Jk Plumbing And Heating Introduce
For residents and homeowners in the Geneseo, Illinois area, the need for reliable plumbing and heating services is a constant reality. Dealing with burst pipes, non-functional furnaces, or simply routine maintenance requires a trusted local provider. This overview focuses on Jk Plumbing And Heating, a service operating out of Geneseo, IL, to provide local users with factual information regarding their offerings and operational reputation, helping them make informed decisions for their home service needs.
Finding a competent and responsive service provider in the local community can sometimes be a challenge, especially when dealing with the stress of a home emergency. In the Quad Cities region and surrounding areas like Geneseo, residents look for companies that offer prompt response times, professional service, and transparent communication. It is critical for any homeowner to thoroughly research a potential contractor, taking into account the full spectrum of publicly available information, including physical location, stated services, and the experiences of other customers.
The information gathered suggests that Jk Plumbing And Heating is a local entity centered in Geneseo, IL, offering repair services within the essential categories of plumbing and heating. Like many local service contractors, they are positioned to address common household malfunctions that affect daily life, from a leaky faucet to an issue with a home's primary heating source. The nature of these services is crucial in Illinois, where extreme seasonal temperatures make reliable heating and climate control non-negotiable for safety and comfort.
The company is listed as specializing in the core areas of plumbing and heating repair. In the industry, this typically encompasses a wide range of repairs related to water systems and climate control systems. For any local provider, the ability to effectively service and repair these systems is the foundation of their business, as these are the most frequent and urgent calls homeowners face. However, prospective customers are always advised to contact the company directly to confirm the scope of work they handle, especially for specialized or complex projects.
Jk Plumbing And Heating is physically located in the heart of Geneseo, which suggests they are positioned to serve the immediate community and surrounding areas within Henry County, IL. A local presence is often a significant factor for homeowners, as it can potentially lead to quicker response times for emergency repairs compared to companies based further away.
The reported address for the business is:
128 S Oakwood Ave, Geneseo, IL 61254, USA
Being centrally located in Geneseo makes the business accessible to residents throughout the town. However, there is no public information readily available regarding standard operating hours or a direct, local phone number beyond what might be found through direct inquiry, which is a necessary step before planning a visit or requesting a service call.
Based on the business classification and available information, Jk Plumbing And Heating's primary focus is on maintaining and restoring the functionality of key home systems. Their service offerings are summarized as follows:
- Plumbing Repair Services: Addressing issues within the water and drainage systems of a home.
- Heating Repair Services: Fixing malfunctions and restoring operation to home heating systems.
- General Repair Services: Providing necessary fixes for issues within their specialized trades.
The nature of "Repair services" suggests a focus on fixing existing problems rather than new system installations or large-scale construction projects. Homeowners in Geneseo often require services for common issues such as leaking pipes, water heater malfunctions, clogged drains, and furnace breakdowns during the harsh Illinois winters. It is important to confirm with the company directly whether they handle both residential and commercial repair needs.
When considering a local home service provider, certain operational characteristics become key "features" or "highlights" for potential customers. For Jk Plumbing And Heating, the available data highlights specific factors that consumers should be aware of:
- Local Presence in Geneseo, IL: Operating within the immediate community, potentially offering convenience for local residents.
- Specialization in Core Home Services: Focused primarily on essential plumbing and heating systems.
- Involvement with Home Warranty Companies: The company has been noted in customer feedback as an accepted subcontractor for at least one major home warranty provider (American Home Shield), which can be a key factor for customers with an existing warranty plan.
- Non-Accreditation with BBB: Available public records indicate that Jk Plumbing And Heating in Geneseo is not currently an accredited business with the Better Business Bureau.
- Customer Feedback on Communication and Reliability: Multiple customer reviews express concerns regarding service follow-through, missed appointments, lack of return calls, and overall unreliability and unprofessionalism.
For service inquiries, homeowners in the Geneseo area would need to utilize the primary physical location for reference, as public records for a dedicated local contact phone number or guaranteed hours of operation are not consistently available. The company's recorded location information is:
- Address: 128 S Oakwood Ave, Geneseo, IL 61254, USA
- Phone Number: Not publicly available in the provided data.
