Gentry & Son Plumbing

- 119 Peace Haven Cir, Mt Airy, NC 27030

For homeowners and businesses throughout the Mount Airy area of North Carolina, having a trusted plumbing partner who can handle both routine issues and complex system upgrades is vital. Gentry & Son Plumbing, LLC, established in 1996 by Mark Gentry, offers a robust and comprehensive suite of plumbing services. With Mark Gentry's personal experience in the industry dating back to 1990, the company brings over three decades of plumbing expertise to the local community. They are known for addressing a wide range of needs, from simple household repairs to advanced commercial water treatment systems, serving the greater North Carolina and Virginia region.

The company’s reputation is built on providing thorough, professional service, often utilizing advanced diagnostic tools. While they have faced some scheduling issues, as noted in one review, positive feedback frequently highlights the expertise and reasonable pricing of their technicians, particularly for unexpected, challenging jobs like well pump replacement. Gentry & Son Plumbing aims to be a full-service provider, ensuring that whether your needs are residential or commercial, basic or complex, their team can deliver a solution.

Gentry & Son Plumbing is based in Mount Airy, North Carolina, providing a local hub for serving a wide geographic area spanning parts of both North Carolina and Virginia. Their office is located at:

119 Peace Haven Cir, Mt Airy, NC 27030, USA

The central location in Mount Airy allows the team to be a responsive service provider for the local community and surrounding counties. An important feature noted is the commitment to accessibility at their physical location, including a wheelchair-accessible parking lot. Furthermore, the company offers a modern convenience that improves accessibility for all customers: they accept credit cards for payment, simplifying transactions for unexpected, high-cost repairs. Their extensive service area, reaching into Virginia, underscores their capacity to manage a high volume of service calls across a broad regional footprint.

Gentry & Son Plumbing, LLC specializes in a highly comprehensive list of services, moving far beyond simple leak repair to encompass advanced maintenance, diagnostic, and industrial-level treatments. Their key offerings for residential, commercial, and industrial clients include:

• Drain and Sewer Services: Including professional drain cleaning, high-pressure water jetting, and advanced sewer camera locator services.
• Sewer Video / Video Inspection: State-of-the-art diagnostic services to accurately identify the cause of blockages or pipe damage without extensive excavation.
• Water Heater Services: Comprehensive plumbing water heaters services, including repair, maintenance, and water heater replacement for various types (tankless, conventional, heat pump, solar).
• Water Treatment and Filtration: Installation and service of home and commercial water treatment systems, water filtration, and water purification systems, including being an authorized dealer for quality products.
• Home Plumbing Repair: General household plumbing repairs, addressing issues such as water leaks, clogs, and hose bib repairs.
• Commercial Plumbing: Specialized services for commercial buildings, including complex hot water supply problems, high-capacity waste management, and trenching for water and sewage systems.
• Well Pump Services: Replacement and repair of well pump systems, as evidenced by positive customer feedback for handling complex installations.
• Maintenance and Inspections: Offering regular inspections and plumbing inspections to detect and prevent problems before they become costly emergencies.
• Septic Tank Location Services: Specialized assistance in locating and managing septic systems.

Several key features make Gentry & Son Plumbing a distinguished service provider in the North Carolina area:

• Long-Standing Experience: Mark Gentry’s 30+ years in the industry, with the business established since 1996, provides customers with confidence in their deep expertise and stability.
• Advanced Technology: The routine use of sewer video camera inspections and high-pressure jetting ensures accurate diagnosis and effective, non-invasive solutions for drain and sewer problems.
• Specialization in Water Quality: Their focus on commercial water treatment, water filtration, and water purification sets them apart, offering solutions for critical water quality needs in both homes and businesses.
• Versatility Across Sectors: The ability to successfully handle diverse needs, from complex commercial plumbing to residential well pump replacement, proves their technical versatility and broad skill set.
• Professional and Knowledgeable Staff: Technicians, such as Dustin and Josh mentioned in customer reviews, are frequently praised for being "super nice," "very knowledgeable," and for explaining the work being done clearly to the customer.
• Financial Convenience: Accepting credit cards provides an essential convenience for customers, especially when facing large, unexpected repair bills.

For North Carolina residents in need of routine service, a plumbing emergency, or to inquire about specialized services like water treatment or sewer camera inspections, Gentry & Son Plumbing can be reached at:

Address: 119 Peace Haven Cir, Mt Airy, NC 27030, USA

Phone: (336) 710-5090

Mobile Phone: +1 336-710-5090

Their stated operating hours are Monday through Friday, 8:00 AM to 5:00 PM, though customers should confirm current availability and after-hours service options when calling.

Choosing Gentry & Son Plumbing is choosing a company that combines deep local experience with advanced technical capabilities, a combination that is highly valuable to North Carolina property owners. What is particularly compelling about this provider is their expertise in specialized and often costly areas of plumbing: drain and sewer diagnostics via video and comprehensive water treatment solutions. For homes with well systems or older sewer lines, having a single provider who can handle well pump replacement, septic location, and internal pipe inspection is a significant logistical and financial advantage.

The positive customer feedback, which praises the reasonable pricing and the technical knowledge of the staff even when faced with unexpected complications, reinforces their reliability. For example, the quick and efficient replacement of a well pump, despite encountering a problem, speaks volumes about the team's ability to problem-solve effectively under pressure. While a critical review highlighted a potential issue with appointment timing and an overtime charge—an important factor for any customer to discuss upfront—the consistent feedback on the quality of the technical work and the professionalism of the field staff indicates a high standard of craftsmanship. For Mount Airy, NC, and surrounding residents, Gentry & Son Plumbing stands out as an experienced, technologically equipped partner for all serious residential and commercial plumbing needs.

Gentry & Son Plumbing

119 Peace Haven Cir, Mt Airy, NC 27030, USA