James Buck Plumbing & Heat

- 1837 Westland Rd SW, Roanoke, VA 24018

For residents and commercial entities throughout the Roanoke Valley, the name James Buck Plumbing & Heat is synonymous with a wide-ranging set of solutions for complex and routine plumbing and heating issues. Established in the local community since 1978, the company has positioned itself as a full-service provider, capable of handling not only the general repairs common to any home but also highly specialized services for commercial and medical facilities in Virginia. This impressive breadth of service, combined with their long tenure, establishes them as a knowledgeable and experienced resource in the Roanoke area.

James Buck Plumbing & Heat understands that plumbing and heating are critical components of any structure, which is why they offer an extensive list of services ranging from simple drain cleaning to complex new pipe installations and emergency response. They accept credit cards for payment convenience and are a member of the Better Business Bureau, demonstrating a commitment to industry standards and customer options.

While the vast majority of their services are technical and highly professional, customers seeking to use their services should be aware that their operational practices, specifically regarding scheduling and communication, have occasionally led to friction, as noted in public feedback. It is always advisable for Virginia customers to confirm all appointment details and potential charges in writing to ensure a smooth service experience, especially when dealing with urgent or complex work.

Location and Accessibility

James Buck Plumbing & Heat operates from a fixed, accessible location in the Roanoke area, allowing them to effectively manage service calls throughout Roanoke City and the surrounding Roanoke County.

The company address is:

1837 Westland Rd SW, Roanoke, VA 24018, USA

This southwest Roanoke address provides a strategic base for their operations, facilitating the quick dispatch of their technicians across the region, especially important when responding to calls for emergency service. The company serves the wider Roanoke, VA, area, ensuring local access to their comprehensive range of plumbing and heating solutions.

Services Offered

The service offerings of James Buck Plumbing & Heat are notably broad, catering to a diverse clientele from residential homeowners to specialized commercial operations. Their capabilities span plumbing, heating, and specialized system work, making them a one-stop shop for many Virginia property owners. Key services include:

• Residential and Commercial Plumbing Service: Providing comprehensive support for both home and business plumbing systems.
• Emergency Service: Offering critical support for urgent and unexpected plumbing failures that require immediate attention outside of regular hours.
• Water Heater Services: Expertise in hot water heater repairs and installations, including setup of new units and general maintenance.
• Drain and Sewer Services: Including cleaning clogged drains, addressing floor drains, removing stubborn soap buildup, and performing necessary pipe installations for new water lines.
• Sump and Ejector Pump Services: Handling the installation, maintenance, and repair of crucial sump pumps and ejector pump systems.
• Specialized Inspections: Utilizing advanced technology like video camera inspections to accurately diagnose clogs, leaks, and other internal pipe issues.
• Fixture Repairs and Installation: Servicing and installing various plumbing fixtures, including kitchen plumbing repairs, garbage disposal repairs and installations, and work on water coolers and water closets (toilets).
• Backflow Prevention: Certified service for RPZ (Reduced Pressure Zone) Backflow Preventers to ensure the safety and purity of the water supply.
• Medical Gas Services: A highly specialized offering that involves the installation and maintenance of piping and delivery systems for medical gases, indicating a high level of technical proficiency and adherence to strict safety standards.
• Plumbing & Heating: Integrated services covering both water systems and general heating maintenance and repair.

Features / Highlights

Several features distinguish James Buck Plumbing & Heat within the competitive Roanoke market:

• Comprehensive Service Range: Their ability to handle general residential repairs, complex commercial systems, and specialized medical gas services is a unique and significant highlight.
• Longevity in the Community: Established since 1978, the company has decades of experience serving the Roanoke area, fostering deep local knowledge and stability.
• Advanced Diagnostics: The use of video camera inspections for finding leaks and clogs provides accurate, non-invasive troubleshooting, leading to more precise repairs.
• Backflow Certification: Membership in the American Backflow Prevention Association and approval by the VA Cross-Connection Association ensures their expertise in critical water safety issues.
• Dual Plumbing and Heating Expertise: Offering both plumbing and heating services under one roof provides convenience and integrated solutions for Virginia property owners.
• Payment Flexibility: The acceptance of credit cards makes payment easier and more flexible, especially for high-cost repairs or emergency services.

While the technical expertise and service offerings are expansive, potential customers should note that some previous complaints have focused on scheduling inconsistencies and communication issues, suggesting the administrative aspect may not always match the high level of technical skill.

Contact Information

For immediate plumbing or heating needs, including scheduling an emergency service call, Roanoke area customers can use the following details:

Address: 1837 Westland Rd SW, Roanoke, VA 24018, USA

Phone: (540) 774-7729

Mobile Phone: +1 540-774-7729

What is Worth Choosing

James Buck Plumbing & Heat is a solid choice for Virginia customers who require a plumber with deep experience and an exceptionally broad skill set. The primary reason for choosing this company is their technical capacity, which is rarely matched by smaller operations. They are fully equipped to service all major residential plumbing and heating needs, from common clogged drains and hot water heater repairs to complex water line work and essential sump pump maintenance.

Crucially, their unique capacity to handle specialized services like medical gas systems and backflow prevention sets them apart, especially for property managers or institutions in the Roanoke Valley. When facing a problem that requires diagnostic expertise, such as video camera inspections, or a need for certified backflow work, James Buck Plumbing & Heat offers the necessary certifications and tools. Customers are advised to leverage their communication skills by double-checking all appointment times and service charges upfront to ensure the administrative process is as smooth as the technical execution of the repair.

James Buck Plumbing & Heat

1837 Westland Rd SW, Roanoke, VA 24018, USA