Prospective clients are strongly encouraged to attempt contact via any means possible and to confirm all logistical details directly with the company before scheduling service, especially given the history of reported communication issues.
Deciding which contractor to choose for home plumbing and heating services is a critical choice that hinges on reliability, professionalism, and the quality of work. For any Geneseo resident considering Jk Plumbing And Heating, it is essential to weigh the perceived benefit of a local service provider against the publicly available performance record.
The primary reason a customer might choose this service is if they are specifically directed to them by a home warranty company. The reviews indicate this company has been assigned work through American Home Shield. For a homeowner whose repair is covered by a warranty, the immediate need might be to use an authorized contractor to ensure coverage. However, customers should be mindful of the reported delays and issues experienced by others in this scenario.
On the other hand, the detailed customer feedback raises significant concerns that any homeowner should seriously consider before engaging their services. Complaints point to a pattern of broken promises, including technicians failing to show up for scheduled appointments, a complete lack of follow-up communication, and difficulty reaching personnel by phone. These factors are compounded by the observation that the company is not BBB accredited and has faced issues severe enough for the home warranty company to place their account on hold due to a failure to follow through on work orders. In a time-sensitive situation like a heating or plumbing failure, a history of unreliability and unresponsiveness can lead to considerable frustration, property damage, and unnecessary delays.
Ultimately, while Jk Plumbing And Heating is a local option for plumbing and heating repair in Geneseo, IL, the pattern of negative customer experiences regarding professionalism, communication, and follow-through suggests that prospective customers should proceed with extreme caution. It is always wise for Illinois homeowners to consult multiple service providers, verify credentials, and pay close attention to recent customer reviews to select a contractor with a proven track record of dependability and quality service.
Jk Plumbing And Heating Details
Offerings
- Repair services
Jk Plumbing And Heating Photos
Jk Plumbing And Heating Location
Jk Plumbing And Heating
128 S Oakwood Ave, Geneseo, IL 61254, USA
Jk Plumbing And Heating Reviews
callsAHSwarrantyacvoicemailsno call no show0fridayjob
★ 5★ 4★ 3★ 2★ 1Unreliable. Unprofessional.I had 1 visit from this company and I thought it sounded promising. The issue was not fixed but we had a plan on how to proceed. That is where the plan/promise ended. The company said they would schedule something for the following week. That never happened. 2 weeks after the original visit I was calling to get myself back into the schedule. I talked to scheduling and they quickly got me into the schedule in the next 2 days. This was the last communication with the company.The scheduled date came and went with no call, no show. I called the company to see what happened to the appointment and no one is answering the phones. I left messages with the company to call me back and I received no response. I waited a day and tried again, with the same result, no answer and no call back from my voice message. I repeated this for 4 days.A common theme in the complaints on the Better Business Bureau for this company, is that they were used by a home warranty company(American Home Shield was my warranty company). I been calling them also and disappointed in them for choosing a company that is not BBB accredited. I will work to ensure this company is removed from their accepted sub contractor list. This behavior is unprofessional and unacceptable.
November 13 · Dave BartoHad initial appt on 6/11 for Home Warranty repair and was told they'd order the parts and would finish repair in 2-3 days. Fast forward nearly 3 weeks later, and still no work completed. Called and left several messages. Eventually spoke to Brian and was told that "it's hard to find good help and the guy was too hot and didn't want to do it." So Brian guaranteed he'd do the work himself that afternoon (Weds). No phone calls, no show! Called again on Thursday and left messages- no responses and still no show. Called again on Friday- still no return calls and no show. Have been dealing with home warranty company who also called and was "guaranteed by Brian" that the work would be done on Thursday..... then again on Friday. Needless to say, AHS warranty company placed their account on hold since they don't follow through on work orders. AVOID AT ALL COSTS!!!!!!!
