Monona Plumbing & Fire Protection Introduce
For over four decades, Monona Plumbing & Fire Protection has stood as one of South Central Wisconsin’s most trusted and experienced contractors. Established in 1976, this Madison-based company has a deep, proven history of serving residential and commercial clients across Dane County and the wider region. What sets Monona Plumbing & Fire Protection apart is its powerful dual specialization: they are not only expert Plumbers handling everything from a leaky faucet to full pipe repiping, but they are also a leading Fire protection service and Fire protection system supplier.
This integrated service approach means local users benefit from a single, reliable provider for two of the most critical mechanical and safety systems in any property. Operating under the guiding principle known as “The Monona Way,” the company commits to quality craftsmanship, unwavering customer service, and comprehensive safety. This dedication is reflected in the high regard they are held in by the community—they are frequently the preferred contractor for other local businesses and homeowners alike due to their professionalism and consistently high-quality results at a fair price.
Monona Plumbing & Fire Protection is conveniently headquartered at 3126 Watford Way in Madison, WI 53713, USA. While this address serves as their operational hub, their extensive team of over 100 professionals ensures their reach extends far beyond the Madison city limits. They proudly service all of Dane County and Green County, with their specialized fire protection services spanning the entire state of Wisconsin for larger projects.
A crucial element of their accessibility for local Wisconsin users is their commitment to 24/7 Emergency Plumbing service, 365 days a year. When a pipe bursts in the middle of a Madison winter, or a business experiences a critical sewer line failure, immediate help is essential. Monona Plumbing & Fire Protection ensures that Plumbing, Fire Protection, and Underground Site Utility emergencies won't wait for the next business day, providing peace of mind to homeowners and commercial property managers throughout the region. While regular business hours for non-emergency scheduling and the office are typically Monday through Friday, 7:00 AM to 4:00 PM CST, their repair services are available around the clock to address urgent issues.
The scope of services offered by Monona Plumbing & Fire Protection is remarkably comprehensive, positioning them as a full-service contractor that minimizes the need to hire multiple vendors. Their expertise covers three distinct, but integrated, fields:
- **Residential and Commercial Plumbing Solutions:**
- **Repairs and Maintenance:** Full-service Pipe Repair and Repiping, routine Plumbing Maintenance, and comprehensive Plumbing Inspections to proactively identify issues.
- **Drain and Sewer Specialists:** Expert Drain Cleaning, Sewer Line Services, and specialized services including Grease Trap Installation and Maintenance for commercial kitchens. They utilize the latest technology to ensure blockages are cleared efficiently.
- **Water Systems and Appliances:** Complete Water Heater Services (repair, replacement, and installation), and solutions for general Water Line Services, ensuring clean and efficient water delivery throughout the property.
- **Home Fixtures:** Detailed Bathroom Plumbing Services and Kitchen Plumbing Services, covering everything from new fixture installation to leak detection and repair in high-use areas.
- **Wisconsin-Specific Services:** Expertise in critical regional needs such as Pipe Thawing & De-Winterization to prevent damage from freezing temperatures, and installation of Water Filtration Services.
- **Professional Fire Protection Services:**
- **System Design and Installation:** Providing full In-House Sprinkler System Services, including design and installation for all types of projects (residential, commercial, industrial, high-rise) in compliance with all necessary Wisconsin Codes and NFPA standards.
- **Inspection and Compliance:** Essential Sprinkler System Inspection, testing, and Sprinkler System Maintenance to ensure systems are operational and compliant with local and state regulations.
- **Specialized Safety:** Installation and servicing of Fire Protection Services including special hazard protection and clean-agent systems for sensitive commercial environments.
- **Site Work and Underground Utilities:**
- This unique capability means they can manage the entire scope of a project, not just the indoor plumbing. Services include Site Works, Earthworks, Underground Utilities, and Site Utilities Services, covering major excavations and installation of underground infrastructure like sewer and water main lines.
Choosing a large, established local service provider comes with distinct advantages, many of which are demonstrated by the successful operation of Monona Plumbing & Fire Protection for over four decades.
- **45+ Years of Local Trust:** Since 1976/1977, the company has operated with stability in the Madison area, becoming BBB Accredited since 1998. This long tenure provides unparalleled understanding of local infrastructure and building requirements.
- **24/7/365 Emergency Availability:** Their commitment to answering emergency calls around the clock for plumbing, fire, and utility issues offers critical reassurance to Dane County residents and businesses, especially when facing urgent issues like sump pump failures or frozen pipes.
- **The Monona Way Quality Guarantee:** This commitment ensures that only licensed contractors are used on every job, and all work adheres strictly to Wisconsin Codes, meaning customers never have to worry about the credentials or quality of the work being performed.
- **Seamless Project Management:** By offering both comprehensive Residential and Commercial Plumbing alongside Fire protection service, they streamline construction and remodeling projects. Their large team and in-house expertise, including experienced project managers like Randy Mergen, guarantee a smooth process and reliable results.
