Jay's Plumbing & Sewer Introduce
Since its establishment in 1999, Jay's Plumbing & Sewer has grown into one of the most trusted names for plumbing and sewer repair services across Downers Grove and the greater Chicagoland area. As a family-owned and operated local business, they operate with a commitment to high-quality workmanship, exceptional customer service, and reliable, 24/7 availability—an essential service in a major metropolitan region like Illinois where plumbing emergencies can strike without warning.
For over two decades, Jay's Plumbing & Sewer has focused on delivering expert solutions for both residential and commercial clients, covering everything from minor faucet repairs to complex sewer line replacements and new construction plumbing installations. Their core philosophy is built on the understanding that any plumbing issue, whether a simple clogged toilet or a burst pipe, requires a swift, accurate, and professional response. They pride themselves on having licensed, bonded, and insured technicians—like the highly recommended Arturo and Taylor—who are not only experts in their trade but are also personable and thorough, often taking the time to show customers 'before and after' video camera shots of sewer lines and providing valuable maintenance recommendations. This dedication to transparency and quality has solidified their reputation as the premier plumbing repair service in the Southwest Chicago suburbs.
Jay's Plumbing & Sewer is ideally positioned in Downers Grove, Illinois, allowing for quick response times to emergencies across the suburban Chicagoland service area. Their physical location serves as the central hub for dispatching fully equipped, licensed plumbers for onsite services, day or night.
The primary address for Jay's Plumbing & Sewer is:
2425 Wisconsin Ave, Downers Grove, IL 60515, USA
Their proximity to major suburban arteries enables them to provide prompt, same-day service and 24-hour emergency response for critical issues like sewer backups, burst pipes, and water heater failures. This regional accessibility is a significant benefit for customers who require immediate attention to prevent costly water damage and minimize disruption to their homes or businesses.
As full-service plumbing contractors, Jay’s Plumbing & Sewer offers an extensive array of services for every component of a residential or commercial plumbing system. They are recognized for their superior expertise in drain, sewer, and water line technologies, including the use of state-of-the-art camera equipment for inspections and precise location of issues like clogs or tree roots.
The comprehensive services offered by Jay’s Plumbing & Sewer include:
- Emergency Plumbing Services: Available 24 hours a day, 7 days a week, for urgent matters such as burst pipes, severe leaks, water heater failures, and sewer blockages.
- Sewer and Drain Expertise: Complete drain cleaning, power rodding, hydro jetting (Water Jetting), sewer repair, sewer camera inspection, and professional removal of invasive tree roots from sewer lines. They also handle sanitary sewage drain line issues and clean-out installation.
- Sump Pump and Ejector Pump Systems: Full sump pump repair and installation, ejector pump repair, and the critical installation of battery back up systems to protect basements from flooding during power outages.
- Water Heater Services: Installation and service for both traditional and tankless water heaters, including repair, replacement, and necessary tune-ups or heater adjustments for gas and electric units.
- Pipe and Leak Management: Expert plumbing leak detection, plumbing pipe repair, fixing ceiling leaking, replacing compromised pipe sections, and repairing outdoor plumbing systems.
- Fixture Installation and Repair: Faucet installation, faucet repair, fixture installation, fixture repair, toilet repair for clogged toilets and malfunctioning fill valves, and the replacement of washing machine hoses.
- Gas Lines and Safety: Installation and repair of gas lines and rapid response to potential gas leaks, prioritizing household and commercial safety.
- Maintenance and Code Compliance: Routine maintenance, annual maintenance programs, drain treatments, dye tests, lift station maintenance, and code violation correction. They are also certified for RPZ Testing (Backflow Testing), repair, and rebuilds to prevent water contamination and ensure Illinois state compliance.
- Construction and Remodeling: Providing full plumbing installation for new construction projects, commercial build-outs, and residential bathroom and kitchen remodeling.
In the Chicagoland area, choosing a plumber means selecting a company that can handle the unique challenges posed by the region's older infrastructure and extreme weather conditions. Jay's Plumbing & Sewer excels by combining technical skill with customer-first policies.
Key Features and Highlights of Jay's Plumbing & Sewer:
- 24/7 Emergency Service: A true commitment to serving the Chicagoland area around the clock, providing peace of mind for sudden and urgent plumbing and sewer issues.
- Sewer and Camera Inspection Specialists: Utilizing advanced video drain inspection and hydro jetting technology to accurately diagnose and thoroughly clear blockages and roots, reducing the need for extensive excavation.
- Family-Owned Reliability: Serving the community since 1999, reflecting a deep-seated commitment to local residents and businesses with a focus on clean, trustworthy service.
- Comprehensive Licensing: Fully licensed, bonded, and insured, ensuring that all work meets or exceeds necessary plumbing codes.
- Residential and Commercial Expertise: Equally proficient in handling the distinct plumbing needs of individual households and large-scale commercial facilities like restaurants, schools, and business parks.
- Customer-Centric Approach: Technicians, like Arturo, are highly praised for their professionalism, communication, and for going the extra step to educate customers on preventative maintenance.
- Wide Range of Payment Options: Accepts major credit cards (Visa, Master Card, Discover), cash, and checks for customer convenience.
For those in Illinois needing immediate assistance or routine maintenance, Jay's Plumbing & Sewer is ready to serve.
Contact Information for Jay's Plumbing & Sewer:
Address: 2425 Wisconsin Ave, Downers Grove, IL 60515, USA
Phone: (630) 434-9200
Mobile Phone: +1 630-434-9200
Accepted Payments: Credit Cards, Cash, and Check.