June 29 · Steph TI had very similar issues with this company as other reviewers. Brian was contracted through AHS and came to look at my water heater which I thought was leaking and said the process would take about a week and I would hear back from him. Twenty plus calls to both the office and Brian's cell phone with mostly no answer or guarantees to call me back when I actually did get an answer, and two months later, I finally contacted AHS again myself. It turns out he knew and had reported the actual issue to AHS and not to me. It was another issue altogether with the chimney, not covered by AHS, which the previous owner had disclosed to him when he called the wrong person. In the meantime the leak occurred again causing further damage. I let AHS know how unhappy with this company I am with a phone call as well as through their survey service.
July 11 · Elisabeth RossI made a request for service through AHS for an AC repair on a Tuesday. I received a notice I was being set up with JK Plumbing and Heating. I looked them up online and found negative reviews from people who said they didn’t show up, didn’t call back, and didn’t follow through. I received a call from their office on Wednesday and we set up an appointment for Friday. The appointment time came and went on Friday and they did not show up. They did not answer my calls. I called AHS and they were unable to reach Brian at JK Plumbing and Heating. I requested a different company. I finally received a call from Brian after 7 pm that evening. The disregard this company has for their customers wasted my time, delayed my repair, and created a hassle.
July 20 · Lisa LayneCURRENTLY dealing with this company through my warranty. They came out to fix my ac, charged me $88 for freon ON TOP of the service fee i had to pay and then not even an hour after the technician left our ac froze over again. The technician that came out was incredibly rude. That was on a Tuesday. Warranty company contacted them and told me they'd give me a call the next day to set up another appt time and JK Plumbing and Heating never called. I HAD TO CALL THEM. Once i finally got a hold of them after several calls and no answer they scheduled an appt to come out again on Saturday.....they never showed. Myself and ahs tried contacting jk plumbing but they were closed with no way to contact the technician.
August 19 · Suzie Boutwell
More Plumbers Near Me
DMI Plumbing Services5.0 (15 reviews)210 11th St, Rapids City, IL 61278, USA
McClintock Plumbing5.0 (1 reviews)1701 1st Ave, Silvis, IL 61282, USA
Zaagman plumbing4.0 (18 reviews)814 Main St, Erie, IL 61250, USA
Neels Plumbing4.0 (79 reviews)1401 9th St, East Moline, IL 61244, USA
Erickson Plumbing & Heating4.0 (57 reviews)230 35th St, Moline, IL 61265, USA
Garrels Company5.0 (9 reviews)3780 State St, Bettendorf, IA 52722, USA
Dankert Plumbing0.0 (0 reviews)5157 Century Heights Ave, Bettendorf, IA 52722, USA
Roto-Rooter4.0 (1131 reviews)2611 State St, Bettendorf, IA 52722, USA
Hinrichs Plumbing & Heating4.0 (23 reviews)106 Short St, Prophetstown, IL 61277, USA
Quad City Rooter and Plumbing Inc3.0 (8 reviews)2223 Kimberly Rd B, Bettendorf, IA 52722, USA
Kale Plumbing Co4.0 (6 reviews)3231 12th St, Rock Island, IL 61201, USA
Always Plumbing3.0 (17 reviews)1902 N Brady St, Davenport, IA 52803, USA
Categories
Top Visited Sites
Thornton Plumbing & Drain5.0 (21 reviews)
Holliman & Laster Plumbing3.0 (23 reviews)
LaChance Plumbing4.0 (9 reviews)
American Plumbing Inc4.0 (17 reviews)
Kent County Plumbing5.0 (36 reviews)
Wheeland Plumbing & Drain Services4.0 (88 reviews)Trending Plumber Insights Posts
How to Replace a Showerhead with Low Flow Design for Water Conservation
How to Locate Hidden Water Leaks in Walls or Ceilings: Tips for Homeowners
How to Perform a DIY Plumbing Inspection for Homeowners
How to Reroute a Plumbing Run Over a Crawlspace: A Step-by-Step Guide
How to Choose a Reliable Plumber for Emergency Repairs
How to Replace a Kitchen Faucet in 10 Steps – A Simple Guide for Homeowners