- **Safety First Culture:** With a dedicated focus on Fire Protection Services and safety training that goes beyond required standards, they offer not just repairs, but protection for people and property, a necessary feature for multi-family, commercial, and industrial clients across Wisconsin.
For all plumbing, fire protection, and site utility needs, local Wisconsin users can reach out using the following information:
- **Primary Address:** 3126 Watford Way, Madison, WI 53713, USA
- **Primary Contact Phone:** (608) 330-4411
- **Emergency Service:** 24 hours a day, 7 days a week, 365 days a year
- **Office Hours (Non-Emergency):** Monday – Friday, 7:00 AM – 4:00 PM CST
- **Payment Options:** Credit cards accepted for convenience
When faced with a plumbing issue or planning a new construction project, what is worth choosing is a partner with proven reliability and breadth of service. Monona Plumbing & Fire Protection is highly trusted throughout the region, not just by homeowners for routine fixes like Water Heater Services or Drain Cleaning, but also by other professionals, as confirmed by a remodeling business owner who praises their project managers and high quality results at a fair price.
The local community’s sentiment, as seen in reviews, emphasizes the professional, clean, and protective nature of their employees who take care to guard the home while working. Customers have repeatedly stated that Monona Plumbing is their "first go-to pros" for plumbing work in the area, a testament to the trust earned through decades of honest service and clear communication. For any Wisconsin resident or business owner, whether the need is an urgent Emergency Plumbing fix, professional oversight of a major Underground Utilities installation, or the specialized requirements of Sprinkler System Inspection and Fire Protection, Monona Plumbing & Fire Protection offers the stability, scale, and comprehensive expertise necessary to ensure safety and function, all delivered "The Monona Way."
Monona Plumbing & Fire Protection Services
Plumber
- Residential and Commercial Plumbing
- Water Heater Services
- Bathroom Plumbing Services
- Kitchen Plumbing Services
- Water Line Services
- Sewer Line Services
- Plumbing Inspections
- Plumbing Maintenance
- Drain Cleaning
- Grease Trap Installation and Maintenance
- Pipe Repair and Repiping
- Emergency Plumbing
- Fire Protection Services
- In-House Sprinkler System Services
- Sprinkler System Inspection
- Sprinkler System Maintenance
- Site Works
- Earthworks
- Site Utilities Services
- Underground Utilities
Monona Plumbing & Fire Protection Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Monona Plumbing & Fire Protection Photos










Monona Plumbing & Fire Protection Location
Monona Plumbing & Fire Protection
3126 Watford Way, Madison, WI 53713, USA
Monona Plumbing & Fire Protection Reviews
water heatertechniciancallprojectbasementefficientworkbillresponsivewater softener
★ 5★ 4★ 3★ 2★ 1I've worked with Monona plumbing for many years as a homeowner and we also use them for our remodeling business and they have always been great. Their employees are clean and professional and make sure to protect our home whenever they are doing work. As a business we have worked with Randy Mergen for many years and in my experience he is one of the best estimators and project managers I've worked with. Overall a great company that produces high quality results at a fair price.
August 13 · Jeff RadtkeWe've had MPFP over to our house multiple times for various fixes, and they've been great every time. Professional, great at understanding the issue and then addressing and explaining as needed, prices are very reasonable, and work is done extremely well. I have the utmost trust in Monona Plumbing, and they're our first go-to pros for plumbing work in the area.
September 12 · Phil GrupeMPFP has done a great job for many people. But from my point of view they broke my hot water system and never made good on it. I'm disappointed to have to write this review. I never write reviews and I'm not a complainer generally.In October '23 MPFP replaced my Rinnai hot water heater with the exact same model, just new. The old Rinnai operated together with a 50 gallon tank and the hot water flowed like a river. The old Rinnai started making noise so I hired MPFP to replace it. I expected the system to work the same, and still flow like a river but with a new Rinnai.After MPFP installed the new Rinnai, using a different piping configuration I did not expect or request, the hot water flow dropped substantially, more than 50%. It's OK for one person at home but it's not enough for multiple showers and laundry/dishes the way it was before. From my point of view MPFP broke my hot water system.I brought it to MPFP's attention immediately but they never made good on it. I worked with them over the next 8 months and MPFP gave me a proposal for another $3000 to get back to the system I used to have.I gave up on them after they didn't followup on the job after we met at my home at the end of July 2024. They knew how to get ahold of me, I think they just didn't want to deal with the mess they made.
October 07 · Rick AbegglenMonona Plumbing is my property's provider for all of my plumbing needs. They have been respectful, as prompt as possible with emergencies, repairs, and replacements. They have helped us to resolve several issues that have occurred onsite to keep us in tip top shape. I have been happy using them as my vendor and highly recommend their services.
August 13 · Li Ann ParsonMonona Plumbing was very prompt and thorough. Very helpful and knowledgeable team members and a great team leader came to install a new septic lift system for my home. The pumps we needed for the system were very scarce but Randy Mergen (team leader) worked very hard to source them and found them on the East Coast! They were prepped, shipped and delivered within a week. The new system works great. It was a job well done.
July 01 · jeffrey cunningham
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