When selecting a plumbing contractor in the demanding Chicagoland market, Jay’s Plumbing & Sewer stands out due to its unique blend of experience and dedicated service. What makes them a compelling choice is the immediate availability of 24/7 emergency service, crucial for a region prone to basement flooding and extreme weather-related plumbing failures. Their long-standing family-owned status, established in 1999, signals reliability and deep community roots—they are your neighbors, not just a national chain. Furthermore, their investment in advanced technology like sewer camera inspection and hydro jetting ensures that complex sewer issues are fixed correctly and thoroughly the first time, preventing future, more expensive problems. Customers consistently highlight the professionalism of their technicians, who not only perform the required repair work but also take the time to educate the homeowner, turning a stressful situation into a learning experience. For any plumbing issue, big or small, Jay's Plumbing & Sewer offers a complete, dependable solution backed by decades of local trust, making them the smart choice for any Illinois resident or business owner.
Jay's Plumbing & Sewer Pipe
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Toilet repair
- Water heater installation
- Water heater repair
- Annual Maintenance
- Any Drain Cleaning
- Battery Back Up Systems
- Ceiling Leaking
- Clean-Out Installation
- Clogged Toilet
- Commercial Plumbing Repair
- Complete Plumbing
- Drain Cleaning
- Drain Treatments
- Dye Test
- Ejector Pump Repair
- Faucet Repair
- Fill Valves
- Fixture Installation
- Fixture Repair & Installation
- Floor Drain
- Gas Leaks
- Gas Lines
- Heater Adjustment
- Home Services
- Hour Emergency Plumbing Service
- Lift Station Maintenance
- Light Commercial Plumbing
- Maintenance Flush
- Maintenance Work
- Most Repairs
- Other Plumbing
- Plumbing & Sewer
- Plumbing Contractor In
- Plumbing Emergency
- Plumbing Issues
- Plumbing Needs
- Plumbing Repair And Installation
- Plumbing Repair Service
- Plumbing Solutions
- Plumbing Systems
- Plumbing Work
- Plumbing, Drain Cleaning
- Power Rodding
- Prior Plumbing
- Pump Out
- Repair Work
- Replacing Pump
- Routine Maintenance
- Rpz Testing
- Shut Off Valve
- Sump Pump Repair And Installation
- Tankless Installation
- Tree Roots Removed
- Tune Up
- Washing Machine Hoses
- Your Plumbing
Jay's Plumbing & Sewer Details
Service options
- Onsite services
- Online estimates
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Jay's Plumbing & Sewer Photos










Jay's Plumbing & Sewer Location
Jay's Plumbing & Sewer
2425 Wisconsin Ave, Downers Grove, IL 60515, USA
Jay's Plumbing & Sewer Reviews
jobwater heatertechnicianworkbasementquestionssump pumpsinkcostvalve
★ 5★ 4★ 3★ 2★ 1Taylor did a fantastic job. He was thorough and discussed every step of the process. He answered all of our questions. I highly recommend him. We’ve been customers of Jay’s Plumbing for years.
August 20 · Rachael FranceschinaHad some preventive work on my main sewer line done. Jays is a local business I called. The initial call was great and they scheduled the job. Arturo was my tech. He showed up on time, was friendly and was a good plumber. He showed me the before camera shots, rodded the line and showed me the after shots. He made some recommendations on how to maintain. All-in-all a great experience with Jays and Arturo!
August 04 · Dave from ChicagoMike W. was excellent. He was very courteous and professional. Everything was explained well. I will recommend Jay's Plumbing and Mike W. specifically to our friends and neighbors.
September 02 · Daniel CozzoWe called to have the sewer line rodded out. The plumber worked hard for a few hours on the emergency call, but was unable to remove the roots. He had a four inch cutter for a six inch pipe which just did not clear the line. The city recommended another company. The second company cleared the line in about 20 minutes. Jay’s discounted the bill by $400 which roughly covered the $453 the other company charged. Still, paying over $1000 for an incomplete job is not satisfactory.
May 20 · Ryan GagalaUpdate: Jay's response to this claims the phones were down and they are contacting me which is a lie. No one has reached out to me or stopped by the house they trashed. They are just saying this to try to look better to make it look like they care...they do not. And if the phones were not working then how was I able to speak to someone each time I called and each time I was told Ashley was in a meeting and would send you a message. Was the internet or cellular service down too?We called Jay's Plumbing for a clogged drain next to a toilet. The adjacent tubs had sewage water mixed with drain cleaner backed up. The shower had 3" of standing sewage water. George, who arrived in a 24/7 Plumbing truck, which by the way shares the same license as Jay's, formally located off Ogden Avenue in Downers Grove, said he would have to pull the toilet to get a camera in the line. George was informed there was a significant amount of drain cleaner in the drains and tubs in our attempts to fix the problem. At no time did George caution us on any potential problems as a result of pulling the toilet. 10 minutes later, he pulls the toilet and does not siphon the sewage water out of the adjacent backed up toilet and tubs and floods our bathroom and downstairs. I immediately called Jay's and asked for a supervisor to go to the house. I was told, "everyone is in a meeting." We spoke to a "supervisor" later on George's phone who said no one was available to come out and someone would call us. George reset the toilet and left saying, "I'll let my office deal with this." He had to use our own bath towels to clean up his mess but left when our ceiling was still leaking and we were left to clean it up ourselves. Our property sustained significant damage. We lost personal property damaged from the sewer water mixed with drain cleaner and have a damaged ceiling. We have called eight times asking for Ashley (Ellis), the "supervisor" to call us back and have repeatedly asked for the insurance information. All of our calls have been ignored. This occurred over two weeks ago and we have still received nothing from Jay's and/or 24/7 Plumbing. After this incident, we spoke to someone else who used Jay's and learned the same pattern of company response to a problem.
December 07 · J Dee
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