer care. Choosing this service is opting for the craftsmanship of a Master Plumber, Chris Otis, whose high-quality work and efficiency are consistently validated by local client praise. The testimonials praising "immaculate work" and efficient service confirm that the technical aspects of the job are handled with extreme care and precision. This is particularly valuable in a Wisconsin home, where plumbing systems must withstand harsh seasonal changes.

Beyond the technical reliability, the key differentiator for this business is its strong ethical foundation and commitment to community. By actively promoting an environment that is LGBTQ+ friendly and a Transgender safespace, the service ensures that all members of the Madison community feel respected and safe when inviting a tradesperson into their home. This commitment to inclusivity is a significant reason why many local users will be drawn to choose this particular plumber, knowing their business supports a valued social principle. The highly personal, owner-operated approach is often preferred over large, impersonal corporations.

The only significant point for customers to prepare for is the cash-only payment policy. While the pricing is noted as "very reasonable," having a cash-only amenity requires prior planning for the payment. However, the benefits—such as the commitment to "transparent dealings without hidden fees," honest suggestions, and the overall reliability reported by customers who have successfully transitioned their business to the new operation—vastly outweigh this minor inconvenience for many. For residents seeking honest, high-quality, full-service plumbing repair and installation from a professional team that respects all members of the community, Chris Otis Plumbing is a top-tier choice in the Madison area.

Lorentz Plumbing

2406 Willard Ave, Madison, WI 53704, USA